If you have a fire or water emergency, please call us now at (866) 747-7378

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration
In Jackson County Call: (256) 259-4333

Archived Blog Posts

Your Commercial Needs

2/14/2019 (Permalink)

Filling your Commercial Needs

From carpets to catastrophes, when you need it done right and done fast, call SERVPRO of Jackson and DeKalb Counties.  Not only is our team qualified for whatever job you may need but when you hire SERVPRO you get around-the-clock restoration services. If you find yourself in a situation where you can't figure out how to get the job done, our trained professionals are here to help. When you experience a fire, water or mold damage in your facility you need fast response and expertise to get the job done right, and to ensure you are back into operation as quickly as possible.

What SERVPRO of Jackson and DeKalb Counties Professionals Can Do For You:

  • Fire, Smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Crime Scene, Biohazard and Vandalism Cleanup
  • Mold Mitigation and Remediation
  • Air Duct and HVAC Cleaning
  • Carpet and Hard Floor Cleaning and Care
  • Stain Removal, Stain Resistance Applications
  • Odor Identification and Deodorization
  • Upholstery and Drapes Cleaning

No matter your needs, expect the most reliable information as well as the best service. We are committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. No damage is too big or too small.

Preventing Fires

2/5/2019 (Permalink)

Preventing Kitchen Fires

There’s nothing better than coming home after a long, hot Jackson or Dekalb County summer’s day ready to eat a big supper. Hungrily, you grab a pan, pour some oil, and turn the stove on. Right on schedule, a family member calls to ask about your day and you step outside of the house to talk. After a few minutes, and more than a few goodbyes, you step back inside only to see your entire kitchen is enflamed. You have officially learned the first of many tips SERVPRO would like to give you today on preventing kitchen fires.

  1. Never leave your kitchen unattended. An out-of-sight kitchen means that the kitchen is not within your control.
  2. If you have to leave your kitchen, ensure all appliances are turned to off-not just low.
  3. Wear your hair pulled back, be sure your sleeves aren’t loose or too long, and don’t wear easily flammable garments.
  4. To prevent any unfortunate spills that could result in disaster, keep your work space clear of kids, animals, and company unless given instructions on what to do.
  5. Clear your cooking area of any flammable material. Oven mitts, food packaging, towels, and clean your countertops of grease accumulation.
  6. Double Check all surfaces and appliances before you go to bed to guarantee a good night’s rest.
  7. Consider taking cooking classes or watching online instructional videos to ensure safe cooking practices.

SERVPRO Is Here to Help!

In some instances you are going to have problems, and preparedness is key. Give your family an escape plan with a designated safe zone outside of your home in case of fire. For when disaster strikes, we here at SERVPRO are here to help you get back into your home (and your kitchen) as soon as possible! Your local SERVPRO of Jackson and Dekalb Counties is here to ensure you are taken care of quickly and your home truly looks, “Like it never even happened.”

Mold Prevention

2/1/2019 (Permalink)

Moisture and Mold Prevention and Control Tips:

Moisture control is the key to mold control, so when water leaks or spills occur indoors, ACT QUICKLY. If wet or damp materials or areas are dried within 24 to 48 hours after a leak or spill happens, in most cases, mold will not grow.

Clean and repair roof gutters regularly.

Make sure the ground slopes away from the building's foundation so that water does not enter or collect around the foundation.

Keep air-conditioning drip pans clean and the drain lines unobstructed and flowing properly.

Keep indoor humidity low. If possible, keep indoor humidity below 60% relative humidity (ideally, between 30% to 50%). Relative humidity can be measured with a moisture or humidity meter, which is a small, inexpensive instrument (from $10 to $50) that is available at many hardware stores.

If you see condensation or moisture collecting on windows, walls or pipes, ACT QUICKLY to dry the wet surface and reduce the moisture/water source. Condensation can be a sign of high humidity.

Mold Damage

2/1/2019 (Permalink)

Mold Damage

Mold is not quite as common as the Alabama sunshine, but it does happen to many residents. There is a common myth that mold starts due to poor housekeeping or it only happens to hoarders. It is untrue because mold is everywhere.
Mold spores only become a threat when they have the right combination of moisture, temperature, and a food source. To stop the threat; an experienced restoration company knows that we need to break one side of that triangle of resources. The easiest method is to remove the source of moisture.

To get quickly started, we have developed a list of questions for the homeowner that help us determine where the mold source might be along with other, useful information:

1. Is there visible mold in your home? Where is it?
2. Is there a strong, musty odor?
3. Have you had any problems with mold previously?
4. Is there current water damage or have you had water damage in the past? When did any previous damage happen?
Once we have this information, our inspectors can quickly find the source of the mold infestation, areas of excess moisture and how to stop both. 

What We Can Do


Technicians begin by removing any standing water. For puddles and other small areas, we use water extractor wands to get into crawlspaces and small areas. For areas we cannot physically get into, we place a chemical desiccant to draw moisture from the surrounding air or set up a dehumidifier to draw larger amounts of moisture. Some of these machines can draw out over 20 gallons of water per day.

Once the air is dry enough, the mold spores return to a dormant state. If the spores are only on a surface, we attempt to vacuum them up or use dry wiping to remove them. Vacuuming and dry wiping get the spores out of the home without adding moisture to the environment.

If the spores had time to grow into building material such as drywall, we prefer to remove the entire panel and dispose of it. Attempting to dig out the mold to prevent replacing panels is rarely ever cost-effective. It is a labor-intensive process that adds up quickly on a final bill. 

Here to Help!

SERVPRO of Jackson and Dekalb Counties is ready 24/7 to help local homeowners mitigate the effects of storms and weather disasters.

Call us at the first sign of trouble!

(256) 259-4333

Kitchen Fires

2/1/2019 (Permalink)

Preventing Kitchen Fires

There’s nothing better than coming home after a long, hot Jackson or Dekalb County summer’s day ready to eat a big supper. Hungrily, you grab a pan, pour some oil, and turn the stove on. Right on schedule, a family member calls to ask about your day and you step outside of the house to talk. After a few minutes, and more than a few goodbyes, you step back inside only to see your entire kitchen is enflamed. You have officially learned the first of many tips SERVPRO would like to give you today on preventing kitchen fires.

  1. Never leave your kitchen unattended. An out-of-sight kitchen means that the kitchen is not within your control.
  2. If you have to leave your kitchen, ensure all appliances are turned to off-not just low.
  3. Wear your hair pulled back, be sure your sleeves aren’t loose or too long, and don’t wear easily flammable garments.
  4. To prevent any unfortunate spills that could result in disaster, keep your work space clear of kids, animals, and company unless given instructions on what to do.
  5. Clear your cooking area of any flammable material. Oven mitts, food packaging, towels, and clean your countertops of grease accumulation.
  6. Double Check all surfaces and appliances before you go to bed to guarantee a good night’s rest.
  7. Consider taking cooking classes or watching online instructional videos to ensure safe cooking practices.

SERVPRO Is Here to Help!

In some instances you are going to have problems, and preparedness is key. Give your family an escape plan with a designated safe zone outside of your home in case of fire. For when disaster strikes, we here at SERVPRO are here to help you get back into your home (and your kitchen) as soon as possible! Your local SERVPRO of Jackson and DeKalb Counties is here to ensure you are taken care of quickly and your home truly looks, “Like it never even happened.”

Damage Assessment

1/25/2019 (Permalink)

Damage Assessment Practices

Flooding and water damage events in Scottsboro, Rainsville, and Fort Payne commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Jackson and DeKalb Counties

SERVPRO of Jackson and DeKalb Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today (256) 259-4333

IICRC Certified Firm

12/20/2018 (Permalink)

SERVPRO of Jackson and DeKalb Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

HERE TO HELP!

12/20/2018 (Permalink)

SERVPRO - Restoration Vendor for Insurance Carriers Nationwide

The Brand You Know and Trust

You can recognize and trust the SERVPRO name... "Like It Never Even Happened."

Serving America Since 1967

Since 1967, SERVPRO Franchise Professionals have been assisting client's fire and water damages across the United States. Nearly four decades of experience have culminated in the proven processes, technology, equipment, and products to help ensure IICRC S500 industry standards are met and you are satisfied.

More Than 1,700 Franchises-But locally owned and operated

Today, SERVPRO Franchise Professionals from more than 1,500 Franchises operate in 48 states.

24-Hour Emergency Service

SERVPRO Franchise Professionals are committed to providing 24-hour emergency service to help you when you need it most.

Detailed Estimates

You will be provided a detailed estimate that clearly lists all services to be performed. There are no unwelcome surprises with SERVPRO.

Trained, Uniformed Franchise Professionals.. Your "Heroes"

When you call, a trained, uniformed SERVPRO Franchise Professional will arrive at your property with the equipment necessary to help protect the structure and contents. Your concerns will be addressed quickly and professionally to help begin the process of regaining control of your life!

Mold being dormant

12/10/2018 (Permalink)

Mold is Approaching

Mold can be found both indoors and outdoors in places with high levels of moisture, such as leaks around pipes, windows, or roofs. If flooding has occurred and saturated your home, mold will also grow in drywall, dust, upholstery, and carpet, just to name a few. This is why it is of utmost importance to reach out to SERVPRO of Jackson and Dekalb Counties immediately if any water damage has occurred - our specially trained professionals will ensure your home and belongings are properly cleaned and dried to inhibit mold growth.

Acting on Mold Growth 

Mold can be many different colors, smell musty, and will often look like spots. Regardless of what type of mold it is, it needs to be removed. If you see visible mold, do not disturb it by attempting to clean the area yourself, touching the mold, or blowing air across affected areas. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home. If you suspect mold, keep loved ones out of the area, turn off fans and the HVAC system, and contact your friends at SERVPRO of Jackson and Dekalb today!

