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Archived Blog Posts

Ready, Set, Storm Prep (Part I) – Preparing Your Home for a Storm

7/1/2022 (Permalink)

DARK CLOUDS IN A BLUE SKY WITH LIGHTING BULTS DARK CLOUDS IN A BLUE SKY WITH LIGHTING BULTS AND THE SERVPRO LOGO OVER THE TOP CENTERED

Ready, Set, Storm Prep (Part I) – Preparing Your Home for a Storm

One of the most prudent things a homeowner can do to protect their home is to start preparing for a storm ahead of time. Read on for some best practices you can do right now to ensure your home is storm ready. 

 Purchase a Weather Radio

Relying on a cell phone as your main source of information seems like a no-brainer… until the power goes out! A weather radio is a small device that broadcasts weather warnings and information 24/7 and can be a lifesaver (literally!) in emergency situations. Most weather radios are equipped with a hand crank so they never run out of juice, and some models even come with a built-in flashlight. These radios are fairly inexpensive (many are $20-$40) and can be purchased from most local hardware or big box stores.

 Compile a List of Emergency Contacts 

In this day and age, it’s rare to remember family members’ contact information because so much critical information is stored on our cell phones. Take the time now to make sure you have a written list of emergency contacts (phone numbers and addresses) in a safe place in case your phone dies or cell networks are down. 

Stock an “Emergency Pantry”

Having enough water and nonperishable food on hand for at least three days per family member is a must for storm preparedness. Additionally, the Federal Emergency Management Agency (FEMA) recommends storing one gallon of water per person for at least three days. And don’t forget your four-legged family members! Make sure you stock some dry or canned food for your furry friends and be sure to include them in the count when planning for water needs.

Have Fun… (No, really!)

Once the immediate danger of a storm has passed, you may be left without power for many hours, or even days, which means limited or no access to TV and mobile devices. (Queue the grumpy children and bored teenagers!) Consider stocking your Emergency Pantry with some “fun” items like board games, a deck of cards, coloring books, etc. 

Storms can hit unexpectedly so don’t wait until the last minute to make sure your home and family are protected. With these helpful tips, you’ll be equipped for any storm.

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience fire, water, or mold damage, we’re here to help! 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for the years 2017 and 2018!

How to Get Rid of Water Mold in Your Pool

6/21/2022 (Permalink)

blue pool water with SERVPRO logo over the top blue pool water with SERVPRO logo over the top

How to Get Rid of Water Mold in Your Pool

 Does your pool have white tissue paper-like residue floating on the surface? Is it accompanied by pink slime around the pool’s waterline? It sounds like you have a mold problem in your pool. Fortunately, this is a fixable issue, and you can also prevent pool molding in the future.

White Water Mold & Pink Slime?

White water mold is a type of fungus. Although there is a low chance of getting sick from water mold, it isn’t something you want to have in your pool.

You’ve probably seen pink slime in bathrooms. The formal name for the slime is serraita marcescens. It’s an airborne bacteria that feeds on minerals and fatty deposits in soap and shampoos. It can be hazardous as it causes illness. If recognized, it is vital to rid your pool of this bacteria.

How To Clean

White water mold or pink smile can occur in your pool when the water isn’t correctly balanced, or your pool is simply not clean. Cleaning your pool should be a consistent task to prevent these molds and bacteria from growing and spreading. Here are a few tips on how to clean your pool from bacteria:

Clean The Filter

If there is white water mold in your pool, it is most likely in your filter too. Thoroughly clean your pool’s filter to be reused later; the cleanliness of your pool won't be as effective with a mold-infested filter.

Balance The Water

It is essential to balance the PH of the water in your pool. A PH of 7.4-7.6 is ideal for the pool water.

Chlorine Shock Pool

A regular dosage of chlorine will not be effective in this type of situation. Add 3-4 pounds of calcium hypochlorite per 10,0000 gallons to shock your pool from the bacteria correctly.

If you find mold in your pool, it could be helpful to hire professional help. At SERVPRO, our trained technicians can clean your pool from mold and bacteria.

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience fire, water, or mold damage, we’re here to help! 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for the years 2017 and 2018!

Leading Causes of Kitchen Fires

6/16/2022 (Permalink)

Commercial kitchen with several covered dishes next a pot on fire  and a sink in front of it Commercial kitchen with several covered dishes next a pot on fire and a sink in front of it with SERVPRO over top

Leading Causes of Kitchen Fires

On average, 49% of fires start in the kitchen making it one of the leading causes of house fires.. It only takes a quick moment for something on your stove to catch on fire, and you have a costly disaster on your hands. Here are some safety tips to avoid expensive home repairs:

Frying With Oil

66% of kitchen fires occur while cooking with oil. Anytime you fry food using oil, it needs constant attention. Grease fires can spread fast and still have the capability to cause a fire if the residue is left on the stovetop after use. If your food catches fire while cooking, safely cover a non-glass lid onto the pan to extinguish the flames, and then turn off your stove. Do not use water; this will only cause your fire to spread.

Leaving Cooking Unattended

It is imperative not to walk away from your food while you're cooking. Neglecting your food while cooking is the leading cause of kitchen fires. If you are cooking, it is essential to only focus on that one task. It is not recommended to multi-task while cooking because an accident can happen in a split second. 

Cooking with Too High Temperatures

Although turning your stove to its highest setting seems like a good idea when cooking, setting your appliances too high is very dangerous. It is recommended to cook at medium temperatures to prevent food from combusting. If you have a gas stove, never let the flame rise above the top of the pan. Cooking requires a lot of patience; jumping the gun and attempting to cook faster than intended can put you and your family at risk.

If your kitchen catches on fire and you can’t control it, call 911 immediately. After the fire was safely put out, you may need repairs to your kitchen, including flooring, cabinets, and countertops. Keep in mind that smoke damage can also factor in the cost of repairs as it can damage your walls and the material underneath.

If you have experienced a kitchen fire, call SERVPRO to come and fix the damage! 

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience fire, water, it mold damage, we’re here to help! 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for the years 2017 and 2018!

Fire Prevention: Everything you Need to Know

6/16/2022 (Permalink)

smoke coming out of a window that shows fire inside the home smoke coming out of a white window pane that shows fire inside the home with bushes out front and the SERVPRO logo over the top

Unfortunately, a house fire can happen anywhere at any time. It is important to practice preventive measures to ease the possibility of a fire occurring and protect your loved ones. Always be prepared if a fire occurs in your home. Here are a few ways to ease the possibility of a fire taking place in your home.

Use Surge Protectors

A surge protector is a device used to protect electrical devices from voltage spikes. With a surge in power, you are more likely to experience an electrical fire. A surge protector will alleviate the anxiety of excess electricity causing a fire. It can also be helpful to unplug devices when they aren’t in use. Unplugging your device will ensure that there is no electricity being used and can reduce the chance of a fire. Devices like TVs, game systems, and computers still use power even when they are not in use. 

Never Leave Flames Unattended

You can identify a problem by paying attention to lit flames in your home. Stay mindful when cooking, lighting a candle or starting a fire in your fireplace. Always stay in the kitchen when cooking, as kitchen fires are one of the top causes of house fires. Keeping a fire extinguisher in your kitchen or near the fireplace can help fix the issue.

Keep Your Home Clutter-Free

Not only can a cluttered house start a fire, but it can also be one of the main reasons a fire spreads rapidly.  An abundance of items covering your home gives the fire plenty of space to spread and cause more destruction. Keeping an organized home can potentially be the saving grace for you and your family.

While fires have declined tremendously over the last few decades, today’s fires cause much more loss and damage. On average, the fire loss per house is around $23,500; however, with homeowners insurance, you may be able to rebuild or replace your belongings lost in the fire.  According to ton the NFPA, the leading causes of house fires include:

  • Cooking
  • Heating Equipment
  • Electrical Fires
  • Arson
  • Smoking Materials 

After 911, contact us to repair your home from damage after a fire.

My fridge is leaking!

6/13/2022 (Permalink)

stainless steel fridge with the right side open and empty stainless steel fridge with the right side open and empty in the middle of wooden cabinets with the SERVPRO logo over the top

My fridge is leaking!

One day you come in and there’s a puddle in front of the fridge. You clean it thinking the kids dropped some ice or something, then tomorrow there’s a new puddle. At this point you’re frustrated. Then the third day you know it’s not the kids, it’s the fridge. Right now with gas prices and everything else high you decide to just clean it up as you find it. The real issue is the damage that water is causing to your flooring, especially as it sits.

According to Forbes

According to Forbes, home improvement section Fridge leaks come from leaky water supply lines and/or inlet valves. They also suggest that you should check your water supply line if you notice poor ice making or a poor flow with your water dispenser. 

If that water issue remains you might have to take that flooring up, clean and dry it, and replace that flooring which could be a lot more expensive than getting your fridge repaired.

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help! 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for the years 2017 and 2018!

Do I need sprinklers in my building?

6/12/2022 (Permalink)

older sprinkler in a white ceiling older sprinkler in a white ceiling with the SERVPRO logo over the top of it

Do I need sprinklers in my building?

After the pandemic, many people were without work and forced to make ends meet by means of side hustles and government assistance. Those same people have seen how it is in fact possible for them to make a living with their side hustle, so they took the entrepreneur route. As their businesses are growing, many are deciding to expand into commercial buildings, but this raises more questions. One of their recent questions is “Do I need sprinklers in my building?”

According to NFPA

According to the National Fire Association, NFPA 13 is an installation standard and does not specify which buildings or structures require a sprinkler system. NFPA 13 specifies how to properly design and install a sprinkler system using the proper components and materials after it has been determined that a sprinkler system is required. 

According to google and OSHA

According to google and other sources, automatic sprinkler systems are required in new commercial buildings with more than 5,000 square feet in the fire area. It has also been said that OSHA requires that sprinkler systems are inspected and tested annually to ensure that they will work correctly in the event of a fire.

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help! 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for the years 2017 and 2018!

The kids are on summer break, my toilet is overflowing…HELP!

6/12/2022 (Permalink)

White toilet with the seat up in a dark bathroom White toilet with the seat up in a dark bathroom with the SERVPRO logo over the top of it

The kids are on summer break, my toilet is overflowing…HELP!

Let’s be honest, we love the kids but do the kids love us? When we get home after a long day of work, and one of the toilets is clogged up for the thousandth time it seems like they can’t possibly love us. Maybe we need to sign them up for summer camp instead of letting their older siblings watch them. Either way, our toilets are overflowing and we need help!

According to Google

According to Google, the most common cause of toilets overflowing is a clogged toilet bowl. That means that thick toilet paper that helps our tushies isn’t helping our pockets. What if it isn’t the thick toilet paper… Maybe it’s those “flushable wipes”, that really shouldn't be flushed. Either way when your toilet overflows water (dirty/contaminated water) hits your bathroom floor and can possibly still be under that tile or flooring if it isn’t properly cleaned up.

Let SERVPRO help!

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help! 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for the years 2017 and 2018!

Benefits of a Professional Water Damage Specialist

5/24/2022 (Permalink)

Commercial building hall with windows on the right side and grey double doors on the left with water on the floor Commercial building hall with windows on the right side and grey double doors on the left side and in front with water on the grey floor

Water damage is not something that you plan for as a business owner. Water damage can come from a storm, faulty pipes, malfunctioning sprinkler systems, etc. Before you try to tackle water damage clean-up on your own, you should consider all of the benefits of hiring an experienced team of specialists to handle such a task.

Reduced Losses and Cost

Hiring a professional water damage specialist should occur as soon as possible to reduce the total cleanup, drying, and restoration costs. By responding to the issue quickly, restoration companies can mitigate the area and the minor damage.

Safe Mold Remediation

Mold can always be a concern when water damage is involved. It can become present in a space up to 48 hours following water damage.  Professional water damage specialists know where to look for mold in a damaged area and how to treat mold infestations properly. They also have the proper equipment and PPE to protect themselves. With the help of a trained water damage professional, mold can be safely removed to prevent further growth.

Professional Advice

Experiencing water damage on your property can be stressful enough. Hiring an expert technician to remediate water damage on your property will determine whether carpet, drywall furniture, etc., are ruined or can be restored. These experts can provide advice on the extent of the damage.

Takeaways

Nobody wants to experience water damage on their property. An experienced water damage specialist has the know-how and expertise to complete the job in a timely and professional way. When you call SERVPRO, you will get the best results for your business. Our trained technicians will work swiftly to locate the water source, address hidden leaks, and cultivate a plan to restore your property.

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help! 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for the years 2017 and 2018!

Different Types of Smoke Damage

5/19/2022 (Permalink)

Dark grey smoke in a grey sky with the SERVPRO logo in the center Dark grey smoke in a grey sky with the SERVPRO logo in the center

When a fire breaks out in a home or business, flames are not the only culprit for damage. Ever-present smoke can cause many problems for weeks on end. Smoke damage can destroy a property’s value, stability, and safety if not appropriately treated.

 What does Smoke Damage Mean?

Smoke damage is damage to your property caused by smoke. It comes in many different types. It can encompass physical devastation, but invisible smoke damage can reside in small particles in the air. Factors like the unique type of gasoline used to begin the fire, substances broken throughout the process, and location plays crucial roles in deciding severity. There are four different types of smoke damage:

  • Protein residue
  • Dry smoke
  • Wet Smoke
  • Oil/Fuel Residue

 Protein Residue

You typically find protein residue when a kitchen fire occurs. It is present when organic materials dissolve during a fire. This can cause discoloration on wood or painted surfaces. Protein residue is hard to spot as it is invisible; however, an experienced technician can spot it.

 Dry Smoke

Dry smoke takes place in a high-temperature fire. Its texture is powdery and very fine, making it one of the more accessible types of smoke to clean. Unfortunately, dry smoke can easily fall into small surfaces like cracks or holes because it is so fine.

 Wet Smoke

Opposite to dry smoke, wet smoke occurs when a low-temperature slow-burning fire occurs. These fires leave behind a strong smell, making cleaning a longer and more tedious process. Thick, black, and sticky residue is typically left behind when dealing with damp smoke.

Oil/Fuel Smoke

Oil smoke happens when an oil-based substance is burned. These types of fires are the least common but leave a dark, sticky residue is left behind.

At SERVPRO, our technicians are trained to restore all types of smoke damage that could happen on your property.

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help!

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help! 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for the years 2017 and 2018!

How often should an office be deep cleaned and disinfected?

5/10/2022 (Permalink)

A person in blue gloves wiping clean a black computer screen A person in blue gloves wiping clean a black computer screen on a desk next to a keyboard and pencils with the SERVPRO logo over the top

It can’t be stated enough how important it is to have your office space deep cleaned. 

COVID-19 has shifted how we view hygiene and how often cleaning popular surfaces is encouraged. Office cleaning should include cleaning:

  • Hard to reach places
  • Vents, Baseboards, Windows, etc
  • Disinfecting office furniture
  • Office floors
  • Desks/Counters
  • Regularly used screens

 Regular Office Cleaning

Regular office cleaning should occur weekly and consist of cleaning desks, dusting surfaces, taking out the garbage, and wiping down tables. These are things that individuals can do on their own to help maintain the office’s overall presence.

Deep Office Cleaning

Deep cleaning is recommended to protect your health and safety. A deep clean from a certified service provider can help knock out harmful bacteria. Cleaning of this caliber would require office cleaning services.

 At SERVPRO, our certified technicians are available to help business owners take on professional cleaning projects in your office building. We’re trained to clean your HVAC system and air ducts and perform odor removal. Contact us today for more information!

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help!

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help! 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for the years 2017 and 2018!

Ways to Protect Vacant Properties

5/9/2022 (Permalink)

Commercial building with a blue roof made of brick with Commercial building with a blue roof made of brick with black pavement with oil stains & the SERVPRO logo over the center

Vacant buildings are typically the product of a slow economy or recession. If buildings don’t have occupants, personal property, or businesses in them, this can cause problems and complications if not properly handled. If your building isn't being protected by security, it is susceptible to experience some sort of damage. Every year, thousands of vacant buildings experience millions of dollars in property damage due to fires, thieves, soilage, and vandalism. Building owners can protect their properties by taking several steps. 

Alarm Systems

Alarm systems can be an affordable option to protect your property. There are many variations and options on alarm systems that get the job done. Putting a sign up on your property that indicates that you have an alarm system can be a strong deterrent from thieves however it is recommended that you actually purchase one. Another alternative to an alarm system would be to hire security to watch after your building at night. 

Frequent Check-Ins

Make sure you go to your property at least once a week. Make sure the area is clean of debris, cardboard, and scrap wood. Inspect property frequently to make sure it is clean and secure. Also, make relationships with surrounding business owners. Relationships like this will make it more likely that neighbors will also look after your property when you aren’t around.

Lightening

Keeping your property well lit can give it the impression that it isn't vacant. This will scare thieves away from breaking in at night. This can be a costly way of protecting your property, however, you can also purchase motion censored lights so that when there are motions near your property the lights can automatically come on. Be sure to place lights high up to prevent them from being taken down or stolen.

To best protect your investment, it is vital to maintain your property accordingly to avoid property damage. If your vacant building or property does experience damage from fires, water damage, or mold, our trained technicians at SERVPRO can mitigate this issue properly.

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help! 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for the years 2017 and 2018!

Tips for Spring Storm Preparedness

4/11/2022 (Permalink)

Tall palm tree blowing in the sky filled with grey storm clouds Tall palm tree blowing in the sky filled with grey storm clouds with the SERVPRO logo over the top of the photo

Severe spring weather does not only bring lots of rainfall, but it can also result in power failures, loss of communication services, and infrastructural damage.

 Hence, it’s important to know how to keep yourself and your family safe when a spring storm hits.

 Here are some steps you can take to prepare for a spring storm:

Stock Up All Essentials

 Before a brutal spring storm hits, the first thing to do is stock up on all essentials, including food, water, medicines, and hygiene items. Ideally, you should have three days' worth of supplies in your home.

 Make sure your pantry is stocked with non-perishable items, so in case you lose power, you don’t have to worry about your food getting spoiled.

 Also, don’t forget to buy food and water for your pets as well!

Prepare An Emergency Kit

 Ensure that you have easy access to anything you might need during an emergency by preparing an emergency kit.

 The kit should include first aid items, snacks, and water, flashlights with extra batteries, waterproof matches, candles, blankets, and sleeping bags.

 It’s a good idea to waterproof the items in your emergency kit and put them in a small suitcase if you need to leave in a hurry.

Create A Communication Plan

 It’s pretty common to lose cell reception during a spring storm. Plus, if the storm lasts long, your phone’s battery may run out too.

 Therefore, it’s essential to plan with your family about how you can connect during an emergency.

 Write down all important family phone numbers and emergency numbers and designate an out-of-town contact to reconnect everyone in case you get separated.

Insulate Your Windows

 If the temperature is expected to dip for 4 hours or more, you should take precautions to protect your home from spring storm damage.

 Windows can be drafty at times, allowing cold air to come in and warm air out. Hence, make sure you seal your windows with an insulation kit well before the storm arrives as chances are that your heating system might not work properly.

Takeaway

 Preparing for a spring storm in advance can protect you, your family, and your home from severe damage.

 However, no matter how much you prepare, there’s still a chance of something going wrong.

 But don’t stress, because SERVPRO, the #1 cleanup and restoration company specializing in spring storm damage, is here to help.

 Get in touch with your local SERVPRO today!

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for the years 2017 and 2018!

How To Get Rid Of Mold In Your Bathroom

4/7/2022 (Permalink)

shower wall with mold/mildew in the crevices shower wall with mold/mildew in the crevices with the SERVPRO logo over the top of the photo

Did you just discover mold in your bathroom? Well, you’re not alone.

The humidity in a bathroom creates an excellent atmosphere for mold to thrive.

However, many people are unaware of how to clean bathroom mold properly.

If you're also dealing with this issue, then be sure to follow our mold removal and prevention tips.

  1. Use Bleach

When it comes to removing mold from a bathroom, store-bought cleaners can be really handy.

Chlorine bleach is a good place to start.

Follow these steps:

  • Start by liberally spraying the cleaner directly over the moldy grout.
  • Allow at least 30 minutes for the bleach to work.
  • Using a firm brush, scrub the area.
  • Finally, use warm water to rinse away the gunk.

However, make sure your bathroom has enough ventilation throughout the process since bleaches are potential irritants.

[Important Tips: Open your bathroom window, wear a mask and rubber gloves, and turn on the bathroom fan]

  1. Make Your Own Mold Removal Solution

White vinegar is also a good alternative if you want to steer clear of strong chemicals.

To use the vinegar, pour it directly into a spray bottle. It doesn't need to be diluted in any way because it's most effective when it's not.

After spraying the vinegar, it’s preferable if you don’t rinse it away for lasting effects.

Although the odor is unpleasant, it usually dissipates after 1-2 hours. To assist the stench to go away faster, open a window or put on a fan.

However, if you find the stench to be overpowering, you can employ the services of any company specializing in odor removal services for additional protection against nasty molds.

  1. Prevention Is Better Than Cure

We know that cleaning mold can be a taxing task for many, especially given the busy routines in today’s fast-paced world.

So, how can you save yourself from the extra labor of cleaning unsightly bathroom mold? The answer is as simple as preventing it from forming in the first place.

Controlling moisture is the key to preventing most molds.

So, ensure good ventilation and fix any leakages in your bathroom. You can also use a sponge to remove water from your shower stall or bathtub.

Additionally, be mindful that damp bathroom items such as towels, bathmats, and shower curtains are ideal mold breeding grounds. Wash them regularly and allow them to air dry after each usage.

If feasible, you can also use water-resistant paint on your bathroom walls. Consider using paints that contain mold-repelling antimicrobial chemicals.

Parting Thoughts

Mold removal is a time-consuming process, but it is necessary for your health and to keep your bathroom sparkly clean.

Adequately cleaning your bathroom on a regular basis is a crucial step in preventing mold accumulation. Our expert team at SERVPRO can assist you in keeping your bathroom in pristine condition – now and always.

Isn’t that just what you want?

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

All You Need To Know About Smoke Damage

4/7/2022 (Permalink)

House on fire with smoke coming from the windows and the chimney House on fire with smoke coming from the windows and the chimney with the SERVPRO logo over the top of the photo

If you have ever read up on wildfires, you may be aware that it's not the fire that causes the most damage.

Instead, it's the smoke!

Even after the flames are extinguished, the smoke is still there, often existing in a visible or invisible state, wreaking havoc.

Wondering how smoke damage can be hazardous?

Stay with us as we decrypt the lesser-known facts about smoke damage.

Types of Smoke & The Damage They Cause

 Smoke isn't just the white smog that rises when you take a puff from your cigarette.

Instead, it can exist in various forms, as described below:

  • Wet Smoke

 With an overpowering and unpleasant odor, wet smoke fumes arise due to burning plastic or rubber at a low temperature. Wet smoke exists in a greasy, sticky form, and can be quite cumbersome to clean.

  • Dry Smoke

 In contrast, dry smoke results from the burning of paper and wood at high temperatures. However, dry smoke exists in a powdery form that is easier to clean, but these tiny particles can hide in porous furniture.

  • Protein Smoke

 As its name suggests, protein smoke arises from burning organic matter and food. This smoke type is usually invisible but can cause paint discoloration and emit a powerful unpleasant odor.

  • Fuel Smoke

 Fuel smoke arises due to the burning of petroleum. However, fuel smoke is quite visible and can leave an unsightly stain on walls.

Smoke Damage On Home Structures

 Smoke consists of different acidic elements, primarily carbon and sulfur, that can be devastating for your home.

Here's how the smoke damage types mentioned earlier can affect your home's appeal and furniture.

  • Corrodes Metal

 Smoke can cause permanent damage to metal accessories in your home. Anything ranging from doorknobs to metal pipes can get tarnished or corroded due to smoke.

Furthermore, damage to the home's pipes can ultimately cause leakage and water damage.

  • Causes Discoloration

 Smoke can easily cause discoloration to porous materials in the home, such as wood, plastic, curtains, upholstery, and marble – basically, all those essential items to make countertops and kitchen tiles.

  • Creates Stains

 Smoke can even stain the wall coverings and carpets. In fact, the leftover acidic residue may eat the entire wall coverings.

  • Foul Odor

 Smoke odor can be unpleasant, and if the soot is stuck in your clothes, the smell may settle forever.

  • Damages Furniture

 Porous furniture like cabinets and hardwood floors are the best place for the smoke to hide. If the smoke residue exists in a powdery form, you can expect small particles to hide under the surfaces, making the remediation process extremely tough.

Takeaway 

Smoke damage isn’t something you can ignore. After all, it can negatively impact your life in ways more than one.

In case your home has been subjected to smoke damage, contact SERVPRO – #1 in the cleanup and restoration industry as well as specialists in fire and smoke damage.

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

How Often Should My Business Get Its Roof Inspected?

3/22/2022 (Permalink)

Male in grey worksuit with blue gloves on a ladder inspecting a roof Male in grey worksuit with blue gloves on a ladder inspecting a roof with grass growing up in the shingles with the SERVPRO logo over the top

What happens when there is a forecast of rain, snow, or a storm? 

We look up – specifically to the roof – to keep us and our facility protected. 

In fact, it wouldn’t be wrong to say that a business's first line of defense against relentless weather conditions is its roof. 

Not only does a strong roof help your business establishment exist for generations to come, but it also tells your customers that you are diligent, professional, and mean business.

Ultimately, your customers’ perception of your business and revenues are affected by the condition and strength of your roof, and your business's ability to ride through storms – figurative and legit.

To keep your roof in top shape, you need frequent inspections. Exactly how often should you get the roof inspected? 

Here’s all you need to know.

How Often Should You Inspect Your Roof

The magic number is two. 

It would be best if you got your roof inspected twice each year. Once, before the onset of rainfall or snowfall season. 

National Roofing Contractors Association approves the sound advice of inspecting twice each year.

New Roof versus An Old Roof

The general rule of thumb is to inspect your business' roof twice.

But if your roof is old, you must perform an inspection at least every three months. 

Although frequent inspections sound a lot of work, they are imperative as they can be the step that protects both your business and the belongings inside your business.

When Should You Inspect Your Roof?

While two annual inspections are enough, some special conditions require extraordinary measures. 

For instance, after an episode of strong winds, downpours, or hailstorm, your business' roofs can become susceptible to wear and tear. Since a leaky roof can lead to basement flooding too, due diligence during difficult conditions is important.

Moreover, harsh weather conditions, including strong heat, create fault lines that cause concern.

Therefore, having enjoyed your time in the rain or snow, be sure to give your roof a health check.

How To Inspect Your Roof

Frequent inspections require an eye that can detect details. 

So, for a quick check-up, you can simply look for any peeled-off paint, mold, water damage, or fault lines. These are vital checkpoints to determine if your roof needs additional professional care.

DIY or Hiring A Professional?

Hundreds of blogs and thousands of business owners cannot decide whether to give their business's roof a quick inspection or hire a professional.

Inspecting the roof by yourself is a good exercise.

But to be one hundred percent sure about your business’s roof, it is advisable that you contact a professional roofing inspection company that is experienced and understands your business and its roof. After all, how can you take a chance on something that literally hangs over your head?

Parting Thoughts

Now that you know when to inspect your business’s roof and contact a professional, the next step is to get a professional roof repairing and restoration company like SERVPRO to do the difficult work for you.

Contact SERVPRO to get all your roof restoration and remediation needs covered now! 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

When Should I Call a Mold Removal Specialist?

3/17/2022 (Permalink)

man in a yellow hazmat suit putting on blue gloves with black background man in a yellow hazmat suit putting on blue gloves with a black background with the SERVPRO logo over the top

What happens when there is a forecast of rain, snow, or a storm? 

We look up – specifically to the roof – to keep us and our facility protected. 

In fact, it wouldn’t be wrong to say that a business's first line of defense against relentless weather conditions is its roof. 

Not only does a strong roof help your business establishment exist for generations to come, but it also tells your customers that you are diligent, professional, and mean business.

Ultimately, your customers’ perception of your business and revenues are affected by the condition and strength of your roof, and your business's ability to ride through storms – figurative and legit.

To keep your roof in top shape, you need frequent inspections. Exactly how often should you get the roof inspected? 

Here’s all you need to know.

How Often Should You Inspect Your Roof

The magic number is two. 

It would be best if you got your roof inspected twice each year. Once, before the onset of rainfall or snowfall season. 

National Roofing Association approves the sound advice of inspecting twice each year.

New Roof versus An Old Roof

The general rule of thumb is to inspect your business' roof twice.

But if your roof is old, you must perform an inspection at least every three months. 

Although frequent inspections sound a lot of work, they are imperative as they can be the step that protects both your business and the belongings inside the business.

When Should You Inspect Your Roof?

While two annual inspections are enough, some special conditions require extraordinary measures. 

For instance, after an episode of strong winds, downpours, or hailstorm, your business' roofs can become susceptible to wear and tear. Since a leaky roof can lead to basement flooding too, due diligence during difficult conditions is important.

Moreover, harsh weather conditions, including strong heat, create fault lines that cause concern.

Therefore, having enjoyed your time in the rain or snow, be sure to give your roof a health check.

How To Inspect Your Roof

Frequent inspections require an eye that can detect details. 

So, for a quick check-up, you can simply look for any peeled-off paint, MOLD, WATER DAMAGE, or fault lines. These are vital checkpoints to determine if your roof needs additional professional care.

DIY or Hiring A Professional?

Hundreds of blogs and thousands of business owners cannot decide whether to give their business's roof a quick inspection or hire a professional.

Inspecting the roof by yourself is a good exercise.

But to be one hundred percent sure about your business’s roof, it is advisable that you contact a professional roofing inspection company that is experienced and understands your business and its roof. After all, how can you take a chance on something that literally hangs over your head?

Parting Thoughts

Now that you know when to inspect your business’s roof and contact a professional, the next step is to get a professional roof repairing and restoration company like SERVPRO to do the difficult work for you.

Contact SERVPRO to get all your roof restoration and remediation needs covered now! 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

4 Top Extension Cord Fire Safety Tips

3/14/2022 (Permalink)

Orange extension cord wound up on the wooden floor Orange extension cord wound up on the wooden floor with the SERVPRO logo over the top

4 Top Extension Cord Fire Safety Tips

Almost every home has an extension cord, right? 

To make the most of your available outlets in your house, it's likely that you use an extension cable or power bar. But did you know that every year 3300 home fires are caused by extension cords? 

Yes, that’s right. 

You sure want to protect your loved ones and property from devastating fires, right? 

Then, embrace the following 4 top extension cord safety tips: 

1. Never Exceed Wattage Rating 

Each extension cord has a specified power it can carry. This quantity is called amperage or wattage rating. 

You should avoid using extension cords with power-hungry appliances or plugging many electrical devices into a single extension cord. 

On the other hand, if you think your appliances will require higher amperes, buy extension cables that have been rated to handle such wattages. 

2. Keep An Eye Out For Damages 

It is vital to check the condition of your extension cord and inspect the whole length to ensure that there aren't any punctures or breaks in the insulation. 

If you spot any problem, please don't make an effort to repair them yourself by taping them back together using electrical tape. Damaged extension cables pose multiple threats, even leading to electrical fires. 

In this circumstance, replacing them is the most prudent course of action. 

3. Proper Storage 

When extension cables are in use, they generate heat. If the wire is exposed, this might be hazardous to the user. Thus, the coating around the wiring is essential when it comes to extension cord safety. 

When storing extension cords, wrap the cord loosely to avoid bending or twisting the wires, which can damage the wires and create a fire hazard. 

4. Avoid Using Multiple Extensions 

Have you ever tried to use an extension wire only to discover that the outlet is still too far away from your appliance? At some point, you must have considered using another extension cord to cover the gap. 

This is not a very safe approach as you run the risk of overloading the extension cable. It can lead to overheating the cord and the wall socket in some cases, which poses an imminent threat of an electrical fire! 

Alternatively, you can consider using an extension cord of a longer length. 

Takeaway

Electrical fires can be catastrophic, leading to loss of life and property. 

Follow the above-mentioned top safety cord extension tips to minimize accidents and safeguard all that matters to you. In case you have experienced fire damage, give us a call for your quote at 256-259-4333.

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

5 Best Ways to Clean Mold from The Walls in Your Home

3/14/2022 (Permalink)

Mold on a white wall with two hands in light blue gloves with a sponge and a spray bottle cleaning it off the wall Mold on a white wall with two hands in light blue gloves with a sponge and a spray bottle cleaning it off the wall with the SERVPRO logo over the top

5 Best Ways to Clean Mold from The Walls in Your Home

Mold is a type of fungi that grows in the form of multicellular filaments. 

It produces allergens and irritants, which lead to several health problems. That’s not all. Mold also adversely impacts the aesthetics and environment. Plus, it weakens the structural integrity of your home. 

Hence, if you have a mold problem, you need to resolve it as soon as possible. Period. 

So, how can you clean mold? 

Here are five tried and tested ways of cleaning mold effectively: 

1. Use Bleach and Water: The Old School Method 

This old-school method requires rubber gloves and an N95 mask, so you do not end up breathing or touching the mold. Pour a mixture of bleach and water over the mold. 

Use a heavy-duty sponge or scrub brush to scrub until the mold disappears completely. 

This method is ideal for concrete walls, but it is physically draining. 

2. Turn To Vinegar and Mold 

Black mold can be killed rather easily through vinegar. Its odor dies out fairly quickly, and it can be used on both non-porous and porous surfaces. 

Here’s how to go about cleaning: 

? Pour white vinegar into a spray gun. 

? Spray on the mold surface. 

? Leave it for an hour. 

? Then, wash it clean with water. 