Have a question?

Call us today (256) 259-4333

Flood Preparedness Checklist

12/10/2018 (Permalink)

It can happen everywhere

Floods are one of the most common and widespread natural disasters in the United States. FEMA reports, in the last 8 years, all 50 states have experienced floods or flash floods. As most of us have recently experienced, nearly 20% of all flood insurance claims come from moderate-to-low risk areas. 

Here are a few Flood Facts provided by FEMA:

  • Flash floods can bring walls of water from 10 to 20 feet high.
  • Flooding can be caused by spring thawing (snow and frozen grounds melting in the spring), heavy rains, snow melt runoffs, flash floods, and mudflows.
  • Floods are the most widespread natural disaster aside from wildfires
  • A 2,000 square foot home undergoing 12 feet of water damage could cost more than $50,000 to repair.

Here are a few supplies you need to prepare for a flood:

  • Stock up on First Aid items
  • Non-perishable foods
  • Three gallons of water per person for 3 days
  • Battery operated radio for weather reports
  • Extra batteries
  • Personal hygiene necessities

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a Question?

Call Us Today – (256) 259-4333

Types of Flood Damage

12/10/2018 (Permalink)

SERVPRO Technicians are Standing By to Help Remediate Storm Damage in Your Home

Storm flooding is less common than clean water flooding but is much more destructive. Clean water floods start from a source inside the home, such as a water-based appliance or busted pipe. Storm floods come from outside the home, carrying waters caused by rainfall or river overflow into the home. As this water encounters many more substances and materials than most clean water floods, storm flooding comes with a host of unique issues SERVPRO personnel have to work against in the fight to get your home back to normal.

Staining

One of the most easily visible effects of storm damage in Fort Payne and Scottsboro is the staining of floors, walls, and furniture that comes with most of these floods. Even if it is only a very shallow layer of water, storm floods carry dirt, debris, chemicals, and plant matter that stain nearly everything they touch. In addition to heavy discoloration and warping of materials, stains of this sort usually imbue the damaged surface with a pungent and unpleasant odor. SERVPRO handles these messes with heavy cleaning equipment and special deodorizing foggers.

Organic Waste

Organic matter is one of the more unpleasant aspects of many storm floods. In addition to plants and timber, floodwaters can carry dead animals, fungi, and human waste into the home, creating potential biohazards requiring extreme care to handle. Luckily, we are fully certified to handle biohazards, so these issues should not interrupt our work process.

Power Outages

Power outages are a common facet of many storm damage cases, especially when far-reaching disasters like hurricanes are the principle cause of damage. Most of our equipment runs on alternative fuel sources or is self-powered, meaning that even though power may be out for the area, we should still be able to get work done and repair your home.

Here to Help!

SERVPRO of Jackson and DeKalb Counties is ready 24/7 to help local homeowners mitigate the effects of storms and weather disasters.

Call us at the first sign of trouble!

(256) 259-4333.

Advanced Technology

11/15/2018 (Permalink)

Advanced Technology and Techniques

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Jackson and Dekalb Counties Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace.
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers remove airborne particles and contaminants.
  • Thermal foggers and deodorization agents control odors.

A TIMELY RESPONSE IN YOUR HOME

11/15/2018 (Permalink)

24 Hour Emergency Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO Franchise Professionals provide emergency water restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service?
Call Now (256) 259-4333

A Fast Response Is Crucial

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, our SERVPRO franchise is strategically positioned to be faster to any size emergency.

An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Jackson and Dekalb Counties arrives quickly and starts the water extraction process almost immediately.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Flood and Storm Event Response

11/15/2018 (Permalink)

Responding To Your Disaster

Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience. SERVPRO of Jackson and Dekalb Counties has the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

Have Storm or Flood Damage?
Call Us Today (256) 259-4333

SERVPRO Franchise Professionals

Why Choose a SERVPRO Professional?

 

They’re Faster to Any Size Disaster

SERVPRO of Jackson and Dekalb Counties Professionals are dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

Learn More

 

We're Highly Trained Water Damage Specialists

We specialize in water and storm damage restoration, the cornerstone of our business. Our SERVPRO extensive water damage restoration training that enables them to get you back to normal.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Learn More

 

We Have the Resources to Handle Storms and Disasters

SERVPRO Franchise Professionals have a national network of over 1,700 Franchises across the country and elite Disaster Recovery Team strategically located throughout the country.

Learn More

Regardless of the Storm Damage, We Can Help

Storms occur with little warning and can be especially devastating, so you’ll need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO Franchise Professionals can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.

  • Flooding caused by heavy rains
  • Hurricanes and tidal surges
  • Tornadoes and wind damage
  • Ice and snowstorms
  • Wild fires

Holiday Fire Prevention!

11/12/2018 (Permalink)

Fire Damage Holiday Fire Prevention! Family around the dinner table

The colder months are upon us

With them, come not only the Holidays, but also the time of year when most residential fires occur. SERVPRO of Jackson and DeKalb Counties wants to remind you to not only are safe, but also to prepare an escape plan with your family in the event the unthinkable happens.

Below you will find fire prevention safety tips, as well as a link to FEMA's website that outlines escape plans that you can utilize in your own home. We encourage you to become familiar with the safety tips, but also to forward this email along to family and friends as a loving reminder to be safe. 

Thanksgiving-

Did you know that Thanksgiving is the leading day of the year for residential fires involving cooking equipment?



  • Stay in the kitchen when you are cooking on the stovetop
  • Stay in the home when cooking your turkey and check it often
  • Never leave an oven on overnight, or while you are sleeping

Christmas-



  • When choosing a tree, always make sure to choose one with fresh, green needles that aren't falling off
  • Make sure to cut off the bottom 2 inches of the tree. This allows for the tree to stay more hydrated
  • Make sure the tree is at least 3 feet away from ANY heat source including ceiling lights



  • Heating sources too close to trees cause 1 in every 5 tree fires
  • Add water to the tree daily
  • Never connect more than 3 strands of lights together
  • Only use lights that have the label of an independent testing laboratory 
  • Turn lights off when leaving the home or going to sleep
  •  Follow the same cooking rules as stated above for Thanksgiving

General Fire Prevention Tips-



  • Have heating sources and chimneys cleaned and inspected annually
  • Turn portable heaters off when going to sleep
  • Have a sturdy screen in front of your fireplace
  • Test smoke alarms monthly
  • Extension cords are not meant to be a permanent source of power
  • Only plug one cooking source, such as a toaster or microwave into the same outlet

Our Technician Training

11/12/2018 (Permalink)

Being prepared from the start!

Since 1967, SERVPRO Industries, Inc., has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to Franchise Owners and insurance industry employees. SERVPRO of Jackson and Dekalb Counties is proud of the training and standards our employees are held to!

Employee Certification Training

A self paced program designed for the franchise employee. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning

New Franchise Training

A 15 day in-house, hands-on training program at our corporate training facility. Designed primarily for new franchise owners but also a valuable course for franchise employees. The program covers all aspects of:

  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning
  • Mold Mitigation

e-Learning

A web based program designed to be an ongoing self-paced training program. Video presentations and support materials are followed by a knowledge test at the end of each module.

IICRC Training Program

SERVPRO is an approved IICRC Training School that offers year-around classes in the following categories:

  • Fire Restoration
  • Water Restoration
  • Carpet Cleaning
  • Upholstery Cleaning
  • Applied Structural Drying
    (in our purpose-built ASD facility)

Industry Standards

11/12/2018 (Permalink)

High standards to help ensure excellent service

As one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. These guidelines assure you receive the best restoration service in the industry when you call SERVPRO of Jackson and Dekalb Counties!

(256).259.4333

When you call our office directly, you are met by a trained and efficient office staff who is prepared to handle whatever issue you may have. SERVPRO of Jackson and Dekalb Counties is trained specifically to help you with your home or property damage! We will document and guide you through the process from the first call to the time our job is complete!

National Account Participation Agreement

SERVPRO Franchise Professionals must agree to 21 different guidelines to receive Insurance Client referrals from 1-800-SERVPRO. From insurance to background checks on employees, each requirement is maintained continually to help ensure clients get the best possible service providers performing work.

IICRC Validation

SERVPRO's drying workbook can provide complete industry standard validation. Proper equipment utilization and drying validation can be a part of every job file when you use SERVPRO as your vendor of choice.

PREVENTING FIRES IN YOUR SAND MOUNTAIN HOME

11/8/2018 (Permalink)

Preventing Kitchen Fires

There’s nothing better than coming home after a long, hot Jackson or Dekalb County summer’s day ready to eat a big supper. Hungrily, you grab a pan, pour some oil, and turn the stove on. Right on schedule, a family member calls to ask about your day and you step outside of the house to talk. After a few minutes, and more than a few goodbyes, you step back inside only to see your entire kitchen is enflamed. You have officially learned the first of many tips SERVPRO would like to give you today on preventing kitchen fires.

  1. Never leave your kitchen unattended. An out-of-sight kitchen means that the kitchen is not within your control.
  2. If you have to leave your kitchen, ensure all appliances are turned to off-not just low.
  3. Wear your hair pulled back, be sure your sleeves aren’t loose or too long, and don’t wear easily flammable garments.
  4. To prevent any unfortunate spills that could result in disaster, keep your work space clear of kids, animals, and company unless given instructions on what to do.
  5. Clear your cooking area of any flammable material. Oven mitts, food packaging, towels, and clean your countertops of grease accumulation.
  6. Double Check all surfaces and appliances before you go to bed to guarantee a good night’s rest.
  7. Consider taking cooking classes or watching online instructional videos to ensure safe cooking practices.

SERVPRO Is Here to Help!