? Allow the surface to dry. 

3. Removal Through Hydrogen Peroxide 

Hydrogen Peroxide is an easily accessible, anti-fungal chemical. It can be safely used on kitchen appliances and counters, tubs, and on toilet sanitary. 

Before beginning the cleaning process, just spray concentrated hydrogen peroxide on an inconspicuous surface to see if the concentration is not too high. 

If all is clear, spray the chemical on the target surface and then scrub the surface. Leave it for 10 minutes, then wipe the surface dry. 

4. Spray Tea Tree Oil

Tea Tree Oil has antibacterial and antifungal properties – no wonder it is a highly-effective mold remover. 

All you need to do is add two cups of water and one teaspoon of the oil into a spray bottle, then spray on the surface. Later wipe the surface dry. 

5. Disinfect With Grapefruit Seeds Extract 

Citric acid within the grapefruit kills the mold naturally. Thus, it works as a perfect deodorizer and disinfectant too. This is how to go about cleaning mold with grapefruit extract: 

? Take one cup of water and ten drops of grapefruit. 

? Pour them into a spray bottle. 

? Shake the bottle thoroughly and spray onto the surface. 

? Wipe it off clean after a few minutes. 

Professional Mold Cleanup Service Available On-demand 

Mold can cause allergic reactions and make the places that matter to you a living hell. 

Want a prompt, effective, and professional mold cleanup? 

Get in touch with SERVPRO, the pros at mold removal and remediation. 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

Common Causes Of Commercial Space Fires

2/23/2022 (Permalink)

office storage space with brown file holders behind a grey cage up in flames office storage space with brown file holders behind a grey cage up in flames with the SERVPRO logo over top the photo centered

Every 23 seconds, a fire department in the U.S responds to a fire alarm. Yes, that’s right! 

But that’s not all. 

Over 100,000 fires occur in commercial buildings annually, costing over 2 billion dollars in damages. Let all of this sink in for a moment. 

Fire is a significant hazard to people's lives and properties – there’s no doubt about it. 

Despite this, we seldom consider the possibility of a fire occurring at our place of business, right? 

The truth is, even with the most robust fire prevention training and policies in place and the best fire suppression equipment, a fire might still break out. 

Why? 

Here are some of the most common causes of commercial fires: 

Faulty Wiring 

Electricity has inherent fire danger. 

Old or defective wiring, overloaded circuits, unsecured connections, broken fuses, uneven electrical outputs can lead to overheating or sparks that cause a fire. 

When you first move into your new workplace, ensure that all wiring is in order. Moreover, conduct regular maintenance checks to avoid any sort of mishaps. 

Smoking 

Smoking kills in more than one way. In fact, one of the most common causes of fires is the improper disposal of burning cigars or cigarettes. Cigarette buds thrown in the garbage can easily ignite a fire. 

To reduce this danger, make sure that smoking prohibition is strictly enforced on office premises. 

Cooking Equipment 

Restaurants generally spring to mind first when you think about commercial kitchens. However, they are not the only place with a kitchen! 

Whether it is a school cafeteria, hospital or nursing home diner, or even a commercial breakroom, these are extremely high-risk zones. 

From flammable oils, high temperatures, and gas to electrical equipment, such as microwaves, countless items can set off a fire. 

Make sure anyone who uses cooking equipment must be fully trained in fire prevention and control and no flammable objects are left unattended. 

Any Flammable Material 

It's impossible to eliminate all flammable products from a building. 

Effective storage and usage of flammable liquids, including glues and solvents, is critical for fire safety since they are prone to combust if not properly kept and utilized. This also applies to any other potentially harmful substances such as paints and chemicals. 

In risk assessments, it's critical to keep an eye out for potential fire hazards. 

Takeaway

Has your workplace been affected by fire? 

Don’t worry. SERVPRO is here to help you! 

As the pioneer in the cleaning and restoration industry, we specialize in immediate fire damage restoration. 

From removing smoke to clearing soot from walls, carpets, and upholstery, we do it all, ensuring there’s minimal disruption in your business. 

Isn’t that just what you want? 

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help! 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

Tornado Preparedness In The Workplace

2/23/2022 (Permalink)

Dark sky with grey clouds and a tornado touched down in a large green field Dark sky with grey clouds and a tornado touched down kicking up debris and dirt in a large green field with the SERVPRO logo over the center of the ph

Tornado Preparedness In The Workplace

Tornadoes can wreak havoc in a matter of minutes. 

That’s how sudden and dangerous they can be. 

Hence, if you’re an employer, you should develop an emergency action plan in your workplace to ensure staff safety. Don't know where to start? 

Here's what you can do: 

Beware Of Key Signs 

A storm can indeed appear out of the blue, but several signs can provide you clues about an upcoming tornado strike. Here are some signs to look after: 

? Funnel cloud 

? Dark greyish cloudy weather 

? Continuous roaring noise 

? Wall clouds 

These signs can signal you about a tornado formation, providing you with ample time to implement effective safety measures in place. 

Develop A Holistic Plan 

A pre-prepared plan is necessary to deal with any emergency. 

In fact, OSHA even requires employers to have a written emergency plan. 

Here are some measures you can take in your organization: 

? Ensure communication, such as emails, text messaging, or call to alert employees about any emergency ? Actively check the local news weather station and application to watch out for tornado watches or alerts (A tornado watch means that a storm may develop, while an alert means that a storm is detected.) ? Safeguard all your important documents such as employee information, tax returns, and HR files by scanning and uploading them electronically 

? Create identification modes to keep track of all the employees during the tornado 

? Build a tornado committee and assign specific duties to employees during tornadoes, such as power restoration, system check, and cleaning up 

Build A Safe Emergency Room 

During an active tornado, employees must relocate to a safe room on the lowest and most middle part of the facility. Basements and underground shelters best fulfill this purpose of emergency rooms. 

If there's no such place in the workplace, employees can do the following: 

? Find a windowless room at the lowest point of the building 

? Move away from the doors, windows, and outdoor walls 

? Find a small interior room with strong reinforced walls 

Invest In An Emergency Supply Kit

What if the tornado doesn't stop and employees remain stuck at their workplace for a while? 

Well, that is a possibility you need to prepare for by keeping an inventory of essential emergency kits. Some essential things to have in store include: 

? Non-perishable food for three days 

? One gallon of water per person 

? Flashlights 

? Battery-operated radio 

? Cellphones 

? First Aid kit 

Takeaway 

Although a deadly tornado can strike anytime, you can implement the essential tips listed above to prevent catastrophic damages and remain prepared. 

Wondering how to set up precautions to prevent damages or what to do after a tornado wreaks havoc? Leave all of that to SERVPRO – experts in storm protection and restoration measures for commercial buildings. Reach out to us today!

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

How To Save Your Water-Damaged Wood Floor?

2/13/2022 (Permalink)

wood floors with visible water on them wood floors with visible water on them with the SERVPRO logo over top the photo

Wood flooring is many things – trendy, durable, and beautiful – but unfortunately, it’s not resistant to water damage.  A water hazard can strike your home anytime. Hence, it is in your best interest to learn how to save your water-damaged wood floor.  Wondering how you can do just that? By understanding and implementing the following tips: 

? Property Inspection And Damage Assessment 

Your first task is to survey the property to find the water source and stop it before beginning with the restoration process. 

You should also conduct an assessment to determine the extent of the damage and whether the flooring is salvageable or needs replacement. 

If you have laminate flooring, which is more susceptible to water damage than hardwood, you will most likely have to replace the damaged flooring. 

? Remove Surface Water 

The next step is to remove the surface water. While you can use mops or old rags, a shop vacuum would probably be most effective in getting all the water out. 

In addition, remove any wet rugs, carpets, etc., from the area to prevent further damage. 

? Clean The Floor 

Mild detergent with a compatible disinfectant mixed in clean water is the best combination to scrub your floors clean – without making a dent in your pocket. 

However, do not pour the mixture on the floor as that will only worsen the problem. Instead, begin with a few drops and use a stiff brush to scrub the surface thoroughly. 

? Treat The Moldy Areas 

If the flooring shows any signs of mold growth, treat it with TSP (trisodium phosphate) or TSP substitute mixed with water. Keep scrubbing until the mold and discoloration are cleared. 

If the mold affected area is too large, it would be best to call in professionals to help with the problem. ? Dry The Floor

When drying the floor, be sure to do it slowly and naturally, as drying it too quickly may weaken it and cause it to crack. Directly applying heat is also highly discouraged! 

Instead, fans, heaters, and natural airflow through open windows and doors might be a better alternative. ? Sand The Floor 

It is possible that after drying the floor, you may notice cupping. This is when some floorboards are either bent upwards or downwards. 

Sanding with a drum or an orbital sander can help restore minor cupping, but in case of extensive damage, you’ll have to face-nail the floorboards back down. 

Get Professional Help To Save Your Wooden Floors 

While we have listed the essential steps to save water-damaged floors at home, the process can get a little out of hand sometimes. 

Therefore, we encourage getting experienced professionals on board to deal with extensive wood damage. Reach out to the experts at SERVPRO to manage the wood restoration process like a, well, pro. 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

How To Prevent Flooding In Your Basement? 

2/13/2022 (Permalink)

basement stairs that lead to a flooded basement basement stairs that lead to a flooded basement with a black chair floating and a full white clothes basket floating. SERVPRO logo over the photo

A basement is a homeowner’s haven. After all, it is usually where the gym, theatre, and game room are. Or, if nothing else, it is probably a storage area for all the memorable items you so cherish. This is exactly why the thought of your basement flooding can leave you in a flurry of panic. Whether the water flows in through the walls, breaks through the floor’s foundation, or is a result of a mighty storm, you need to act – fast. Here’s how you can prevent flooding in your basement: 

? Unclog The Gutters 

The purpose of the gutters is to accumulate water and prevent it from entering your home. 

However, if they’re already full of leaves, branches, debris, or other solids, they can’t perform their function well. Or at all. 

Unclog the gutters, and the water will accumulate within them to be redirected away from the home and certainly not in your basement. 

? Position The Downspouts Correctly 

Since we’re talking about gutters, the next logical step is obviously the downspouts. 

To prevent flooded basements, you need to ensure the water does not drip close to the foundation of your home. For this, use extended downspouts that drain the water at least 3 feet away from your home’s foundation. 

Use troughs or durable extensions to serve the purpose. 

? Ensure Adequate Ground Grading 

This step is crucial. 

Often basements flood due to the wrong leveling of the ground. Remember, the ground is supposed to be sloped away from your home to avoid water draining into the foundation. 

Check the grading of your home. If inadequate, begin the re-grading process immediately, especially before the arrival of the monsoon. 

? Seal The Basement 

Sometimes water comes into the basement from a place least expected – the walls. Yes, let that sink in (or don’t; after all, sinking is what we’re trying to prevent here). 

The seepage can be due to cracks in the foundation. Seal them with caulk or weatherstrip. Or, in case of wide, deep cracks, hire an expert for the task.

? Install A Sump Pump 

Water is uncontrollable. Despite implementing all the above changes, sometimes it simply finds a way into your basement. 

For such situations, you need a Plan B: A Sump Pump. 

Consider the pump as a backup water suction pump. In case water begins accumulating in your basement, simply use the device to pump the excess water outside. 

Takeaway 

A flooded basement can send even the most confident homeowners in a state of helplessness. 

But if you follow the above-mentioned tips, then you’ve got nothing to worry about. 

Or, if the task seems too complex for a DIY, let SERVPRO, the #1 choice in the cleanup and restoration industry, help you out. 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

Does My Homeowner's Insurance Cover Damage From A Snowstorm?

2/8/2022 (Permalink)

White house covered in snow with trees behind it White house covered in snow with trees behind it with the SERVPRO logo on top

Many of us wait the entire year for the winter season. After all, there’s nothing better than chilling with a hot cup of coffee by the fireside, is there? Oh, and not to mention the mesmerizing snow we can’t get enough of! 

However, when the weather is accompanied by damaging winds, hail, or worse, snowstorms – the excitement soon turns into disappointment. 

The snowstorm can wreak havoc by blocking the gutters and downspouts, freezing pipes, and causing serious damage to the roof. 

This brings us to one of the most frequently asked questions – does homeowner’s insurance cover snow damage? 

Winter Storm and Damage: What’s Covered? 

Most standard insurance policies provide coverage for winter-related storm damage, with a few exceptions. Here is what you can usually expect to be covered: 

  • Roof Damage and Collapse 

A roof collapses when the roof cannot bear the weight of ice and snow. 

A standard homeowner’s insurance usually helps cover the cost of replacing or repairing a roof that is damaged or destroyed by a collapse. 

If your home is inhabitable after a roof collapse, the additional living expense coverage in your homeowners' insurance may also help cover additional expenses, such as hotel bills. 

  • Ice Dams 

When ice forms on the edge of a roof and stops melting water from running off, an ice dam is formed that can result in water leakage and subsequent damage. 

Most homeowners’ insurance help pay to repair the damage caused by ice dams. However, it probably won’t cover damages to personal belongings caused by ice dams. 

  • Frozen Pipes 

A snowstorm exposes homeowners to another serious threat: burst, leaking, or frozen pipes. 

Standard homeowners’ insurance policies help cover the subsequent damages, but only if they weren’t caused due to negligence on the homeowner’s part.

Check your policy terms and limits to check how much coverage you have for frozen pipes. 

  • Landscaping Damage 

A snowstorm doesn’t only threaten your building’s integrity, it can also cause severe damage to your landscape. 

Homeowner’s insurance usually provides protection for fallen trees and damaged landscapes due to heavy amounts of snow. However, it might not provide coverage for subsequent damage to personal property. 

Other common winter damages include hail damage, power outages, wind damage, and some cases of water infiltration. Parting Thoughts 

Snowstorms can negatively impact your home and life in ways more than one. While your homeowner insurance can cover damages, depending on your policy terms and conditions, it’s better to prepare for the worst well in advance. 

Wondering how you can do just that? 

By teaming up with SERVPRO, the specialists in storm damage restoration. 

Rest assured, knowing that whatever storm comes your way, SERVPRO has you covered. 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

What To Do If Your Water Heater Is Leaking?

2/8/2022 (Permalink)

Brick wall fading with a blue pipe and water spot with orange top Brick wall fading with a blue pipe and water spot with orange top with SERVPRO logo over the photo

If your water heater decides to spring a leak, then the safest thing you can do is immediately get in touch with the professionals specializing in water damage repair and restoration. 

However, before the help arrives, you can’t just let the water flood the property, right? After all, that can severely damage your property and adversely impact the wellbeing of people in it. 

Here are three steps you can take right away if your water heater is leaking:

1. Cut Off The Power Supply Right Away 

Switching off the power supply should be your first response. 

As long as the power stays on, it poses a serious safety risk. The hot water spraying out of the heater can potentially burn or scald your skin. If you have an electric water heater, then you also run the risk of electrocution. 

So, be very careful not to injure yourself as you try to cut off the power supply. If you cannot reach the switch, seal off the area as best as you can to avoid the leaking water spilling over into other areas and wait for the repair team. 

For gas water heaters, simply turn down the dial to the closed position.

2. Carefully Search For The Leakage Point 

If you managed to cut the power off, your next step is to search for the leakage point. 

You might need a flashlight to locate the damaged point if the leak is minor. Inspect the pipes and the valves to see if you can find water dripping from a busted pipe or a loose connection. 

In some cases, the cause might be a malfunctioning valve. If water keeps dripping after you close the valve, then ask the repair team to install a new one. 

3. Shut Off The Water Supply 

Finally, turn off the water supply to contain the spill before the leak turns into a puddle and water starts flowing everywhere. 

The water supply button or dial is usually located somewhere above the heater. Once you locate the dial, shut off the water supply so that water stops gushing everywhere. It might be tricky to do it if the damage is too extensive and you cannot reach the dial. In that case, switch off the main water supply for the entire house. 

At this point, we recommend that you reach out to experts to handle the repair process. 

Parting Thoughts 

Bad times don’t come calling, do they? That’s why it’s in your best interest to always remain prepared. 

Wondering how you can do just that? By having SERVPRO’s number on speed dial. 

From the water, fire, and mold damage to restoration, cleaning, and construction services, we specialize in them all.

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

Can a candle burn your whole house down?

2/1/2022 (Permalink)

a small lit candle on the edge of a table with dim lights in the room a small lit candle on the edge of a table with dim lights in the room with the SERVPRO logo over the top of the photo.

Can a candle burn your whole house down?

With spring quickly approaching many are beginning to clean and the finishing touch to any clean home is a new candle. The fresh candle scent will drift through your home leaving you cozy and thankful for where you are. What if you get too cozy and fall asleep with it lit? Can a candle burn your whole house down?

Yes! A candle can take your day of peace to a day of drama when it’s not handled properly. According to the national fire protection association from 2015-2019 U.S. fire departments responded to an estimated 7,400 home structure fires that were started by candles per year. Did you know that candle fires caused an annual average of 90 deaths, 670 injuries, and $291 million in direct property damage? Check out our tips below to stay safe!

  1. Keep lit candles at least 12 inches from anything that can burn.
  2. Don't use lit candles in bedrooms, bathrooms, and sleeping areas.
  3. Blow them out when you leave a room or home, or when you go to bed.
  4. When you use candles, place them in a sturdy, safe candle holder that will not burn or tip over.
  5. Consider using battery-operated flameless candles.
  6. Use flashlights, not candles if you have a power outage.

In the event you or someone you know does experience a house fire we’re here to help! 

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help! 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

Not limited to residential

1/28/2022 (Permalink)

Did you know that we’re not limited to residential properties? We have the team, and equipment to handle large facilities like:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

There’s never a convenient time for fire, mold, or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help! Give us a call for your quote today at 256-259-4333.

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

Overloaded extension cord safety tips

1/27/2022 (Permalink)

Power cord with many black cords plugged in it Power cord with many black cords plugged in it with the severe logo centered in the photo

Working from home may have you looking for more outlets to charge that phone, laptop, desk light, space heater, and whatever else you may need. As your fire safety experts, we’ve decided to provide a few tips to avoid a fire.

Please do NOT plug power strips into extension cords and do NOT plus extension cords into power strips.

Do NOT use an indoor extension cord outdoors! They're not built for outdoor elements and weather.

Don’t overload your power strip. There are light-duty power strips, medium-duty power strips as well as heavy-duty power strips. The light-duty ones are for things that require less amp usage, the medium-duty ones can hold a bit more than the light-duty ones and the heavy-duty ones can handle things like small appliances. 

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help!

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

Space Heater Fire Safety

1/26/2022 (Permalink)

space heater lit in a dark room space heater lit in a dark room with the SERVPRO logo on top of it

One minute we can feel the spring weather approaching, the minute it’s below freezing. Many have decided to leave their thermostats set in one place and to use a space heater when it gets too cold in their homes. As fire damages specialists we’ve decided to provide you with a few space heater safety tips.

When taking naps or laying on the couch make sure you’re keeping your space heater at least 3 feet away from anything flammable.

When you go to purchase a space heater try to get one with overheat protection that way it can self shut down especially in the event it tips over.

Never block a walkway or exit with your space heater especially if you have kids or pets.

According to the National Fire Protection Association, two in five deaths in space heater fires involve electric space heaters. 

If you or someone you know experiences a fire don’t hesitate to give us a call at 256-259-4333! 

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help!

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

Helping to Protect the Community

1/5/2022 (Permalink)

We strive to help the community we live in and serve.  We are locally owned, and our employees are members of this community.  That is why, Matt Peterson, Owner, has taken a keen interest to make sure we are doing all we can help.   Over the last few months, we have helped multiple local churches with possible microbial growth at no charge. 

Our team goes in and gives a free inspection and then we set a time to mitigate any possible microbial growth we find.  We are doing all we can to ensure our local community is taken care in the places they trust to take care of them.

When the need arises, either from a disaster or just time to add a new room, think of SERVPRO.  We have a pro for all your needs.

Give us a call at 256-259-4333 for a quote!

Training is paramount!

1/5/2022 (Permalink)

SERVPRO is consistently training our people to make sure they are at the highest levels of professionalism.  

Our training is done using the actual equipment and using real examples in our flood room, built in our facility.  It allows us to mockup actual examples our team members see in the field. By training so often and with different situations, it ensures our employees are ready for any size disaster, big or small.  They are trained to be your PRO!

When the need arises, either from a disaster, just a small leak in the bathroom, or some possible microbial growth,  think of SERVPRO.  Our team will respond timely and professionally.  We have a pro for all your needs.

Give us a call at 256-259-4333 for a quote!

Construction- We have a pro for that!

1/4/2022 (Permalink)

House with Tarp on Roof Let us fix your roof!

Our goal is to exceed your expectations, especially since time is of the essence when using our services. With that being said, we recently expanded our Construction team with a new willing and capable Construction manager and Construction Tech!  We are excited to have them join our team and help expand our services.

As our Construction team grows, we are able to handle any size disaster with more pros!  Branden and Carter are both seasoned professionals at construction and insurance claims.  They are ready to handle a job as small as an ice maker line break, up to a complete home build.   

When the need arises, either from a disaster or just time to add a new room, think of SERVPRO.  We have a pro for all your needs.

Give us a call at 706-965-7378 for a quote!

All about the people!

11/1/2021 (Permalink)

Isn’t it always about the people?  When you hire someone to do a job, any job, satisfaction always comes down to the people doing the work.  At SERVPRO of Jackson and DeKalb Counties, we have the best.

Training is important so our leaders and project managers maintain the highest levels of certification from The Institute of Inspection Cleaning and Restoration Certification (IICRC).  However, training is not just an event.  Our entire team receives ongoing weekly continuing education.  This training is supported by SERVPRO’s industry leading training group. 

Beyond training there needs to be accountability.  All of our employees receive a criminal background check before hire and our project managers are hands on in managing the job site. 

Insurance is also essential.  God forbid something goes wrong, how do you know you will be protected?  SERVPRO maintains all of the necessary insurance at levels that exceeds the industry recommendations.  This includes Liability protection and Worker’s Compensation Insurance.

What does this all mean?  Satisfied customers, as our online reviews can attest!

Mold Certification?

11/1/2021 (Permalink)

Should I look At The Certifications Of A Mold Remediation Company?

When facing the prospect of hiring mold remediation specialists to mitigate mold damage to your Fort Payne home, you may see many companies advertising specialized mold certifications. But what makes a company certified for mold removal, and is there any value in hiring a company that has been certified for mold remediation?

So Who Certifies Mold Remediation Companies?

Mold remediation companies and certified mold specialists are accredited by IICRC, or the institute of Inspection Cleaning and Remediation Certification. This organization acts as the standards body that defines proper procedure and accountability for cleaning, remediation, and restoration for various services. 

  • Attaining in-depth expertise on mold identification
  • Certifying in safe methods for mold remediation and elimination
  • Gaining insight into safe technician handling of microbial substances
  • Understanding water damage restoration
  • Qualifying in both technician and consumer safety management

Attaining these certifications requires a great deal of training and coursework for both companies and individual technicians, as well as assessment of cleaning, remediation, and restoration protocols.

Why Does Certification Matter?

Certification means accountability and protections for you as a consumer. Certified mold remediation companies and mold remediation technicians are held to a particular standard required to maintain their certification and remain in good standing with the IICRC. This means that you as a consumer are protected by an established standard for professional, ethical mold remediation and damage treatment.

Protect Yourself

While it’s possible to hire mold remediation specialists without certification, keep in mind that certification means protections you may not find with non-certified technicians and companies. Handling mold detection, remediation, and prevention is a highly complex endeavor requiring extensive knowledge of safety procedures and proper interactions with fungal agents and microbial spores. While certified mold remediation companies may charge more, often you are paying for the assurance of a job done right. Therefore it is always wise to check the status of a remediation company’s mold certification.

Certified Employees

11/1/2021 (Permalink)

At SERVPRO of Jackson and DeKalb Counties, our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Employee training includes:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CDS - Commercial Drying Specialist
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

e-Learnings

All employees have access to web-based training. This training is voluntary and is designed to be an ongoing training series for SERVPRO of Jackson and DeKalb Counties employees. These training courses are comprised of video presentations and support materials, followed by a knowledge test at the end of each module. Web-based training allows our technicians and office team to stay up-to-speed on industry standards and best practices for the cleaning and restoration industry.

Call Us Today!

256-259-4333

How to predict rain fall?

7/20/2021 (Permalink)

grey, and dark grey storm clouds in the sky grey, and dark grey storm clouds in the sky

Seems like we’ve had about 3 weeks of rain off and on, but more on than off. It has many of us thinking how can we predict rainfall? Well, according to weather.com Nimbostratus clouds and Cumulonimbus clouds, are the two most common forms of clouds that produce rain.

Dictionary.com describes nimbostratus clouds as a cloud of a class characterized by a formless layer that is almost uniformly dark gray; a rain cloud of the layer type, of low altitude, usually below 8,000 feet (2,440 meters).

They also describe cumulonimbus clouds as a cloud of a class indicative of thunderstorm conditions, characterized by large, dense towers that often reach altitudes of 30,000 feet (9,000 meters) or more, cumuliform except for their tops, which appear fibrous because of the presence of ice crystals: occurs as a single cloud or as a group with merged bases and separate tops.

Weather.com tells us that nimbostratus clouds Hang low in the sky, and they appear dark and grey. While the cumulonimbus clouds are shaped like a mountain, with a dark grey base - this type of cloud is a thunderstorm cloud. These clouds also produce hail and tornadoes.

If you see clouds like such that have been described above you can bet your bottom dollar it’s going to rain. What can make it even worse is that sometimes rain finds its way into your home and/or business. No worries, as water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Give us a call for your quote 256-259-4333. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 

Does more rain mean more mold?

7/15/2021 (Permalink)

Mold on a wall with a wood floor & baseboard with a nameless spray bottle and yellow and green scrubbing pad Greenish/ black mold spots on a wall with a wood floor & baseboard with a nameless spray bottle and yellow and green scrubbing pad with SERVPRO logo

It can be! While rain can help reduce mold spores it also can mean more moisture trapped in your home. According to FEMA.GOV Mold growths, or colonies can start to grow on a damp surface within 24 to 48 hours. They reproduce by spores - tiny, lightweight “seeds”- that travel through the air. Molds digest organic material, eventually destroying the material they grow on, and then spread to destroy adjacent organic material.

If you are finding small spots of mold FEMA recommends cleaning and disinfecting that area. Here’s how they recommend doing so:

Before you begin - Make sure the working area is well ventilated. 

Wear gloves, mask, and protect eyes. 

If mold is present, clean a small test patch. If you feel your health is adversely affected, consider hiring a professional to carry out the work.

All in all, we want you not to worry, any home or commercial property can quickly become infested with mold if a source of water is present. Mold can spread throughout a property in as little as 48 hours. Since mold can home or business if you suspect you have a mold problem. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation. Give us a call for your quote today at 256-259-4333. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 

What are the two types of floods?

7/14/2021 (Permalink)

trees with green leaves in brown flood water trees with green leaves in brown floodwater trees with green leaves in brown flood water with the SERVPRO logo in the center of the photo

According to USGS there are two basic types of floods: flash floods and the more widespread river floods. Flash floods generally cause greater loss of life and river floods generally cause greater loss of property.

flash flood occurs when runoff from excessive rainfall causes a rapid rise in the water height (stage) of a stream or normally-dry channel. Flash floods are more common in areas with a dry climate and rocky terrain because lack of soil or vegetation allows torrential rains to flow overland rather than infiltrate into the ground.

River flooding is generally more common for larger rivers in areas with a wetter climate, when excessive runoff from longer-lasting rainstorms and sometimes from melting snow causes a slower water-level rise over a larger area. Floods also can be caused by ice jams on a river or high tides, but most floods can be linked to a storm of some kind.

Keep in mind that we’re here to help! As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition. Give us a call for your quote today at 256-259-4333. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 

Are there differences in flood & sewer insurance?

7/12/2021 (Permalink)

Two sewage pipes draining into what looks like more contained water Two sewage pipes draining into what looks like more contained water with the SERVPRO logo on top of the photo

Yes, below we’ve described some differences in flood and sewer backup insurance.

Sewer Insurance: Most homeowners insurance policies come with an endorsement for water backup and sump discharge which will cover losses, up to a certain limit, caused by the backup of water or waterborne materials through a sewer or through a drain. It will also cover water or waterborne material that overflows from a sump, even if the backup of water is due to the mechanical breakdown of the sump pump. Coverage includes damage to property but excludes the sump pump and any related equipment that has broken down.

Flood Insurance: is a type of property insurance that covers a dwelling for losses sustained by water damage specifically due to flooding caused by heavy or prolonged rain, melting snow, coastal storm surges, blocked storm drainage systems or levee dam failure.

Our highly trained restoration technicians are prepared to respond immediately to flood or water damage at your property. We have experience, expertise, and training to restore your home or business quickly and properly. 

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 256-259-4333

Tropical Storm Elsa

7/6/2021 (Permalink)

Birds eye view of a hurricane headed towards florida Bird's eye view of a hurricane in the ocean headed towards Florida with a SERVPRO logo on top of the photo

We're not sure if you’ve heard or not but there’s a tropical storm named Elsa with growing strength near Florida. As of yesterday it was back over water and producing heavy rains over Cuba, according to the National Hurricane Center. The storm is expected to move near the lower Florida Keys and the Dry Tortugas Today, forecasters say. As of this morning tropical storm Elsa nears the Florida Keys and is expected to strengthen. Their local news stations are now issuing Tropical Storm WARNINGS for Sumter County and most of Marion County.

How do you prepare for a tropical storm?

  • Write down emergency phone numbers and keep them on the refrigerator or near every phone in your house. Program them into your cell phone too.
  • Prepare an emergency supply kit.
  • Locate the nearest shelter and different routes you can take to get there from your home. If shelter locations in your area have not been identified, learn how to find them in the event of a storm
  • Pet owners: Pre-identify shelters, a pet-friendly hotel, or an out-of-town friend or relative where you can take your pets in an evacuation. Local animal shelters may be able to offer advice on what to do with your pets if you are asked to evacuate your home.

Keep in mind that we’re here to help! As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition. Give us a call for your quote today at 256-259-4333. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 

Flood Water Damage Overview

6/28/2021 (Permalink)

Kitchen flooded with brown water several things floating Whitewall kitchen flooded with brown water several things floating including a chair with things on the table encounter still in order.

Many have no clue how quickly is absorbed throughout your home or business during a flood. Here’s a timeline to provide more clarity into that type of situation. 

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

If you find your home or business flooded we are here to help! We specialize in water damage restoration, it’s the cornerstone of our business. Thus we have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.  From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 

Dish Washer Flooding Issues

6/28/2021 (Permalink)

Top row of brown and light brown cabinets have a spot to the right of them on the wall with mold The top row of brown and light brown cabinets have an empty cabinet spot to the right of them on the wall is black mold spots

Did you know that your dishwasher will usually drain into the kitchen sink drain or garbage disposal? If these are clogged, the water will not go down the pipes and may back-flow into your dishwasher, causing flooding. When this happens water gets under your dishwasher and into your flooring and cabinets making it hard for you to clean properly. Meaning, yes you may clean the water around it but water may be absorbed into your cabinets and flooring if not dried well this could cause mold issues later on.

Here are the steps recommended to clean and dry cabinets after they’ve been exposed to excessive water.

  1. Remove all items from the cabinet.
  2. Remove excess water pooling inside cabinets. Soak up water with towels and wipe dry the cabinet interior.
  3. Take off cabinet doors. ...
  4. Utilize drying equipment. ...
  5. Reduce humidity. ...
  6. Dry the hidden spaces. ...
  7. Prevent mold contamination.

In the event, you don’t have the proper drying tools give us a call! Using specialized equipment and products, our technicians extract standing water and dry your property quickly and efficiently. We then finish the job with professional-grade cleaning, sanitizing, and deodorizing products for your comfort and safety.

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We're here to help! Give us a call today at 256-259-4333

Overflowing Toilet Issues

6/28/2021 (Permalink)

A toilet with water over flowing all on the floor A toilet against a dark grey wall overflowing and spilling down the toilet onto the floor with the SERVPRO logo on top of the photo

With it being the summertime many kids are home a bit more than often which might not be the best if your kids are busybodies. We’re not sure if they play in the toilet or if the toilet plays them at this point. What we do know is that nasty toilet water can be a health hazard as it spills in your bathroom. Let’s first look at the reasons why your toilet may overflow:

An overflowing toilet is caused by one of three things: 

  • a clogged or blocked drain that doesn't allow for a proper flush,
  • an improperly adjusted float that allows the tank to overfill or 
  • a blocked vent pipe that replaces the air in the pipe after each flush.

When your toilet overflows you know that it is nasty but what you may not know is that an overflowing sewer or your overflowing toilet in your home or business can also bring with it bacteria that can make people sick. Ailments like leptospirosis, hepatitis A, tetanus, and E Coli can come from such an overflow.

Let the professionals clean it up! Using specialized equipment and products, our technicians extract standing water and dry your property quickly and efficiently. We then finish the job with professional-grade cleaning, sanitizing, and deodorizing products for your comfort and safety. 

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. Give us a call for all of your water mitigation needs at 256-259-4333.

Firework Prevention Materials

6/22/2021 (Permalink)

two hands around a smoke alarm on the ceiling two hands around a smoke alarm on the white ceiling

Are you a new home buyer or did you just get your first apartment? Either way, you should be prepared in many ways to prevent a fire or in the event of a fire what to do. The Red Cross has provided the following tips:

  1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year. 
  2. Teach children what smoke alarms sound like and what to do when they hear one. 
  3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  4. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
  5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire“ to alert everyone that they must get out.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire. 

If you have a fire emergency home or business restoration need, call SERVPRO at 256-259-4333. As fire and water restoration specialists, we have the training, experience, and specialized equipment necessary to restore your home or business! From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood.

Firework Safety

6/21/2021 (Permalink)

sparkler in a hand with people in the background with a pinkish sky lit sparkler in a woman's hand with blurred people in the background on an evening with a pinkish sky

Did you know according to the National Fire Protection Association, that fireworks start an average of 18,500 fires each year?! We want you to have a safe time as you celebrate the Fourth of July! Here are some tips from the US Consumer Product Safety Commission to keep in mind.

  • Never allow young children to play with or ignite fireworks.
  • Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
  • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
  • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
  • Never try to re-light or pick up fireworks that have not ignited fully.
  • Never point or throw fireworks at another person.
  • Keep a bucket of water or a garden hose handy in case of fire or another mishap.
  • Light fireworks one at a time, then move back quickly.
  • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
  • Make sure fireworks are legal in your area before buying or using them.

If you have a fire emergency home or business restoration need, call SERVPRO at 256-259-4333. As fire and water restoration specialists, we have the training, experience, and specialized equipment necessary to restore your home or business! From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 

Home is the new WORKPLACE

6/15/2021 (Permalink)

Woman dressed down eating a sandwich at her desk in her home A woman dressed down eating a sandwich at her desk in her home wearing a pink shirt with her hair tied holding a coffee mug

The pandemic forced many of us home. Since then many have decided to continue to work from home. That’s made our place of rest our new place of employment as well. The next question is…How do we handle the new balance of work-life? How do we keep the kids quiet while we’re on the phone? When it all feels so overwhelming who do we call to help us with our fire, water, and mold emergencies? SERVPRO! Disasters big and small can strike anywhere at any time, and that can be a scary thought to a business owner. We want you to know that we’re committed to limiting disruptions to you, your organization, and those you serve. We’re on call 24/7 for fire and water emergencies, to help you keep your business's doors open! When you or your insurance professional calls SERVPRO, our staff is prepared for whatever is required. Did you know that we are a locally owned and operated company with the ability to respond to your call no matter the size? Our goal is to provide you with the quickest and most professional restoration experience. We know that emergency situations are never an enjoyable time, but we strive to make life get back to normal quickly and smoothly. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 

If you have an emergency home or business restoration need, call SERVPRO! We are here to help! 256-259-4333

AROUND THE CLOCK SERVICES!

6/14/2021 (Permalink)

Silver clock with 24/7 in red Silver clock with 24/7 in red on a white background

AROUND THE CLOCK!

Disasters big and small can strike anywhere at any time, and that can be a scary thought to a business owner. We want you to know that we’re committed to limiting disruptions to you, your organization, and those you serve. We’re on call 24/7 for fire and water emergencies, to help you keep your business's doors open! When you or your insurance professional calls SERVPRO, our staff is prepared for whatever is required. Did you know that we are a locally owned and operated company with the ability to respond to your call no matter the size? Our goal is to provide you with the quickest and most professional restoration experience. We know that emergency situations are never an enjoyable time, but we strive to make life get back to normal quickly and smoothly. If you have an emergency home or business restoration need, call SERVPRO! We are here to help!

 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. Give us a call for all of your fire, water, and mold needs! 256-259-4333

Is there mold at your job?

6/8/2021 (Permalink)

corner of a wall with mold going down the center of it corner of a wall with mold going down the center of it with SERVPRO logo over the top of the photo

Have you been smelling a funny odor or even seeing black spots in your office? That could be mold and it could be dangerous.

For the most part, mold is unmistakable, but sometimes small or largely hidden growths just make a surface look dirty. A quick test for mold can be done when you dip a swab in diluted bleach (1 part bleach, 16 parts water) and dab it on the wall. If the spot quickly lightens (or keeps coming back after cleaning), assume it's mold.

Did you know that microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business? Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Remember we specialize in water and mold damage restoration, with advanced training in restoration techniques and the experience and specialized equipment to quickly restore your property? Don’t wait until someone gets sick, once you spot mold at your place of work give us a call!

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 256-259-4333

Did you know that after your business floods a fire could occur?

6/1/2021 (Permalink)

man on the phone calling help about his flooded store with SERVPRO logo over the top of the photo A man on the phone with water up to his knees calling help about his flooded store with SERVPRO logo over the top of the photo

After a bad storm or even a busted pipe, your business could be flooded within minutes. What some people seem to forget is that your business has electrical sockets, and other flammable materials that could cause a fire even during a flood.

Here are a few steps to take that can help your business not experience a fire.

  • Shut off gas at the main valve if you are trained to do so; otherwise, have your gas company do this
  • Inspect storage and piping systems containing flammable liquids; repair leaks or damage as soon as possible. Provide supports and anchors for damaged or floating tanks and piping. 
  •  Prohibit smoking. 
  • Post a fire watch until all fire protection systems are functional and normal operations are resumed.
  • Give SERVPRO a call

When your business operations are interrupted by fire or water damage, you need professional help to get your property back to business. Every hour spent cleaning up is an hour of lost revenue and productivity. We provide professional cleaning or emergency restoration services to get your business running smoothly again.  From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood and we’re here to help.

Give us a call at 256-259-4333. 

Fire prevention tips for businesses

5/24/2021 (Permalink)

Office desk with computer and lamp and paperwork with flames around it. SERVPRO logo over the center of it. Office desk with computer and lamp and paperwork with flames around it. SERVPRO logo over the center of it.

According to fema.gov every year there are 17,000 office and store fires that cause over 800 million in direct property damage.

On top of that did you know that most of those fires were caused by something similar or the exact same as a home fire? Here’s what FEMA says that

should be done to prevent these fires:

Employees: 

  • Check for damaged or overloaded electrical outlets, cords, and cables. 
  • Keep anything that can burn away from electrical equipment
  • Never leave portable heating devices unattended
  • Keep your workplace and equipment clean, dry, and well ventilated 
  • Plan & Practice multiple escape plans in the event one is blocked
  • Ensure windows can be blocked & screens can be removed.

Employers should prepare for emergencies:

  • Make sure smoke alarms and sprinklers are properly installed and working
  • Post clear fire escape plans on every level of the building
  • Teach employees about exit location, escape routes, and fire protection equipment.
  • Check the condition of fire ladders and escapes
  • Conduct regular emergency drills 

When your business operations are interrupted by fire or water damage, you need professional help to get your property back to business. Every hour spent cleaning up is an hour of lost revenue and productivity. We provide professional cleaning or emergency restoration services to get your business running smoothly again. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 

How to handle Spring storms?

4/14/2021 (Permalink)

storm clouds above a field with mountains in the background storm clouds above a field with mountains in the background with SERVPRO logo over top the photo

Mark Twain once said, “In the spring I have counted one hundred and thirty-six kinds of weather inside of four and twenty hours.”

We’re here to say that statement is true to this day! A few weeks ago it was freezing temperatures. Last week we experienced severe storms that caused damage to homes and businesses in our community. Today it’s beautiful, with an overwhelming amount of pollen but it is beautiful so we won't complain. We’ve said all of that to say, Spring's weather is unpredictable and you should be prepared in the event of severe weather.

Did you know that under the right conditions, rainfall from thunderstorms causes flash flooding, killing more people each year than hurricanes, tornadoes, or lightning?

We want to remind you…

  1. Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around and go another way.
  2. Turn around, don’t drown. If driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  3. Be especially cautious at night when it’s harder to see flood danger.

We know when a storm hits your Scottsboro home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs. As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. Call 256-259-4333 for more information or to get your free quote!

Why does SPRING have the highest incidence of outdoor fires?

4/13/2021 (Permalink)

field of dry grass on fire with smoke going into the sky field of dry grass on fire with smoke going into the sky with the SERVPRO logo on top

Did you know it was reported that about 30% of tree, brush, and grass fires happen during the Spring season? 

According to FEMA.gov this occurs because

  • Humidity is lower
  • Winds tend to be higher
  • Dead leaves are still on the ground

They say those listed above are the perfect situation to cause a fire due to the sun beaming down and bring those leaves. 

  1. Keep matches and lighters away from children.
  2. If you want to burn trash, do so in a metal container, after you have cleared the surrounding area. Make sure you aren't near overhanging branches, and never leave a fire unattended.
  3. Never throw cigarette butts out your vehicle window.
  4. Install spark arresters on small engines and equipment.
  5. Weld only in a shop building or a cleared area.
  6. If your car has a catalytic converter, keep it off-dry grass and away from brush.
  7. Report any suspicious or out of place persons or vehicles that you think might be maliciously starting fires

In the event your home or business catches fire we’re here to help! Our “restore first” mentality helps to lower costs and get you back in your home or business sooner. This focus relies upon our specialized training and equipment to restore your property back to pre-fire condition.

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. Give us a call at 256-259-4333.

Do your allergies get worse at home?

4/12/2021 (Permalink)

Man kneeling with a tube down into the air ducts with Servpro logo over the photo A man kneeling with a tube down into the air ducts to clean them with SERVPRO logo over the photo

Along with the joys of warmer days that we experience in April, we also experience more allergies. Did you know that in the springtime alone pollen and other allergens affect 30 to 60 million people in the United States! Thus, we thought it would be the perfect time to remind you to get your home and business cleaned! Not just on the surface but a more extensive cleaning like getting your air ducts cleaned.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

So when you’re taking allergy medicine and it’s not working or it seems to get worse when you’re at home. It may be time to get your air ducts cleaned! When we clean your Air Ducts it…

  • Creates a Cleaner Living Environment
  • Reduces Allergens and Irritants
  • Helps Everyone Breathe Easier
  • Removes Unpleasant Smells and Odors and
  • Improves Air Flow Efficiency!

Don’t suffer inside your home when that should be the place where you’re most comfortable. Let our professionals inspect your heating, ventilation, and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe! So give us a call today! From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood 256-259-4333.

SPRING RAINS MAKING YOUR BASEMENT WET & MOLDY?

3/22/2021 (Permalink)

PINK FLOWER WITH RAIN ON IT WITH THE SERVPRO LOGO OVER TOP PINK FLOWER WITH RAIN ON IT WITH THE SERVPRO LOGO OVER TOP

According to weather.gov The Spring 2019 precipitation total (March-May) was 9.85 inches, 1.91 inches above average, and the sixth wettest spring on record!  Who knows what this year's average will be but what we do know is excessive rainfall can lead to considerable damage in a home as it has the potential to flood basements, ruin foundations and building materials, and contribute to mold growth.

How to prepare for a wet spring?

  • Clean and Stable gutters and proper drainage from roof to the ground around the home
  • Make sure any and all foundation cracks are sealed and or repaired to prevent further damage and moldy basements
  • Install a Sunk Pump to help prevent a build-up of water and ultimately prevent water damage, flooding, and structural damage.

Sometimes no matter how prepared we are the weather gets the best of us, but no worries. We have experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment and practices to find and remove water in a quick and efficient manner. Our technicians will monitor and document the drying process from start to finish ensuring your experience with us goes seamlessly. Weather can be unpredictable so being prepared is paramount to ensuring your property or business can return to normal after a disaster. 

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your community. Give us a call at 256-259-4333 to learn more!

WE'RE DISASTER READY NO MATTER THE SIZE OF YOUR BUSINESS!

3/22/2021 (Permalink)

TORNADO GOING THROUGH A FIELD WITH THE SERVPRO LOGO OVER TOP CLOUDED SKY WITH A TORNADO GOING THROUGH A FIELD WITH THE SERVPRO LOGO OVER TOP OF THE PHOTO

With new flowers blooming, warmer weather walks in the park, and so on we welcome Spring. On the other hand, things like allergies, bee stings, flood warnings, and tornadoes we don't miss. Did you know our tornado season peaks during the months of March, April & May! Well, you know now! Let’s make sure your business is prepared in the event of a tornado.

  • KNOW WHERE TO GO: during a storm, you’re in panic mode so it’s best to have your designated storm area predetermined and known by all of your staff. This room should be reinforced by a professional to provide extra protection during severe storms. 
  • PREPARE YOUR SAFE ROOM: important documents, non-perishable foods, batteries & a flashlight, first aid kit, and so on should be in that area with easy access for you and your staff.
  • ADDED PROTECTION: Provide extra protection to prevent their bodies from direct contact with debris.

Even with that knowledge, your business is not protected, so know that as leaders in the storm and water damage industry, we have advanced training and expertise and we’re here to help. When a major storm hits, it may overwhelm local restoration companies. We want you to know we can scale our resources by accessing the equipment and personnel of 1,700 Franchises. We can also access Disaster Recovery Teams that specialize in major storms and catastrophic events. So never fret! 

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your community. Give us a call at 256-259-4333 to learn more!

Mold & Moisture in your crawlspace?

3/19/2021 (Permalink)

basement corner showing mold near its window basement wall corner showing mold near its window

Mold & Moisture in your crawlspace?

If your basement or man cave has a funky mildew or mold smell that you just can’t seem to get rid of you may need your crawlspace encapsulated. Water seeps into your crawl space from excessive rain, flooding, or other issues and most likely you only cleaned what was visible. The water that was in the crawlspace remains and produces mold and other contaminants.

Once the air in your crawlspace rises, it seeps into your home and brings all of those things with it. Did you know you would be breathing in all of that mold! That can explain why some people experience health effects when they go over to some people's homes. So if you’re wondering why you should get your crawlspace encapsulated here are a few reasons:

  1. To reduce moisture/mold in your air - to improve air quality
  2. To protect your home from mold
  3. To avoid flooring damage - the vapor can rot the wood frames and floorings that make up the structure of the house.

It also has many more benefits as well!  As a trusted leader in the restoration industry, SERVPRO has over 1,700 Franchises in the U.S. and Canada that are ready to help. We have the advanced training and equipment needed to clean or restore your home. 

 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your community. Give us a call at 256-259-4333 to learn more!

Grill Master Fire Safety Tips

3/16/2021 (Permalink)

Grill with coals on fire with the Servpro logo over top Grill with coals on fire to the left with the SERVPRO logo centered over top

Time has gone forward, dogwood trees are blooming, temperatures are warming up, and we’re in the backyard grilling!

As many are preparing to have a little more fun than we did last year (due to the pandemic) our grills are ready to be fired up. 

While we’re hanging out it’s important we know that according to NFPA, Grill fires on residential properties result in an estimated average of 10 deaths, 100 injuries, and $37 million in property loss each year! That means a casual evening bbq could turn into a disaster without the proper knowledge. We’ve provided some tips to keep you and your family safe.

  • Make sure your grill is clean before using it. Old grease and meat pieces can easily cause fire or fire flares
  • Keep a water spray bottle in the event your fire flares up
  • Grill away from your home and other flammable structures
  • If you’re using a gas grill check for gas leaks- You can make sure no gas is leaking from your gas grill by making a solution of half liquid dish soap and half water and rubbing it on the hoses and connections. Then, turn the gas on (with the grill lid open.) If the soap forms large bubbles, that's a sign that the hoses have tiny holes or that the connections are not tight enough.
  • Don’t leave your grill unattended

Keep a fire extinguisher within a couple of steps of your grill. And KNOW HOW TO USE IT.

After the fire trucks are gone, your Scottsboro home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of Jackson and DeKalb Counties has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet.  From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your community. Give us a call at 256-259-4333 to learn more!

Why do insurance agents choose SERVPRO?

3/8/2021 (Permalink)

3 state farm agents with our sales rep Tracy 3 men (state farm agents) standing with our sales rep Tracy posing in front of a state farm sign

Our team members are available for direct calls 7 days a week, 24 hours a day. You earn your client's loyalty by providing timely solutions. You provide help in a time of need. Instead of offering a call center solution, our team members are available to take the call on their business line! We will personally call your client back, offer a listening ear, and take away some of the fear they are experiencing.

Having a relationship with SERVPRO and our team of highly trained professionals has many benefits. We will ensure help arrives quickly (following our 1-4-8 time commitment), and our production team will help your clients regain control of their lives by treating them with respect, courteousness and working hard to get the job done the right way the first time. There are no unwelcome surprises with SERVPRO. Calling direct reduces wait times. The faster SERPVRO's team can arrive onsite to perform the cleanup, the better the results.

We know there's never a convenient time for fire or water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Jackson and DeKalb Counties has the training and expertise to respond promptly with highly trained technicians to get your property back to business. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your community. Give us a call at 256-259-4333 to learn more!

Keep your business doors open!

3/2/2021 (Permalink)

buildings covered by a Certified: SERVPRO Cleaned logo Tall office buildings covered by a Certified: SERVPRO Cleaned logo

Yes, we’re seeing the numbers decrease here lately especially with the change in weather but that can be a problem. How? Well when the cases fall things open back up. When things open back up the numbers rise! Well you maybe wondering how can you keep your door open? We recommend reoccurring cleanings. Not your typical home cleaning but Certified: SERVPRO Cleaned cleanings. 

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. Our SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. Are you interested in a free quote for our Commercial Services, or are you a Consumer who wants to learn more about the program?

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. Give us a call at 256-259-4333 to keep your business SERVPRO Certified: SERVPRO Cleaned! 

Did you clean ALL of the water up?

2/18/2021 (Permalink)

wall paper tore back to expose the mold wallpaper is torn back from the wall to expose the mold in the home

When a pipe bursts in your home or business you call a plumber. They come out turn off the water, then fix the broken pipe, and leave. So what about all of the water on your floor, on your clothes, and on your furniture?  You may have frantically began to clean up the water and the mess that the broken pipe has caused. A month or two later there’s a funky smell in that room and area that you can’t seem to get rid of. Turns out that you didn’t clean up all of that water! Now you have rotting drywall and subflooring. So instead of saving money you now have to replace drywall, repaint, get new flooring installed, and more! So we wanted to ask again, did you clean ALL of that water up? No, you didn’t and it’s okay. We’re fire, water, and MOLD specialists.

Any home or commercial property can quickly become infested with mold if a source of water is present. Mold can spread throughout a property in as little as 48 hours. Since mold can produce allergens and irritants, you should call us to inspect your business or home if you suspect you have a mold problem. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation. After we locate the mold our professionals use various containment procedures to prevent the spread of mold. After containing the mold we’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.We can also clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. Give us a call as soon as the emergency happens! 256-259-259-4333

Is the beautiful snow a problem if I’m safe at home?

2/16/2021 (Permalink)

Many see the snow from their window and think of how beautiful it is and maybe even they go outside to play in it. Then there’s others who were leaving work or school when the snow arrived and it’s a problem for them. Well what if you’re the person who’s at home enjoying the snow can it be a problem for you?

Yes! Snow that accumulates on your home or business if heavy enough can put a strain on your roof. It also allows moisture to enter your home which can result in leaks, and mold issues.

How to prepare for snow?

  1. Keep pipes from freezing by turning on every water faucet to a slow drip.
  2. Check that you have sufficient heating fuel for your home and fuel for your generator, if you have one.
  3. If you will be using a fireplace or wood-burning stove, you should have a good supply of dry, seasoned wood.

   4. Have Food & Water:

       Bottled water (at least one gallon per person per day, for at least three days)

       Canned goods, especially cozy, warming foods like soups and stews.

       Snack foods like chips, crackers and cookies in sealed packages.

       Cereal and granola.

When a major storm hits, it may overwhelm local restoration companies. SERVPRO can scale our resources by accessing the equipment and personnel of 1,700 Franchises. We can also access Disaster Recovery Teams that specialize in major storms and catastrophic events. We also have a reconstruction team to do repairs after the mitigation work is completed. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. Give us a call at 256-259-4333 for any fire, or water emergencies!

Winter storm Uri updates

2/15/2021 (Permalink)

snow on trees snow on trees with the SERVPRO logo over the photo

Let’s start off with what a winter storm is. According to weather.gov a winter storm his term may refer to a combination of winter precipitation, including snow, sleet, freezing rain, etc. In this case, Strom Uri has smashed snow records in Texas and will continue to spread snow and potentially damaging ice from the South into parts of the Midwest and Northeast through Tuesday. What does that mean for us?

It means our temperatures have been lowering and some have even experienced snow! To stay safe we’ve provided some tips!

  1. Have a generator or backup power source in the event of a power outage! Many times snow and freezing ice make power lines go down so be prepared!
  2. Drip water faucets
  3. Keep your pipes warm by opening cabinets and keeping all rooms in our harm warm
  4. Store nonperishables, batteries for a radio, and blankets in the event of a power outage.

We are a part of a national SERVPRO storm team whose members respond to disasters nationwide. From hurricanes to wildfires, SERVPRO storm teams are always prepared to respond to major catastrophic events. SERVPRO's large-loss response is uniquely qualified to handle any disaster. We are prequalified, experienced, and strategically located across The United States to respond to any loss. When an event comes to devastate a community, our goal is to be instrumental in restoring the community the best we can. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018! Give us a call if your home or business suffers from any fire or water damage due to storm Uri! 256-259-4333

How to know if flood water is contaminated?

2/9/2021 (Permalink)

Dirty water waves Brown dirty water waves

If you went to the restroom and went to flush and it overflowed you’re pretty sure that water is contaminated. But what about when a storm comes and flow waters enter your home? How do you know if the water is contaminated or not?

There are signs that can indicate if waters contaminated like

1. If it’s dark or murky.

  1. If it has a foam to it
  2. If it smells, etc

Plus many other factors but let’s keep it simple. Most flood water includes sewage water. Making flood water equivalent to the toilet overflowing water but including everyone's waste including animals. Making floodwater contaminated! Your next question is probably what to do if flood water enters your home or business…

Give us a call! SERVPRO has over 1,700 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. We also have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end. Don’t take on a task like contained water. Let us keep you healthy by handling that job for you! From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 256-259-4333

Smoke alarms are to keep you alive!

2/2/2021 (Permalink)

brick home with fire coming out of the window brick home with fire and smoke coming out of the upper part of the side window

When there is a fire, smoke spreads fast. Working smoke alarms give you an early warning so you can get outside quickly. With the increasing usage of space heaters and extension cords during this time of the year, we want to give you a few tips to keep you safe.

  • Did you know larger homes require more smoke alarms?
  • Replace all smoke alarms when they are 10 years old
  • Test all smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • It is best to use interconnected smoke alarms. When one smoke alarm sounds they all sound.
  • Have an escape plan
  • Your ability to get out of your house during a fire depends on advance warning from smoke alarms and advance planning.
  • Walkthrough your home and look for two ways out of every room (escape planning)
  • Plan an outside meeting place where everyone will meet once they have escaped. A good meeting place is something permanent, like a tree, light pole, or mailbox a safe distance in front of the home.

After the fire trucks are gone, your Scottsboro home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of Jackson and DeKalb Counties has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. Our goal here at SERVPRO is to serve and be the best Cleaning/Restoration Company in Jackson and DeKalb Counties! From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood.  256-259-4333

Our Construction Manager is Residential & Commercial ready!

2/2/2021 (Permalink)

Tall man in a jean shirt in front of a SERVPRO VAN Tall man in jean shirt with dark brown hair and facial hair in front of a SERVPRO van

Let’s first learn a little bit about our new construction manager Nick Shank. Nick started working as an independent adjuster years back in South Florida, where he handled daily claims in the south Florida area for multiple insurance carriers. After about 2 years in the insurance industry, he moved into the restoration side of things to get a better handle on that aspect of the business, it was a little more hands-on which he enjoyed. He worked my way up to Senior estimator within 6 months, after about a year and a half he decided to venture back into the insurance side of things again. This time he worked as a staff adjuster on the Catastrophe team for a third-party company, again handling claims for multiple carriers. He handled commercial and residential large losses and small losses. He recently moved to the Chattanooga area from Fort Lauderdale, FL and he's very happy and grateful to be a part of the SERVPRO team.

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, or emergency water restoration services, SERVPRO has the training and expertise to help make it “Like it never even happened.”  From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. Give us a call today at 256-259-4333

Space heaters account for 43 percent of U.S. home heating fires!

2/1/2021 (Permalink)

space heater lit in a dark room space heater lit in a dark room

Did you know space heaters account for 43 percent of U.S. home heating fires and 85 percent of associated deaths? That’s a scary number, especially at this of the year when we’re getting a mixture of warm and freezing cold days. Many people using space heaters to avoid high electric bills or simply to heat certain rooms in a home. Check out these tips to have a safe experience while using your space heater.

  1. Inspect your heater to be sure it doesn’t have any defects.
  2. Never leave a space heater unattended
  3. Plug space heaters into the wall not into extension cords. That can result in a fire.
  4. Place heater on flat/level surfaces.
  5. Always unplug them when you leave home.

If you do experience a fire don’t hesitate to give us a call. As fire and water restoration specialists, we have the training, experience, and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018! 256-259-4333

DID YOU KNOW EXTENSION CORDS COULD CAUSE FIRES?

2/1/2021 (Permalink)

From 2014 to 2016, an estimated 24,000 residential building electrical fires were reported to United States fire departments each year. These fires caused an estimated 310 deaths, 850 injuries, and $871 million in property loss. Being fire damage specialists we thought to provide you all with a few tips to keep you from having a home fire from extension cords.

-Never tape extension cords to floors or attach them to surfaces with staples or nails

-Never remove an extension cord's grounding pin to fit into a two-prong outlet

-Never use indoor extension cords outdoors

-Don't plug multiple cords together

-Always throw away damaged cords

-Pull the plug — not the cord — when disconnecting from the outlet

After the fire trucks are gone, your home and belongings will likely suffer from not only fire and smoke damage but also extensive water damage from firefighting efforts. SERVPRO has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 256-259-4333

Is your business getting reoccurring cleanings?

1/4/2021 (Permalink)

two people shaking hands with a Certified: SERVPRO Cleaned sticker over the photo two people shaking hands with an iPad and other business materials on a table with a Certified: SERVPRO Cleaned sticker over the photo

Although there’s been rumors of another possible shut down due to the dramatic increase in cases many businesses remain open.

While the general public may need your services and you need the money make sure you’re giving them what they need most… A safe experience when entering your establishment. That means one cleaning is just not enough! We recommend reoccurring cleansing in addition to your daily cleaning routines. You may ask if you’re cleaning daily why would you need our services?

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. Our SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. If you’re interested in a free quote for our Commercial Services, then give us a call today at 256-259-4333.

What is a bombogenesis?

12/9/2020 (Permalink)

someone shoveling thick snow with the SERVPRO logo on top of the photo someone shoveling thick snow with the SERVPRO logo on top of the photo

According to forbes.com a powerful nor’easter affected the East Coast at the beginning of January 2018 and brought heavy snow from the swamps of southern Georgia to the Canadian Maritimes. Not only noteworthy for being the south's second major snowstorm of the year, the storm explosively intensified as it traveled up the coast. This rapid intensification is known as bombogenesis. A few storms in the United States achieve bombogenesis every year, but this storm was impressive for its deepening. The January 2018 storm deepened 54 millibars in 24 hours, reportedly setting a record for this part of the western Atlantic Ocean.

This winter is predicted to be a cold one! If your home or business experiences water damage due to burst pipes or even water damage due to putting out a fire give us a call! We have experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment and practices to find and remove water in a quick and efficient manner. Our technicians will monitor and document the drying process from start to finish ensuring your experience with us goes seamlessly. Weather can be unpredictable so being prepared is paramount to ensuring your property or business can return to normal after a disaster. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood.

Contact us today at 256-259-4333 SERVPRO OF JACKSON & DEKALB COUNTIES is here to help!

FREEZING RAIN HAZARDS…

12/8/2020 (Permalink)

Black ice on a dark road with the SERVPRO logo on top of the black ice Black ice on a dark road with the SERVPRO logo on top of the black ice

We’ve recently been experiencing freezing temperatures thus we thought to give you some tips about freezing rain. According to The National Severe Storms Laboratory occurs when snowflakes descend into a warmer layer of air and melt completely & because they are “supercooled,” they instantly refreeze upon contact with anything that that is at or below 0 degrees C, creating a glaze of ice on the ground, trees, power lines, or other objects. A significant accumulation of freezing rain lasting several hours or more is called an ice storm.

  1. Stay off the road.
  2. Be prepared for power outages.
  3. Treat your driveways and roads before the freezing rain comes
  4. Be aware of black ice: Since black ice is highly transparent, it is unlikely you'll be able to see it while driving down the road. Roadways become very slippery when black ice forms, leading to hazardous driving conditions and an increased risk of car accidents.

We hope you have safe holidays during this winter season but if your home or business experiences storm damage we’re here to help. We are a part of a national SERVPRO storm team whose members respond to disasters nationwide. From hurricanes to wildfires, SERVPRO storm teams are always prepared to respond to major catastrophic events. SERVPRO's large-loss response is uniquely qualified to handle any disaster. We are prequalified, experienced, and strategically located across The United States to respond to any loss. When an event comes to devastate a community, from Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood.

SERVPRO of Jackson & Dekalb counties 256-259-4333

FREE vehicle sanitization for first responders in our areas!

12/8/2020 (Permalink)

SERVPRO technician in hazmat suit with a fogger on his back, SERVPRO logo over the photo SERVPRO technician in a hazmat suit with a fogger on his back, SERVPRO logo over the photo

Did you know that we offer free sanitization services? If you’re a fireman/firewoman or apart of the police department give us a call to get your car, truck, or emergency vehicle sanitized.

Our vision is to bring value and to be perceived as the most ethical, consistent, customer-focused restoration company in our territory. With that being said especially during this pandemic we’ve been focused on giving back every time we can. Contact us at 256-259-4333 if you’d like to take advantage of this limited offer.

Did you know that Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean? This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. Our SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 

SERVPRO of JACKSON & DEKALB COUNTIES 256-259-4333

Are you prepared for a winter storm?

12/7/2020 (Permalink)

side view of a traffic jam during a snow storm with the trees full of snow side view of a traffic jam during a snowstorm with the trees and side of the road full of snow with the SERVPRO logo above the photo

It’s now December and although we’ve had a few warms days this month we must be prepared in the event of a winter storm. The National Severe Storms Laboratory defines a winter storm as a combination of heavy snow, blowing snow, and/or dangerous wind chills. A winter storm is life-threatening. That means it can be just freezing temperatures with strong wind. We’ve encountered that many times before but were you prepared? If so how did you prepare? Do you know what you’re preparing for?

Here are a few things you can do to be better off in the event of a winter storm.

  • Prepare for power outages. That means to have food/non-perishables that doesn’t need electricity to cook. 
  • Have batteries for a flashlight and radio so that you can keep up with the latest news.
  • Purchase a generator, if you’re somewhere where during storms your power is usually out for long periods of time a generator could be of good use in the event of a winter storm.
  • Prepare your home to keep out the cold with insulation, caulking, and weather stripping. Learn how to keep pipes from freezing. Install and test smoke alarms and carbon monoxide detectors with battery backups.
  •   Include jumper cables, sand, a flashlight, warm clothes, blankets, bottled water, and non-perishable snacks. Keep a full tank of gas in your emergency car kit.

We are a part of a national SERVPRO storm team whose members respond to disasters nationwide. From hurricanes to wildfires, SERVPRO storm teams are always prepared to respond to major catastrophic events. SERVPRO's large-loss response is uniquely qualified to handle any disaster. We are prequalified, experienced, and strategically located across The United States to respond to any loss. When an event comes to devastate a community, SERVPRO's goal is to be instrumental in restoring the community the best we can. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018! Give us a call at 256-259-4333 if you experience storm damage.

Why should you hire SERVPRO to sanitize your home or business?

12/4/2020 (Permalink)

Office with a filter over it and the Certified: SERVPRO Cleaned sticker above it. Office with a filter over it and the Certified: SERVPRO Cleaned sticker above it.

When the pandemic hit many were lost at what to do, and how to clean their homes, vehicles, and businesses. Lysol and other sanitizing chemicals were flying off the shelves. Many were without due to hoarders. SERVPRO was there to help by sanitizing everything from schools to government buildings to even vehicles. During the Summer and Fall the numbers seemed to lower a bit or at least cap at a certain spot. But since the winter weather and seasonal colds, and flu the rates have increased more than before.

This time around people has been taking matters into their own hands by purchasing foggers and more cleaning materials to do the cleaning themselves. With the numbers continuing to rise we can see that’s not the best choice but why is it not? Well, SERVPRO’s cleaning is actually called Certified: SERVPRO Cleaned and it’s a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of cleaning. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses, and public spaces in the communities we all call home.

All in all, what we’re saying is we’re using stronger hospital-grade cleansing solutions that the general public does NOT have access to. Another reason you would want us to do the sanitizing is because of our trained staff and equipment. We’ve seen the foggers online for sale to the general public but we’re not limited to foggers. We also have electrostatic machines that work more efficiently than foggers. In addition to those reasons, why would you want to risk your life cleaning something that you may not even be cleaning correctly?

Give us a call! From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for the years 2017 and 2018!

SERVPRO of Jackson and DeKalb Counties
P: (256) 845-4402

25 Hannah Way
Rossville, GA 30741

GET IT DONE RIGHT!

12/4/2020 (Permalink)

SERVPRO logo over a photo of the SERVPRO mask and uniform SERVPRO logo over a photo of the SERVPRO mask and uniform

When you come home after work and find that a pipe burst and that water has been sitting for a couple of hours you just hop into action. But after you’ve shut off the water and called a plumber what’s next? Do you clean it up? You can try but do you have the equipment to properly clean and restore your valuables and home to its precondition? Probably not, so why take those chances.

Our highly trained restoration technicians are prepared to respond immediately to flood or water damage at your property. We have experience, expertise and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment and practices to find and remove water in a quick and efficient manner. Our technicians will monitor and document the drying process from start to finish ensuring your experience with us goes seamlessly. Weather can be unpredictable so being prepared is paramount to ensuring your property or business can return to normal after a disaster. SERVPRO will have your back from beginning to end in any disaster!