In some instances you are going to have problems, and preparedness is key. Give your family an escape plan with a designated safe zone outside of your home in case of fire. For when disaster strikes, we here at SERVPRO are here to help you get back into your home (and your kitchen) as soon as possible! Your local SERVPRO of Jackson and Dekalb Counties is here to ensure you are taken care of quickly and your home truly looks, “Like it never even happened.”

ENERGY EFFICIENCY

11/7/2018 (Permalink)

There are so many benefits to making your home energy efficient. Most importantly, reducing the negative impact your home can have on the environment benefits everyone on the planet! If everyone makes an effort to change one thing with their home, the positive impact would be incredible. Also, the long-term cost savings benefits your bank account as well!
So what does it mean to be energy-efficient?

It is certainly a “buzz-phrase” but being energy efficient simply means reducing unnecessary energy consumption. This is important because our society increasingly relies on gadgets daily. Cell phones, tablets, computers, smart televisions, streaming media players - they all consume energy! These items are etched into our lives and it will take effort to make changes. So let’s start small with these tips.

Switch to fluorescent light bulbs. Yes, they cost a little more upfront, but their lifespan can reach 12 years and they use so much less energy. It’s an easy quick fix.

Use warm water to clean (instead of hot). The cost of heating the water those few additional degrees far outweighs the cleaning difference. Wash on warm and only with full loads in the dishwasher or washing machine.

Plant trees. This is a more long-term investment, but the benefits are plentiful. Shading your home decreases summer cooling bills immensely. Oh and trees help us breathe. That’s kind of a big deal!

Purchase energy efficient appliances. Also, an easy fix. When you look for your new oven, microwave, washing machine or dryer, check for the energy efficient seal. It means it has been designed to meet the standards of reducing energy consumption!

Lastly, unplug unused devices. Even “standby” uses energy, so when you aren’t using your coffeemaker or toaster or charging your phone - unplug it!

These are just a few of the simple tips we can all use to keep our planet healthy and save a few dollars in the process!

How Dirty is the Water in My Home?

9/27/2018 (Permalink)

We all know that there are many different uses for water. In our household alone, water is used for drinking, sanitation and even sewer purposes. When water damage occurs, it’s important to know where the cause of the damage started so that we’re able to identify the category of the water that we’re dealing with. According to the Institute of Inspection and Restoration Certification, certain categories of water can pose a higher threat than others. The IICRC set the standards for the cleaning industry and water damage restoration. The professionals at SERVPRO of Jackson and DeKalb Counties are highly trained by certified IICRC instructors. 

Categories of water contamination

Category 1 –

This category of water is also know as “Clean Water”; the most     known out of all of the categories. This is the water that is sanitary to drink, cook with and wash in. This water is only sanitary while in it’s source though, such as the pipes in your home. Once it is exposed to other elements, there is a possibility of becoming contaminated.

Category 2 –

Once the water reaches category 2, it usually is noticeable due to foul odor or different look. At this level, the water is unsafe to consume or come in contact with. This category is also known as “Gray Water”. It usually occurs from an overflow of the toilet or other appliances. Do not leave this water unattended for long.

Category 3 –

Category 3, or also known as “Black Water”, is almost always pretty noticeable to point out due to the high level of contamination. Being at this level means that it may contain raw sewage, pesticides, heavy metals or other toxic substances. This high level category is extremely toxic.

It is always important to clean any type of flood or water damage as soon as it is noticed. The longer the water damage sits, the higher risk of the water becoming contaminated and causing illness.

Source - http://www.IICRC.org/the-basics-water-damage-restoration-training-a-23.html

Tips on Fire Safety

9/27/2018 (Permalink)

Fire Safety Tips

Tips For Fire Safety:

Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

Test smoke alarms every month. If they’re not working, change the batteries.

Talk with all family members about a fire escape plan and practice the plan twice a year.

If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

We partner with the American Red Cross and also our local fire departments so fire prevention is VERY important to us! These tips are from REDCROSS.ORG

Here are some tips on WHAT TO DO AFTER A FIRE:

Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.

Let friends and family know you’re safe.

People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.

Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter.

Caring for Yourself & Loved Ones

Pay attention to how you and your loved ones are experiencing and handling stress. Promote emotional recovery by following these tips.

  • Discard any food that has been exposed to heat, smoke or soot.
  • Watch pets closely and keep them under your direct control.
  • Help people who require additional assistance- infants, elderly people, those without transportation, large families who may need additional help in an emergency situation, people with disabilities, and the people who care for them.
  • Also from REDCROSS.ORG, check it out for more information and make sure you are prepared in case an emergency happens in your Scottsboro, Rainsville, or Fort Payne home!

FLOODS

9/27/2018 (Permalink)

Floods Can Happen Anywhere at Anytime!

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster. The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If a flood occurs and affects you, call SERVPRO of Jackson and DeKalb Counties.  Even minor floods have potential to cause major damage. We are faster to ANY size disaster. Let us help you get your life back in order. 

Fully Licensed Home Builder and Remodler

9/20/2018 (Permalink)

Did you know that SERVPRO of Jackson and DeKalb Counties is a fully licensed homebuilder in Alabama? Did you know we rebuild portions of homes that have been damaged by water, fire, mold, or storms?

We also remodel homes that aren’t damaged in any way, but the owners feel it is time to freshen things up a little. Why not use a company that you know and trust? We are a locally owned and operated franchise for SERVPRO, are fully licensed and insured, have a great reputation, and have a office building you can come to discuss your project at any time. Call today for a free estimate on your remodeling project or your water, fire, or mold damage. SERVPRO of Jackson and DeKalb Counties, your best choice for your restoration or remodeling projects.

In DeKalb County, call 256.845.4402 and in Jackson County, all 256.259.4333

How Dirty is my Flood Water?

9/20/2018 (Permalink)

Water Has Many Different Uses

We all know that there are many different uses for water. In our household alone, water is used for drinking, sanitation and even sewer purposes. When water damage occurs, it’s important to know where the cause of the damage started so that we’re able to identify the category of the water that we’re dealing with. According to the Institute of Inspection and Restoration Certification, certain categories of water can pose a higher threat than others. The IICRC set the standards for the cleaning industry and water damage restoration. The professionals at SERVPRO of Jackson and DeKalb Counties are highly trained by certified IICRC instructors. 

Categories of water contamination

Category 1 –

This category of water is also know as “Clean Water”; the most     known out of all of the categories. This is the water that is sanitary to drink, cook with and wash in. This water is only sanitary while in it’s source though, such as the pipes in your home. Once it is exposed to other elements, there is a possibility of becoming contaminated.

Category 2 –

Once the water reaches category 2, it usually is noticeable due to foul odor or different look. At this level, the water is unsafe to consume or come in contact with. This category is also known as “Gray Water”. It usually occurs from an overflow of the toilet or other appliances. Do not leave this water unattended for long.

Category 3 –

Category 3, or also known as “Black Water”, is almost always pretty noticeable to point out due to the high level of contamination. Being at this level means that it may contain raw sewage, pesticides, heavy metals or other toxic substances. This high level category is extremely toxic.

It is always important to clean any type of flood or water damage as soon as it is noticed. The longer the water damage sits, the higher risk of the water becoming contaminated and causing illness.

Source - http://www.IICRC.org/the-basics-water-damage-restoration-training-a-23.html

Does Your Home Have Mold

9/20/2018 (Permalink)

Mold Remediation Does Your Home Have Mold Insulation riddled with mold

Does Your Scottsboro, Fort Payne, or Rainsville Home Have A Mold Problem?
In North East Alabama, mold can spread through a home in as little as 48 hours.
Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.
Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today –256.259.4333 or 256.845.4402

Mold? Here is a guide to follow!

9/20/2018 (Permalink)

Follow These Mold Safety Tips If You Suspect Mold

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:
Stay out of affected areas.
Turn off the HVAC system and fans.
Contact SERVPRO of Jackson and DeKalb Counties for mold remediation services.

What Not to Do:
Don’t touch or disturb the mold.
Don’t blow air across any surfaces with visible or suspected mold growth.
Don’t attempt to dry the area yourself.
Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Jackson and DeKalb Counties specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 256-845-4402 or 256-259-4333

Smoke Damage

9/13/2018 (Permalink)

Damage Caused by Smoke

     In a typical house fire, more damage is caused by smoke than by the actual flames. During a fire, the materials that burn produce toxic smoke that is actually filled with microscopic particles known as soot. These tiny particles become charged from the extreme heat and migrate to cooler air found in other parts of the house. Because this smoke is often extremely hot, it can cause additional damage away from the actual source of the fire by melting plastics, scorching fabrics and textiles and spreading toxic gases that can kill any living thing in its path. That's why smoke alarms throughout your home are critical to saving lives.

     The Department of Homeland Security says in less than 30 seconds, a small flame can turn into a major fire! It only takes minutes for thick black smoke to fill a house or for the house to be engulfed in flames. Most deadly fires occur in the home when people are asleep. If you wake up to a fire, you won't have time to grab valuables because fire spreads too quickly and the smoke is too thick. There is only time to escape.

Here to Help!

     Here at SERVPRO, our trained specialists know how to restore your belongings after a house fire.  We hope you never need our services, but if you do, getting you back to normal is our number one priority! Restoring smoke and fire damaged items costs less than replacing them. Having your belongings restored, especially items of sentimental value, help most families recover from the trauma of a fire more quickly than otherwise possible.

If you Ever Need Us

Do not be afraid to contact us! We are here to help you get through the most disastrous home emergency.