Our goal here at SERVPRO is to serve and be the best Cleaning/Restoration Company in Jackson and DeKalb Counties! From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018! Give us a call today at 256-259-4333

Why should you add us on social media?

12/3/2020 (Permalink)

a photo of two males with a green filter and the logo above them a photo of two males with a green filter over the photo and the SERVPRO logo above them

SERVPRO of Jackson & Dekalb Counties is dedicated to educating the Scottsboro community about fire, water, mold, and now sanitization tips. So why would you follow us? Because there are FREE valuable tips that we share weekly to keep your home or business free from fires, mold, water damage, and even pandemic issues.

Not only are there tips that are educational and can help you save money but we also do contests. These contests vary and are open to the public. So we encourage people of all ages to play for a REAL chance at winning money, and prizes.

Another reason you would want to follow us is because of the pure comedy we offer. Did I say Comedy? Yes, we have two salesmen by the name of Drew who call themselves the SERVBROS. They’re funny, knowledgeable, and here to help you in the event of a fire, water, natural disaster, or even sanitization issue.

Need help give us a call!

SERVPRO of Jackson and DeKalb Counties

P: (256) 845-4402

25 Hannah Way

Rossville, GA 30741

Meet Nick our NEW reconstruction manager

11/23/2020 (Permalink)

A headshot of a male in a jean shirt in front of a SERVPRO van A headshot of a male in a jean shirt in front of a SERVPRO van

Our goal is to exceed your expectations, especially since time is of the essence when using our services. With that being said, we recently hired a new willing and capable reconstruction manager! 

Nick started working as an independent adjuster years back in South Florida, where he handled daily claims in the South Florida area for multiple insurance carriers. After about 2 years in the insurance industry, he moved into the restoration side of things to get a better handle on that aspect of the business; it was a little more hands-on which he enjoyed. He worked his way up to Senior estimator within 6 months, and after about a year and a half he decided to venture back into the insurance side of things again. This time he worked as a staff adjuster on the Catastrophe team for a third-party company, again handling claims for multiple carriers. He handled commercial and residential large losses and small losses. He recently moved to the Chattanooga area from Fort Lauderdale, FL and he's very happy and grateful to be a part of the SERVPRO team in Scottsboro and surrounding areas and cant wait to get started! Give us a call at 256-259-4333 for a quote!

Why do we have a reconstruction team?

11/16/2020 (Permalink)

a reconstruction team looking at plans for a building a reconstruction team that includes 3 males and one female in yellow vests looking at plans for a building. SERVPRO logo is over the photo.

Great question! Many of our clients suffer water damage and or fire damage to their homes. Our highly trained restoration technicians are prepared to respond immediately to flood or water damage at your Scottsboro property. After our technicians finish professionally cleaning your home or business, there is sometimes more work to be done. Think of it like this, If a tornado sweeps through your neighborhood and damages part of your roof. You may have water damage due to the rain and the hole in your roof from the storm. So we would come and professionally clean your home, and belongings, but you would still have a hole in your roof. That’s why we have a reconstruction team. Our reconstruction team can repair your roof, replace the flooring, repaint affected areas, and more!

So keep us in mind! SERVPRO's large-loss response is uniquely qualified to handle any disaster. We are prequalified, experienced, and strategically located across The United States to respond to any loss. When an event comes to devastate a community, SERVPRO's goal is to be instrumental in restoring the community the best we can. SERVPRO of Jackson and Dekalb Counties is here to help!

GIVE US A CALL TODAY 256-259-4333

Why would you need us to encapsulate your crawlspace?

11/11/2020 (Permalink)

a cleaned and encapsulated crawlspace that has a visible sump pump a cleaned and encapsulated crawlspace that has a visible sunk pump with a few wires hanging from the ceiling

If you’re wondering what crawlspace encapsulation is and why you need us we’re here to inform you. Many basements or man caves have a funky mildew smell no matter how much they clean. They have no real evidence of mold just a funky smell that they can’t seem to find to get rid of. That’s when you give us a call. When we perform a crawlspace encapsulation we’re adding a heavy-duty polyethylene barrier to cover the crawl space including floors, foundation walls, and possibly even its ceiling. Sealing tape connects the barrier’s pieces throughout the space, and once the space is sealed, a dehumidifier helps regulate your crawl space’s moisture level.


Crawl space encapsulation promotes clean air circulation throughout your home, making it healthier to breathe for your friends and family. That rids you of unwanted moisture issues from under your Scottsboro home. As a trusted leader in the restoration industry, SERVPRO has over 1,700 Franchises in the U.S. and Canada that are ready to help. SERVPRO of Jackson & Dekalb Counties professionals have the advanced training and equipment needed to clean or restore your home. Don’t hesitate to give us a call for your quote today! 256-259-4333

Why is Drew Shields passionate about SERVPRO?

11/10/2020 (Permalink)

Male SERVPRO employee in a black jacket standing outside his SERVPRO office SERVPRO employee with dark brown hair in a black jacket standing outside his SERVPRO office.

Hi, I'm Drew Shields, a Ringgold, Georgia native. Growing up in Ringgold, and then metro Atlanta, I can say I love the city, but I have a country heart. As a child, I attended church at Ringgold Church of God and East Ridge Church of God. Both of these churches, my faith, and my Christian upbringing greatly impacted my moral compass and the direction in life I chose. I’ve always been in some sort of sales or marketing role throughout my professional career, but it was at SERVPRO I realized I could pair my skill of communication with aiding those who need solutions to their issues, and fast.

I enjoy being the individual to let our customers know that they’re in good hands when they choose SERVPRO for their needs. Being someone who can speak directly with the customer and directly with the production staff that will do the job is crucial. SERVPRO allows me that freedom, which in turn allows me to communicate accurate information to both parties and get the customer back together “Like it never even happened.”

As a trusted leader in the restoration industry, SERVPRO has over 1,700 Franchises in the U.S. and Canada that are ready to help. SERVPRO professionals have the advanced training and equipment needed to clean or restore your home. Give me a call if you ever need our services.

423-331-4116

How to handle grease fires

10/14/2020 (Permalink)

skillet on an oven in flames skillet on an oven in the kitchen engulfed in flames

According to CNN NEWS, cooking fires are the leading cause of home fires in the United States & grease fires are a main culprit. Thus with holidays right around the corner we thought of our dear customers. We know many will be frying turkeys for the holidays and just cooking in general. Well if that’s you, then you need to know how to cook a great Thanksgiving dinner without burning down the house.

So let’s say you do end up having something in the eye of your stove and you see a small flame. So do you grab a cup of water to put it out? No, even though it started from something in the eye of the stove, you’re frying chicken and there’s grease on that pot which is fueling those flames. It’s now a grease fire!

Well, how do you put it out? You need a fire extinguisher that can handle grease fires and should be dry and chemical-based. Using a fire extinguisher that's water based can have disastrous results!  We would suggest that you pull the pin, you squeeze the trigger, and you aim at the base of the fire. If you put it up high, the chemical falls on top of the fire and doesn't help.

If you encounter smoke damage or even fire damage while putting it out don’t hesitate to give us a call! As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Our number is 256-259-4333!

Want to learn more about a few types of storms?

10/5/2020 (Permalink)

Lightning strikes on the left and right of a city Lightning strikes on the left and right of a city light up a night sky

We usually hear about thunderstorms, tornadoes and hurricanes or tropical storms. But do we really understand what they are? Below we’ve gathered information from Britannica.com on the storms mentioned above to give you a better understanding of what’s happening when you experience them

Thunderstorm, a violent, short-lived weather disturbance that is almost always associated with lightning, thunder, dense clouds, heavy rain or hail, and strong, gusty winds. Thunderstorms arise when layers of warm, moist air rise in a large, swift updraft to cooler regions of the atmosphere. 

Tornado, a small-diameter column of violently rotating air developed within a convective cloud and in contact with the ground. Tornadoes occur most often in association with thunderstorms during the spring and summer in the mid-latitudes of both the Northern and Southern Hemispheres. 

Tropical cyclone, also called typhoon or hurricane, an intense circular storm that originates over warm tropical oceans and is characterized by low atmospheric pressurehigh winds, and heavy rain. Drawing energy from the sea surface and maintaining its strength as long as it remains over warm water, a tropical cyclone generates winds that exceed 119 km (74 miles) per hour. In extreme cases winds may exceed 240 km (150 miles) per hour, and gusts may surpass 320 km (200 miles) per hour.

We hope that information brings a little clarity into thunderstorms, tornadoes and hurricanes, especially since we’re in hurricane season now. Speaking of which we are a part of a national SERVPRO storm team whose members respond to disasters nationwide. From hurricanes to wildfires, SERVPRO storm teams are always prepared to respond to major catastrophic events. SERVPRO's large-loss response is uniquely qualified to handle any disaster. We are prequalified, experienced, and strategically located across the United States to respond to any loss. When an event comes to devastate a community, SERVPRO's goal is to be instrumental in restoring the community the best we can. We are here to help, so give us a call at 256-259-4333!

ANOTHER HURRICANE?

10/5/2020 (Permalink)

map of tropical storm Delta coming from Jamaica map of tropical storm Delta coming from Jamaica headed to the United States

Hurricane season is not letting up! Today tropical storm Delta is projected to strengthen to a hurricane by later this week. As of now a tropical storm warning for the Cayman Islands to be issued and  hurricane watch is posted for western Cuba. According to CNN it would hit the US by Wednesday of this week.

Tropical cyclone intense circular storm that originates over warm tropical oceans and is characterized by low atmospheric pressurehigh winds, and heavy rain. Drawing energy from the sea surface and maintaining its strength as long as it remains over warm water, a tropical cyclone generates winds that exceed 119 km (74 miles) per hour. A hurricane is when a storm's maximum sustained winds reach 74 mph, it is called a hurricane. The Saffir-Simpson Hurricane Wind Scale is a 1 to 5 rating, or category, based on a hurricane's maximum sustained winds. The higher the category, the greater the hurricane's potential for property damage.

The good news is we’re a part of a national SERVPRO storm team whose members respond to disasters nationwide. From hurricanes to wildfires, SERVPRO storm teams are always prepared to respond to major catastrophic events. SERVPRO's large-loss response is uniquely qualified to handle any disaster. We are prequalified, experienced, and strategically located across the United States to respond to any loss. When an event comes to devastate a community, SERVPRO's goal is to be instrumental in restoring the community the best we can. We are here to help, so give us a call at 256-259-4333!

Are you dreading the rain?

9/24/2020 (Permalink)

water damaged roof with water leaking inside water damaged roof with water leaking inside

People have their own reasons for dreading the rain. So dread it because of the increased probability of wrecks. Others dread the rain because they don't like to get their hair wet. Then some dread it because they have a leaky roof. According to architectmagazine.com Roofs, on average, last only about half of their designed lifetime. Furthermore, 40 percent of all building-related problems are due to water intrusion—and water usually intrudes through roofs.

If you're dreading the rain because of your leaky roof give us a call TODAY! Our highly trained restoration technicians are prepared to respond immediately to water damage at your business or home. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment and practices to find and remove water in a quick and efficient manner. Our technicians will monitor and document the drying process from start to finish ensuring your experience with us goes seamlessly.

Weather can be unpredictable so being prepared is paramount to ensuring your property or business can return to normal after a disaster. SERVPRO will have your back from beginning to end in any disaster! Give us a call at 256-259-433

Flooding Tips

9/16/2020 (Permalink)

street in alabama flooded on both sides street in alabama with trees on both sides flooded on both sides not able to cross

With Hurricanes back to back this year hitting some of the same areas, we are now experiencing flooding. Many may be new to this situation so your friends at SERVPRO decided to throw out a few tips from READY.GOV that may be helpful for you in your situation.

  • Make a plan for your household, including your pets, so that you and your family know what to do, where to go, and what you will need to protect yourselves from flooding and COVID-19.
  • Build a “Go Kit” of the supplies you will need if you have to quickly evacuate your home.
  • Know types of flood risk in your area. Visit FEMA’s Flood Map Service Center for information.
  • Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts. Sign up for email updates and follow the latest guidelines about coronavirus from the Centers for Disease Control and Prevention (CDC) and your local authorities to prevent the spread of COVID-19.
  • If flash flooding is a risk in your location monitor potential signs, such as heavy rain.
  • Learn and practice evacuation routes, shelter plans, and flash flood response.
    • If you live in a storm surge flooding zone or a mandatory hurricane evacuation zone, make plans to stay with family and friends. Evacuate to shelters only if you are unable to stay with family and friends. Check with local authorities to determine which public shelters are open. Review your previous evacuation plan and consider alternative options to maintain social and physical distancing to prevent the spread of COVID-19.
    • Don’t forget to include your pet in your emergency plan. Remember that some evacuation shelters do not accept pets.

We use advanced inspection and extraction equipment and practices to find and remove water in a quick and efficient manner. Our technicians will monitor and document the drying process from start to finish ensuring your experience with us goes seamlessly. Weather can be unpredictable so being prepared is paramount to ensuring your property or business can return to normal after a disaster. SERVPRO will have your back from beginning to end in any disaster!

In the event, your home or business suffers 256-259-4333

Hurricane Season

9/15/2020 (Permalink)

a screen shot of Hurricane Sally's path and predicted wind speeds a screen shot of Hurricane Sally's path and predicted wind speeds

Wow has this year had a crazy hurricane season or what?! We have parts of our production crew out right now working from the Hurricanes Laura and Marco. Right when we think things are slowing down we’re hearing news of another hurricane named Sally. As of now, they’re expecting up to 20 inches of rain with a possible 30 inches. What does that mean? Serious flash flooding and major river flooding could occur. According to weather.com flood watches have been issued by the National Weather Service in portions of the Florida Panhandle, southern and central Alabama, and southern Mississippi.

There’s a possible storm surge that can happen as well. There will be an increasing chance of isolated tornadoes from Sally on Tuesday, from southeast Mississippi to southern Alabama and portions of the Florida Panhandle. If you’re in that area we recommend you stay abreast on weather updates to evaluate if necessary. In the meantime FEMA recommends you prepare for a hurricane by having the following.

  • Water (one gallon per person per day for at least three days, for drinking and sanitation)
  • Food (at least a three-day supply of non-perishable food)
  • Battery-powered or hand-crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle (to signal for help)
  • Dust mask (in case storm damage results in mold or airborne particles in your home)
  • Plastic sheeting and duct tape
  • Moist towelettes, garbage bags, and plastic ties (for personal sanitation)
  • Wrench or pliers (consult your water or gas utility companies to learn how and when to turn off utilities with these tools)
  • Manual can opener (for food)
  • Local paper maps (in case you can’t access the internet)
  • Cell phone with chargers and a backup battery
  • Cash
  • Fire extinguisher
  • Change of clothing for each person
  • Sleeping bags or blankets for each person
  • Matches in a waterproof container
  • Paper plates, cups, paper towels, and plastic utensils
  • Paper, pen, and pencil

In the event, your home or business suffers storm damage don’t hesitate to give us a call! 256-259-4333

Hurricane Marco

8/24/2020 (Permalink)

A radar shot of Hurricane Marco on the gulf A radar shot of Hurricane Marco on the gulf

As many have heard, on August 23rd Hurricane Marco was declared a hurricane by the Air Force. According to the Orlando Sentinel, Marco is about 85 miles south-southeast of the mouth of the Mississippi River moving 10 mph with decreased maximum sustained winds of 50 mph.

The storm is projected to approach Louisiana sometime Monday afternoon, the NHC’s 8 a.m. We urge residents in that area to stay up to date on the news and to prepare as much as possible for flooding and other storm damage.

You might be wondering what does a storm that far away from our location have to do with us...Well, did you know that we’re a part of a national storm team? We are a part of a national SERVPRO storm team whose members respond to disasters nationwide. From hurricanes to wildfires, SERVPRO storm teams are always prepared to respond to major catastrophic events. SERVPRO's large-loss response is uniquely qualified to handle any disaster. We are prequalified, experienced, and strategically located across the United States to respond to any loss. When an event comes to devastate a community, SERVPRO's goal is to be instrumental in restoring the community the best we can. We are here to help, so give us a call at 256-259-4333!

Can extension cords cause fires?

8/17/2020 (Permalink)

a power strip on fire a power strip with multiple things plugged in on fire

Can extension cords cause fires?

Yes, according to the WMAR News, extension cord fires kill 50 people annually.  Below you will find a few tips on how to properly use extension cords.

  1. Never overload your powerstrips
  2. Never plug in high power appliances into extension cords like
    1. Space heaters
    2. Microwaves & Toasters

Those things should be plugged directly into the wall. 

  1. Do not connect multiple extension cords together.
  2. Don’t use indoor powerstrips outdoors
  3. Never place rugs over extension cords
  4. Discard older extension cords & don’t use damaged extension cords

In the event of a fire don’t fret we’re your fire experts! We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition. Keep in mind in addition to fire, smoke, and soot damage, your home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.  Give us a call if you or someone you know experiences a fire to their home or business 256-259-4333.

IS YOUR BUSINESS EMERGENCY READY?

8/14/2020 (Permalink)

underground pipe busted with water flowing from it underground pipe busted with water flowing from it

Many times businesses do well until something devastating happens that throws them off of their game. For example, a company had a pipe burst over the weekend. Monday morning they went to their offices and found over 3 inches of standing water. This issue had them closed for days. Not only were they closed but they also had damaged paperwork and other office materials that put them in hardship. Thus we’ve created an app to help out in events like these or worse.

We have an app called ERP, which means Emergency Readiness Program. This app is free and works on both android and iPhones. The best part about this is that it saves important information like water valve shut-offs and such in the event of an emergency. Having important info like that saved not only helps us move quickly but it also helps you realize where things are.

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. Give us a call at 256-259-4333 to get yours!

WE'RE HERE TO HELP!

8/13/2020 (Permalink)

A SERVPRO EMPLOYEE WERING A MASK AND GLOVES FLIPPING BURGERS A SERVPRO EMPLOYEE WERING A MASK AND GLOVES GRILLING BURGERS FOR FIRST RESPONDERS. ANOTHER EMPLOYEE IS IN THE BACKGROUND

We pride ourselves on being apart of our community. Recently we’ve done two first responder lunches for police, firemen, and EMT. When we provide lunch it isn’t just a sack lunch. We provide chips, drinks, even corn hole! Yes, we have a little fun sprinkled in for the ones that work hard to keep our community functioning. Especially during COVID we’ve had various meetings and emails about how can we support those on the front line during this time.

Not only do we provide lunch for First responders but we can be seen throughout our communities in every state giving back and supporting those who are due support. So why would you not choose a company that has qualified employees, cutting edge equipment, great customer service, and solutions to your fire, water, mold, and even sanitization problems?

On top of all of that, we're a trusted leader in the restoration industry, SERVPRO has over 1,700 Franchises in the U.S. and Canada that are ready to help. Our professionals have the advanced training and equipment needed to clean or restore your home. We also have the resources to respond faster to any size disaster and we’re here to help! 256-259-4333

Grill Safety Tips

8/6/2020 (Permalink)

backyard home with food on the grill and food on a plate to be put on the grill backyard home with food cooking on the grill with family in the background and food on a plate to be put on the grill.

Did you know that according to nfpa.org July is the peak month for grill fires (18%), including both structure, outdoor or unclassified fires, followed by June (15%), May (13%), and August (12%). Guess what month we’re in...August! On top of that many of us are home more than we have been in previous years due to the health pandemic we’re all trying our best to avoid. With that in mind, many are cooking at home more than usual. If you’re that cook that happens to be a grill master here are some tips that can help keep you safe.

  1. Make sure your gas/coal grill is away from your home. Don’t grill too close to your home or in your garage. The smoke needs an exit and in case of a fire, you should be 10ft or more from your home.
  2. Have a fire extinguisher, sand, and a spray bottle of water. The spray bottle of water is to handle small flare-ups. If it begins to get out of hand use your fire extinguisher or sand to put it out.
  3. Another way to prevent fires, in general, is to keep your grill clean. Not only does it keep out bugs and rodents but it also keeps grease build-up from causing a fire!

Well, what if you follow these tips and still end up having a home or business fire? We’re your fire, water, mold, and sanitization experts! In addition to fire, smoke, and soot damage, your home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

We specialize in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition. Give us a call in the event of a fire 256-259-4333

Did you know that we offer reconstruction services to homes and BUSINESSES?!

8/3/2020 (Permalink)

some downtown apartments, very colorful and modern some downtown apartments, very colorful and modern. They have huge windows and some have decks.

What does that mean to you?

  1. If your business has a huge, medium or small fire we not only will do the cleaning but we’re able to do structural repairs as well!

What if a pipe burst or toilet floods and causes issues at your business?

  1. Not only will we be able to clean and sanitize that area we can also repair that cabinet and or replace that flooring.

Maybe you find mold in your business basement, well we can clean that as well! Here recently with everything back open for business we’ve been doing regularly scheduled cleanings for businesses. One cleaning is not enough, check out our next commercial blog to learn more details on how we can service your business for sanitization.

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, or emergency water restoration services, we have the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Can roofing issues cause mold?

7/30/2020 (Permalink)

Two squirrels crawling in a roof On squirrel on top of a roof the other is crawling inside of the roof

A friend of ours noticed she had some low hanging trees which allowed for the squirrels in her year to hop from the trees to her roof. We all thought they were adorable and thought nothing of it. One day she noticed she could hear them inside her ceiling running around. That’s when it became a problem. She gave some animal experts a call to remove the squirrels and had a tree trimmer to trim her trees back some.  The problem is she was left with a hole in her roof. Here’s where the story gets worse: She ends up forgetting to get the hole fixed. Not completely forgot but it wasn’t a priority like it was to get the squirrels removed. About 2 months pass and she notices mold in one of her rooms. She figures it’s the change of seasons and decides it’s nothing a little bleach couldn’t get rid of. She was right, but only for the moment. With time that rooms mold issue worsened which lead up to her giving SERVPRO a call. Turns out that a small hole in her roof had begun to mold and was causing more issues in her roof. SERVPRO not only professionally cleaned her room, but their reconstruction team patched up her roof!

It only takes a small water leak, or even excess humidity, for mold to form in your home or business. Then, mold can spread quickly through the property in as little as 48 hours. Mold can produce allergens and irritants, and it has the potential to cause other health effects. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, don’t wait! Call Us Today 256-259-4333

STORM SAFTEY TIPS

7/28/2020 (Permalink)

lightning strikes above a city a night sky filled with lightning strikes above a well lit city

We’re thankful for meteorologists also known as the weather people, including our weather apps on our phones. These are the ways we stay informed about incoming storms and inclement weather. So what happens when you see that cloud with the lightning strike on your weather app? How do you prepare for a storm or severe weather? Since you’re not here to respond here are a few tips:

  1. Keep a storm safety kit. Yes, even if you have a storm shelter you’ll need this kit. The best part about it is you can make it yourself so include things like a flashlight & the batteries needed, non-perishable food, water supply, you may want to keep a copy of your insurance documents in there, a first aid kit and many other things.
  2. Keep candles & a lighter! In the event of a power, outage candles can be a real lifesaver!
  3. STAY INSIDE! We know it may look beautiful or maybe you’re just nosey to see what’s going on. Stay inside!
  4. Stay away from trees and damaged power lines! In the event, you don’t have a shelter or you happened to not follow #3 please stay away from trees and damaged power lines.

Our tips don’t prevent damage done to your business or home. The good news is when you or your insurance professional calls SERVPRO, our staff is prepared for whatever is required. We are a locally owned and operated company with the ability to respond to your call no matter the size! Our goal is to provide you with the quickest and most professional restoration experience. We know that emergency situations are never an enjoyable time, but we strive to make life get back to normal quickly and smoothly. If you have an emergency home or business restoration need, call SERVPRO! We are here to help!

Need Emergency Service? Call Us 24/7 –      256-259-4333

After a thunderstorm go inspect your roof!

7/28/2020 (Permalink)

roof with missing shingles a roof with missing shingles revealing wood.

Be aware!

Your insurance company sends out contractors when you report damage done to your home after a storm. They can tell if it’s damage from being an old roof or if a storm has caused damage to your home. Thus, we say be aware! After a thunderstorm, windstorm, or even hail go look at your roof!

Check for things like

  1. Broken gutters
  2. Shingles missing
  3. Holes in your roof
  4. Trees/debris on your roof

If you do find that damage has been done due to a storm give your insurance company a call right away!

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard, or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Know the difference between a single cell and a super cell storm?

7/15/2020 (Permalink)

storm clouds above a raging sea dark storm clouds above a raging sea

According to weather.gov a single cell storm lasts 30-60 minutes, has a brief updraft & downdraft, and has brief severe weather if any. A super cell lasts longer usually hours and is very dangerous! Of course severe weather is usually accompanied with a supercell.

Wikipedia says a single cell or pulse storm life cycle is as follows:

  • formation: the upward current of the cell intensifies and allows the condensation of water vapor from the rising air parcel. This forms a cumulus congestus, then a cumulonimbus when ice crystals form at its apex which spreads horizontally in contact with the tropopause.
  • maturity: downdrafts are emerging. This stage is accompanied by characteristic phenomena such as lightning and thundershowers (sometimes hail) and gust front.
  • dissipation: the cold pool descending from the cloud extends to the earth's surface and helps to block the feed by pushing the updraft downstream. The outflow can then serve as a trigger for other single cell thunderstorms.

Pulse storms usually aren’t tornado producers, but they often produce large hail and/or damaging winds.

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. We’re available 24 hours a day and 365 days a year, we are prepared for the unpredictable. The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Can storms affect fishing?

7/15/2020 (Permalink)

man fishing with beautiful mountains in the background a man is fishing somewhere cold with beautiful iced mountains in the background

We know that you don’t want to get caught out at sea during a storm, but what if it means a big catch? Let’s look at the seasons, Fall for instance is a tradition season. Meaning the winds and temperature varies as. Professional fishers know that when cold & warm front meets a storm usually brews. So how can that storm help you? Predator fish usually come out right before a big storm. Many have said their best catches usually take place right before or right after storms.

Outdoor life reminds us that During the fall, both water temperature and daylight hours are decreasing. These factors compel fish to feed heavily in order to fatten up for migrations or just to get through the winter. What does that mean for you? Possibly a good catch! Well, what if you’re out fishing and come home to a flooded basement? Or what if those strong winds blew over a tree onto your home while you were out?

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard, or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Give us a call today if you're dealing with storm damage 256-259-4333!

Are you thinking of building a storm shelter?

7/8/2020 (Permalink)

underground storm shelter with a woman going downstairs an underground shelter with two big red doors and a lowered staircase. A woman in a dark purple shirt and blue jeans is seen entering.

Did you know each year United States residents spend more than 3 billion person-hours under tornado watches? Many of us have experienced what looks to be a redirection of tornado alley. Did you know that FEMA has a booklet that gives out design criteria and more information for building your own storm shelter?

According to FEMA's booklet, there are two general types of residential shelters: in-residence shelters which are also called a “safe room,” is a small, specially designed (“hardened”) room, such as a bathroom or closet that is intended to provide a place of refuge for the people who live in the house. An external residential shelter is similar in function and design, but it is a separate structure installed outside the house, either above or below ground.   

Here’s the link to the booklet in the event you find yourself building a safe room or a storm shelter. https://www.fema.gov/media-library-data/20130726-1604-20490-1479/ra2_storm_shelters.pdf

Did you know that we’re apart of a national storm team and that we have members that respond to disasters nationwide? From hurricanes to wildfires, SERVPRO storm teams are always prepared to respond to major catastrophic events. We are prequalified, experienced, and strategically located across The United States to respond to any loss. When an event comes to devastate a community, our goal is to be instrumental in restoring the community the best we can. SERVPRO of Jackson and Dekalb Counties is here to help!

We also offer reconstruction! So whether you need help building that storm shelter or rebuilding your home or business. WE’RE HERE TO HELP!

Give us a call today 256-259-4333!

WE ARE WATER DAMAGE SPECIALISTS!

6/29/2020 (Permalink)

Servpro car outside of a commercial building Green SERVPRO car outside of a commercial building that has train tracks and a graffitied train.

WE ARE WATER DAMAGE SPECIALISTS!

Yea every now and then you may have a small leak or wastewater somewhere and you’d think nothing of it to clean it up. But do you know when you should call a professional? It isn’t always when it’s a ton of water. It can be a repeat leak that causes mold, then you should call us. It could be a toilet that overflows, then you should call us. It could be your hot water heater leaking causing water to get into your man cave, then you should call us. Not only do we clean up the water damage but we make it "Like it never even happened." That means we have a reconstruction team, so if mold gets out of hand we can replace flooring, cabinets, your roof and more! You next question may be why SERVPRO and not a competitor?

SERVPRO is trained, IICRC certified and here to help! The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Even during Covid-19 our team has access to learning programs. All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

We’re professionals, educated, highly-skilled, OPEN 24/7, and ready to make it "Like it never even happened." Give us a call if you find yourself in a nasty situation involving flooding, or mold issues.

Call 256-259-4333 today!

TOLIET OVERFLOWING ISSUES?

6/29/2020 (Permalink)

a clean bathroom with a grey rug and a white toilet a clean bathroom with a grey rug and a white toilet

TOLIET OVERFLOWING ISSUES?

Many of us have a fear of using a toilet at a friends and it overflows. Think about it it’s natural to use it but it’s one of the nastiest parts about being a human. So what if it overflows? Do you just clean it up? How do you clean up something that dirty? Can’t poop if not cleaned properly cause other issues? These are all real questions and the answer is call a professional!

Toilet water is considered “Black Water" and is very unsanitary. It contains harmful bacteria, possibly urine, feces, and other harmful bacterias. This water is usually found during a flood, sewage overflow, or toilet overflow. When it happens to get on your carpet or in the padding it will have to be disposed of and replaced.

SERVPRO has over 1,700 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

Give us a call today! 256-259-4333

Is your kitchen sink leaking?

6/29/2020 (Permalink)

bottom of a wet cabinet from a leaky pipe bottom of a wet cabinet from a leaky pipe

Is your kitchen sink leaking?

It feels like we’ve all seen it in a movie or either experienced a leaky kitchen sink. Here are a few tips if you find yourself in that situation.

  • Preventative tips
  1. Don’t put oil, fat, or grease down your drain
  2. Keep your drain clean and free from food and other objects. 

Leak tips:

  1. If you find yourself with a leaky sink don’t let the water continue to drain in your cabinet. Use a bucket to catch that water.
  2. If water leaks from the connection where the drain connects to the disposer, tighten the two screws on the drain adapter.
  3. Call a plumber - don’t take on this task alone there are plenty of professionals who can assist with this issue. After the problem is resolved give us a call.

We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end. Using specialized equipment and products, our technicians extract standing water and dry your property quickly and efficiently. We then finish the job with professional-grade cleaning, sanitizing, and deodorizing products for your comfort and safety.

Give us a call! 256-259-4333

Firework safety tips!

6/23/2020 (Permalink)

white fireworks in the sky white fireworks exploding in the sky

Firework safety tips

As we have seen & heard many begin their annual usage of fireworks it’s important to us here at SERVPRO to leave you a few tips on how to be safe while having fun.

  1. NEVER light fireworks indoors. No sparklers, or anything!
  2. Don’t try to relight or reuse malfunctioning fireworks. Also, If your fireworks aren’t releasing from the barrel you placed them in don’t look into the barrel.                                   
  3. Soak in water malfunctioning fireworks to assure they are not lit before discarding. You can also keep a bucket of water and or fire extinguisher in the event of a fire emergency.
  4. Never use illegal fireworks!
  5. NEVER USE FIREWORKS CLOSE TO BUILDINGS OR HOMES USE THEM IN OPEN AREAS.

Did you know that according to the National Safety Council fireworks start an average of 18,500 fires each year? That's a crazy number and we hope you don't start a fire but in the event you do, we're here to help!

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof-Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
(256)256-4333

Do you know the different types of fires?

6/23/2020 (Permalink)

Fire flames Large fire flames in the dark

Do you know the different types of fires?

Classes of fire

  • Class A - Fires involving solid materials such as wood, paper or textiles. These are said to be the easiest to put out. It is recommended to use water or a fire extinguisher to put out class A fires.
  • Class B - Involve ignitable liquids or gases like petroleum grease, alcohol, paint, propane, or gasoline. Class B fires should be extinguished using foam, powder, or carbon dioxide extinguishers.
  • Class C - fires involving electrical. To extinguish this type of fire it is recommended to use carbon dioxide or dry powder extinguishers.
  • Class D - Fires involving metals. Fire Equipment Manufacturer's Association advised extinguishing these types of fires with a dry powder extinguisher only
  • Class k - Fires involving cooking oils such as in deep-fat fryers. Extinguish a Class K fire with a wet chemical extinguisher, according to the New York City Fire Department.

Our number one goal is returning damaged areas and items to preloss condition, doing all we can to make it “Like it never even happened.” Every SERVPRO® Franchise Professional is dedicated to restoring both the property and the lives of the customers being helped.

Give us a call if you find yourself dealing with a house fire or a fire at your workplace. 256-259-4333

Is your business prepared for storms and inclement weather

6/16/2020 (Permalink)

head shot of a guy with blonde hair in a blue shirt head shot of a guy with blonde hair in a blue shirt in front of a SERVPRO sign

Storms and inclement weather can be devastating to you and your business, thus we’re here to help. We have added a new team member named Joshua Roberts. He's been in the insurance construction world for the past 10 years with a proven track record of satisfied customers and great work! With him, on our team, we were able to add roofing jobs. Yes, re can replace an entire roof or we can repair a damaged roof.

We understand that storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. There’s never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need. 256-259-4333

HERE ARE SOME FIRE PREPARATION TIPS FOR YOUR BUSINESS.

6/16/2020 (Permalink)

BRAND NEW SPRINKLER ON A WHITE CEILING BRAND NEW SPRINKLER ON A WHITE CEILING
  1. HAVE SMOKE ALARMS AND REGULARLY CHANGE THEIR BATTERIES
  2. HAVE A FIRE ESCAPE PLAN. IT’S ESSENTIAL THAT YOU EXPLAIN TO YOUR EMPLOYEES IN THE EVENT OF YOUR FIRE HOW TO ESCAPE IN A ORGANIZED MANNER THAT WAY PEOPLE CAN KEEP UP WITH THE COUNT MAKING SURE NO ONE IS LEFT BEHIND AND MAKING KNOWN THE EXITS.
  3. INSTALL SPRINKLER SYSTEMS: SPRINKLERS ARE USUALLY COST EFFECTIVE AND THEY ARE ONE OF THE BEST WAYS TO STOP THE SPREAD OF A FIRE.
  4. IT’S ALWAYS GREAT TO HAVE FIRE EXTINGUISHERS PLACED THROUGHOUT YOUR BUILDING FOR TRAINED STAFF TO USE IN THE EVENT OF A SMALL FIRE.
  5. HAVE INSURANCE! I KNOW THAT’S LIKE A NO BRAINER BUT SOMETIMES IT CAN LAPSE AND GO WITHOUT THOUGHT UNTIL AN EMERGENCY ARISES.

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists

Commercial Fire Damage? Call Us Today – (256)-259-4333

Is there mold in your workplace?

6/11/2020 (Permalink)

mold on a mouse pad at a office mold on a mouse pad at a office

Many people are worried about going back to work and being exposed to viral illnesses like cover-19, but others have more concerns.

Mold can cause health related issues to your employees and clients if not treated. Well you might ask "how do you know if you have a mold issue or not?" Great question! 

Here are a few indicators:

1. visible mold

2. Mold/mildew smell

3. People with asthma having allergic reactions like wheezing, itchy eyes, frequent headaches, fever and or shortness of breath.

Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for a “typical” mold remediation infestation:

  1. Emergency Contact Us At: 256-259-4333
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Don't sweep mold issues under the rug. Give us a call today to find a solution to your mold problem.

A pandemic doesn’t stop fire and water damage.

6/4/2020 (Permalink)

map with words cover-19 map demonstrating cover 19's spread all over the world

A pandemic doesn’t stop those accidental fires and storm or water damage from affecting your business. We’re open 24/7 for fire, water, and mold emergencies. So don’t wait! Give us a call immediately if your business encounters some type of fire or water damage. 

Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. 

  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician

Here at SERVPRO of Jackson and DeKalb Counties, we have the training and expertise to help make it “Like it never even happened.” We service:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

 Give us a call at 256-259-4333 today

A higher standard of clean

5/28/2020 (Permalink)

SERVPRO employees in hazmat suits cleaning Several SERVPRO employees in hazmat suits preparing to sanitize a commercial building.

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. With over 50 years of expertise, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

You can depend on us to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to keep your business clean and sanitized. Give us a call at 256-259-4333 to schedule your reoccurring cleaning TODAY!

Tornado Watch vs. Tornado Warning

4/29/2020 (Permalink)

storm damage done to a local neighborhood This neighborhood recently suffered damage from a tornado. There's roof damage, car damage, trees down, and a man walking with a trash bag in his hand

According to the National Severe Storms Laboratory a  Tornado WATCH is issued by the NOAA Storm Prediction Center meteorologists watch the weather 24/7 across the entire U.S. for weather conditions that are favorable for tornadoes and severe weather.

A Tornado WARNING is issued by your local NOAA National Weather Service Forecast Office meteorologists who watch the weather 24/7 over a specific area, this means a tornado has been reported by spotters or indicated by radar and there is a serious threat to life and property to those in the path of the tornado.

All in all, A tornado warning means ACT NOW!

What happens if your home suffers tornado or storm damage? 

We’re apart of a national storm team? We are a part of a national SERVPRO storm team whose members respond to disasters nationwide. From hurricanes to wildfires, SERVPRO storm teams are always prepared to respond to major catastrophic events. SERVPRO's large-loss response is uniquely qualified to handle any disaster. We are prequalified, experienced, and strategically located across the United States to respond to any loss. We are a certified IICRC staff https://www.IICRC.org/ and we have the experience, expertise, and training to restore your home or business quickly and properly.

Have Questions? Call Us Today – 256-259-4333 we're open 24/7 & 365 days a year!

Do you clean mold with bleach?

4/29/2020 (Permalink)

hands cleaning mold Two hands with yellow gloves on using a sponge and a spray bottle cleaning mold from a wall.

According to centers for disease control & prevention if you clean with bleach

  • Never mix bleach with ammonia or other household cleaners. Mixing bleach with ammonia or other cleaning products will produce a poisonous gas.
  • Always follow the manufacturer’s instructions when you use bleach or any other cleaning product.
  • Open windows and doors to provide fresh air.
  • Wear rubber boots, rubber gloves, and goggles during cleanup of affected areas.

SERVPRO of Jackson & Dekalb Counties is trained to help you if you find yourself dealing with mold. We are prequalified, experienced, and strategically located across the United States to respond to any loss. We are a certified IICRC staff https://www.IICRC.org/ and we have the experience, expertise, and training to restore your home or business quickly and properly.

If You See Signs of Mold,

Call Us Today – 256-259-4333

Did you know when lightning strikes it can cause a fire?

4/24/2020 (Permalink)

multiple lightning strikes across a city clouds with multiple lightning strikes coming from them are seen across a city in a night sky

Did you know when lightning strikes it can cause a fire?

If lightning were to strike your home expect to hear an explosive sound so loud and powerful that everything inside your house shakes. Many newly constructed homes are designed to withstand or absorb lightning strike so exterior damage is usually minor at the point of impact. The real concern is the aftermath!

It’s estimated that a lightning bolt's temperature can reach 50,000 degrees. With that being said, if your home is hit, you would experience fire damage. Often people won't notice a fire caused by lightning right away because it can hide in attic spaces or inside walls. Call the fire department immediately if your home is struck by lightning! Also, schedule a follow-up electrical diagnosis of your home's wiring with a qualified electrical company.

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Jackson and DeKalb Counties have the specialized fire restoration training needed to restore your home to pre-fire conditions.

Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. In other words we’re highly trained and open 24/7 give us a call today 256-259-4333

We are the clean experts!

3/27/2020 (Permalink)

Virus with red and orange sprouts on a grey background Virus with red and orange sprouts on a grey background

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of JACKSON & DEKALB COUNTIES, 256-259-4333

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

CANDLE SAFETY TIPS

3/19/2020 (Permalink)

candle on a wooden table a lit candle on a wooden table

Candle Safety Tips

With the COVID-19 virus running rapid many have either decided or been forced to spend the majority of their time at home. Since many people are seeking peace of mind and a bit of relaxation during this time we wanted to remind the candle lover of handle safety.

According to the national candle association:

  • Follow the manufacturer’s recommendations on burn time and proper use. In general, it is recommended that candles do not burn for longer than four hours and cool for at least two hours before relighting.
  • When lighting a candle, use long matches or a long-reach lighter. Keep your hair and loose clothing away from the flame.
  • Never leave a candle unattended.
  • Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.
  • Keep candles out of the reach of children and pets.

In the event that you do have a fire give us a call & check out the tips below.

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with a light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

P: 706-866-5646

Did you know some floods can cause fires?

2/21/2020 (Permalink)

Burnt cord and outlet Burnt cord and outlet with plants in the background

Did you know some floods can cause fires?

Basements can flood for various reasons but with all of this continuous rain, it’s not uncommon for basements to collect water. Not only is that an electrical hazard it can also cause a FIRE! Water can end up into light fixtures and other electrical outlets which can cause a simple short in power or sparks of FIRE! TURN OFF YOUR POWER VIA YOUR BREAKER TO THAT ROOM AND GIVE SERVPRO A CALL IMMEDIATELY!

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof-Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

SERVPRO of Jackson and DeKalb Counties specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire conditions. If you do have a home fire our highly trained restoration technicians are prepared to respond immediately to flood or fire damage at your home or business. Why should you trust us? We are a certified IICRC staff https://www.IICRC.org/ and we have the experience, expertise, and training to restore your home or business quickly and properly.

Have Questions? Call Us Today – 256-259-4333 we're open 24/7 365 days a year!

Do you know how to service your smoke alarms?

2/21/2020 (Permalink)

Smoke alarm on a orange background Smoke alarm on an orange background

Do you know how to service your smoke alarms?

  1. Replace the batteries when you hear the beep or once a year.
  2. Dust your alarms the can get cobwebs around them and you don’t want anything blocking them. So vacuum those spiderwebs and keep them clean.
  3. Test them monthly!
  4. Replace after 10 years
  5. Invest in the interconnected alarms (one sounds they all sound)
  6. Make sure you have one in EVERY BEDROOM and on every level in your home.

All of the above are great tips but if you lack an exit plan those tips can be of no use. Make sure you and your family sit down and communicate a fire safety plan of escape. That way there’s less chaos and panic if the situation does occur.

After you use that plan give SERVPRO of Jackson and DeKalb Counties a call. We specialize in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition. If you do have a home fire our highly trained restoration technicians are prepared to respond immediately to flood or fire damage at your home or business. Why should you trust us? We are a certified IICRC staff https://www.IICRC.org/ and we have the experience, expertise, and training to restore your home or business quickly and properly.

Have Questions? Call Us Today – 256-259-4333 we're open 24/7 365 days a year!

Tornado season is around the corner are you prepared?

2/21/2020 (Permalink)

Tornado and clouds in a field Tornado in a field with clouds in a field with tres and power lines.

Tornado season is around the corner are you prepared?

Here are a few tips

  1. Keep homeowners insurance
  2. Have an emergency bag packed w/ water
  3. Keep homeowners Insurance

If you live in an area where tornadoes frequent

  1. Have an emergency bag packed with water, non-perishable food, a flashlight, any needed medications, and other necessities.
  2. Have a cellar
  3. Stay aware of weather conditions

If one lands: Seek shelter or a sturdy building if you’re not home.

Most importantly know the difference between warning and watch.

A tornado watch means a tornado is possible

A tornado warning means a tornado is occurring or will occur soon so GET TO SAFETY.

If one does land and causes damage to your home give us a call!

No Job Is Too Large

Did you know that we’re apart of a national storm team? We are a part of a national SERVPRO storm team whose members respond to disasters nationwide. From hurricanes to wildfires, SERVPRO storm teams are always prepared to respond to major catastrophic events. SERVPRO's large-loss response is uniquely qualified to handle any disaster. We are prequalified, experienced, and strategically located across the United States to respond to any loss. We are a certified IICRC staff https://www.IICRC.org/ and we have the experience, expertise, and training to restore your home or business quickly and properly.

Have Questions? Call Us Today – 256-259-4333 we're open 24/7 365 days a year!

Water Contamination Catagories

2/21/2020 (Permalink)

dirty brown water dirty brown water

Clean Water is Category 1 water which means it won’t cause people any harm. This means it was clean water like from an ice maker or a dishwasher or something of that sort. That also applies if it spilled on a clean or reasonably surface. NOTE: After 48 hours, a Category 1 can become a Category 2.

"Grey Water" is considered Category 2. This means it could cause humans or pets health challenges because it contains chemicals, mold and or bacteria. Again this could be the water from category one that sat for a while. In this case, our staff would wear personal protection equipment to clean the contaminated area. If you were to allow this water to sit a day or two the bacteria could spreading causing the water to change to category 3.

Category 3. "Black Water" is very unsanitary. It contains harmful bacteria, possibly urine, feces, and other harmful bacterias. This water is usually found during a flood, sewage overflow, or toilet overflow. If It happens to get on your carpet or in the padding it will have to be disposed of and replaced.

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning content using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

We are a certified IICRC staff https://www.IICRC.org/ and we have the experience, expertise, and training to restore your home or business quickly and properly.

Have Questions? Call Us Today – 256-259-4333 we're open 24/7 365 days a year!

Do you know the water damage timeline?

2/21/2020 (Permalink)

wall with water damage wall with water damage and holes and brown mold on it

If you’re experiencing water damage you need to know this timeline!

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. We are a certified IICRC staff https://www.IICRC.org/ and we have the experience, expertise, and training to restore your home or business quickly and properly.

Have Questions? Call Us Today – 256-259-4333 we're open 24/7 365 days a year!

Are you ready for a wet Spring?

2/20/2020 (Permalink)

gutters full of leaves and ice Gutters full of ice and leaves hanging from a roof by the nail.

One of our number 1 tips is to service your gutters!

Why is cleaning your gutters important?

Clogged gutters can flood your foundation, which can spoil your foundation. If your gutters are blocked or clogged with leaves and things it can also cause interior damage to your ceiling, walls, and floors as well.

Reason 2

Did you know clogged gutters can trap ice, which can add too much weight to your roof? If it gets too heavy it could cause your roof or gutters to collapse unexpectedly.

Wondering if you can use your pressure washer or not to clean your gutters?

A pressure washer won't hurt the gutters if your gutters are secured with screws or new spikes. Try to avoid hitting the gutters too high at an angle or you'll blow the shingles off.

If you do find water inside your home don't worry. Our highly trained restoration technicians are prepared to respond immediately to flood or water damage at your Jackson & Dekalb County property. We are certified IICRC https://www.IICRC.org/ and we have the experience, expertise, and training to restore your home or business quickly and properly.

More About The Process:

We use advanced inspection and extraction equipment and practices to find and remove water in a quick and efficient manner. Our technicians will monitor and document the drying process from start to finish ensuring your experience with us goes seamlessly. SERVPRO will have your back from beginning to end in any disaster!

Call Us Today – (256-259-4333) we're open 24/7 365 days a year!

Does your business have an ERP?

1/6/2020 (Permalink)

Does your business have an emergency plan?

Wouldn’t it have been a terrible holiday break if you got a call that your bathroom sick pipe had busted and there’s water actively flowing into your business? Would you have been able to tell them over the phone where the shut-off valve is? If the answer to that is no read further.

Three reasons an Emergency Readiness Program is an asset to your company!

  1. It speeds up the mitigation and recovery process
  2. It’s stores information needed in the event of an emergency
  3. Makes getting help quicker and easier

How to get one?

GIVE US A CALL! You can download the app but you will need an agent to get it filled out and active. So give us a call today for your FREE ERP!

Download the App today on your smartphone (SERVPRO.com/ready)

(256) 259-4333

How to handle storm damage to your home?

12/11/2019 (Permalink)

flood water in a living room water in a living room floor with shoes floating

A flood can occur due to heavy constant rain, snow melting, overflow of dams or more!

Your main concern is probably what to do if/when it happens.

  1.   1. Don’t Drown - easier said than done. Some street floods are deeper than anticipated so if your street is flooded and you’re not sure how deep it is turn around!
  2. Move to higher ground
  3. After a flood don’t assume only water has been in your home. Sometimes snakes, and other animals come in with the water. Not only animals but germs and other contaminations can occur so give us a call immediately if your home or business floods.
  4. Electrocution can occur! If you can, turn off your electricity from the breaker box in the event of a flood.

Our highly trained restoration technicians are prepared to respond immediately to flood or water damage at your property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment and practices to find and remove water in a quick and efficient manner. Our technicians will monitor and document the drying process from start to finish ensuring your experience with us goes seamlessly. SERVPRO will have your back from beginning to end in any disaster! Give us a call!

Ice Storm Tips

12/10/2019 (Permalink)

frozen car car with frozen rain hanging from it.

ICE STORM TIPS

Did you know that Ice storms were caused by freezing rain and that ice storms usually happen between December & January?

Well we’re here to tips to keep you prepared!

  1. Ice can increase the weight of branches by 30 times so if you have any branches hanging low or near your home be sure to have them trimmed.
  2. Reserve heat: Many power lines go down during ice storms so to keep heat in a room put towels under your door and stay in that room as much as possible.
  3. Cover your windows: heat can also escape from your windows so put up blankets to keep the heat in.
  4. Keep an emergency kit: have batteries, charged batteries for your phone, and a old radio to be able to keep up with the news in the case of a power outage.

We know that emergency situations are never an enjoyable time, but we strive to make life get back to normal quickly and smoothly. If you have a fire or water emergency to your home or business call SERVPRO! We are here to help!

what to do during a rainstorm?

12/10/2019 (Permalink)

rain on a window raindrops on an window

Rainstorm tips

Whether you get them frequently or rarely a rainstorm can be deadly. In the event of a rainstorm, there are several tips below provided in an effort to keep you safe.

  1. If you’re driving during a rainstorm put on your headlights, hazard lights, and drive slowly to prevent hydroplaning.
  2. Get out of boats and stay away from large bodies of water in the case of lightning striking.
  3. Take shelter!

We know that emergency situations are never an enjoyable time, but we strive to make life get back to normal quickly and smoothly. If you have a fire or flooding emergency takes place at your home or business call SERVPRO! We are here to help!

The backing of a National Brand

12/5/2019 (Permalink)

Three Servpro Vans outside near a tree Three SERVPRO vans outside on a fall day next to a tree with orange leaves.

The backing of a National Brand

When you call SERVPRO you have the best of both worlds.

Not only are we local but we also have the backing of a NATIONAL brand.

How does that benefit you?

  1. Let’s say you have a commercial building with 13 flooded floors we’re not limited to our local crew. We can phone in for help on larger jobs residential or commercial!
  2. Our Tools & Equipment are industry standard or better and we have access to more than enough to get the job done RIGHT!
  3. You may know that you can call us 24/7 but did you know our national claims center support is open 24/7 as well? That means you can reach our local and national offices 24/7!

We know that emergency situations are never an enjoyable time, but we strive to make life get back to normal quickly and smoothly. If you have an emergency home or business restoration need, call SERVPRO! We are here to help!

We're Local!

12/5/2019 (Permalink)

A dog in the front yard A dog in the yard with our SERVPRO van in the background

When you call SERVPRO you have the best of both worlds.

Not only are we a large company but also we’re also local.

How does that benefit you?

  1. Every day our sales team and production team are out building relationships within our community. That means we’re doing lunch and learns. Lunch and Learns are when we bring lunch to our insurance agents and inform them of our services and the benefits of using our company.
  2. We’re dining with new businesses and we’re supporting business openings. When you’re new to our community we try to make sure we get to your ribbon cutting and we keep in mind your services for our future endeavors.
  3. We sponsor local events and make donations as well to support and strengthen our community.

Being local is like being family so when that water or fire emergency strikes give us a call.  We service homes or businesses! We are here to help!

We're ONLINE!

12/5/2019 (Permalink)

A phone screen with social media icons An iPhone screen with social media icons visible

When you call SERVPRO you have the best of both worlds.

Not only do we have countless physical locations to serve our communities but we also are online!

How does that benefit you?

  1. We social media pages so that if you don’t have time to call, shoot us a message or question about any water, fire, or mold issues you’re experiencing.
  2. We share knowledge and Tips on fire and water safety regularly to help our communities!
  3. We post our crew members and staff. That way if you’re ever wondering who is who you can go to our site or check our social media pages to get more familiar with our team.
  4. We like to have fun, you’ll see funny videos, and other personality videos to help brighten your day.

Seeing you every day on social media is almost like being family so when that water or fire emergency strikes give us a call.  We service homes or businesses! We are here to help!

Why should you call SERVPRO when you find mold in your home?

11/26/2019 (Permalink)

mold on wall Black mold on the wall in the corner.

There are many types of mold and some could be very harmful. 

If You See Signs of Mold
Call Us Today – (256)259-4333

Understanding Mold

Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
  • We have professionals trained to handle your mold situations. Give us a call today!

Why should you trust SERVPRO with your belongings?

11/26/2019 (Permalink)

Two Servpro employees Two SERVPRO employees in PPA gear preparing to clean a mold contaminated area.

Why should you trust SERVPRO with your belongings during a fire or flood?

We understand that during a flood or fire you are distraught and may not know what all has been damaged and/or what can be cleaned/restored. That’s why you give us a call. We will not only handle the cleaning of the area that was damaged but we also will take care of your belongings that also were affected.

Why SERVPRO?

  1. We also have a team of trained professionals who performs our pack-outs.
  2. Take photos of your belongings (includes the current state they were in when taken to our warehouse) during the pack out.
  3. We use a program that gives us a barcode for each box that better helps us keep track of your things.
  4. We have several wrapping materials which help keep your fragile belongings safe.
  5. We’re local! Being local is a benefit because your things are kept close to you while they’re restored.

If you have any other questions check out our pack out video. There you will get a glimpse into how your things are packaged and put into our tracking system.

While there are more benefits not mentioned or in the video, we want to remind you to give us a call so that we can answer your questions and further explain why SERVPRO is the best choice.

SERVPRO of Jackson and Dekalb 256-259-4333

What is Water Damage?

9/30/2019 (Permalink)

Water damage describes various possible losses caused by water intruding where it will allow a destructive processes such as rotting of wood, growth, rusting of steel, de-laminating of materials such as plywood, and many others.

The damage may be imperceptibly slow and minor such as water spots that could eventually destroy a surface, or it may be instantaneous and catastrophic such as flooding. However fast it occurs, water damage is a major contributor to loss of property.

An insurance policy may or may not cover the costs associated with water damage and the process of water damage restoration. While a common cause of residential water damage is often the failure of a sump pump, many homeowner's insurance policies do not cover the associated costs without an addendum which adds to the monthly premium of the policy. Often the verbiage of this addendum is similar to "Sewer and Drain Coverage".

SERVPRO of Jackson and Dekalb is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 256-259-4333

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of [[Franchise Name]] has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Jackson and Dekalb

SERVPRO of Jackson and Dekalb specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Flooded Basement? SERVPRO Can help!

9/27/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Scottsboro or Ft. Payne basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 256.259.4333

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Jackson and Dekalb Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 256.259.4333

Prepare Your Business

8/19/2019 (Permalink)

You have poured your heart and soul into your business. You arrive at work each day and help foster its growth and development, taking careful precautions to protect your company when making business decisions. With so many moving parts to make your business work, it may seem unimportant to worry about the “what ifs” associated with physical disaster. However, do not allow the physical safety of your business to fall between the cracks!

Unfortunately, it happens: Fires spark, pipes burst, storms flood, mold grows…the works. It is crucial to know who you can trust the moment your business is affected by one of these, so that when disaster strikes, you’re ready. SERVPRO of Jackson and DeKalb Counties is faster to any-sized disaster, arriving on scene to assist your business as soon as possible. We also offer free Emergency Ready Profiles to ensure your business is completely prepared in case unforeseen damages occur.

Check out our commercial services and Emergency Ready Profile pages to start preparing your business for whatever happens.

Home Fire Equipment

8/19/2019 (Permalink)

Home fires occur for a variety of reasons, but there are several pieces of at-home equipment to help keep you, your family, and your home safe. These include:

  • Smoke detectors. These devices will sound an alarm if significant smoke is detected in your home, alerting you and possibly your neighbors to the fire. Smoke detectors are often available at your local fire department.
  • Fire extinguishers. There are typically five classes of fire extinguishers:
    1. Class A: Ordinary combustibles, such as paper, fabric, wood, cardboard and plastic
    2. Class B: Flammable liquids, such as gasoline, oil, grease and diesel
    3. Class C: Fires sparked from electrical sources
    4. Class D: Flammable metals
    5. Class K: Flammable cooking items, such as oil, fat and grease

Many homeowners keep fire extinguishers of multiple classes in their homes in case of emergency, which assists in putting out many types of fires.

  • Fire escape ladders. If your home is multiple stories, or if you reside in an apartment or condominium complex, be sure there is a fire escape ladder with easy access from the top floor(s). These inventions have helped save lives!

If you experience a home fire and it continues to grow in size, do not proceed in your attempt to extinguish the fire. Exit your home as quickly and calmly as possible, call 911 and have our phone number ready. We’re here to make fire damage “Like it never even happened.”

Why Tracy is Passionate About SERVPRO

8/16/2019 (Permalink)

Tracy Furgerson, Sales and Marketing Representative

Meet Tracy, our sales and marketing representative here at SERVPRO of Jackson and DeKalb Counties! Tracy has been with us since February of 2019 and focuses his work on building relationships with businesses and individuals in our community. In his position, Tracy is passionate about promoting SERVPRO throughout Jackson and DeKalb Counties, but why?

“SERVPRO is a name you can trust,” Tracy explained. “Not only do you have a local representation, but your home or business is ultimately served and protected by a national company that holds itself to strict, high standards.”

With a background of customer service, Tracy truly enjoys meeting so many individuals throughout the community each day. “I believe I have a servant's heart. I build relationships that allow me to serve my clients, not just as a one-time stop to sell a product and move on to the next potential customer,” he said. “Many of the people I encounter in my position have moved from just customers to friends. SERVPRO gives me a chance to serve my community, family, friends and neighbors.”

If you are in need of our services, Tracy is always here to take your call. You can reach him by calling 256-996-2699 or emailing tracy@SERVPROcdw.com.

Emergency Fire Damage Tips

8/9/2019 (Permalink)

After experiencing a damaging fire, you will need to go through home or business to assess the damage and inventory salvageable items. To keep you safe and minimize further damages, follow these emergency fire damage tips:

  • Keep your hands clean.
  • Limit movement in the home to prevent further damage.
  • Place dry, colorfast towels or old linens on carpeted traffic areas to prevent further soiling.
  • If the electricity is off, empty your freezer and refrigerator and keep their doors open.
  • Wipe soot from chrome on faucets and appliances, then protect it with a light coating of lubricant.

Do not attempt to wash any walls, painted surfaces, carpet or upholstered furniture without first contacting a team member from SERVPRO of Jackson and DeKalb Counties at 256-845-4402. Our team specializes in making fire damage “Like it never even happened.” Additionally, do not attempt to clean any electrical appliances that may have been close to fire or water without consulting a repair service.

Fire Prevention Tips for Your Business

8/5/2019 (Permalink)

Unfortunately, fires are quite common among businesses, leaving business owners and stakeholders at major losses. However, you can help prevent a fire from occurring by taking certain steps. Emergency preparedness is key! The following are tips on how to lower the possibility of a fire at your business: 

  • Develop an accessible fire escape plan. To ensure that all your employees know it, conduct at least one fire drill per year for practice.
  • Install a sprinkler system throughout the building.
  • Make sure each outlet in your building only has one extension cord each.
  • Regularly replace electrical wiring.
  • Leave enough space for appliances between them and the wall to avoid overheating.
  • Assign one employee to be your safety officer. This person will be the leader of emergency operation plans and allow for organization.

Be prepared and prevent fires!

Mold Weather

8/1/2019 (Permalink)

Mold is Approaching

We are creeping up on the most humid weather of the year, and that means it is about to be a thriving environment for mold down here in the south. Mold can be found both indoors and outdoors in places with high levels of moisture, such as leaks around pipes, windows, or roofs. If flooding has occurred and saturated your home, mold will also grow in drywall, dust, upholstery, and carpet, just to name a few. This is why it is of utmost importance to reach out to SERVPRO of Jackson and Dekalb Counties immediately if any water damage has occurred - our specially trained professionals will ensure your home and belongings are properly cleaned and dried to inhibit mold growth.

Acting on Mold Growth 

Mold can be many different colors, smell musty, and will often look like spots. Regardless of what type of mold it is, it needs to be removed. If you see visible mold, do not disturb it by attempting to clean the area yourself, touching the mold, or blowing air across affected areas. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home. If you suspect mold, keep loved ones out of the area, turn off fans and the HVAC system, and contact your friends at SERVPRO of Jackson and Dekalb Counties today!

Have a question?

Call us today (256) 259-4333

Thundertsorms in Alabama

8/1/2019 (Permalink)

clouds in a sky clouds in a blue sky

The most common natural disasters in Alabama result from – you guessed it – thunderstorms. When large storms pass through the counties of Jackson, DeKalb and surrounding areas, residents and business owners alike are most commonly at risk of water, flood and mold damage. However, intense lightning is also capable of causing fire damage, and strong winds can cause property damage. Each of these negative outcomes has the possibility of being linked to one another, making it especially important for individuals to be prepared for anything.

Since thunderstorms are incredibly common natural events, be sure to pay close attention to the weather forecast and prepare for any damages that may occur as a result of a thunderstorm.

Before the storm:

  • Keep trees and bushes pruned to avoid flying branches in case of severe winds.
  • Secure all free-standing outdoor objects (chairs, grills, etc.) by moving them to a shed, garage or other indoor space.
  • Unplug electrical equipment to avoid potential power surges.

During the storm:

  • Seek shelter and remain indoors.
  • Patch or place a bucket beneath any leaks that occur from the ceiling.
  • Keep windows and doors shut and locked.

After the storm:

  • Assess any damages.
  • Call SERVPRO of Jackson and DeKalb Counties (256-854-4402) if you experience water, flood, fire and/or mold damages. We’re here to help make the thunderstorm "Like it never even happened."

Water Damage Do's and Don'ts

7/26/2019 (Permalink)

When a water damage situation occurs, you may be thinking “What next?” If the water is clean, you are encouraged to follow these guidelines to ensure you are doing all the right things and staying away from the wrong:

Do

  • Shut off the water source if possible
  • Remove excess water by mopping and blotting
  • Remove and prop up wet upholstery cushions for even drying
  • Place aluminum foil or wood blocks under furniture legs
  • Hang furs and leather goods separately at room temperature
  • Remove oriental or other colored rugs from wet carpeting

Don’t

  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if the ceiling is wet.
  • Do not enter areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.

Be sure to call SERVPRO of Jackson and DeKalb Counties at 256-845-4402 if you experience water damage. We’re ready for whatever happens to make it “Like it never even happened.”

How Meteorologists Predict Storms

7/19/2019 (Permalink)

When you turn on the news and the meteorologist informs you of an incoming storm, he or she is warning you to take precautions to avoid potential damages. But how do weather forecasters predict incoming storms?

By using computer models, air observations and satellite imagery, meteorologists can detect abnormal patterns or instable conditions in the air. Using physics and other complex dynamics, computer models predict the formation of a thunderstorm before it occurs. On the contrary, satellites and radar technology track the storm once it is formed.

Predicting future storms is important because it allows the public to be informed and therefore better prepare for possible damages. Additionally, meteorology assists airplanes and their passengers in staying safe while in flight.

Be sure to thank your local meteorologist for keeping us informed!

Water Damage Specialists

7/16/2019 (Permalink)

When you experience water damage in your home, you look to turn to someone trustworthy. We are proud to inform you that the professionals at SERVPRO of Jackson and DeKalb Counties are your leading water damage experts!

Our professionals study water damage to ensure that when we arrive at your door to serve you, you are in the best hands. Several of our employees are certified water restoration specialists through the Institute of Inspection Cleaning and Restoration Certification, and all of our professionals participate in continuous learning courses and programs.

To remove water, we use a variety of equipment including detection, extraction, air moving, dehumidification and deodorization equipment. Learning how to use this equipment takes time, study and practice. We are committed to keeping our education on this equipment and the process updated. Trust SERVPRO of Jackson and DeKalb Counties with your water damage needs!

Protect Your Business From Flooding

7/12/2019 (Permalink)

When disaster affects a business, the owner of that business may end up assessing some devastating losses. Floods especially have been known to give business owners major headaches. Fortunately, there are ways to prepare you business for possible flooding by taking these steps: 

  • Invest in flood insurance. Flood damage is not always covered by basic commercial property insurance. Flood insurance can save a business from having to pay substantial amounts of money to repair damages, especially if the business is in a flood susceptible area.
  • Have a continuity plan. Prepare for the possibility that you may not have access to your building for a substantial amount of time. Be sure to have a back-up plan on how to continue business and a back-up for critical equipment and materials. 
  • Use flood barriers. When a food is predicted, prepare with flood barriers. Do everything you can to minimize the amount of water that could possibly enter your facility. 

Test Your Smoke Alarms

7/10/2019 (Permalink)

When is the last time you tested your smoke alarms?

According to the U.S. Fire Administration, smoke alarms powered by a nine-volt battery and smoke alarms wired into an electrical system should be tested monthly, keeping in mind that batteries should be replaced yearly and the entire smoke alarm should be replaced every 10 years. Smoke alarms containing a lithium battery should also be tested monthly, but since lithium batteries should not be replaced, the entire alarm should be replaced according to the manufacturer’s instructions.

There are two basic types of smoke alarms: photoelectric and ionization. They each detect different types of fires, so it is recommended to have either both in each room or a single smoke alarm in each room that detects both photoelectric and ionization smoke, also known as a dual sensor smoke alarm.

Set reminders to remember to keep you smoke alarms updated!

Backyard Recreational Fires

7/8/2019 (Permalink)

Planning to have a recreational backyard fire? Many people enjoy the outdoors by lighting a fire to use for warmth, cooking and camping. However, fire is obviously dangerous if it gets out of hand. Here are some tips on how to have a successful – and safe – backyard fire.

  • Check your local laws. Recreational fire restrictions vary between towns, so be sure you are respecting the law before you light your fire.
  • Keep fire pits at least 10 feet, but preferably 25 feet, away from houses, buildings and other structures. The farther away, the better!
  • Pay attention to the direction of the wind. If the smoke is blowing toward nearby bushes or your neighbor’s property, consider relocating the fire or postponing it until the wind lessens.
  • If you are burning wood, make sure it is dry. Using green wood and other materials creates not only more smoke but also air pollutants that can be toxic for the environment.
  • Consider using propane or natural gas fires rather than burning wood. Wood burning is considered pollution, and propane and natural gas burn cleaner and reduce harmful air pollutants.