Call SERVPRO of Jackson and Dekalb Counties today! (256) 259-4333

Humidity Fostering Mold

9/13/2018 (Permalink)

Mold is Approaching

We are creeping up on the most humid weather of the year, and that means it is about to be a thriving environment for mold down here in the south. Mold can be found both indoors and outdoors in places with high levels of moisture, such as leaks around pipes, windows, or roofs. If flooding has occurred and saturated your home, mold will also grow in drywall, dust, upholstery, and carpet, just to name a few. This is why it is of utmost importance to reach out to SERVPRO of Jackson and Dekalb Counties immediately if any water damage has occurred - our specially trained professionals will ensure your home and belongings are properly cleaned and dried to inhibit mold growth.

Acting on Mold Growth 

Mold can be many different colors, smell musty, and will often look like spots. Regardless of what type of mold it is, it needs to be removed. If you see visible mold, do not disturb it by attempting to clean the area yourself, touching the mold, or blowing air across affected areas. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home. If you suspect mold, keep loved ones out of the area, turn off fans and the HVAC system, and contact your friends at SERVPRO of Jackson and Dekalb Counties!

Have a question?

Call us today (256) 259-4333

Fire? How to Act Safely

9/13/2018 (Permalink)

Fire Damage Fire Safety Tips

Tips For Fire Safety:

Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

Test smoke alarms every month. If they’re not working, change the batteries.

Talk with all family members about a fire escape plan and practice the plan twice a year.

If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

We partner with the American Red Cross and also our local fire departments so fire prevention is VERY important to us! These tips are from REDCROSS.ORG

Here are some tips on WHAT TO DO AFTER A FIRE:

Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.

Let friends and family know you’re safe.

People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.

Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter.

Caring for Yourself & Loved Ones

Pay attention to how you and your loved ones are experiencing and handling stress. Promote emotional recovery by following these tips.

  • Discard any food that has been exposed to heat, smoke or soot.
  • Watch pets closely and keep them under your direct control.
  • Help people who require additional assistance- infants, elderly people, those without transportation, large families who may need additional help in an emergency situation, people with disabilities, and the people who care for them.
  • Also from REDCROSS.ORG, check it out for more information and make sure you are prepared in case an emergency happens in your Scottsboro, Rainsville, or Fort Payne home!

Insurance and SERVPRO

9/12/2018 (Permalink)

WHY MORE INSURANCE AGENTS CHOOSE SERVPRO

SERVPRO blends customer service with accountability! SERVPRO understands your responsibility to provide results to your shareholders and clients. SERVPRO is uniquely qualified to help when disaster strikes, making you their "hero" in their times of need.

We are here to make you look good.

There are many ways to ensure success as an insurance agent. Having a strong office staff, a company who pays claims in an ethical and timely manner, advertising, being involved in your community, and maintaining a positive relationship with your clients. Our teams are trained to reduce the lost time and mitigate the damages as quickly as possible. Whether it's fire, water, mold or any other cleanup; we are here to help, 24 hours a day. 

Our team members are available for direct cellular calls 7 days a week, 24 hours a day. You earn your client's loyalty by providing timely solutions. You provide help in a time of need. Instead of offering a call center solution, our team members are available to take the call on their business line! We will personally call your client back, offer a listening ear, and take away some of the fear they are experiencing.

Having a relationship with SERVPRO and our team of highly trained professionals has many benefits. We will ensure help arrives quickly (following our 1-4-8 time commitment), and our production team will help your clients regain control of their lives by treating them with respect, courteousness and working hard to get the job done the right way the first time. There are no unwelcome surprises with SERVPRO. Calling direct reduces wait times. The faster SERPVRO's team can arrive onsite to perform the cleanup, the better the results.

That's the SERVPRO difference.

DOs and DON'Ts of Home Floods

9/10/2018 (Permalink)

What to do before help Arrives

These Emergency Tips will assist you in taking the proper action if your Valley Head, Fort Payne, or Collinsville home suffers water damage. Please follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration. Here are the DOs and DON'Ts for a water damage from a clean water loss.

DOs

  • Call SERVPRO of Jackson and Dekalb Counties (256) 259-4333.
  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletops items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wooden blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents, and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

DON'Ts

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner. 
  • Use TV's or other appliances while standing on wet carpets of floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a Question?

Call Us Today – (256) 259-4333

Steps To Winter-Proof Your Pipes

9/10/2018 (Permalink)

Colder weather is just around the corner!

     Whether you're nestled along the Tennessee in Bridgeport, or you're tucked away on the mountain in Mentone, you've experienced the severe winters these past few years. Plunging temperatures can cause everything from puddles to ponds to pipes to freeze-especially pipes. Taking steps to prevent the freezing of these pipes in your home is very important. While SERVPRO of Jackson and Dekalb Counties is here to help you after disaster, we want to make sure disaster never strikes for you!

Trouble Areas to Check

     It is obvious that any sort of outdoor piping such as spigots and sprinklers are more susceptible to freezing than indoor piping. One thing that many don't consider, though, is that some indoor piping is more susceptible to freezing than other pipes due to their location inside the home. There are two main areas to treat before heading into winter weather:

  • Pipes outside or on the exterior of your house.
  • Exposed pipes in unheated areas of the home.

Protecting your Outdoor Piping

     Something as simple as a water hose can pose a serious threat to the composition of your pipes. Although a busted water hose can seem harmless enough (after all, you can buy a new water hose cheap!), it may prove to be a bigger problem than you might think. For instance, if your water hose is not drained, the water can back up into the pipes in your house. When the water on the outside freezes, the water that was backed up to the inside pipes will also freeze. It is common knowledge that water expands when it freezes. So, when the water inside your pipes freeze, the pipes burst causing stress and worry on you. 

Unheated/Exposed Indoor Plumbing

     Opposed to the common idea that basement pipes are the most likely to burst, pipes in unheated attics, garages, and crawl spaces are the most likely to burst. An easy way to ensure these pipes are safe during winter is coating the pipe with foam installation. For more severely unheated/exposed areas, heat tape, or tape that will use energy create heat once below a certain temperature, can be wrapped around at-risk pipes.

For the Unexposed At-Risk Pipes

     If there are pipes that reside within walls that have been problems in the past, it is best to get those checked out. Signs of pipe damage within walls could be that the affected area is darker than other areas of the wall. More extreme signs are moist walls and mold accumulation local to one area. If these signs are visible, give your local SERVPRO of Jackson and Dekalb Counties a call!

Heading South for Winter?

     If you plan to leave your house vacant for the colder winter months, there are two extra measures to take to ensure your home isn't a pond when you return home.

  • Set your thermostat to go no lower than 55 degrees
  • Shutoff all water supplies and open all faucets, toilets, showerheads, and spigots for draining (leaving no residual water in normally active pipes)

About SERVPRO of Jackson and Dekalb Counties

     SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today!

(256) 259-4333

Water Damage Timeline

9/10/2018 (Permalink)

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today (256) 259-4333

Jackson County Flooding

9/5/2018 (Permalink)

Jackson County Storm Flooding

Because of our location on the banks of The Tennessee River, Jackson County residents are especially prone to damage caused by floods.  Flooding can be common during the warmer seasons, but unusual weather patterns can also bring unexpected flooding that Jackson County can see throughout the entire year.

If your home has flooded, it is important to conduct a list of safety checks before you move back in.  The Department of Housing and Urban Development has a detailed outline listing these safety steps.  They include:

  • Checking the roof for dips across the surface
  • Checking external walls to determine if they are no longer plum
  • Checking the foundation from the outside to see if it has been damaged
  • Making sure electricity and gas have been shut off

Once inside, there can be many safety hazards and threats. The presence of mold is a real possibility and a valid concern for your personal safety. If you have an older home, there is also the risk of lead or asbestos contamination. Flood water contains multiple health hazards and just because the visible water is gone, it doesn’t mean the contaminants are no longer a threat.

That burning desire to check your home after major water damage is natural but even a few minutes inside could be bad for your health.  At SERVPRO of Jackson and DeKalb Counties, we provide emergency water disaster services.  We have given our mitigation specialists extensive training for safely entering this type of potentially dangerous environment and for getting the remediation process started.  It is our hope you never have to experience this type of natural disaster or other types of water damages, but if you do, we are a phone call away at (256) 259-4333 and are always ready to help! “Like it never even happened.”

Still Storm Season

9/5/2018 (Permalink)

Weather in Jackson and Dekalb County

Each year in Jackson and Dekalb we get several heavy late summer storms. We see flash flooding in the area on a regular basis. Seeing as how the Tennessee Valley weather can never make up its mind, being prepared for the worst weather possible is paramount! That is where we will help!

SERVPRO is here to Help

SERVPRO of Jackson and Dekalb has the team and experience to make sure you are properly prepared for any size disaster. If you have a commercial facility, you can chat with us about our Emergency Readiness Program (ERP) that helps document things like shut off valves and other critical emergency information. We even have a mobile phone app to help you develop your plan with us! We understand that many times you might just have questions. We encourage you to reach out to us! Just ask using one of our many platforms of communication and social media listed on our website! We have team members that are always available to help!

Have any questions?

Call us today (256) 259-4333

Here is the link to our mobile phone application:

https://ready.SERVPRO.com/home/MobileApp.

Fire Safety Precautions

9/5/2018 (Permalink)

Smoke alarms have been a staple in the American home, but should not go unnoticed or taken for granted. According to the National Fire Protection Association, three out of five home fire deaths resulted from fires in properties that did not have working smoke alarms. The death rate per 100 reported home fires was more than twice as high in homes that did not have any working smoke alarms. Most smoke alarm failures are due to missing, disconnected or dead batteries. According to the NFPA, there are precautions to take when it comes to maintaining and checking your smoke alarms.

Smoke alarm safety tips

·      Install smoke alarms inside and outside of each bedroom or sleeping area. Every level of the home, including the basement should have smoke alarms installed.