Enjoy your backyard recreational fire…safely!

Be Prepared

7/5/2019 (Permalink)

Prepare

When it comes to damage, disasters do not discriminate. Entire communities are affected. Disaster can occur at any time, so it is important to be prepared for any type of disaster by joining your community in emergency readiness for disasters of any type. Prepare yourself!

Create and practice your plan.

Communication is crucial in emergency preparedness. Develop an evacuation and shelter-in-place plan as well as a means of communicating with your family before, during and after an emergency. Put together an emergency supply kit and ensure your family is informed and practiced in your emergency plan. Sign up for alerts and warnings for your area, and download other necessary apps to stay informed (i.e. the FEMA app).

Learn life-saving skills.

At least one person in your household should be capable of performing life-saving emergency tasks if necessary. CPR, turning off natural gas, taking cover during a tornado and more are all examples of life-saving skills. Learning these skills could mean life or death in an emergency for you, your family or your neighbors.

Flooding

7/5/2019 (Permalink)

Flood

Floods can happen at any time of year, especially in the south. Obviously, heavy rainfall is most often the cause of flooding. But what causes floods?

According to the Meriam-Webster Dictionary, the definition of the word “flood” is “a rising and overflowing of a body of water especially onto normally dry land.” Floods happen when the ground is no longer able to absorb rainwater. It begins in puddles and can continuously rise higher until the water floods homes, buildings and other structures.

If you live in an area that is highly susceptible to floods, it is crucial that you take precautions to avoid potential damages from water and/or mold. Place plastic tarps and sandbags against doors, low windows and the side of the house that is threatened by floods.

Flooding often leads to water damage which, if not immediately acted upon, can also lead to mold damage. SERVPRO of Jackson and DeKalb Counties are faster to any size flood disaster and can make it “Like it never even happened.” If you experience a flood, don’t hesitate! Call us, we’re here to help!

Levels of Mold

6/20/2019 (Permalink)

SERVPRO of Jackson and Dekalb Counties handles not only residential damage and restoration but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

What to do after a flood to prevent mold in your business

6/20/2019 (Permalink)

If your commercial building recently flooded due to storm damage or some sort of plumbing issues, you're probably unsure of the next step. Not only are you worried about property damage from the water, but you also have to worry about mold in your home or business. Mold can affect indoor air quality, can cause significant property damage and can cause a foul smell that even the best deodorization techniques can't get rid of! Follow these tips if you're dealing with residential or commercial mold in Birmingham, AL. 

Get Rid of Moisture

This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure.  

Protect Yourself 

You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You don't want to endure an electrical shock. Once you know you can safely enter, PROTECT YOURSELF by wearing protective clothing, such as gloves and a face mask. 

Hire a Professional

The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all of the molds is properly remediated. We promise it could save you a lot of time, money and headaches in the future. Visit www.SERVPROjacksonanddekalbcounties.com for more information on mold removal.

Keeping Mold out of your Commercial Business

6/19/2019 (Permalink)

Why should you worry about mold in your building? According to OSHA, some mold, over time, may cause structural damage to wood along with damage to furnishings and finishes. Use the following tips to help prevent mold growth in your business.

#1: Clean Out the Refrigerator

It can be difficult to keep track of shared refrigerators. Some people will always remember to clear out their leftovers, others won’t. Old food storage containers are a perfect breeding ground for mold. Over time, mold can travel to the shelving and even outside the refrigerator. Consider instituting an office refrigerator policy. If something is left in the fridge by a certain time each week, it goes in the garbage.

#2: Look for And Repair Leaks

Leaks from plumbing, windows, roofs, and more can lead to significant water damage in your business as well as an increased risk of mold growth. If you aren’t regularly inspecting your property, it’s easy for these leaks to go unchecked until they create a larger, more costly problem. Watch for telltale signs of a leak such as lower water pressure; wet spots on the floors, ceilings, or walls; and condensation around window sills and in attic spaces.

#3: Keep It Clean

It’s easy for anyone to get caught up in work and let clutter take over his or her workspace. However, clutter creates lots of hiding spots for crumbs and dust, which are both great food sources for mold. Make sure to clear the clutter and wipe down hard surfaces regularly. Make sure to promptly clean all spills as well. Clean and sanitize break rooms and bathrooms frequently. Both rooms provide ample opportunity for mold growth. These rooms should be cleaned at least weekly depending on how regularly people use each room.

#4: Turn on the AC/Dehumidifier

Leaks aren’t the only way for moisture to accumulate in your business. High humidity levels can lead to moisture and mold as well. On hot days, fans can cool you off, but they don’t do much for humidity levels. Run your AC or a dehumidifier to cut down the humidity in the building.

#5: Clean out Trash Cans

While you might switch out the liners regularly, can you remember the last time you washed out the trash cans? It’s easy for bits of food and condensation to sneak beneath liners into the can, which is all mold needs to grow. Try washing out office wastebaskets about once a month to prevent mold growth.

#6: Take Care of Your HVAC System

Your HVAC system can quickly distribute mold spores throughout your building if there is a problem. Make sure your HVAC system receives regular inspections. Sometimes moisture condenses inside air ducts or leaks drip onto ducts from ceiling tiles, which can lead to mold growth inside the ducts. Make sure to keep the HVAC drip pans clean and unobstructed. Additionally, replace your filters as needed.

#7: Slope the Ground Away from the Foundation

If the ground around your building slopes toward the foundation, water can accumulate and weaken your building’s structure. Additionally, it provides an ideal environment for mold to grow. The ground should slope away from the building. You should also make sure your building follows the local building codes for drainage. Mold is persistent. Even if you follow all the right steps it’s still possible for mold to grow and spread in your building. Fortunately, at SERVPRO of Birmingham, we have the right experience in mold remediation to make your place of business “Like it never even happened.” Unfortunately, mold doesn’t stay put, it grows quickly. You’ll want to give us a call as soon as you notice it, so we can start the remediation process. Our technicians have the training, equipment, and knowledge necessary to help locate and remediate mold efficiently. If you find mold in your place of business, call us at 256-259-4333

SERVPRO Disaster Response

5/9/2019 (Permalink)

How Our Local Community Responds to Hurricanes

SERVPRO® works as a team across the country to help those that have been affected by a disaster. In years past, our local franchise has sent crews to various hurricane sites to help reach customers faster so that they can begin putting their lives back together. Local crews from SERVPRO has helped with Hurricane storms Ivan(2004), Katrina (2005), Lee (2011), Isaac (2013), and now Harvey/Irma (2017).

Faster to Any Size Disaster

Being a part of SERVPRO®, we know that our job is to help customers and victims of disasters put their lives back together. It's nice to know that if a tornado, flood, ice storm, or any other disaster were to strike the heartland, that there are over 1,700 franchises in our system that can come to our aid to help you put your life back together.

Just remember that SERVPRO® is faster to any size disaster.

How To Deal With Mold

5/3/2019 (Permalink)

Managing Mold

When there's a water intrusion, like a roof leak or a leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can cause significant damage to your property. This month being National Preparedness Month, it is important to encourage everyone to take precautionary measures to prevent mold in their home. With that being said, SERVPRO is here to ensure you are taken care of after disaster strikes your home. Here is a guide to what steps to take if you discover mold in your home. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a typical mold removal process.

  1. Call SERVPRO of Jackson and DeKalb Counties
  2. Your property will have an inspection and a damage assessment
  3. Mold containment will be used if needed
  4. Specialized air filtration will be used
  5. We will remove mold and mold-infested materials
  6. Your belongings and content in your home will be cleaned if needed
  7. Restoration of your home

Here to Help!

SERVPRO of Jackson and DeKalb Counties is ready 24/7 to help local homeowners mitigate the effects of storms and weather disasters.

Call us at the first sign of trouble!

(256) 259-4333.

What To Do After A Fire

5/3/2019 (Permalink)

After Disaster

There are some things you should understand before attempting to combat secondary damages produced by a fire including how to protect yourself, your family, or anyone else that might enter your home while restoration is underway.


Always think safety first when dealing with fire damage in your Lookout Mountain, Sand Mountain, or Wills Valley home. Even though the fire may be out, dust, soot, and airborne particles can wreak havoc on your breathing. Anyone entering your home should wear the appropriate personal protective equipment including masks, gloves, boots, and eye wear.

Before entering your home, understand that hazards may exist that pose severe risks to you and your family. You must be aware of what might occur in every situation to help keep everyone safe. If you have even the tiniest doubt, it could cause someone their life. Never take any chances, get a fully licensed professional, like those offered at SERVPRO, to take risks for you.

An expertly trained restoration technician wears the safety equipment and takes any necessary precautions to avoid hazards of different types. SERVPRO technicians understand how to prevent contact with a variety of substances that might cause harm. They also know when and when not to ventilate an area. We have access to a range of industrial-grade equipment that allows us to remove water used to extinguish a fire.

All of the burned debris and materials cause odors that should be withdrawn and disposed of in a certain way. The contents of your home that are restorable require special handling to prevent additional damage. Your SERVPRO team uses a restore versus replace mentality when considering alternatives during your restoration. We do everything we can to prevent losses and restore your home; this means that you can count on us to treat each item accordingly and give you the results you deserve.

Make the most of what is available today. At SERVPRO of Jackson and DeKalb Counties, our staff is proud to serve as your one-stop solution and show pure dedication in providing you quality, full-service solutions to any emergency situations that occur on your property.

Fire Safety

2/24/2019 (Permalink)

Fires can happen anywhere at any time

Each year, the Red Cross responds to nearly 64,000 disasters. The vast majority of which are home fires. As a matter of fact, 1 in 5 home fires are caused from unattended cooking; "pot on the stove". Did you know you have as little as 2 minutes to escape?

Here are the Top Tips for Fire Safety courtesy of the American Red Cross.

  • Install Smoke Alarms on every level of your home, inside bedrooms, and outside sleeping areas.
  • Test Smoke Alarms every Month.
  • Talk with Family Members about a Fire Escape Plan. Practice your plan twice a year.
  • If a Fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP.

We want to help you!

SERVPRO of Jackson and Dekalb Counties has the water and fire damage training and expertise to help you through this tough time. The specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Have Smoke or Fire Damage Questions?

Call Us Today @ (256) 259-4333

BE PREPARED THIS MONTH

2/22/2019 (Permalink)

Be Prepared this month!

September is National Preparedness Month and we at SERVPRO of Jackson and Dekalb Counties wants to make sure you are prepared in case of disaster. The American Red Cross encourages that each household and car have a preparedness kit. A statistic according to FEMA states that 60% of Americans have not practiced what to do in a disaster. 80% of American live in counties that have been affected by disaster at some point. Also, according to The American Red Cross 48% of Americans do not have emergency supplies, and 44% do not have first aid kits. Emergency kits should include things like water, canned food, a can opener, flashlights and batteries, including enough food and water for each person in your household for 5 days. Considering recent events, an emergency plan is paramount to ensure you are safe when disaster strikes. Whether you live on the coast or in the woodlands, having resources put away that you can grab at a moment's notice is imperative.

Here to help!

All month SERVPRO of Jackson and Dekalb Counties will be bringing tips and information on how to best be prepared in case of disaster.

Should disaster strike your home, don't be afraid to call us today at (256) 259-4333.

Water Damage Timeline

2/21/2019 (Permalink)

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today (256) 259-4333

You Don't Want The Smoke!

2/17/2019 (Permalink)

Damage Caused by Smoke

     In a typical house fire, more damage is caused by smoke than by the actual flames. During a fire, the materials that burn produce toxic smoke that is actually filled with microscopic particles known as soot. These tiny particles become charged from the extreme heat and migrate to cooler air found in other parts of the house. Because this smoke is often extremely hot, it can cause additional damage away from the actual source of the fire by melting plastics, scorching fabrics and textiles and spreading toxic gases that can kill any living thing in its path. That's why smoke alarms throughout your home are critical to saving lives.

     The Department of Homeland Security says in less than 30 seconds, a small flame can turn into a major fire! It only takes minutes for thick black smoke to fill a house or for the house to be engulfed in flames. Most deadly fires occur in the home when people are asleep. If you wake up to a fire, you won't have time to grab valuables because fire spreads too quickly and the smoke is too thick. There is only time to escape.

Here at SERVPRO of Jackson and DeKalb Counties, our trained specialists know how to restore your belongings after a house fire.  We hope you never need our services, but if you do, getting you back to normal is our number one priority! Restoring smoke and fire damaged items costs less than replacing them. Having your belongings restored, especially items of sentimental value, help most families recover from the trauma of a fire more quickly than otherwise possible.

If you Ever Need Us

Do not be afraid to contact us! We are here to help you get through the most disastrous home emergency.

Call SERVPRO of Jackson and DeKalb Counties today! (256) 259-4333

Your Commercial Needs

2/14/2019 (Permalink)

Filling your Commercial Needs

From carpets to catastrophes, when you need it done right and done fast, call SERVPRO of Jackson and DeKalb Counties.  Not only is our team qualified for whatever job you may need but when you hire SERVPRO you get around-the-clock restoration services. If you find yourself in a situation where you can't figure out how to get the job done, our trained professionals are here to help. When you experience a fire, water or mold damage in your facility you need fast response and expertise to get the job done right, and to ensure you are back into operation as quickly as possible.

What SERVPRO of Jackson and DeKalb Counties Professionals Can Do For You:

  • Fire, Smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Crime Scene, Biohazard and Vandalism Cleanup
  • Mold Mitigation and Remediation
  • Air Duct and HVAC Cleaning
  • Carpet and Hard Floor Cleaning and Care
  • Stain Removal, Stain Resistance Applications
  • Odor Identification and Deodorization
  • Upholstery and Drapes Cleaning

No matter your needs, expect the most reliable information as well as the best service. We are committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. No damage is too big or too small.

Preventing Fires

2/5/2019 (Permalink)

Preventing Kitchen Fires

There’s nothing better than coming home after a long, hot Jackson or Dekalb County summer’s day ready to eat a big supper. Hungrily, you grab a pan, pour some oil, and turn the stove on. Right on schedule, a family member calls to ask about your day and you step outside of the house to talk. After a few minutes, and more than a few goodbyes, you step back inside only to see your entire kitchen is enflamed. You have officially learned the first of many tips SERVPRO would like to give you today on preventing kitchen fires.

  1. Never leave your kitchen unattended. An out-of-sight kitchen means that the kitchen is not within your control.
  2. If you have to leave your kitchen, ensure all appliances are turned to off-not just low.
  3. Wear your hair pulled back, be sure your sleeves aren’t loose or too long, and don’t wear easily flammable garments.
  4. To prevent any unfortunate spills that could result in disaster, keep your work space clear of kids, animals, and company unless given instructions on what to do.
  5. Clear your cooking area of any flammable material. Oven mitts, food packaging, towels, and clean your countertops of grease accumulation.
  6. Double Check all surfaces and appliances before you go to bed to guarantee a good night’s rest.
  7. Consider taking cooking classes or watching online instructional videos to ensure safe cooking practices.

SERVPRO Is Here to Help!

In some instances you are going to have problems, and preparedness is key. Give your family an escape plan with a designated safe zone outside of your home in case of fire. For when disaster strikes, we here at SERVPRO are here to help you get back into your home (and your kitchen) as soon as possible! Your local SERVPRO of Jackson and Dekalb Counties is here to ensure you are taken care of quickly and your home truly looks, “Like it never even happened.”

Mold Prevention

2/1/2019 (Permalink)

Moisture and Mold Prevention and Control Tips:

Moisture control is the key to mold control, so when water leaks or spills occur indoors, ACT QUICKLY. If wet or damp materials or areas are dried within 24 to 48 hours after a leak or spill happens, in most cases, mold will not grow.

Clean and repair roof gutters regularly.

Make sure the ground slopes away from the building's foundation so that water does not enter or collect around the foundation.

Keep air-conditioning drip pans clean and the drain lines unobstructed and flowing properly.

Keep indoor humidity low. If possible, keep indoor humidity below 60% relative humidity (ideally, between 30% to 50%). Relative humidity can be measured with a moisture or humidity meter, which is a small, inexpensive instrument (from $10 to $50) that is available at many hardware stores.

If you see condensation or moisture collecting on windows, walls or pipes, ACT QUICKLY to dry the wet surface and reduce the moisture/water source. Condensation can be a sign of high humidity.

Mold Damage

2/1/2019 (Permalink)

Mold Damage

Mold is not quite as common as the Alabama sunshine, but it does happen to many residents. There is a common myth that mold starts due to poor housekeeping or it only happens to hoarders. It is untrue because mold is everywhere.
Mold spores only become a threat when they have the right combination of moisture, temperature, and a food source. To stop the threat; an experienced restoration company knows that we need to break one side of that triangle of resources. The easiest method is to remove the source of moisture.

To get quickly started, we have developed a list of questions for the homeowner that help us determine where the mold source might be along with other, useful information:

1. Is there visible mold in your home? Where is it?
2. Is there a strong, musty odor?
3. Have you had any problems with mold previously?
4. Is there current water damage or have you had water damage in the past? When did any previous damage happen?
Once we have this information, our inspectors can quickly find the source of the mold infestation, areas of excess moisture and how to stop both. 

What We Can Do


Technicians begin by removing any standing water. For puddles and other small areas, we use water extractor wands to get into crawlspaces and small areas. For areas we cannot physically get into, we place a chemical desiccant to draw moisture from the surrounding air or set up a dehumidifier to draw larger amounts of moisture. Some of these machines can draw out over 20 gallons of water per day.

Once the air is dry enough, the mold spores return to a dormant state. If the spores are only on a surface, we attempt to vacuum them up or use dry wiping to remove them. Vacuuming and dry wiping get the spores out of the home without adding moisture to the environment.

If the spores had time to grow into building material such as drywall, we prefer to remove the entire panel and dispose of it. Attempting to dig out the mold to prevent replacing panels is rarely ever cost-effective. It is a labor-intensive process that adds up quickly on a final bill. 

Here to Help!

SERVPRO of Jackson and Dekalb Counties is ready 24/7 to help local homeowners mitigate the effects of storms and weather disasters.

Call us at the first sign of trouble!

(256) 259-4333

Kitchen Fires

2/1/2019 (Permalink)

Preventing Kitchen Fires

There’s nothing better than coming home after a long, hot Jackson or Dekalb County summer’s day ready to eat a big supper. Hungrily, you grab a pan, pour some oil, and turn the stove on. Right on schedule, a family member calls to ask about your day and you step outside of the house to talk. After a few minutes, and more than a few goodbyes, you step back inside only to see your entire kitchen is enflamed. You have officially learned the first of many tips SERVPRO would like to give you today on preventing kitchen fires.

  1. Never leave your kitchen unattended. An out-of-sight kitchen means that the kitchen is not within your control.
  2. If you have to leave your kitchen, ensure all appliances are turned to off-not just low.
  3. Wear your hair pulled back, be sure your sleeves aren’t loose or too long, and don’t wear easily flammable garments.
  4. To prevent any unfortunate spills that could result in disaster, keep your work space clear of kids, animals, and company unless given instructions on what to do.
  5. Clear your cooking area of any flammable material. Oven mitts, food packaging, towels, and clean your countertops of grease accumulation.
  6. Double Check all surfaces and appliances before you go to bed to guarantee a good night’s rest.
  7. Consider taking cooking classes or watching online instructional videos to ensure safe cooking practices.

SERVPRO Is Here to Help!

In some instances you are going to have problems, and preparedness is key. Give your family an escape plan with a designated safe zone outside of your home in case of fire. For when disaster strikes, we here at SERVPRO are here to help you get back into your home (and your kitchen) as soon as possible! Your local SERVPRO of Jackson and DeKalb Counties is here to ensure you are taken care of quickly and your home truly looks, “Like it never even happened.”

Damage Assessment

1/25/2019 (Permalink)

Damage Assessment Practices

Flooding and water damage events in Scottsboro, Rainsville, and Fort Payne commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Jackson and DeKalb Counties

SERVPRO of Jackson and DeKalb Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today (256) 259-4333

IICRC Certified Firm

12/20/2018 (Permalink)

SERVPRO of Jackson and DeKalb Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

HERE TO HELP!

12/20/2018 (Permalink)

SERVPRO - Restoration Vendor for Insurance Carriers Nationwide

The Brand You Know and Trust

You can recognize and trust the SERVPRO name... "Like It Never Even Happened."

Serving America Since 1967

Since 1967, SERVPRO Franchise Professionals have been assisting client's fire and water damages across the United States. Nearly four decades of experience have culminated in the proven processes, technology, equipment, and products to help ensure IICRC S500 industry standards are met and you are satisfied.

More Than 1,700 Franchises-But locally owned and operated

Today, SERVPRO Franchise Professionals from more than 1,500 Franchises operate in 48 states.

24-Hour Emergency Service

SERVPRO Franchise Professionals are committed to providing 24-hour emergency service to help you when you need it most.

Detailed Estimates

You will be provided a detailed estimate that clearly lists all services to be performed. There are no unwelcome surprises with SERVPRO.

Trained, Uniformed Franchise Professionals.. Your "Heroes"

When you call, a trained, uniformed SERVPRO Franchise Professional will arrive at your property with the equipment necessary to help protect the structure and contents. Your concerns will be addressed quickly and professionally to help begin the process of regaining control of your life!

Mold being dormant

12/10/2018 (Permalink)

Mold is Approaching

Mold can be found both indoors and outdoors in places with high levels of moisture, such as leaks around pipes, windows, or roofs. If flooding has occurred and saturated your home, mold will also grow in drywall, dust, upholstery, and carpet, just to name a few. This is why it is of utmost importance to reach out to SERVPRO of Jackson and Dekalb Counties immediately if any water damage has occurred - our specially trained professionals will ensure your home and belongings are properly cleaned and dried to inhibit mold growth.

Acting on Mold Growth 

Mold can be many different colors, smell musty, and will often look like spots. Regardless of what type of mold it is, it needs to be removed. If you see visible mold, do not disturb it by attempting to clean the area yourself, touching the mold, or blowing air across affected areas. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home. If you suspect mold, keep loved ones out of the area, turn off fans and the HVAC system, and contact your friends at SERVPRO of Jackson and Dekalb today!

Have a question?

Call us today (256) 259-4333

Flood Preparedness Checklist

12/10/2018 (Permalink)

It can happen everywhere

Floods are one of the most common and widespread natural disasters in the United States. FEMA reports, in the last 8 years, all 50 states have experienced floods or flash floods. As most of us have recently experienced, nearly 20% of all flood insurance claims come from moderate-to-low risk areas. 

Here are a few Flood Facts provided by FEMA:

  • Flash floods can bring walls of water from 10 to 20 feet high.
  • Flooding can be caused by spring thawing (snow and frozen grounds melting in the spring), heavy rains, snow melt runoffs, flash floods, and mudflows.
  • Floods are the most widespread natural disaster aside from wildfires
  • A 2,000 square foot home undergoing 12 feet of water damage could cost more than $50,000 to repair.

Here are a few supplies you need to prepare for a flood:

  • Stock up on First Aid items
  • Non-perishable foods
  • Three gallons of water per person for 3 days
  • Battery operated radio for weather reports
  • Extra batteries
  • Personal hygiene necessities

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a Question?

Call Us Today – (256) 259-4333

Types of Flood Damage

12/10/2018 (Permalink)

SERVPRO Technicians are Standing By to Help Remediate Storm Damage in Your Home

Storm flooding is less common than clean water flooding but is much more destructive. Clean water floods start from a source inside the home, such as a water-based appliance or busted pipe. Storm floods come from outside the home, carrying waters caused by rainfall or river overflow into the home. As this water encounters many more substances and materials than most clean water floods, storm flooding comes with a host of unique issues SERVPRO personnel have to work against in the fight to get your home back to normal.

Staining

One of the most easily visible effects of storm damage in Fort Payne and Scottsboro is the staining of floors, walls, and furniture that comes with most of these floods. Even if it is only a very shallow layer of water, storm floods carry dirt, debris, chemicals, and plant matter that stain nearly everything they touch. In addition to heavy discoloration and warping of materials, stains of this sort usually imbue the damaged surface with a pungent and unpleasant odor. SERVPRO handles these messes with heavy cleaning equipment and special deodorizing foggers.

Organic Waste

Organic matter is one of the more unpleasant aspects of many storm floods. In addition to plants and timber, floodwaters can carry dead animals, fungi, and human waste into the home, creating potential biohazards requiring extreme care to handle. Luckily, we are fully certified to handle biohazards, so these issues should not interrupt our work process.

Power Outages

Power outages are a common facet of many storm damage cases, especially when far-reaching disasters like hurricanes are the principle cause of damage. Most of our equipment runs on alternative fuel sources or is self-powered, meaning that even though power may be out for the area, we should still be able to get work done and repair your home.

Here to Help!

SERVPRO of Jackson and DeKalb Counties is ready 24/7 to help local homeowners mitigate the effects of storms and weather disasters.

Call us at the first sign of trouble!

(256) 259-4333.

Advanced Technology

11/15/2018 (Permalink)

Advanced Technology and Techniques

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Jackson and Dekalb Counties Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace.
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers remove airborne particles and contaminants.
  • Thermal foggers and deodorization agents control odors.

A TIMELY RESPONSE IN YOUR HOME

11/15/2018 (Permalink)

24 Hour Emergency Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO Franchise Professionals provide emergency water restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service?
Call Now (256) 259-4333

A Fast Response Is Crucial

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, our SERVPRO franchise is strategically positioned to be faster to any size emergency.

An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Jackson and Dekalb Counties arrives quickly and starts the water extraction process almost immediately.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Flood and Storm Event Response

11/15/2018 (Permalink)

Responding To Your Disaster

Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience. SERVPRO of Jackson and Dekalb Counties has the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

Have Storm or Flood Damage?
Call Us Today (256) 259-4333

SERVPRO Franchise Professionals

Why Choose a SERVPRO Professional?

 

They’re Faster to Any Size Disaster

SERVPRO of Jackson and Dekalb Counties Professionals are dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

Learn More

 

We're Highly Trained Water Damage Specialists

We specialize in water and storm damage restoration, the cornerstone of our business. Our SERVPRO extensive water damage restoration training that enables them to get you back to normal.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Learn More

 

We Have the Resources to Handle Storms and Disasters

SERVPRO Franchise Professionals have a national network of over 1,700 Franchises across the country and elite Disaster Recovery Team strategically located throughout the country.

Learn More

Regardless of the Storm Damage, We Can Help

Storms occur with little warning and can be especially devastating, so you’ll need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO Franchise Professionals can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.

  • Flooding caused by heavy rains
  • Hurricanes and tidal surges
  • Tornadoes and wind damage
  • Ice and snowstorms
  • Wild fires

Holiday Fire Prevention!

11/12/2018 (Permalink)

Family around the dinner table

The colder months are upon us

With them, come not only the Holidays, but also the time of year when most residential fires occur. SERVPRO of Jackson and DeKalb Counties wants to remind you to not only are safe, but also to prepare an escape plan with your family in the event the unthinkable happens.

Below you will find fire prevention safety tips, as well as a link to FEMA's website that outlines escape plans that you can utilize in your own home. We encourage you to become familiar with the safety tips, but also to forward this email along to family and friends as a loving reminder to be safe. 

Thanksgiving-

Did you know that Thanksgiving is the leading day of the year for residential fires involving cooking equipment?



  • Stay in the kitchen when you are cooking on the stovetop
  • Stay in the home when cooking your turkey and check it often
  • Never leave an oven on overnight, or while you are sleeping

Christmas-



  • When choosing a tree, always make sure to choose one with fresh, green needles that aren't falling off
  • Make sure to cut off the bottom 2 inches of the tree. This allows for the tree to stay more hydrated
  • Make sure the tree is at least 3 feet away from ANY heat source including ceiling lights



  • Heating sources too close to trees cause 1 in every 5 tree fires
  • Add water to the tree daily
  • Never connect more than 3 strands of lights together
  • Only use lights that have the label of an independent testing laboratory 
  • Turn lights off when leaving the home or going to sleep
  •  Follow the same cooking rules as stated above for Thanksgiving

General Fire Prevention Tips-



  • Have heating sources and chimneys cleaned and inspected annually
  • Turn portable heaters off when going to sleep
  • Have a sturdy screen in front of your fireplace
  • Test smoke alarms monthly
  • Extension cords are not meant to be a permanent source of power
  • Only plug one cooking source, such as a toaster or microwave into the same outlet

Our Technician Training

11/12/2018 (Permalink)

Being prepared from the start!

Since 1967, SERVPRO Industries, Inc., has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to Franchise Owners and insurance industry employees. SERVPRO of Jackson and Dekalb Counties is proud of the training and standards our employees are held to!

Employee Certification Training

A self paced program designed for the franchise employee. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning

New Franchise Training

A 15 day in-house, hands-on training program at our corporate training facility. Designed primarily for new franchise owners but also a valuable course for franchise employees. The program covers all aspects of:

  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning
  • Mold Mitigation

e-Learning

A web based program designed to be an ongoing self-paced training program. Video presentations and support materials are followed by a knowledge test at the end of each module.

IICRC Training Program

SERVPRO is an approved IICRC Training School that offers year-around classes in the following categories:

  • Fire Restoration
  • Water Restoration
  • Carpet Cleaning
  • Upholstery Cleaning
  • Applied Structural Drying
    (in our purpose-built ASD facility)

Industry Standards

11/12/2018 (Permalink)

High standards to help ensure excellent service

As one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. These guidelines assure you receive the best restoration service in the industry when you call SERVPRO of Jackson and Dekalb Counties!

(256).259.4333

When you call our office directly, you are met by a trained and efficient office staff who is prepared to handle whatever issue you may have. SERVPRO of Jackson and Dekalb Counties is trained specifically to help you with your home or property damage! We will document and guide you through the process from the first call to the time our job is complete!

National Account Participation Agreement

SERVPRO Franchise Professionals must agree to 21 different guidelines to receive Insurance Client referrals from 1-800-SERVPRO. From insurance to background checks on employees, each requirement is maintained continually to help ensure clients get the best possible service providers performing work.

IICRC Validation

SERVPRO's drying workbook can provide complete industry standard validation. Proper equipment utilization and drying validation can be a part of every job file when you use SERVPRO as your vendor of choice.

PREVENTING FIRES IN YOUR SAND MOUNTAIN HOME

11/8/2018 (Permalink)

Preventing Kitchen Fires

There’s nothing better than coming home after a long, hot Jackson or Dekalb County summer’s day ready to eat a big supper. Hungrily, you grab a pan, pour some oil, and turn the stove on. Right on schedule, a family member calls to ask about your day and you step outside of the house to talk. After a few minutes, and more than a few goodbyes, you step back inside only to see your entire kitchen is enflamed. You have officially learned the first of many tips SERVPRO would like to give you today on preventing kitchen fires.

  1. Never leave your kitchen unattended. An out-of-sight kitchen means that the kitchen is not within your control.
  2. If you have to leave your kitchen, ensure all appliances are turned to off-not just low.
  3. Wear your hair pulled back, be sure your sleeves aren’t loose or too long, and don’t wear easily flammable garments.
  4. To prevent any unfortunate spills that could result in disaster, keep your work space clear of kids, animals, and company unless given instructions on what to do.
  5. Clear your cooking area of any flammable material. Oven mitts, food packaging, towels, and clean your countertops of grease accumulation.
  6. Double Check all surfaces and appliances before you go to bed to guarantee a good night’s rest.
  7. Consider taking cooking classes or watching online instructional videos to ensure safe cooking practices.

SERVPRO Is Here to Help!

In some instances you are going to have problems, and preparedness is key. Give your family an escape plan with a designated safe zone outside of your home in case of fire. For when disaster strikes, we here at SERVPRO are here to help you get back into your home (and your kitchen) as soon as possible! Your local SERVPRO of Jackson and Dekalb Counties is here to ensure you are taken care of quickly and your home truly looks, “Like it never even happened.”

ENERGY EFFICIENCY

11/7/2018 (Permalink)

There are so many benefits to making your home energy efficient. Most importantly, reducing the negative impact your home can have on the environment benefits everyone on the planet! If everyone makes an effort to change one thing with their home, the positive impact would be incredible. Also, the long-term cost savings benefits your bank account as well!
So what does it mean to be energy-efficient?

It is certainly a “buzz-phrase” but being energy efficient simply means reducing unnecessary energy consumption. This is important because our society increasingly relies on gadgets daily. Cell phones, tablets, computers, smart televisions, streaming media players - they all consume energy! These items are etched into our lives and it will take effort to make changes. So let’s start small with these tips.

Switch to fluorescent light bulbs. Yes, they cost a little more upfront, but their lifespan can reach 12 years and they use so much less energy. It’s an easy quick fix.

Use warm water to clean (instead of hot). The cost of heating the water those few additional degrees far outweighs the cleaning difference. Wash on warm and only with full loads in the dishwasher or washing machine.

Plant trees. This is a more long-term investment, but the benefits are plentiful. Shading your home decreases summer cooling bills immensely. Oh and trees help us breathe. That’s kind of a big deal!

Purchase energy efficient appliances. Also, an easy fix. When you look for your new oven, microwave, washing machine or dryer, check for the energy efficient seal. It means it has been designed to meet the standards of reducing energy consumption!

Lastly, unplug unused devices. Even “standby” uses energy, so when you aren’t using your coffeemaker or toaster or charging your phone - unplug it!

These are just a few of the simple tips we can all use to keep our planet healthy and save a few dollars in the process!