·      It is recommended to have interconnected smoke alarms so that when one smoke alarm goes off, they all go off at once.

·      Test all smoke alarms at least once a month by hitting the test button on the smoke alarm.

·      Smoke alarms should be installed on the ceiling or high up on a wall.

·      Replace all smoke alarms at 10 years of use.

·      People that are hard of hearing can order special smoke alarms that include flashing strobe lights and bed shakers to alert the person within the property.

·      Make sure to talk with your children about the importance of smoke alarms and what to do in case of a fire.

·      There are two kinds of alarms: ionization and photoelectric

                  o   Ionization smoke alarms are quicker to warn                              about flaming fires

                  o   Photoelectric smoke alarms are quicker to warn                          about smoldering fires

                  o   It is best to have both present in the home

Source - http://www.nfpa.org/safety-information/for-consumers/fire-and-safety-equipment/smoke-alarms/safety-messages-about-smoke-alarms    

Ultrasonic Contents Restoration

9/5/2018 (Permalink)

As a homeowner or even a renter, one of our biggest fears is losing everything we own to a natural disaster, especially the items that are most sentimental to us. When a natural disaster hits, it is much more than just a physical burden, it also takes a mental toll with everything that now needs cleaned and repaired. There are many different methods of cleaning, depending on the type of damages that are done, but one specific way could truly salvage items that you might have just given up on in the past. This method of cleaning is called Ultrasonic Content Cleaning.

Ultrasonic Content Cleaning uses cavitation action to access even the smallest of crevices on damaged objects. Cavitation is the formation of vapor cavities in liquid, meaning small bubbles that implode to send powerful shockwaves of pressure across the damaged or dirty object, successfully removing residue. This process can send the cleaning fluid in places that a hand cannot reach to clean.

According to TovaTech, the restoration process for smoke and water damaged articles includes a couple of different steps. First the objects are placed into mesh baskets where they are pre-washed with high agitation to remove as much loose residue as possible. Next, they are placed into the ultrasonic cleaning tank for the cavitation action to take place.  The bubbles from the cleaning fluid make their way through the items, removing the last of the remnants thoroughly cleaning the, what used to be, damaged items. The rinse station is next where the flowing reverse osmosis water (water that was put through a membrane removing tap water impurities) removes the soap residue and leaves that clean final touch. The last 5 minutes of the cleaning process go to the drying tunnel where the dyer covers the items in a continuous, down draft, hot air to make its way back to the customer.

According to besttechnologyinc.com, the assembly line layout of the Ultrasonic technology can improve cleaning and labor times by as much as 75%. This process has saved tons of money by restoring products instead of having to replace them. Items that look like they could never be used again have been restored back to beautiful looking items. Don’t give up on your items next time and give the ultrasonic cleaning a try.

Source - http://www.tovatech.com/blog/7816/ultrasonic-cleaner/contents-restoration-and-ultrasonic-cleaning

Water Damage: What to do

8/1/2018 (Permalink)

Water you going to do?

If you have a water damage in Scottsboro, Rainsville, Jasper, Fort Payne, or surrounding areas from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO of Jackson and DeKalb Counties arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

If you have experienced water damage call SERVPRO of Jackson and DeKalb Counties today at 256.845.4402 or 256.259.4333

Preventing Flood Damage

8/1/2018 (Permalink)

According to the National Flood Insurance program flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner’s insurance policies so it may be necessary to buy a separate flood policy for your home.

Three Key Steps

Here are a couple of tips to keep water from entering your home during a heavy rain event:

  1. Fix foundation leaks that may allow water to enter your home.
  2. Make sure your roof is secure and protected.
  3.  Clear gutters and drains

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Jackson and DeKalb Counties is ready to respond at any time and also provides a free assessment!

Steps to take in case of disaster

8/1/2018 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Call SERVPRO of Jackson and DeKalb Counties right away to come and dry your home so no further damage occurs!

Your Jackson/Dekalb County Commercial Warehouse Damage

6/19/2018 (Permalink)

Commercial Your Jackson/Dekalb County Commercial Warehouse Damage Questions? Put us on your to-do list! Call us for information on a free Emergency Ready Profile for your business!

Flood in Your Business

Commercial water damage presents double trouble to you as an owner and employer. Not only do you need to recover your premises, equipment, and inventory from the effects of leaks or flooding, you also have employees and customers who rely on you to keep your business running even while restoration efforts are in process. SERVPRO works closely with our commercial clients to avoid closure or a shut down even after a significant water crisis to your warehouse or other storage facility affects your business. We highly encourage business owners to consult with us before any warehouse water disaster. By developing an Emergency READY Profile, you can pinpoint all critical information about your operation into a plan. Once finished with that plan, the information can be shared with, and will be easily accessible to our local water damage restoration experts.

Preventing commercial water damage in your workplace may not be possible. For instance, if heavy storms or flooding affect your warehouse, some damage might be unpreventable, but that is where SERVPRO will help! A systematic review of your preparedness can limit the effects of inevitable leaking, moving, or standing water to your bottom line. Take advantage of our training and expertise by scheduling a thorough assessment of your warehouse and other operations. There is no charge for our review of your facilities, and we will use the information gathered to ready our team should the worst happen. You can identify your business’s key personnel, so we know who to consult when a commercial water damage disaster strikes even if you are not always available. Details such as warehouse layout and the location of utilities, important documents, and priority areas within your building clarify and order the restoration and mitigation tasks needed to be completed, ensuring our team of water damage restoration technicians are “Ready for whatever happens.” Our staff will take photos and scope out the dimensions of your warehouse to assist with our post water damage work.

Locally Owned and Ready for Any Job!

Although best case scenario you will never have to use your Emergency READY Profile, preparedness is key to ensure efficiency when the unexpected happens. So give us a call today at (256) 845-4402! Don’t delay, let your local SERVPRO help you prepare today!

Fire Damage- Our Process

6/19/2018 (Permalink)

How We Record Progress

Do you ever wonder how SERVPRO keeps up with every customer’s job progress? SERVPRO of Jackson and DeKalb Counties has a pretty tried and true method to keep everyone up to date on the progress of every job. When a customer first calls in a loss, we at SERVPRO of Jackson and DeKalb Counties enter all of the pertinent information into a form called the FNOL or “First Notice of Loss.” This form is sent to everyone involved including our First Responders, Office staff so they can communicate with your insurance company, managers and ownership so they know the status of every job in progress. Every note, assessment, detail associated with that job from that point forward is attached to that initial FNOL so that it is at our fingertips if you ever have any questions or concerns.

Don’t Lose Your Business By Not Being Prepared

6/14/2018 (Permalink)

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Jackson and DeKalb Counties has worked with many businesses in the area to ensure they are prepared for any emergency.

Between 2004-2008 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barbershops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started between 9PM-5AM caused $75,000 dollars in damage. First that started between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips For Creating a Successful Emergency Ready Plan:

  • Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  • Identify and label utility shut-off locations.
  • Identify local utility contact information.
  • Identify local emergency contact information such as fire, police, and hospital contacts.
  • Establish main internal contacts for purposes of employee safety and emergency work authorization.


The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

256-259-4333 or 256-845-4402

As a trusted leader in the restoration industry, SERVPRO of Jackson and DeKalb Counties has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. SERVPRO will help make your disaster "Like it never even happened"! Contact us for more information.

How We Treat Our Customers

6/8/2018 (Permalink)

Commercial How We Treat Our Customers We strive to be your best friend throughout the entire restoration process!

The Golden Rule


At SERVPRO® of Jackson and Dekalb Counties we often talk about our Core Values. They include:

  • Always doing the right thing
  • Be Phenomenal
  • Focus on the Customer
  • Achieve success
  • Grow together
  • Follow the Golden Rule.

When we are doing work it is often in homes. We know that we must earn and work to keep trust with our customers, and that we must be good Samaritan’s every day and on every job. When a disaster occurs in your home or office, our experienced crews walk through the process with you. They assist in answering questions, bridging the gap between you and your insurance. We strive to ensure that all necessary parties have the information needed to complete the job faster and get you back to life before.

If your home or office should have a water damage...

Whether it is from a sprinkler break or a space heater overheating, know that you can trust the team with 50+ years of experience to help guide you through it.

We are ready 24/7, 365 to help you at (256) 845-4402

Around The Clock

6/8/2018 (Permalink)

Commercial Around The Clock We are available 24/7

No Days Off

24/7 Country

Disasters big and small can strike anywhere at any time, that can be a scary thought. SERVPRO® of Jackson and Dekalb Counties is committed to limiting disruptions to you, your organization, and those you serve. Recently we were on site to respond to a broken pipe within a local area nursing home. The nursing home had 8 rooms with patients inside affected. We are proud of the work our teams did around the clock to ensure that those patients could return to their rooms in a timely fashion. Due to the immediate action taken and the dedication of putting our customers first we were able to insure that very few days  were missed due to the leak.

If disaster should strike make sure to call the team who is Here To Help® you and help to make it “Like it never even happened.”

Call SERVPRO® of Jackson and Dekalb Counties at (256) 845-4402.

PPE Equipment

5/21/2018 (Permalink)

Mold Remediation PPE Equipment Sometimes PPEs just look funny.

Personal Protective Equipment

PPEs

Personal Protective Equipment (PPE) will be worn by our crews for various reasons. OSHA online states “Personal protective equipment, commonly referred to as "PPE", is equipment worn to minimize exposure to serious workplace injuries and illnesses. These injuries and illnesses may result from contact with chemical, radiological, physical, electrical, mechanical, or other workplace hazards. Personal protective equipment may include items such as gloves, safety glasses and shoes, earplugs or muffs, hard hats, respirators, or coveralls, vests and full body suits.”