How Dirty is the Water in My Home?

9/27/2018 (Permalink)

We all know that there are many different uses for water. In our household alone, water is used for drinking, sanitation and even sewer purposes. When water damage occurs, it’s important to know where the cause of the damage started so that we’re able to identify the category of the water that we’re dealing with. According to the Institute of Inspection and Restoration Certification, certain categories of water can pose a higher threat than others. The IICRC set the standards for the cleaning industry and water damage restoration. The professionals at SERVPRO of Jackson and DeKalb Counties are highly trained by certified IICRC instructors. 

Categories of water contamination

Category 1 –

This category of water is also know as “Clean Water”; the most     known out of all of the categories. This is the water that is sanitary to drink, cook with and wash in. This water is only sanitary while in it’s source though, such as the pipes in your home. Once it is exposed to other elements, there is a possibility of becoming contaminated.

Category 2 –

Once the water reaches category 2, it usually is noticeable due to foul odor or different look. At this level, the water is unsafe to consume or come in contact with. This category is also known as “Gray Water”. It usually occurs from an overflow of the toilet or other appliances. Do not leave this water unattended for long.

Category 3 –

Category 3, or also known as “Black Water”, is almost always pretty noticeable to point out due to the high level of contamination. Being at this level means that it may contain raw sewage, pesticides, heavy metals or other toxic substances. This high level category is extremely toxic.

It is always important to clean any type of flood or water damage as soon as it is noticed. The longer the water damage sits, the higher risk of the water becoming contaminated and causing illness.

Source - http://www.IICRC.org/the-basics-water-damage-restoration-training-a-23.html

Tips on Fire Safety

9/27/2018 (Permalink)

Fire Safety Tips

Tips For Fire Safety:

Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

Test smoke alarms every month. If they’re not working, change the batteries.

Talk with all family members about a fire escape plan and practice the plan twice a year.

If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

We partner with the American Red Cross and also our local fire departments so fire prevention is VERY important to us! These tips are from REDCROSS.ORG

Here are some tips on WHAT TO DO AFTER A FIRE:

Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.

Let friends and family know you’re safe.

People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.

Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter.

Caring for Yourself & Loved Ones

Pay attention to how you and your loved ones are experiencing and handling stress. Promote emotional recovery by following these tips.

  • Discard any food that has been exposed to heat, smoke or soot.
  • Watch pets closely and keep them under your direct control.
  • Help people who require additional assistance- infants, elderly people, those without transportation, large families who may need additional help in an emergency situation, people with disabilities, and the people who care for them.
  • Also from REDCROSS.ORG, check it out for more information and make sure you are prepared in case an emergency happens in your Scottsboro, Rainsville, or Fort Payne home!

FLOODS

9/27/2018 (Permalink)

Floods Can Happen Anywhere at Anytime!

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster. The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If a flood occurs and affects you, call SERVPRO of Jackson and DeKalb Counties.  Even minor floods have potential to cause major damage. We are faster to ANY size disaster. Let us help you get your life back in order. 

Fully Licensed Home Builder and Remodler

9/20/2018 (Permalink)

Did you know that SERVPRO of Jackson and DeKalb Counties is a fully licensed homebuilder in Alabama? Did you know we rebuild portions of homes that have been damaged by water, fire, mold, or storms?

We also remodel homes that aren’t damaged in any way, but the owners feel it is time to freshen things up a little. Why not use a company that you know and trust? We are a locally owned and operated franchise for SERVPRO, are fully licensed and insured, have a great reputation, and have a office building you can come to discuss your project at any time. Call today for a free estimate on your remodeling project or your water, fire, or mold damage. SERVPRO of Jackson and DeKalb Counties, your best choice for your restoration or remodeling projects.

In DeKalb County, call 256.845.4402 and in Jackson County, all 256.259.4333

How Dirty is my Flood Water?

9/20/2018 (Permalink)

Water Has Many Different Uses

We all know that there are many different uses for water. In our household alone, water is used for drinking, sanitation and even sewer purposes. When water damage occurs, it’s important to know where the cause of the damage started so that we’re able to identify the category of the water that we’re dealing with. According to the Institute of Inspection and Restoration Certification, certain categories of water can pose a higher threat than others. The IICRC set the standards for the cleaning industry and water damage restoration. The professionals at SERVPRO of Jackson and DeKalb Counties are highly trained by certified IICRC instructors. 

Categories of water contamination

Category 1 –

This category of water is also know as “Clean Water”; the most     known out of all of the categories. This is the water that is sanitary to drink, cook with and wash in. This water is only sanitary while in it’s source though, such as the pipes in your home. Once it is exposed to other elements, there is a possibility of becoming contaminated.

Category 2 –

Once the water reaches category 2, it usually is noticeable due to foul odor or different look. At this level, the water is unsafe to consume or come in contact with. This category is also known as “Gray Water”. It usually occurs from an overflow of the toilet or other appliances. Do not leave this water unattended for long.

Category 3 –

Category 3, or also known as “Black Water”, is almost always pretty noticeable to point out due to the high level of contamination. Being at this level means that it may contain raw sewage, pesticides, heavy metals or other toxic substances. This high level category is extremely toxic.

It is always important to clean any type of flood or water damage as soon as it is noticed. The longer the water damage sits, the higher risk of the water becoming contaminated and causing illness.

Source - http://www.IICRC.org/the-basics-water-damage-restoration-training-a-23.html

Does Your Home Have Mold

9/20/2018 (Permalink)

Insulation riddled with mold

Does Your Scottsboro, Fort Payne, or Rainsville Home Have A Mold Problem?
In North East Alabama, mold can spread through a home in as little as 48 hours.
Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.
Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today –256.259.4333 or 256.845.4402

Mold? Here is a guide to follow!

9/20/2018 (Permalink)

Follow These Mold Safety Tips If You Suspect Mold

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:
Stay out of affected areas.
Turn off the HVAC system and fans.
Contact SERVPRO of Jackson and DeKalb Counties for mold remediation services.

What Not to Do:
Don’t touch or disturb the mold.
Don’t blow air across any surfaces with visible or suspected mold growth.
Don’t attempt to dry the area yourself.
Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Jackson and DeKalb Counties specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 256-845-4402 or 256-259-4333

Smoke Damage

9/13/2018 (Permalink)

Damage Caused by Smoke

     In a typical house fire, more damage is caused by smoke than by the actual flames. During a fire, the materials that burn produce toxic smoke that is actually filled with microscopic particles known as soot. These tiny particles become charged from the extreme heat and migrate to cooler air found in other parts of the house. Because this smoke is often extremely hot, it can cause additional damage away from the actual source of the fire by melting plastics, scorching fabrics and textiles and spreading toxic gases that can kill any living thing in its path. That's why smoke alarms throughout your home are critical to saving lives.

     The Department of Homeland Security says in less than 30 seconds, a small flame can turn into a major fire! It only takes minutes for thick black smoke to fill a house or for the house to be engulfed in flames. Most deadly fires occur in the home when people are asleep. If you wake up to a fire, you won't have time to grab valuables because fire spreads too quickly and the smoke is too thick. There is only time to escape.

Here to Help!

     Here at SERVPRO, our trained specialists know how to restore your belongings after a house fire.  We hope you never need our services, but if you do, getting you back to normal is our number one priority! Restoring smoke and fire damaged items costs less than replacing them. Having your belongings restored, especially items of sentimental value, help most families recover from the trauma of a fire more quickly than otherwise possible.

If you Ever Need Us

Do not be afraid to contact us! We are here to help you get through the most disastrous home emergency.

Call SERVPRO of Jackson and Dekalb Counties today! (256) 259-4333

Humidity Fostering Mold

9/13/2018 (Permalink)

Mold is Approaching

We are creeping up on the most humid weather of the year, and that means it is about to be a thriving environment for mold down here in the south. Mold can be found both indoors and outdoors in places with high levels of moisture, such as leaks around pipes, windows, or roofs. If flooding has occurred and saturated your home, mold will also grow in drywall, dust, upholstery, and carpet, just to name a few. This is why it is of utmost importance to reach out to SERVPRO of Jackson and Dekalb Counties immediately if any water damage has occurred - our specially trained professionals will ensure your home and belongings are properly cleaned and dried to inhibit mold growth.

Acting on Mold Growth 

Mold can be many different colors, smell musty, and will often look like spots. Regardless of what type of mold it is, it needs to be removed. If you see visible mold, do not disturb it by attempting to clean the area yourself, touching the mold, or blowing air across affected areas. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home. If you suspect mold, keep loved ones out of the area, turn off fans and the HVAC system, and contact your friends at SERVPRO of Jackson and Dekalb Counties!

Have a question?

Call us today (256) 259-4333

Fire? How to Act Safely

9/13/2018 (Permalink)

Fire Damage Fire Safety Tips

Tips For Fire Safety:

Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

Test smoke alarms every month. If they’re not working, change the batteries.

Talk with all family members about a fire escape plan and practice the plan twice a year.

If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

We partner with the American Red Cross and also our local fire departments so fire prevention is VERY important to us! These tips are from REDCROSS.ORG

Here are some tips on WHAT TO DO AFTER A FIRE:

Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.

Let friends and family know you’re safe.

People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.

Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter.

Caring for Yourself & Loved Ones

Pay attention to how you and your loved ones are experiencing and handling stress. Promote emotional recovery by following these tips.

  • Discard any food that has been exposed to heat, smoke or soot.
  • Watch pets closely and keep them under your direct control.
  • Help people who require additional assistance- infants, elderly people, those without transportation, large families who may need additional help in an emergency situation, people with disabilities, and the people who care for them.
  • Also from REDCROSS.ORG, check it out for more information and make sure you are prepared in case an emergency happens in your Scottsboro, Rainsville, or Fort Payne home!

Insurance and SERVPRO

9/12/2018 (Permalink)

WHY MORE INSURANCE AGENTS CHOOSE SERVPRO

SERVPRO blends customer service with accountability! SERVPRO understands your responsibility to provide results to your shareholders and clients. SERVPRO is uniquely qualified to help when disaster strikes, making you their "hero" in their times of need.

We are here to make you look good.

There are many ways to ensure success as an insurance agent. Having a strong office staff, a company who pays claims in an ethical and timely manner, advertising, being involved in your community, and maintaining a positive relationship with your clients. Our teams are trained to reduce the lost time and mitigate the damages as quickly as possible. Whether it's fire, water, mold or any other cleanup; we are here to help, 24 hours a day. 

Our team members are available for direct cellular calls 7 days a week, 24 hours a day. You earn your client's loyalty by providing timely solutions. You provide help in a time of need. Instead of offering a call center solution, our team members are available to take the call on their business line! We will personally call your client back, offer a listening ear, and take away some of the fear they are experiencing.

Having a relationship with SERVPRO and our team of highly trained professionals has many benefits. We will ensure help arrives quickly (following our 1-4-8 time commitment), and our production team will help your clients regain control of their lives by treating them with respect, courteousness and working hard to get the job done the right way the first time. There are no unwelcome surprises with SERVPRO. Calling direct reduces wait times. The faster SERPVRO's team can arrive onsite to perform the cleanup, the better the results.

That's the SERVPRO difference.

DOs and DON'Ts of Home Floods

9/10/2018 (Permalink)

What to do before help Arrives

These Emergency Tips will assist you in taking the proper action if your Valley Head, Fort Payne, or Collinsville home suffers water damage. Please follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration. Here are the DOs and DON'Ts for a water damage from a clean water loss.

DOs

  • Call SERVPRO of Jackson and Dekalb Counties (256) 259-4333.
  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletops items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wooden blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents, and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

DON'Ts

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner. 
  • Use TV's or other appliances while standing on wet carpets of floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a Question?

Call Us Today – (256) 259-4333

Steps To Winter-Proof Your Pipes

9/10/2018 (Permalink)

Colder weather is just around the corner!

     Whether you're nestled along the Tennessee in Bridgeport, or you're tucked away on the mountain in Mentone, you've experienced the severe winters these past few years. Plunging temperatures can cause everything from puddles to ponds to pipes to freeze-especially pipes. Taking steps to prevent the freezing of these pipes in your home is very important. While SERVPRO of Jackson and Dekalb Counties is here to help you after disaster, we want to make sure disaster never strikes for you!

Trouble Areas to Check

     It is obvious that any sort of outdoor piping such as spigots and sprinklers are more susceptible to freezing than indoor piping. One thing that many don't consider, though, is that some indoor piping is more susceptible to freezing than other pipes due to their location inside the home. There are two main areas to treat before heading into winter weather:

  • Pipes outside or on the exterior of your house.
  • Exposed pipes in unheated areas of the home.

Protecting your Outdoor Piping

     Something as simple as a water hose can pose a serious threat to the composition of your pipes. Although a busted water hose can seem harmless enough (after all, you can buy a new water hose cheap!), it may prove to be a bigger problem than you might think. For instance, if your water hose is not drained, the water can back up into the pipes in your house. When the water on the outside freezes, the water that was backed up to the inside pipes will also freeze. It is common knowledge that water expands when it freezes. So, when the water inside your pipes freeze, the pipes burst causing stress and worry on you. 

Unheated/Exposed Indoor Plumbing

     Opposed to the common idea that basement pipes are the most likely to burst, pipes in unheated attics, garages, and crawl spaces are the most likely to burst. An easy way to ensure these pipes are safe during winter is coating the pipe with foam installation. For more severely unheated/exposed areas, heat tape, or tape that will use energy create heat once below a certain temperature, can be wrapped around at-risk pipes.

For the Unexposed At-Risk Pipes

     If there are pipes that reside within walls that have been problems in the past, it is best to get those checked out. Signs of pipe damage within walls could be that the affected area is darker than other areas of the wall. More extreme signs are moist walls and mold accumulation local to one area. If these signs are visible, give your local SERVPRO of Jackson and Dekalb Counties a call!

Heading South for Winter?

     If you plan to leave your house vacant for the colder winter months, there are two extra measures to take to ensure your home isn't a pond when you return home.

  • Set your thermostat to go no lower than 55 degrees
  • Shutoff all water supplies and open all faucets, toilets, showerheads, and spigots for draining (leaving no residual water in normally active pipes)

About SERVPRO of Jackson and Dekalb Counties

     SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today!

(256) 259-4333

Water Damage Timeline

9/10/2018 (Permalink)

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today (256) 259-4333

Jackson County Flooding

9/5/2018 (Permalink)

Jackson County Storm Flooding

Because of our location on the banks of The Tennessee River, Jackson County residents are especially prone to damage caused by floods.  Flooding can be common during the warmer seasons, but unusual weather patterns can also bring unexpected flooding that Jackson County can see throughout the entire year.

If your home has flooded, it is important to conduct a list of safety checks before you move back in.  The Department of Housing and Urban Development has a detailed outline listing these safety steps.  They include:

  • Checking the roof for dips across the surface
  • Checking external walls to determine if they are no longer plum
  • Checking the foundation from the outside to see if it has been damaged
  • Making sure electricity and gas have been shut off

Once inside, there can be many safety hazards and threats. The presence of mold is a real possibility and a valid concern for your personal safety. If you have an older home, there is also the risk of lead or asbestos contamination. Flood water contains multiple health hazards and just because the visible water is gone, it doesn’t mean the contaminants are no longer a threat.

That burning desire to check your home after major water damage is natural but even a few minutes inside could be bad for your health.  At SERVPRO of Jackson and DeKalb Counties, we provide emergency water disaster services.  We have given our mitigation specialists extensive training for safely entering this type of potentially dangerous environment and for getting the remediation process started.  It is our hope you never have to experience this type of natural disaster or other types of water damages, but if you do, we are a phone call away at (256) 259-4333 and are always ready to help! “Like it never even happened.”

Still Storm Season

9/5/2018 (Permalink)

Weather in Jackson and Dekalb County

Each year in Jackson and Dekalb we get several heavy late summer storms. We see flash flooding in the area on a regular basis. Seeing as how the Tennessee Valley weather can never make up its mind, being prepared for the worst weather possible is paramount! That is where we will help!

SERVPRO is here to Help

SERVPRO of Jackson and Dekalb has the team and experience to make sure you are properly prepared for any size disaster. If you have a commercial facility, you can chat with us about our Emergency Readiness Program (ERP) that helps document things like shut off valves and other critical emergency information. We even have a mobile phone app to help you develop your plan with us! We understand that many times you might just have questions. We encourage you to reach out to us! Just ask using one of our many platforms of communication and social media listed on our website! We have team members that are always available to help!

Have any questions?

Call us today (256) 259-4333

Here is the link to our mobile phone application:

https://ready.SERVPRO.com/home/MobileApp.

Fire Safety Precautions

9/5/2018 (Permalink)

Smoke alarms have been a staple in the American home, but should not go unnoticed or taken for granted. According to the National Fire Protection Association, three out of five home fire deaths resulted from fires in properties that did not have working smoke alarms. The death rate per 100 reported home fires was more than twice as high in homes that did not have any working smoke alarms. Most smoke alarm failures are due to missing, disconnected or dead batteries. According to the NFPA, there are precautions to take when it comes to maintaining and checking your smoke alarms.

Smoke alarm safety tips

·      Install smoke alarms inside and outside of each bedroom or sleeping area. Every level of the home, including the basement should have smoke alarms installed.

·      It is recommended to have interconnected smoke alarms so that when one smoke alarm goes off, they all go off at once.

·      Test all smoke alarms at least once a month by hitting the test button on the smoke alarm.

·      Smoke alarms should be installed on the ceiling or high up on a wall.

·      Replace all smoke alarms at 10 years of use.

·      People that are hard of hearing can order special smoke alarms that include flashing strobe lights and bed shakers to alert the person within the property.

·      Make sure to talk with your children about the importance of smoke alarms and what to do in case of a fire.

·      There are two kinds of alarms: ionization and photoelectric

                  o   Ionization smoke alarms are quicker to warn                              about flaming fires

                  o   Photoelectric smoke alarms are quicker to warn                          about smoldering fires

                  o   It is best to have both present in the home

Source - http://www.nfpa.org/safety-information/for-consumers/fire-and-safety-equipment/smoke-alarms/safety-messages-about-smoke-alarms    

Ultrasonic Contents Restoration

9/5/2018 (Permalink)

As a homeowner or even a renter, one of our biggest fears is losing everything we own to a natural disaster, especially the items that are most sentimental to us. When a natural disaster hits, it is much more than just a physical burden, it also takes a mental toll with everything that now needs cleaned and repaired. There are many different methods of cleaning, depending on the type of damages that are done, but one specific way could truly salvage items that you might have just given up on in the past. This method of cleaning is called Ultrasonic Content Cleaning.

Ultrasonic Content Cleaning uses cavitation action to access even the smallest of crevices on damaged objects. Cavitation is the formation of vapor cavities in liquid, meaning small bubbles that implode to send powerful shockwaves of pressure across the damaged or dirty object, successfully removing residue. This process can send the cleaning fluid in places that a hand cannot reach to clean.

According to TovaTech, the restoration process for smoke and water damaged articles includes a couple of different steps. First the objects are placed into mesh baskets where they are pre-washed with high agitation to remove as much loose residue as possible. Next, they are placed into the ultrasonic cleaning tank for the cavitation action to take place.  The bubbles from the cleaning fluid make their way through the items, removing the last of the remnants thoroughly cleaning the, what used to be, damaged items. The rinse station is next where the flowing reverse osmosis water (water that was put through a membrane removing tap water impurities) removes the soap residue and leaves that clean final touch. The last 5 minutes of the cleaning process go to the drying tunnel where the dyer covers the items in a continuous, down draft, hot air to make its way back to the customer.

According to besttechnologyinc.com, the assembly line layout of the Ultrasonic technology can improve cleaning and labor times by as much as 75%. This process has saved tons of money by restoring products instead of having to replace them. Items that look like they could never be used again have been restored back to beautiful looking items. Don’t give up on your items next time and give the ultrasonic cleaning a try.

Source - http://www.tovatech.com/blog/7816/ultrasonic-cleaner/contents-restoration-and-ultrasonic-cleaning

Water Damage: What to do

8/1/2018 (Permalink)

Water you going to do?

If you have a water damage in Scottsboro, Rainsville, Jasper, Fort Payne, or surrounding areas from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO of Jackson and DeKalb Counties arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

If you have experienced water damage call SERVPRO of Jackson and DeKalb Counties today at 256.845.4402 or 256.259.4333

Preventing Flood Damage

8/1/2018 (Permalink)

According to the National Flood Insurance program flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner’s insurance policies so it may be necessary to buy a separate flood policy for your home.

Three Key Steps

Here are a couple of tips to keep water from entering your home during a heavy rain event:

  1. Fix foundation leaks that may allow water to enter your home.
  2. Make sure your roof is secure and protected.
  3.  Clear gutters and drains

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Jackson and DeKalb Counties is ready to respond at any time and also provides a free assessment!

Steps to take in case of disaster

8/1/2018 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Call SERVPRO of Jackson and DeKalb Counties right away to come and dry your home so no further damage occurs!

Your Jackson/Dekalb County Commercial Warehouse Damage

6/19/2018 (Permalink)

Questions? Put us on your to-do list! Call us for information on a free Emergency Ready Profile for your business!

Flood in Your Business

Commercial water damage presents double trouble to you as an owner and employer. Not only do you need to recover your premises, equipment, and inventory from the effects of leaks or flooding, you also have employees and customers who rely on you to keep your business running even while restoration efforts are in process. SERVPRO works closely with our commercial clients to avoid closure or a shut down even after a significant water crisis to your warehouse or other storage facility affects your business. We highly encourage business owners to consult with us before any warehouse water disaster. By developing an Emergency READY Profile, you can pinpoint all critical information about your operation into a plan. Once finished with that plan, the information can be shared with, and will be easily accessible to our local water damage restoration experts.

Preventing commercial water damage in your workplace may not be possible. For instance, if heavy storms or flooding affect your warehouse, some damage might be unpreventable, but that is where SERVPRO will help! A systematic review of your preparedness can limit the effects of inevitable leaking, moving, or standing water to your bottom line. Take advantage of our training and expertise by scheduling a thorough assessment of your warehouse and other operations. There is no charge for our review of your facilities, and we will use the information gathered to ready our team should the worst happen. You can identify your business’s key personnel, so we know who to consult when a commercial water damage disaster strikes even if you are not always available. Details such as warehouse layout and the location of utilities, important documents, and priority areas within your building clarify and order the restoration and mitigation tasks needed to be completed, ensuring our team of water damage restoration technicians are “Ready for whatever happens.” Our staff will take photos and scope out the dimensions of your warehouse to assist with our post water damage work.

Locally Owned and Ready for Any Job!

Although best case scenario you will never have to use your Emergency READY Profile, preparedness is key to ensure efficiency when the unexpected happens. So give us a call today at (256) 845-4402! Don’t delay, let your local SERVPRO help you prepare today!

Fire Damage- Our Process

6/19/2018 (Permalink)

How We Record Progress

Do you ever wonder how SERVPRO keeps up with every customer’s job progress? SERVPRO of Jackson and DeKalb Counties has a pretty tried and true method to keep everyone up to date on the progress of every job. When a customer first calls in a loss, we at SERVPRO of Jackson and DeKalb Counties enter all of the pertinent information into a form called the FNOL or “First Notice of Loss.” This form is sent to everyone involved including our First Responders, Office staff so they can communicate with your insurance company, managers and ownership so they know the status of every job in progress. Every note, assessment, detail associated with that job from that point forward is attached to that initial FNOL so that it is at our fingertips if you ever have any questions or concerns.

Don’t Lose Your Business By Not Being Prepared

6/14/2018 (Permalink)

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Jackson and DeKalb Counties has worked with many businesses in the area to ensure they are prepared for any emergency.

Between 2004-2008 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barbershops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started between 9PM-5AM caused $75,000 dollars in damage. First that started between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips For Creating a Successful Emergency Ready Plan:

  • Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  • Identify and label utility shut-off locations.
  • Identify local utility contact information.
  • Identify local emergency contact information such as fire, police, and hospital contacts.
  • Establish main internal contacts for purposes of employee safety and emergency work authorization.


The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

256-259-4333 or 256-845-4402

As a trusted leader in the restoration industry, SERVPRO of Jackson and DeKalb Counties has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. SERVPRO will help make your disaster "Like it never even happened"! Contact us for more information.

How We Treat Our Customers

6/8/2018 (Permalink)

We strive to be your best friend throughout the entire restoration process!

The Golden Rule


At SERVPRO® of Jackson and Dekalb Counties we often talk about our Core Values. They include:

  • Always doing the right thing
  • Be Phenomenal
  • Focus on the Customer
  • Achieve success
  • Grow together
  • Follow the Golden Rule.

When we are doing work it is often in homes. We know that we must earn and work to keep trust with our customers, and that we must be good Samaritan’s every day and on every job. When a disaster occurs in your home or office, our experienced crews walk through the process with you. They assist in answering questions, bridging the gap between you and your insurance. We strive to ensure that all necessary parties have the information needed to complete the job faster and get you back to life before.

If your home or office should have a water damage...

Whether it is from a sprinkler break or a space heater overheating, know that you can trust the team with 50+ years of experience to help guide you through it.

We are ready 24/7, 365 to help you at (256) 845-4402

Around The Clock

6/8/2018 (Permalink)

We are available 24/7

No Days Off

24/7 Country

Disasters big and small can strike anywhere at any time, that can be a scary thought. SERVPRO® of Jackson and Dekalb Counties is committed to limiting disruptions to you, your organization, and those you serve. Recently we were on site to respond to a broken pipe within a local area nursing home. The nursing home had 8 rooms with patients inside affected. We are proud of the work our teams did around the clock to ensure that those patients could return to their rooms in a timely fashion. Due to the immediate action taken and the dedication of putting our customers first we were able to insure that very few days  were missed due to the leak.

If disaster should strike make sure to call the team who is Here To Help® you and help to make it “Like it never even happened.”

Call SERVPRO® of Jackson and Dekalb Counties at (256) 845-4402.

PPE Equipment

5/21/2018 (Permalink)

Sometimes PPEs just look funny.

Personal Protective Equipment

PPEs

Personal Protective Equipment (PPE) will be worn by our crews for various reasons. OSHA online states “Personal protective equipment, commonly referred to as "PPE", is equipment worn to minimize exposure to serious workplace injuries and illnesses. These injuries and illnesses may result from contact with chemical, radiological, physical, electrical, mechanical, or other workplace hazards. Personal protective equipment may include items such as gloves, safety glasses and shoes, earplugs or muffs, hard hats, respirators, or coveralls, vests and full body suits.”

If you would like more information on “PPE”, please click the link provided above to continue reading.

Our crews wear these often to ensure maximal safety when operating in your home or business. PPE’s may be used in crawlspaces, attics, or even a living room depending on what kind of damage is incurred!

We proudly service Scottsboro, Fort Payne, Collinsville, Fyffe, Stevenson, Valley Head, Woodville, Henagar, and surrounding communities!

Mold in Fort Payne/Mold in Scottsboro

5/9/2018 (Permalink)

Taking a shop vac to your mess may not completely dry your water damage.

Cleaning on your own..

What happens when a customer decides that they can clean up a water damage with towels or a Wet Vac? MOLD!

Water damages

What you can see and also what you CAN'T see.

If there is no proper mitigation done by a professional, this damage can turn dangerous. Trying to mitigate water damage on your own may seem like an inexpensive alternative, but it can prove to be more expensive in the long run. There is a possibility that microbial growth, mold growth, or even structural damage could occur as a result of incomplete drying.

SERVPRO of Jackson and DeKalb Counties has professional equipment that is able to detect moisture in the walls, insulation, floors, ceilings and anywhere else you might not be able to see. 

It is free for us to come out and investigate. Water damage restoration is much less invasive and less expensive than mold remediation. 

Dryer Vent Fires

5/4/2018 (Permalink)

Dryer vent with excessive lent production.

The More You Know

Different kinds of home fires..

We all know about the kitchen fires, the cigarette fires, and the electrical fires that cause severe damage in homes. There is another kind of fire that causes over 34% of home fires each year: Dryer Vents. Failure to clean these drying vents are causing more and more fire damage in homes each year. 

According to our friends at FEMA, during the peak months of fall and winter, they are even more likely to occur in your home. 

The facts do not lie,  FEMA reports: "2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss." That's a staggering statistic. 

Keep your home safe during the winter season and year-round by keeping those dryer vents nice and clean!

If you want to see a video of us in action cleaning a dryer vent, check out this link!

What To Do If Your Basement Floods

4/27/2018 (Permalink)

1/2 deep standing water in basement.

Flooded Basement

Fort Payne, Scottsboro, and the entire state of Alabamahas suffered a severe droughts in the recent past. While heavy rainfall is a very common cause for flooding basements, there are several other causes of basement flooding. Some of these major causes are:

    • A blocked or failed sewer lateral pipe
    • Heavy rain causes surface water to pool around your home
    • Storm sewer backup
    • Sanitary sewer backup
    • Foundation drainage failure
    • Water supply-line break or hot-water tank failure

Because basements are the lowest part of a home and generally built underground, the basement is prone to suffering from flooding and high moisture levels. High moisture levels are worrisome as well due to the risk of microbial growth.

If you have any questions or need help, call us at (256) 259-4333

SERVPRO of Jackson and Dekalb Counties will always respond to your call within 1 hour, begin the water extraction process within 4 hours, and notify the adjuster no later than 8 hours from the time of your loss. If the water damage is not handled quickly and properly it can cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get. SERVPRO is here to help.

What To Do After Roof Damage

4/16/2018 (Permalink)

Roof Damage

Powerful storms often cause multiple cases of roof damage in Jackson County, or roof damage in Dekalb Counties. Because so many homeowners in your area may be affected by the same issue, it can be hard to get a storm damage repair team to your home in a timely manner. If you have to wait a bit to start the real repairs on your roof, you may want to take some steps to protect your home. Protection can help do the following:

• Decrease chances of flooding
• Stop more materials from getting ripped off
• Stop material tears from getting bigger

Now that you know protecting a damaged roof is important, you may want to learn what you can do to guard your system from further damage.

Boards

Your roof repair team can use boards to temporarily fix certain aspects of a roofing system. For example, if the wind damage caused a tree branch to fall onto a roof, you may want to use a combination of boards to secure the damaged tree to ensure more branches do not fall onto your house.

Tarps

Making your home watertight is an important part of roof repairs. However, roof damage often opens your house up to water damage even if there is the smallest of sprinkles. You can use a tarp to cover any holes or missing shingles on your system. If necessary, you may want to use a couple of boards to help keep the tarps securely in their place.

Claims

Your insurance coverage may help you make repairs to your house. Before you start doing anything too big, you may want to call your provider to learn more about your policy. You may need to take photos, call an adjuster or work with a repair team familiar with the insurance claims process.

Roof damage can be a major concern for you. This disrepair can leave the rest of your home vulnerable. If you cannot get a permanent repair started right away, you may want to protect the damaged system from further harm.

For more information, call us!

(256) 259-4333

Moldy Food and Drinks

4/13/2018 (Permalink)

Mold can be found almost anywhere. Even your coffee.

Mycotoxins in My Food/Drink?

Don't make your midnight snack in the dark!

We've all been in the same situation. It's late at night and you just can't sleep without filling your stomach with a nice sandwich. Oh no! You open the bread cabinet and find your slices have mold on the corners. Do you still eat it? According to Science, you shouldn't. Even if you tear off that translucent green part, mold will still be in the bread. Mold, like plants, have root systems. So unless you want a mouthful of fungus you might need to make a midnight trip to the store or just skip the snack altogether.

What happens if I eat mold?

According to the USDA, some molds contain "mycotoxins". Now what is a mycotoxin you might ask? Great question! Mycotoxins are a property of foodborne molds that have the potential to make you sick. Some scientists disagree on the severity of sickness these mycotoxins can produce, but either way, who wants to eat mold? Not me. 

Mold and You

4/10/2018 (Permalink)

Mold and Microbial growth can pop up anywhere.

How Mold Affects You

Microbial Growth Around You Can Be Dangerous

According to the Center for Disease Control, mold will affect everyone in different ways. Some more or less severe than others. No matter who, though, mold is a problem that needs to be dealt with as soon as it is presented as an issue to begin with. SERVPRO of Jackson and DeKalb Counties is trained to help you if you find yourself dealing with mold. We are trained and certified through The Institute of Inspection, Cleaning, and Restoration Certification (IICRC). The IICRC is a trains and certifies our employees on internationally recognized industry-standard practices in mold remediation.

What You Can Do

If you suspect mold or microbial growth is in your home follow the instructions in the following link on our page! SERVPRO of Jackson and DeKalb Counties is Here To Help!

Tornado Season

4/2/2018 (Permalink)

Tornadoes can be very dangerous. Be sure you adhere to safe practices in inclement weather.

Twister Time

We are in the middle of tornado season here in Northeast Alabama with our main threat being tornado and wind damage. Here are a couple of things from ready.gov to help be prepared in the event of severe weather.

To begin preparing, you should build an emergency kit and make a family communications plan.

Listen to NOAA Weather Radio or to commercial radio or television newscasts for the latest information. In any emergency, always listen to the instructions given by local emergency management officials.

Be alert to changing weather conditions. Look for approaching storms.

If you see approaching storms or any of the danger signs, be prepared to take shelter immediately.

Go to a pre-designated area such as a safe room, basement, storm cellar, or the lowest building level. If there is no basement, go to the center of a small interior room on the lowest level (closet, interior hallway) away from corners, windows, doors, and outside walls. Put as many walls as possible between you and the outside. Get under a sturdy table and use your arms to protect your head and neck.

Fire Equipment You Need

4/2/2018 (Permalink)

Follow the pass guide!