If you would like more information on “PPE”, please click the link provided above to continue reading.

Our crews wear these often to ensure maximal safety when operating in your home or business. PPE’s may be used in crawlspaces, attics, or even a living room depending on what kind of damage is incurred!

We proudly service Scottsboro, Fort Payne, Collinsville, Fyffe, Stevenson, Valley Head, Woodville, Henagar, and surrounding communities!

Mold in Fort Payne/Mold in Scottsboro

5/9/2018 (Permalink)

Mold Remediation Mold in Fort Payne/Mold in Scottsboro Taking a shop vac to your mess may not completely dry your water damage.

Cleaning on your own..

What happens when a customer decides that they can clean up a water damage with towels or a Wet Vac? MOLD!

Water damages

What you can see and also what you CAN'T see.

If there is no proper mitigation done by a professional, this damage can turn dangerous. Trying to mitigate water damage on your own may seem like an inexpensive alternative, but it can prove to be more expensive in the long run. There is a possibility that microbial growth, mold growth, or even structural damage could occur as a result of incomplete drying.

SERVPRO of Jackson and DeKalb Counties has professional equipment that is able to detect moisture in the walls, insulation, floors, ceilings and anywhere else you might not be able to see. 

It is free for us to come out and investigate. Water damage restoration is much less invasive and less expensive than mold remediation. 

Dryer Vent Fires

5/4/2018 (Permalink)

Fire Damage Dryer Vent Fires Dryer vent with excessive lent production.

The More You Know

Different kinds of home fires..

We all know about the kitchen fires, the cigarette fires, and the electrical fires that cause severe damage in homes. There is another kind of fire that causes over 34% of home fires each year: Dryer Vents. Failure to clean these drying vents are causing more and more fire damage in homes each year. 

According to our friends at FEMA, during the peak months of fall and winter, they are even more likely to occur in your home. 

The facts do not lie,  FEMA reports: "2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss." That's a staggering statistic. 

Keep your home safe during the winter season and year-round by keeping those dryer vents nice and clean!

If you want to see a video of us in action cleaning a dryer vent, check out this link!

What To Do If Your Basement Floods

4/27/2018 (Permalink)

Water Damage What To Do If Your Basement Floods 1/2 deep standing water in basement.

Flooded Basement

Fort Payne, Scottsboro, and the entire state of Alabamahas suffered a severe droughts in the recent past. While heavy rainfall is a very common cause for flooding basements, there are several other causes of basement flooding. Some of these major causes are:

    • A blocked or failed sewer lateral pipe
    • Heavy rain causes surface water to pool around your home
    • Storm sewer backup
    • Sanitary sewer backup
    • Foundation drainage failure
    • Water supply-line break or hot-water tank failure

Because basements are the lowest part of a home and generally built underground, the basement is prone to suffering from flooding and high moisture levels. High moisture levels are worrisome as well due to the risk of microbial growth.

If you have any questions or need help, call us at (256) 259-4333

SERVPRO of Jackson and Dekalb Counties will always respond to your call within 1 hour, begin the water extraction process within 4 hours, and notify the adjuster no later than 8 hours from the time of your loss. If the water damage is not handled quickly and properly it can cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get. SERVPRO is here to help.

What To Do After Roof Damage

4/16/2018 (Permalink)

Roof Damage

Powerful storms often cause multiple cases of roof damage in Jackson County, or roof damage in Dekalb Counties. Because so many homeowners in your area may be affected by the same issue, it can be hard to get a storm damage repair team to your home in a timely manner. If you have to wait a bit to start the real repairs on your roof, you may want to take some steps to protect your home. Protection can help do the following:

• Decrease chances of flooding
• Stop more materials from getting ripped off
• Stop material tears from getting bigger

Now that you know protecting a damaged roof is important, you may want to learn what you can do to guard your system from further damage.

Boards

Your roof repair team can use boards to temporarily fix certain aspects of a roofing system. For example, if the wind damage caused a tree branch to fall onto a roof, you may want to use a combination of boards to secure the damaged tree to ensure more branches do not fall onto your house.

Tarps

Making your home watertight is an important part of roof repairs. However, roof damage often opens your house up to water damage even if there is the smallest of sprinkles. You can use a tarp to cover any holes or missing shingles on your system. If necessary, you may want to use a couple of boards to help keep the tarps securely in their place.

Claims

Your insurance coverage may help you make repairs to your house. Before you start doing anything too big, you may want to call your provider to learn more about your policy. You may need to take photos, call an adjuster or work with a repair team familiar with the insurance claims process.

Roof damage can be a major concern for you. This disrepair can leave the rest of your home vulnerable. If you cannot get a permanent repair started right away, you may want to protect the damaged system from further harm.

For more information, call us!

(256) 259-4333

Moldy Food and Drinks

4/13/2018 (Permalink)

Mold Remediation Moldy Food and Drinks Mold can be found almost anywhere. Even your coffee.

Mycotoxins in My Food/Drink?

Don't make your midnight snack in the dark!

We've all been in the same situation. It's late at night and you just can't sleep without filling your stomach with a nice sandwich. Oh no! You open the bread cabinet and find your slices have mold on the corners. Do you still eat it? According to Science, you shouldn't. Even if you tear off that translucent green part, mold will still be in the bread. Mold, like plants, have root systems. So unless you want a mouthful of fungus you might need to make a midnight trip to the store or just skip the snack altogether.

What happens if I eat mold?

According to the USDA, some molds contain "mycotoxins". Now what is a mycotoxin you might ask? Great question! Mycotoxins are a property of foodborne molds that have the potential to make you sick. Some scientists disagree on the severity of sickness these mycotoxins can produce, but either way, who wants to eat mold? Not me. 

Mold and You

4/10/2018 (Permalink)

Mold Remediation Mold and You Mold and Microbial growth can pop up anywhere.

How Mold Affects You

Microbial Growth Around You Can Be Dangerous

According to the Center for Disease Control, mold will affect everyone in different ways. Some more or less severe than others. No matter who, though, mold is a problem that needs to be dealt with as soon as it is presented as an issue to begin with. SERVPRO of Jackson and DeKalb Counties is trained to help you if you find yourself dealing with mold. We are trained and certified through The Institute of Inspection, Cleaning, and Restoration Certification (IICRC). The IICRC is a trains and certifies our employees on internationally recognized industry-standard practices in mold remediation.

What You Can Do

If you suspect mold or microbial growth is in your home follow the instructions in the following link on our page! SERVPRO of Jackson and DeKalb Counties is Here To Help!

Tornado Season

4/2/2018 (Permalink)

Storm Damage Tornado Season Tornadoes can be very dangerous. Be sure you adhere to safe practices in inclement weather.

Twister Time

We are in the middle of tornado season here in Northeast Alabama with our main threat being tornado and wind damage. Here are a couple of things from ready.gov to help be prepared in the event of severe weather.

To begin preparing, you should build an emergency kit and make a family communications plan.

Listen to NOAA Weather Radio or to commercial radio or television newscasts for the latest information. In any emergency, always listen to the instructions given by local emergency management officials.

Be alert to changing weather conditions. Look for approaching storms.

If you see approaching storms or any of the danger signs, be prepared to take shelter immediately.

Go to a pre-designated area such as a safe room, basement, storm cellar, or the lowest building level. If there is no basement, go to the center of a small interior room on the lowest level (closet, interior hallway) away from corners, windows, doors, and outside walls. Put as many walls as possible between you and the outside. Get under a sturdy table and use your arms to protect your head and neck.

Fire Equipment You Need

4/2/2018 (Permalink)

Fire Damage Fire Equipment You Need Follow the pass guide!

Your Property and Fires

Common Tragedies

Fires and fire damage are common tragedies among homeowners. But, there are ways to lessen the damage. SERVPRO of Jackson and Dekalb Counties is Here to Help so fires don’t ruin your warm weather activities. One is having a proper fire extinguisher --especially, during grilling season. Make sure you follow these rules from our friends at the American Red Cross when it comes to having a good extinguisher:

  • Always have more than one working extinguisher in your home.
  • Install extinguishers high on the wall and away from any heat sources.
  • If an extinguisher doesn’t work on a fire immediately, drop it and get out. Most portable extinguishers empty in 8 seconds.
  • Make sure the gauge on your extinguisher is properly charged.

Once you have the right fire extinguisher, always remember PASS:

P- Pull the pin and hold the extinguisher with the nozzle pointing away from you.

A- Aim low. Point the extinguisher at the base of the fire.

S- Squeeze the lever slowly and evenly

S- Sweep the nozzle from side to side.

We hope these tips keep fires and fire damage from your homes. But, if you have fire damage and need SERVPRO, we are always Here to Help.

Call us:

(256) 259-4333.

Flooded Basement in Fort Payne

3/6/2018 (Permalink)

Water Damage Flooded Basement in Fort Payne Water 6 inches deep in a basement!

A basement can flood at any time!

Although flooding most often occurs during heavy rainfall, Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Fort Payne basement could flood, including:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water heater failure

 The flooding in this Fort Payne home was caused by heavy rain runoff. Fort Payne had received over 8” of rain that week. We were onsite within an hour and began to assess the damage and extracting the water. We use advanced inspection and monitoring equipment to determine your home’s structure is dry to acceptable levels and is actually dry.

If water damage is not handled quickly and properly, it can cause severe damage to your home’s structure not to mention the potential harmful health effects of mold. Remember, the longer your wait, the worse the problem becomes. 