Your Property and Fires

Common Tragedies

Fires and fire damage are common tragedies among homeowners. But, there are ways to lessen the damage. SERVPRO of Jackson and Dekalb Counties is Here to Help so fires don’t ruin your warm weather activities. One is having a proper fire extinguisher --especially, during grilling season. Make sure you follow these rules from our friends at the American Red Cross when it comes to having a good extinguisher:

  • Always have more than one working extinguisher in your home.
  • Install extinguishers high on the wall and away from any heat sources.
  • If an extinguisher doesn’t work on a fire immediately, drop it and get out. Most portable extinguishers empty in 8 seconds.
  • Make sure the gauge on your extinguisher is properly charged.

Once you have the right fire extinguisher, always remember PASS:

P- Pull the pin and hold the extinguisher with the nozzle pointing away from you.

A- Aim low. Point the extinguisher at the base of the fire.

S- Squeeze the lever slowly and evenly

S- Sweep the nozzle from side to side.

We hope these tips keep fires and fire damage from your homes. But, if you have fire damage and need SERVPRO, we are always Here to Help.

Call us:

(256) 259-4333.

Flooded Basement in Fort Payne

3/6/2018 (Permalink)

Water 6 inches deep in a basement!

A basement can flood at any time!

Although flooding most often occurs during heavy rainfall, Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Fort Payne basement could flood, including:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water heater failure

 The flooding in this Fort Payne home was caused by heavy rain runoff. Fort Payne had received over 8” of rain that week. We were onsite within an hour and began to assess the damage and extracting the water. We use advanced inspection and monitoring equipment to determine your home’s structure is dry to acceptable levels and is actually dry.

If water damage is not handled quickly and properly, it can cause severe damage to your home’s structure not to mention the potential harmful health effects of mold. Remember, the longer your wait, the worse the problem becomes. 

We are flood specialists:

  • Available 24/7/365
  • We are a preferred vendor to most National Insurance Companies
  • We bill the insurance company directly for covered claims
  • Our Technicians are Highly Trained and IICRC Certified
  • We follow the IICRC S-500 Restoration Guidelines
  • The most technologically advanced equipment for assessing and drying equipment

Questions? Call us today in DeKalb County at 256.845.4402 or in Jackson County at 256.259-4333

Biohazard

3/5/2018 (Permalink)

We try to make the process as easy and seamless for you.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

If the unfortunate happens, SERVPRO of Jackson and DeKalb Counties has the training, knowledge, and experience to handle even the most difficult of situations. We perform Bio-Hazard cleanup from either homicide, suicide, sewage, etc. and wanted you to be aware of it.

With offices in Scottsboro and Fort Payne, we are centrally located to respond quickly to your needs. Call the office today:

(256) 259-4333 or (256) 845-4402

Mold in your Scottsboro, Rainsville, or Fort Payne Home?

2/22/2018 (Permalink)

Does Your Scottsboro, Fort Payne, or Rainsville Home Have A Mold Problem?


In North East Alabama, mold can spread through a home in as little as 48 hours. Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy.

Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today

(256) 259-4333 or (256) 845-4402

How do experts find hidden mold?

2/22/2018 (Permalink)

If you have noticed a mold smell in a residential or commercial building in Fort Payne or Scottsboro AL,  but do not see any signs of visible mold, hidden mold may be present. A fungus smell or mildew smell can be one of the most reliable indicators of the presence of mold that cannot be seen on surfaces. If this odor is present but you cannot find any evidence of mold, the next step is to contact a professional mold testing and clean-up service and stop searching on your own. If you disturb a colony while looking for hidden mold, it can be easy to spread spores and worsen the problem.

Experts rely on several tools and methods to locate hidden mold including:

• Borescopes
• Moisture meters and hygrometers (humidity)
• Thermal cameras
• Confirming mold smell
• Making test cuts or pulling up small sections of carpet
• Checking for signs of leaks

These methods may vary in effectiveness depending on the length of time since water damage created conditions conducive to mold growth. If a property has recently experienced flooding or a severe leak, it is a good idea to contact a mold testing, clean-up and remediation service as soon as you suspect that mold may be growing. Mold can quickly develop on drywall, masonry or ceiling tiles that have been exposed to moisture. Some of these methods are more reliable once the source of the leak has been addressed but while there is still evidence of water damage.

If you are experiencing a persistent mildew smell or mold smell in a your home or commercial property in Scottsboro, Fort Payne, or surrounding areas, without any visible indications of mold growth, you should contact a reputable mold testing and clean-up service as soon as possible. These specialists can identify the source of a fungus smell and use the most effective tools and methods to confirm whether mold is present and start the clean-up process.

Esporta Washing System!

2/20/2018 (Permalink)

Our Esporta Washing System

Leaders in The Field!

SERVPRO of Jackson and Dekalb Counties is proud to be one of the first local providers of textile washing services! Thanks to the latest technologies, our team is now able to restore:

  • soiled
  • sooted
  • mold damaged
  • sewage damaged

 areas on your bedding, clothing, linens, and leather goods.

Items once thought to be trash are now able to be restored and back in your hands in a matter of days! This Esporta cleaning process will now be implemented as a part of our textiles restoration process and can be delivered cleaner than ever! Let us salvage all of your families memories, and help to restore your life, "Like it never even happened."

About the Esporta Wash System from the makers

"How Does The Esporta iS4000 Clean 90% of Soft Contents?

The Esporta iS4000 utilizes a game-changing Hydraulic Cleaning process to guarantee the best clean possible. The Hydraulic Cleaning process breaks the chamber of the machine into multiple parts, and items are placed in these areas to be cleaned with a specially patented tumble.

The Hydraulic Cleaning process has been tested in over 15 independent laboratory studies in addition to thousands of cleaning jobs. In every instance, the iS4000 ensures products are food grade clean."

Improving for you!

We want to work smarter to make everything smoother for you! With faster and more quality services, your disaster can seem less impactful.

Fire Damage-One Point of Contact

2/4/2018 (Permalink)

What would you do if...

You receive a call from a client today with a fire loss?

You have a fire loss on one of your properties?

You have a fire at your own personal property?

Some statistics...

Fire claims spike during the months of November - February.

On average, Fire causes over $12.4 billion in property damage annualy.

Top 5 Causes of Fire loss:
Cooking equipment
Heating equipment
Intentional
Electrical distribution & lighting equipment
Smoking materials

After the fire is out...

You need a company "Like SERVPRO"
Industry research from 2016 by Buntin Group found that SERVPRO Brand is becoming synonymous with the services provided!

Why not a Contractor?

Mitigate, clean, & restore FIRST! Then repair and rebuild.

SERVPRO of Jackson and DeKalb Counties can handle it all -One Stop Shop.

By the way...

WE DO BOARDUP!
Many times, the home or building must be secured immediately BEFORE anything else.

Large-Scale Flooding

1/24/2018 (Permalink)

Desiccant drying in a hallway alongside air movers!

Desiccant!

This is a tool we use alongside dehumidifiers for larger buildings. Desiccants operate differently than standard low grain refrigerant dehumidifiers. Desiccants do not collect water through condensation. They vent moisture-laden air from inside the structure to outside the structure using a ventilation system. These are large units that sit outside the structure with venting tubes and air input tubes.

The tubes come from and go to the affected building. They create the greatest vapor pressure and are best used when trying to dry wood flooring, plaster, or concrete. They work on the principle of absorption rather then condensation.  In this process, water vapor is adsorbed by a silica gel. The silica gel is then activated by air movement. This energy causes the desiccant to push the water vapor; Releasing its moisture to the outside air.

Continuing Education

1/16/2018 (Permalink)

Our most recent CE Class

Continuing Education (CE) is one of SERVPRO’s favorite methods for meeting our insurance clients. It is our means of educating the insurance and real estate industries to provide them with their insurance credits. Our CE program promotes a good relationship with our local insurance community ensuring they stay certified in their field.

Our CE courses must be held in a facility that complies with the Americans with Disabilities Act (ADA). The room must be large enough to accommodate students with comfortable chairs and writing surfaces for each individual. We will not use homes, vehicles, public transportation, or any uncomfortable classroom setting.

When classes are over, we collect the class roster and attendance sheets, organize folders of required paperwork, and send them to be processed. Our franchise cannot make and distribute Certificates of Completion due to legal guidelines. Certificates of Completion will be generated by our corporate CE team. For attendees ineligible for a Certificate of Completion (explanation will be provided), a Certificate of Attendance will be provided from our CE team.

Best of Dekalb 2017!

1/11/2018 (Permalink)

Sign hung from our Fort Payne office on Gault Avenue!

Proud To Be A Part of The Community!

2017 was a great year for SERVPRO of Jackson and DeKalb Counties! From being able to help hurricane victims to bringing on some wonderful new employees, 2017 was one for the books.

We proudly serve many communities in Northeast Alabama, and are grateful to have been voted "Best of DeKalb" in our market for 2017. We have been serving this area since 2001, and couldn't be more appreciative of the business you have given us.

The award means a lot to the wonderful staff at SERVPRO who are from the communities we serve. From parades to charity drives, SERVPRO plans to remain active in DeKalb County and in all the communities we serve in the future.

Thank You!

SERVPRO of Jackson and DeKalb Counties would like to express a HUGE THANK YOU to everyone who has accepted us as a part of the community! Without the customers, we couldn't grow as a business. From the SERVPRO team, thank you for everything you do!

Mold Can Cause Big Problems in Fort Payne and Surrounding Areas

12/28/2017 (Permalink)

Mold growth from a water damage

Contact SERVPRO of Jackson and DeKalb Counties at the First Sign of Mold to Prevent Further Damage

Mold is one of the most common and costly types of damage that can happen to any American home, and despite the assertions of some neighbors, family members, and unprofessional internet resources, you should be very concerned if you find fungi growing on your property. Mold damage is one of Northeast Alabama's most ubiquitous problems. Damage from mold growth persists in many homes, and new colonies are a constant risk even in the winter months.

Mold damage in this area is neither benign nor unimportant. Fungal growth is always a bad thing for the affected home and can grow into a massive problem over time. Potential symptoms and side effects of mold damage include strong and putrid smells, discoloration, deterioration of materials, blocked vents, weakened structural elements, and potentially, health effects for anyone residing or working in the building. In many cases, these issues may be prominent, as many patches of growth can be difficult to detect without specialized tools or easily-seen symptoms like these. SERVPRO technicians use advanced sensors and technology to detect excess moisture and heat generation behind walls and in crawl spaces to find hidden patches of mold and eliminate growth even in the most inconvenient of places. 

While mold can cause all of these problems in any infected home, almost all of them can be mitigated through a fast response and professional care. Calling a company like SERVPRO as soon as you find measurable mold growth in your home helps to ensure that it receives the best care possible within a short time, stopping further growth and preventing existing conditions from worsening. If you ever find signs of growth in your home, be sure to contact us immediately.

SERVPRO of Jackson and DeKalb Counties  is a local damage mitigation and restoration company that specializes in finding, eliminating, and cleaning up after mold damage in local homes. Call us at the first sign of trouble at 256.259.4333 or 256.845.4402

Hurricane Harvey

12/6/2017 (Permalink)

Houston Flooding

In August of 2017, one of the costliest natural disasters in US history struck the Houston area. We were fortunate enough to be asked to respond to those homeowners in need. We have also worked floods and hurricanes in New York, Florida, Louisiana, Colorado, Alabama, Illinois, Missouri, and Georgia among others. 

Flood waters, and the restoration of the buildings they affect, are treated the same way as sewage due to the amount of contamination in the water. 

If disaster should ever strike in your area, and your home or business is affected, make sure to use a vendor that is an IICRC certified firm, as well as the technicians working on your home are IICRC certified. This will go a long way in restoring your home properly. 

Mold Growth

10/4/2017 (Permalink)

Mold can prove to be a pain. Don't hesitate to call today!

Mold Damage

Mold is not quite as common as the Alabama sunshine, but it does happen to many residents. There is a common myth that mold starts due to poor housekeeping or it only happens to hoarders. It is untrue because mold is everywhere.
Mold spores only become a threat when they have the right combination of moisture, temperature, and a food source. To stop the threat; an experienced restoration company knows that we need to break one side of that triangle of resources. The easiest method is to remove the source of moisture. SERVPRO of Jackson and Dekalb knows that the sooner we get started, the faster we can stop the mold damage and prevent further growth in a Woodville or Crossville home.

To get quickly started, we have developed a list of questions for the homeowner that help us determine where the mold source might be along with other, useful information:

1. Is there visible mold in your home? Where is it?
2. Is there a strong, musty odor?
3. Have you had any problems with mold previously?
4. Is there current water damage or have you had water damage in the past? When did any previous damage happen?
Once we have this information, our inspectors can quickly find the source of the mold infestation, areas of excess moisture and how to stop both. 

What We Can Do


Technicians begin by removing any standing water. For puddles and other small areas, we use water extractor wands to get into crawlspaces and small areas. For areas we cannot physically get into, we place a chemical desiccant to draw moisture from the surrounding air or set up a dehumidifier to draw larger amounts of moisture. Some of these machines can draw out over 20 gallons of water per day.

Once the air is dry enough, the mold spores return to a dormant state. If the spores are only on a surface, we attempt to vacuum them up or use dry wiping to remove them. Vacuuming and dry wiping get the spores out of the home without adding moisture to the environment.

If the spores had time to grow into building material such as drywall, we prefer to remove the entire panel and dispose of it. Attempting to dig out the mold to prevent replacing panels is rarely ever cost-effective. It is a labor-intensive process that adds up quickly on a final bill. 

Here to Help!

SERVPRO of Jackson and DeKalb Counties is ready 24/7 to help local homeowners mitigate the effects of storms and weather disasters.

Call us at the first sign of trouble!

(256) 259-4333!

Dealing with Contaminated Water!

9/26/2017 (Permalink)

Be able to recognize contaminated and clean water!

SERVPRO's Tips on Contaminated Water

These Emergency Tips will assist you in taking the proper action until SERVPRO of Jackson and Dekalb Counties professionals arrive. Please follow these DO's and DON'Ts to help reduce damage and increase the chances of a successful restoration.

Here are the DO's and DON'Ts for Water damage from Contaminated Water.

DO's 

  • Call SERVPRO of Jackson and Dekalb immediately at (256) 259-4333.
  • Avoid all contact with sewage and items contaminated by sewage. This includes damages incurred by a sewage backup.
  • Wash your hands thoroughly after contact with contaminated items.

DON'Ts 

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to contaminated areas.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult with your local health department or physician.

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb specializes in the cleanup and restoration of residential and commercial property after a sewage backup or a contaminated water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have questions about Contaminated Water Damage and Cleanup? Call us - (256) 259-4333

Recovery Stats

9/20/2017 (Permalink)

Are you prepared for disaster?

Statistics on Business Recovery

  • Almost than 40% of businesses never reopen after a disaster. (FEMA)
  • 75% of small businesses do not have a disaster recovery plan. (Nationwide)
  • 52% say it would take at least 3 months for them to recover from disaster.
  • 26% of business owners believed that there was a low likelihood that they or their business would be affected by natural disaster.

The Eastern Kentucky University Department of Safety, Security, and Emergency Management (EKU) has put together a very informative graphic on the subject of business preparedness. The link to that infographic is (HERE).

Here are some statistics cited by EKU's "TOP NATURAL DISASTERS that Threaten Businesses":

  • Between the years 2000-2013, natural disasters cost the global insurance industry around $37 billion
  • In totality, natural disasters have cost the global economy $2.5 trillion
  • 1 in 3 small business owners say they have been personally affected by a storm or extreme weather
  • Small businesses, on average, lose $3,000 a day after closing due to a major storm
  • 84% of small businesses do NOT have disaster insurance
  • Additionally, 71% of owners do not own a backup generator in case of power outage
  • On May 18-22 of 2013, Severe Weather caused $3.8 billion in economic loss adding to the total of $16 billion dollars in economic loss nationally for the year 2013.
  • Every state in The Southeast is most at risk for Hurricane damage with Texas being the largest target of Natural Disasters in 2013

Tips for Creating a Successful Emergency Ready Plan

  1. Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

Here to Help!

If you have any question, don't hesitate to call SERVPRO of Jackson Dekalb Walker Counties!

(256) 259-4333

Facts About Smoke and Soot

9/19/2017 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in your Fort Payne or Scottsboro home.

That old fire smell

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke - wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Jackson and Dekalb Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke - Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke - Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue - Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. 

Have Questions about Fire, Smoke, or Soot Damage?  

Call Us Today @ (256) 259-4333

SERVPRO Disaster Response

9/14/2017 (Permalink)

Hurricane off of Atlantic Coast

How Our Local Community Responds to Hurricanes

SERVPRO® works as a team across the country to help those that have been affected by a disaster. In years past, our local franchise has sent crews to various hurricane sites to help reach customers faster so that they can begin putting their lives back together. Local crews from SERVPRO has helped with Hurricane storms Ivan (2004), Katrina (2005), Lee (2011), Isaac (2013), and now Harvey/Irma (2017).

Faster to Any Size Disaster

Being a part of SERVPRO®, we know that our job is to help customers and victims of disasters put their lives back together. It's nice to know that if a tornado, flood, ice storm, or any other disaster were to strike the heartland, that there are over 1,700 franchises in our system that can come to our aid to help you put your life back together.

Just remember that SERVPRO® is faster to any size disaster.

Power Outage Tips

9/14/2017 (Permalink)

Don't get caught unprepared! Be aware!

Going Dark

This year, we have seen some major power outages across the nation. Power outages can not only be dangerous to you and your family, but they can also cause immense stress if you are not properly prepared.

According to ready.gov:

Before a Power Outage:

  • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
  • Make sure you have alternative charging methods for your phone or any device that requires power.
  • Charge cell phones and any battery powered devices.
  • Know where the manual release lever of your electric garage door opener is located and how to operate it.
  • Purchase ice or freeze water-filled plastic containers to help keep food cold during a temporary power outage.
  • Keep your car's gas tank full-gas stations rely on electricity to power their pumps. If you use your car to re-charge devices, do NOT keep the car running in a garage, partially enclosed space, or close to a home, this can lead to carbon monoxide poisoning.
  • Learn about the emergency plans that have been established in your area by visiting your state's or local website so you can locate the closest cooling and warming shelters.
  • If you rely on anything that is battery-operated or power dependent like a medical device determine a back-up plan.

During a Power Outage

  • Only use flashlights for emergency lighting, candles can cause fires.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours.
  • Take steps to remain cool if it is hot outside. In intense heat when the power may be off for a long time, consider going to a movie theater, shopping mall or restaurant that may be open in your community. If you remain at home, move to the lowest level of your home, since cool air falls. Wear lightweight, light-colored clothing. Drink plenty of water, even if you do not feel thirsty.
  • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors. Never use your oven as a source of heat. If the power may be out for a prolonged period, plan to go to another location (the home of a relative or friend, or a public facility) that has heat to keep warm.
  • Turn off or disconnect appliances and other equipment in case of a momentary power surges that can damage computers and other devices. Consider adding surge protectors.
  • If you are considering purchasing a generator for your home, consult an electrician or engineer before purchasing and installing.
  • Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home's electrical system.

If you experience a water damage after a storm, call SERVPRO of Jackson and DeKalb Counties at (256) 259-4333 to remediate your damage and restore you home to pre-storm damage condition.

 

What to do after a fire

9/13/2017 (Permalink)

Damage after a house fire.

After Disaster

There are some things you should understand before attempting to combat secondary damages produced by a fire including how to protect yourself, your family, or anyone else that might enter your home while restoration is underway.


Always think safety first when dealing with fire damage in your Lookout Mountain, Sand Mountain, or Wills Valley home. Even though the fire may be out, dust, soot, and airborne particles can wreak havoc on your breathing. Anyone entering your home should wear the appropriate personal protective equipment including masks, gloves, boots, and eye wear.

Before entering your home, understand that hazards may exist that pose severe risks to you and your family. You must be aware of what might occur in every situation to help keep everyone safe. If you have even the tiniest doubt, it could cause someone their life. Never take any chances, get a fully licensed professional, like those offered at SERVPRO, to take risks for you.

An expertly trained restoration technician wears the safety equipment and takes any necessary precautions to avoid hazards of different types. SERVPRO technicians understand how to prevent contact with a variety of substances that might cause harm. They also know when and when not to ventilate an area. We have access to a range of industrial-grade equipment that allows us to remove water used to extinguish a fire.

All of the burned debris and materials cause odors that should be withdrawn and disposed of in a certain way. The contents of your home that are restorable require special handling to prevent additional damage. Your SERVPRO team uses a restore versus replace mentality when considering alternatives during your restoration. We do everything we can to prevent losses and restore your home; this means that you can count on us to treat each item accordingly and give you the results you deserve.

Make the most of what is available today. At SERVPRO of Jackson and DeKalb Counties, our staff is proud to serve as your one-stop solution and show pure dedication in providing you quality, full-service solutions to any emergency situations that occur on your property.

Removing Dog Smell for Summer

7/5/2017 (Permalink)

Man's best friend wants to go outside!

Removing That Dog Smell from your Home

            Summer weather is here and it is finally time to let the dog outside! For many of us living in Northeast Alabama, our dogs are part of the family. Whether Fido is our hunting, walking, or riding buddy, we love that dog with all of our hearts. Sadly there is no amount of pure love that can make up for a bad smell, and having our four legged pal inside for the colder winter months might stir up some smells. Even though the door is open and Fido is out of the house, the smell seems to hang around! With family coming around for the occasional Summer Shindig, we are here to offer some tips on keeping your house smelling clean!

Clean any surface/furniture the dog touches

            A handheld vacuum can work wonders for removing pet hair (and resulting odors) from couches, chairs, and any such like your canine compadre comes into contact with. With a little plug and switch, you can make sure that the family home smells a lot less like the family dog. Be sure to remove cushions and pillows to:

1)      Be able to get otherwise forgotten areas under the cushions

2)      Vacuum and clean the pillows and cushions individually (for a more thorough clean)

Although this task may seem ineffective in theory, it could just prove to be the difference in whether or not your in-laws approve of your housekeeping.

            If your cleaning requires more than you can do, bring your furniture or rugs by your local SERVPRO of Jackson and Dekalb Counties! We will help you get your summer started off fresh!

Get your home Summer ready!

6/12/2017 (Permalink)

It's common for many people to spend more time at home during the summer season as they entertain and bond with the family. Unfortunately, the space can have a lack of functionality and appeal if it's not updated. If you want to transition your home from spring to summer, there are a few important tips to follow.

Add Blackout Curtains

Hang blackout curtains to prevent the heat from transferring into your home which creates a cooler interior setting. The curtains can help to keep your energy costs low and can prevent your HVAC system from working too hard. You can also apply tint to the windows to block harmful UV rays.

Hire Professional Cleaners

Feel proud to show off the quality of your home by hiring professional cleaners who can perform seasonal cleaning that includes wiping down the baseboards or the blades on overhead fans. The cleaners can also deep clean the carpets or remove water residue in the showers for regular home maintenance that will create a comfortable setting to spend time in during the season. You can also hire a professional from a company like SERVPRO of Jackson and DeKalb Counties to restore water damage from leaks that developed earlier in the year.

Prepare the Pool

If you have your own pool, you can prepare it for summer use by adding new chemicals and shocking the water to keep it clean. Skim the water for leaves or debris, and scrub the walls of the pool with a brush to remove algae that have developed. You'll also want to vacuum the floor of the pool to remove dirt or grime that is present. Don't forget to check the pool pump to ensure that water is flowing through it. Use a hydrochloric acid mix if the salt chlorinator is covered in white-scale.

Plant Annuals

Brighten up your home by planting annuals that will create a cozy and beautiful setting. Place the plants in areas where there's direct sunlight or use impatiens that can thrive in areas of shade. Place a few lanterns outside that can hold lit candles when you're planning on spending time outdoors in the summer evenings.

Replace the Air Filter

Replace the air filter on your HVAC system to ensure that it operates better during the summer months and to reduce your energy usage on the property. You can also hire a professional to inspect the appliance and perform any repairs that are needed, which will increase its lifespan.

Being Prepared for Disasters

3/13/2017 (Permalink)

Be Red Cross Ready!

Being prepared means being equipped with the proper supplies you may need in the event of an emergency or disaster. Keep your supplies in an easy-to-carry emergency preparedness kit that you can use at home or take with you in case you must evacuate.

At a minimum, you should have the basic supplies listed below:

Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)

Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home).

Flashlight

Battery-powered or hand-crank radio

Extra batteriesFirst aid kit [Avail

First aid kit

Medications (7-day supply) and medical items

Multi-purpose tool

Sanitation and personal hygiene items

Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)

Cell phone with chargers

Family and emergency contact information

Extra cash

Emergency blanket

Map(s) of the area

Consider the needs of all family members and add supplies to your kit. Suggested items to help meet additional needs are:

Medical supplies (hearing aids with extra batteries, glasses, contact lenses, syringes, etc)

Baby supplies (bottles, formula, baby food, diapers)

Games and activities for children

Pet supplies (collar, leash, ID, food, carrier, bowl)

Two-way radios

Extra set of car keys and house keys

Manual can opener

Additional supplies to keep at home or in your survival kit based on the types of disasters common to your area:

Whistle

N95 or surgical masks

Matches

Rain gear

Towels

Work gloves

Tools/supplies for securing your home

Extra clothing, hat and sturdy shoes

Plastic sheeting

Duct tape

Scissors

Household liquid bleach

Entertainment items

Blankets or sleeping bags


For more information check out redcross.org 

HVAC Air Duct Cleaning

5/25/2016 (Permalink)

Spring is springing here in Northeast Alabama.  With that comes thoughts of spring cleaning, and for some of us, indoor air quality.  It seems that everything in the area has a nice yellowish tint of pollen.  That, paired with the fact that I passed three air duct cleaning company vans on the way in to work, got me thinking it would be time to share the benefits of having your air duct system(s) cleaned.  

A common rule of thumb used by NADCA(National Air Duct Cleaning Association) is "If your ducts LOOK dirty then they probaby ARE dirty".  This seems elementary but it is usually true.

The first reason is indoor air quality.  It is calculated that up to 40lbs of dust is created annually in a normal home just through everyday living.  An HVAC system works like the lungs of a home and that dust we mentioned is recirculated 5 to 7 times per day building up in the duct system.  This leads to potentially poorer air quality and a need for higher frequency of dusting/cleaning.  

The second reason to clean air ducts is energy savings.With 25 to 40% of the energy used to heat and cool homes wasted annually dust and contaminants in the HVAC system cause increased strain on the unit and shortens the life.  With a clean HVAC system the opposite is true resulting in less contaminates and longer system life.  

Air Quality

5/13/2016 (Permalink)

Here are some things to consider from the American Lung Association about air quality in your home:

  • Is anyone smoking indoors? No one should smoke indoors.
  • Can you see or smell mold or mildew? 
  • Is the humidity regularly above 50 percent?
  • Are there leaks or standing water anywhere—kitchen, basement, attic?
  • Are all fuel-burning appliances (gas stoves, water heaters, fireplaces) fully vented to the outdoors?
  • Is there an attached garage or basement where cars, lawnmowers or motorcycles are stored?
  • Are household chemicals, paints or solvents stored indoors or in an attached garage or basement?
  • Have you recently remodeled or added new furniture, carpeting or painted?
  • Do you use odor-masking chemicals or "air-freshening" devices?
  • Has kitchen or food garbage been covered and removed?
  • Have you used pesticides recently?
  • If you have an ongoing air quality issue, call SERVPRO of Jackson and DeKalb Counties for further consultation. We have a staff of professionals, certified in all aspects of deodorization and microbial remediation.

    Water damage and mitigation is too expensive in Scottsboro and Fort Payne

    4/14/2016 (Permalink)

    What happens when a customer decides that they can clean up a water damage with towels or a Wet Vac? MOLD

    Water damages what you can see and also what you CAN'T see. If there is no proper mitigation done by a professional, this damage can turn dangerous. 

    SERVPRO of Jackson and DeKalb Counties has professional equipment that is able to detect moisture in the walls, insulation, floors, ceilings and anywhere else you might not be able to see. 

    It is free for us to come out and investigate. Water damage restoration is much less invasive and less expensive than mold remediation. 

    Professional Restoration for Water, Fire, and Mold

    4/6/2016 (Permalink)

    According to the IICRC (Institute of Inspection Cleaning and Restoration Certification) there are a couple of reasons to choose a professional over doing it your self. Below are a few reasons:

    • The process of fire and water restoration is very involved when it is performed properly.
    • With quick reaction time and the appropriate skill set, a technician can help to prevent further damage and repair that which has already been done
    • The process and equipment used during fire and water restoration will vary from case to case, since different materials require their own unique care
    • For fire damage, general cleaning is done to remove ash and soot from ceiling to floor
    • The quick remediation of the problem is important for more than repairs, it is also a health consideration
    • Choose a company for fire and water restoration with the appropriate licenses and proof that they have the proper insurance.
    • Whether the work to be done is in a commercial or residential location, technicians with experience and certification should perform the damage recovery.

    Restoration

    3/29/2016 (Permalink)

    Imagine you come home for lunch on a Wednesday afternoon and you walk into your living room covered with 8 inches of water.

    What do you do?

    Who do you call?

    Do you call your family friend local contractor or Water Restoration Company?

    What is the difference?

    There are many differences between contractors and Water Restoration Companies. Here are a few:

    • A contractor’s job is to replace everything that is affected. This will include all flooring, walls, cabinets and even furniture. SERVPRO is certified in drying water damage to industry standards. We will not remove materials unless it is necessary. This prevents further interruption to your daily life.
    • A contractor will have to replace all of the materials they took out of your home. This can take weeks waiting for material decisions, insurance approval, shipping, and installation time. SERVPRO’s average drying time is only 3 days. We have crews available 24/7/356 and someone to monitor your job daily.
    • Replacing flooring, drywall, and all of your furniture is expensive. Restoring your home is a lot less expensive than replacing everything in your home.

    When you call SERVPRO of Jackson and DeKalb Counties you can expect a First Responder on site within an hour and your home to be restored quickly by certified, professional technicians. With offices in Scottsboro and Fort Payne, we are centrally located to respond to your needs. 

    For Immediate Service in Rainsville, Fort Payne, Scottsboro, or anywhere else in Jackson and Dekalb Counties, Call SERVPRO of Jackson and DeKalb

    3/29/2016 (Permalink)

    SERVPRO of Jackson and DeKalb Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jackson, Dekalb, and Cherokee Counties in Alabama. With offices in Scottsboro and Fort Payne, we are centrally located so that we can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

    • 24-Hour Emergency Service
    • Faster to Any-Sized Disaster
    • Highly Trained Restoration Technicians
    • A Trusted Leader in the Restoration Industry
    • Locally Owned and Operated
    • Advanced Restoration and Cleaning Equipment

    Have Questions? Call Us Today – 256.259.4333 or 256.845.4402

    DeKalb County Preparedness Fair

    8/6/2014 (Permalink)

    Come see us at the DeKalb County Preparedness Fair on September 13th. Learn how to protect your home or home or business in the event a disaster happens. 

    We will be the main sponsor of this event with lots of giveaways and games for the kids. 

    Alabama Franchise of the Year-2013

    5/17/2014 (Permalink)

    SERVPRO of Jackson and DeKalb Counties has been named SERVPRO’s Alabama Franchise of the Year. The local SERVPRO earned the award by outperforming 38 other SERVPRO locations in Alabama.

    Local owners Matt and Samantha Peterson accepted the award at a recent meeting of Alabama and Mississippi SERVPRO owners.

    “It is extremely gratifying and humbling to win this award in only our second year of owning the Jackson and DeKalb County franchise,” Matt said. “It is truly a tribute to our team and everyone’s sense of doing the right things the right way for our customers.”

    To win the award, SERVPRO of Jackson and DeKalb Counties recorded peak performance in the criteria of customer satisfaction surveys, job volume growth, emergency response times for water damage and fire damage, financial management and efficiency and adherence to Server’s business systems.

    “Every day, our team lives by vision, experience, training, expertise and a passion for our customers,” Matt said. “Our SERVPRO Franchise of the Year award is not a destination for us. It’s just validation that we are on the right path.”

    In 2013, SERVPRO of Jackson and DeKalb Counties recorded the second most successful year ever in the local franchise’s 14-year history.

    All staff members are certified by the Institute of Inspection Cleaning and Restoration Certification, the only nationally recognized organization for cleaning and restoration.

    With offices in Scottsboro and Fort Payne, SERVPRO of Jackson and DeKalb Counties also serves customers in Cherokee County, plus Marion County in Tennessee.

    SERVPRO services include:

    ·        Water, fire and smoke damage restoration (24/7 emegency services)

    ·        Carpet and upholstery cleaning

    ·        Mold mitigation and remediation

    ·        Deodorization services

    ·        Post-construction clean-up

    ·        Inventory and move-out services

    ·        Biohazard & crime scene clean-up

    ·        Emergency Response Profiles (ERP)

    To contact SERVPRO of Jackson and DeKalb Counties, call 256-259-4333 (Scottsboro), 256-845-4402 (Fort Payne) or toll free at 866-747-7378.

    Find SERVPRO on Facebook and Twitter and on the web at www.servprojacksonanddekalbcounties.com.

                                                       * * *

    Founded in 1967, SERVPRO’s franchise system is a national leader and provider of fire, water, mold and other specialty cleanup and restoration services. SERVPRO’s certified professional services network of more than 1,500 franchises responds to property damage emergencies ranging from multi-million dollar disasters affecting entire communities to those suffered by individual businesses and homes. Providing coverage in 48 states, SERVPRO has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

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