We are flood specialists:

  • Available 24/7/365
  • We are a preferred vendor to most National Insurance Companies
  • We bill the insurance company directly for covered claims
  • Our Technicians are Highly Trained and IICRC Certified
  • We follow the IICRC S-500 Restoration Guidelines
  • The most technologically advanced equipment for assessing and drying equipment

Questions? Call us today in DeKalb County at 256.845.4402 or in Jackson County at 256.259-4333

Biohazard

3/5/2018 (Permalink)

Biohazard Biohazard We try to make the process as easy and seamless for you.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

If the unfortunate happens, SERVPRO of Jackson and DeKalb Counties has the training, knowledge, and experience to handle even the most difficult of situations. We perform Bio-Hazard cleanup from either homicide, suicide, sewage, etc. and wanted you to be aware of it.

With offices in Scottsboro and Fort Payne, we are centrally located to respond quickly to your needs. Call the office today:

(256) 259-4333 or (256) 845-4402

Mold in your Scottsboro, Rainsville, or Fort Payne Home?

2/22/2018 (Permalink)

Does Your Scottsboro, Fort Payne, or Rainsville Home Have A Mold Problem?


In North East Alabama, mold can spread through a home in as little as 48 hours. Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy.

Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today

(256) 259-4333 or (256) 845-4402

How do experts find hidden mold?

2/22/2018 (Permalink)

If you have noticed a mold smell in a residential or commercial building in Fort Payne or Scottsboro AL,  but do not see any signs of visible mold, hidden mold may be present. A fungus smell or mildew smell can be one of the most reliable indicators of the presence of mold that cannot be seen on surfaces. If this odor is present but you cannot find any evidence of mold, the next step is to contact a professional mold testing and clean-up service and stop searching on your own. If you disturb a colony while looking for hidden mold, it can be easy to spread spores and worsen the problem.

Experts rely on several tools and methods to locate hidden mold including:

• Borescopes
• Moisture meters and hygrometers (humidity)
• Thermal cameras
• Confirming mold smell
• Making test cuts or pulling up small sections of carpet
• Checking for signs of leaks

These methods may vary in effectiveness depending on the length of time since water damage created conditions conducive to mold growth. If a property has recently experienced flooding or a severe leak, it is a good idea to contact a mold testing, clean-up and remediation service as soon as you suspect that mold may be growing. Mold can quickly develop on drywall, masonry or ceiling tiles that have been exposed to moisture. Some of these methods are more reliable once the source of the leak has been addressed but while there is still evidence of water damage.

If you are experiencing a persistent mildew smell or mold smell in a your home or commercial property in Scottsboro, Fort Payne, or surrounding areas, without any visible indications of mold growth, you should contact a reputable mold testing and clean-up service as soon as possible. These specialists can identify the source of a fungus smell and use the most effective tools and methods to confirm whether mold is present and start the clean-up process.

Esporta Washing System!

2/20/2018 (Permalink)

Fire Damage Esporta Washing System! Our Esporta Washing System

Leaders in The Field!

SERVPRO of Jackson and Dekalb Counties is proud to be one of the first local providers of textile washing services! Thanks to the latest technologies, our team is now able to restore:

  • soiled
  • sooted
  • mold damaged
  • sewage damaged

 areas on your bedding, clothing, linens, and leather goods.

Items once thought to be trash are now able to be restored and back in your hands in a matter of days! This Esporta cleaning process will now be implemented as a part of our textiles restoration process and can be delivered cleaner than ever! Let us salvage all of your families memories, and help to restore your life, "Like it never even happened."

About the Esporta Wash System from the makers

"How Does The Esporta iS4000 Clean 90% of Soft Contents?

The Esporta iS4000 utilizes a game-changing Hydraulic Cleaning process to guarantee the best clean possible. The Hydraulic Cleaning process breaks the chamber of the machine into multiple parts, and items are placed in these areas to be cleaned with a specially patented tumble.

The Hydraulic Cleaning process has been tested in over 15 independent laboratory studies in addition to thousands of cleaning jobs. In every instance, the iS4000 ensures products are food grade clean."

Improving for you!

We want to work smarter to make everything smoother for you! With faster and more quality services, your disaster can seem less impactful.

Fire Damage-One Point of Contact

2/4/2018 (Permalink)

What would you do if...

You receive a call from a client today with a fire loss?

You have a fire loss on one of your properties?

You have a fire at your own personal property?

Some statistics...

Fire claims spike during the months of November - February.

On average, Fire causes over $12.4 billion in property damage annualy.

Top 5 Causes of Fire loss:
Cooking equipment
Heating equipment
Intentional
Electrical distribution & lighting equipment
Smoking materials

After the fire is out...

You need a company "Like SERVPRO"
Industry research from 2016 by Buntin Group found that SERVPRO Brand is becoming synonymous with the services provided!

Why not a Contractor?

Mitigate, clean, & restore FIRST! Then repair and rebuild.

SERVPRO of Jackson and DeKalb Counties can handle it all -One Stop Shop.

By the way...

WE DO BOARDUP!
Many times, the home or building must be secured immediately BEFORE anything else.

Large-Scale Flooding

1/24/2018 (Permalink)

Commercial Large-Scale Flooding Desiccant drying in a hallway alongside air movers!

Desiccant!

This is a tool we use alongside dehumidifiers for larger buildings. Desiccants operate differently than standard low grain refrigerant dehumidifiers. Desiccants do not collect water through condensation. They vent moisture-laden air from inside the structure to outside the structure using a ventilation system. These are large units that sit outside the structure with venting tubes and air input tubes.

The tubes come from and go to the affected building. They create the greatest vapor pressure and are best used when trying to dry wood flooring, plaster, or concrete. They work on the principle of absorption rather then condensation.  In this process, water vapor is adsorbed by a silica gel. The silica gel is then activated by air movement. This energy causes the desiccant to push the water vapor; Releasing its moisture to the outside air.

Continuing Education

1/16/2018 (Permalink)

General Continuing Education Our most recent CE Class

Continuing Education (CE) is one of SERVPRO’s favorite methods for meeting our insurance clients. It is our means of educating the insurance and real estate industries to provide them with their insurance credits. Our CE program promotes a good relationship with our local insurance community ensuring they stay certified in their field.

Our CE courses must be held in a facility that complies with the Americans with Disabilities Act (ADA). The room must be large enough to accommodate students with comfortable chairs and writing surfaces for each individual. We will not use homes, vehicles, public transportation, or any uncomfortable classroom setting.

When classes are over, we collect the class roster and attendance sheets, organize folders of required paperwork, and send them to be processed. Our franchise cannot make and distribute Certificates of Completion due to legal guidelines. Certificates of Completion will be generated by our corporate CE team. For attendees ineligible for a Certificate of Completion (explanation will be provided), a Certificate of Attendance will be provided from our CE team.

Best of Dekalb 2017!

1/11/2018 (Permalink)

Community Best of Dekalb 2017! Sign hung from our Fort Payne office on Gault Avenue!

Proud To Be A Part of The Community!

2017 was a great year for SERVPRO of Jackson and DeKalb Counties! From being able to help hurricane victims to bringing on some wonderful new employees, 2017 was one for the books.

We proudly serve many communities in Northeast Alabama, and are grateful to have been voted "Best of DeKalb" in our market for 2017. We have been serving this area since 2001, and couldn't be more appreciative of the business you have given us.

The award means a lot to the wonderful staff at SERVPRO who are from the communities we serve. From parades to charity drives, SERVPRO plans to remain active in DeKalb County and in all the communities we serve in the future.

Thank You!

SERVPRO of Jackson and DeKalb Counties would like to express a HUGE THANK YOU to everyone who has accepted us as a part of the community! Without the customers, we couldn't grow as a business. From the SERVPRO team, thank you for everything you do!

Mold Can Cause Big Problems in Fort Payne and Surrounding Areas

12/28/2017 (Permalink)

Mold Remediation Mold Can Cause Big Problems in Fort Payne and Surrounding Areas Mold growth from a water damage

Contact SERVPRO of Jackson and DeKalb Counties at the First Sign of Mold to Prevent Further Damage

Mold is one of the most common and costly types of damage that can happen to any American home, and despite the assertions of some neighbors, family members, and unprofessional internet resources, you should be very concerned if you find fungi growing on your property. Mold damage is one of Northeast Alabama's most ubiquitous problems. Damage from mold growth persists in many homes, and new colonies are a constant risk even in the winter months.

Mold damage in this area is neither benign nor unimportant. Fungal growth is always a bad thing for the affected home and can grow into a massive problem over time. Potential symptoms and side effects of mold damage include strong and putrid smells, discoloration, deterioration of materials, blocked vents, weakened structural elements, and potentially, health effects for anyone residing or working in the building. In many cases, these issues may be prominent, as many patches of growth can be difficult to detect without specialized tools or easily-seen symptoms like these. SERVPRO technicians use advanced sensors and technology to detect excess moisture and heat generation behind walls and in crawl spaces to find hidden patches of mold and eliminate growth even in the most inconvenient of places. 

While mold can cause all of these problems in any infected home, almost all of them can be mitigated through a fast response and professional care. Calling a company like SERVPRO as soon as you find measurable mold growth in your home helps to ensure that it receives the best care possible within a short time, stopping further growth and preventing existing conditions from worsening. If you ever find signs of growth in your home, be sure to contact us immediately.

SERVPRO of Jackson and DeKalb Counties  is a local damage mitigation and restoration company that specializes in finding, eliminating, and cleaning up after mold damage in local homes. Call us at the first sign of trouble at 256.259.4333 or 256.845.4402

Hurricane Harvey

12/6/2017 (Permalink)

Storm Damage Hurricane Harvey Houston Flooding

In August of 2017, one of the costliest natural disasters in US history struck the Houston area. We were fortunate enough to be asked to respond to those homeowners in need. We have also worked floods and hurricanes in New York, Florida, Louisiana, Colorado, Alabama, Illinois, Missouri, and Georgia among others. 

Flood waters, and the restoration of the buildings they affect, are treated the same way as sewage due to the amount of contamination in the water. 

If disaster should ever strike in your area, and your home or business is affected, make sure to use a vendor that is an IICRC certified firm, as well as the technicians working on your home are IICRC certified. This will go a long way in restoring your home properly. 

Mold Growth

10/4/2017 (Permalink)

Mold Remediation Mold Growth Mold can prove to be a pain. Don't hesitate to call today!

Mold Damage

Mold is not quite as common as the Alabama sunshine, but it does happen to many residents. There is a common myth that mold starts due to poor housekeeping or it only happens to hoarders. It is untrue because mold is everywhere.
Mold spores only become a threat when they have the right combination of moisture, temperature, and a food source. To stop the threat; an experienced restoration company knows that we need to break one side of that triangle of resources. The easiest method is to remove the source of moisture. SERVPRO of Jackson and Dekalb knows that the sooner we get started, the faster we can stop the mold damage and prevent further growth in a Woodville or Crossville home.

To get quickly started, we have developed a list of questions for the homeowner that help us determine where the mold source might be along with other, useful information:

1. Is there visible mold in your home? Where is it?
2. Is there a strong, musty odor?
3. Have you had any problems with mold previously?
4. Is there current water damage or have you had water damage in the past? When did any previous damage happen?
Once we have this information, our inspectors can quickly find the source of the mold infestation, areas of excess moisture and how to stop both. 

What We Can Do


Technicians begin by removing any standing water. For puddles and other small areas, we use water extractor wands to get into crawlspaces and small areas. For areas we cannot physically get into, we place a chemical desiccant to draw moisture from the surrounding air or set up a dehumidifier to draw larger amounts of moisture. Some of these machines can draw out over 20 gallons of water per day.

Once the air is dry enough, the mold spores return to a dormant state. If the spores are only on a surface, we attempt to vacuum them up or use dry wiping to remove them. Vacuuming and dry wiping get the spores out of the home without adding moisture to the environment.

If the spores had time to grow into building material such as drywall, we prefer to remove the entire panel and dispose of it. Attempting to dig out the mold to prevent replacing panels is rarely ever cost-effective. It is a labor-intensive process that adds up quickly on a final bill. 

Here to Help!

SERVPRO of Jackson and DeKalb Counties is ready 24/7 to help local homeowners mitigate the effects of storms and weather disasters.

Call us at the first sign of trouble!

(256) 259-4333!

Dealing with Contaminated Water!

9/26/2017 (Permalink)

Water Damage Dealing with Contaminated Water! Be able to recognize contaminated and clean water!

SERVPRO's Tips on Contaminated Water

These Emergency Tips will assist you in taking the proper action until SERVPRO of Jackson and Dekalb Counties professionals arrive. Please follow these DO's and DON'Ts to help reduce damage and increase the chances of a successful restoration.

Here are the DO's and DON'Ts for Water damage from Contaminated Water.

DO's 

  • Call SERVPRO of Jackson and Dekalb immediately at (256) 259-4333.
  • Avoid all contact with sewage and items contaminated by sewage. This includes damages incurred by a sewage backup.
  • Wash your hands thoroughly after contact with contaminated items.

DON'Ts 

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to contaminated areas.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult with your local health department or physician.

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb specializes in the cleanup and restoration of residential and commercial property after a sewage backup or a contaminated water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have questions about Contaminated Water Damage and Cleanup? Call us - (256) 259-4333

Recovery Stats

9/20/2017 (Permalink)

Water Damage Recovery Stats Are you prepared for disaster?

Statistics on Business Recovery

  • Almost than 40% of businesses never reopen after a disaster. (FEMA)
  • 75% of small businesses do not have a disaster recovery plan. (Nationwide)
  • 52% say it would take at least 3 months for them to recover from disaster.
  • 26% of business owners believed that there was a low likelihood that they or their business would be affected by natural disaster.

The Eastern Kentucky University Department of Safety, Security, and Emergency Management (EKU) has put together a very informative graphic on the subject of business preparedness. The link to that infographic is (HERE).

Here are some statistics cited by EKU's "TOP NATURAL DISASTERS that Threaten Businesses":

  • Between the years 2000-2013, natural disasters cost the global insurance industry around $37 billion
  • In totality, natural disasters have cost the global economy $2.5 trillion
  • 1 in 3 small business owners say they have been personally affected by a storm or extreme weather
  • Small businesses, on average, lose $3,000 a day after closing due to a major storm
  • 84% of small businesses do NOT have disaster insurance
  • Additionally, 71% of owners do not own a backup generator in case of power outage
  • On May 18-22 of 2013, Severe Weather caused $3.8 billion in economic loss adding to the total of $16 billion dollars in economic loss nationally for the year 2013.
  • Every state in The Southeast is most at risk for Hurricane damage with Texas being the largest target of Natural Disasters in 2013

Tips for Creating a Successful Emergency Ready Plan

  1. Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

Here to Help!

If you have any question, don't hesitate to call SERVPRO of Jackson Dekalb Walker Counties!

(256) 259-4333

Facts About Smoke and Soot

9/19/2017 (Permalink)

Fire Damage Facts About Smoke and Soot Smoke and Soot Damage Can Cause a Pervasive Odor in your Fort Payne or Scottsboro home.

That old fire smell

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke - wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Jackson and Dekalb Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke - Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke - Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue - Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. 

Have Questions about Fire, Smoke, or Soot Damage?  

Call Us Today @ (256) 259-4333

SERVPRO Disaster Response

9/14/2017 (Permalink)

Mold Remediation SERVPRO Disaster Response Hurricane off of Atlantic Coast

How Our Local Community Responds to Hurricanes

SERVPRO® works as a team across the country to help those that have been affected by a disaster. In years past, our local franchise has sent crews to various hurricane sites to help reach customers faster so that they can begin putting their lives back together. Local crews from SERVPRO has helped with Hurricane storms Ivan (2004), Katrina (2005), Lee (2011), Isaac (2013), and now Harvey/Irma (2017).

Faster to Any Size Disaster

Being a part of SERVPRO®, we know that our job is to help customers and victims of disasters put their lives back together. It's nice to know that if a tornado, flood, ice storm, or any other disaster were to strike the heartland, that there are over 1,700 franchises in our system that can come to our aid to help you put your life back together.

Just remember that SERVPRO® is faster to any size disaster.

Power Outage Tips

9/14/2017 (Permalink)

Commercial Power Outage Tips Don't get caught unprepared! Be aware!

Going Dark

This year, we have seen some major power outages across the nation. Power outages can not only be dangerous to you and your family, but they can also cause immense stress if you are not properly prepared.

According to ready.gov:

Before a Power Outage:

  • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
  • Make sure you have alternative charging methods for your phone or any device that requires power.
  • Charge cell phones and any battery powered devices.
  • Know where the manual release lever of your electric garage door opener is located and how to operate it.
  • Purchase ice or freeze water-filled plastic containers to help keep food cold during a temporary power outage.
  • Keep your car's gas tank full-gas stations rely on electricity to power their pumps. If you use your car to re-charge devices, do NOT keep the car running in a garage, partially enclosed space, or close to a home, this can lead to carbon monoxide poisoning.
  • Learn about the emergency plans that have been established in your area by visiting your state's or local website so you can locate the closest cooling and warming shelters.
  • If you rely on anything that is battery-operated or power dependent like a medical device determine a back-up plan.

During a Power Outage

  • Only use flashlights for emergency lighting, candles can cause fires.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours.
  • Take steps to remain cool if it is hot outside. In intense heat when the power may be off for a long time, consider going to a movie theater, shopping mall or restaurant that may be open in your community. If you remain at home, move to the lowest level of your home, since cool air falls. Wear lightweight, light-colored clothing. Drink plenty of water, even if you do not feel thirsty.
  • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors. Never use your oven as a source of heat. If the power may be out for a prolonged period, plan to go to another location (the home of a relative or friend, or a public facility) that has heat to keep warm.
  • Turn off or disconnect appliances and other equipment in case of a momentary power surges that can damage computers and other devices. Consider adding surge protectors.
  • If you are considering purchasing a generator for your home, consult an electrician or engineer before purchasing and installing.
  • Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home's electrical system.

If you experience a water damage after a storm, call SERVPRO of Jackson and DeKalb Counties at (256) 259-4333 to remediate your damage and restore you home to pre-storm damage condition.

 

What to do after a fire

9/13/2017 (Permalink)

Fire Damage What to do after a fire Damage after a house fire.

After Disaster

There are some things you should understand before attempting to combat secondary damages produced by a fire including how to protect yourself, your family, or anyone else that might enter your home while restoration is underway.


Always think safety first when dealing with fire damage in your Lookout Mountain, Sand Mountain, or Wills Valley home. Even though the fire may be out, dust, soot, and airborne particles can wreak havoc on your breathing. Anyone entering your home should wear the appropriate personal protective equipment including masks, gloves, boots, and eye wear.

Before entering your home, understand that hazards may exist that pose severe risks to you and your family. You must be aware of what might occur in every situation to help keep everyone safe. If you have even the tiniest doubt, it could cause someone their life. Never take any chances, get a fully licensed professional, like those offered at SERVPRO, to take risks for you.

An expertly trained restoration technician wears the safety equipment and takes any necessary precautions to avoid hazards of different types. SERVPRO technicians understand how to prevent contact with a variety of substances that might cause harm. They also know when and when not to ventilate an area. We have access to a range of industrial-grade equipment that allows us to remove water used to extinguish a fire.

All of the burned debris and materials cause odors that should be withdrawn and disposed of in a certain way. The contents of your home that are restorable require special handling to prevent additional damage. Your SERVPRO team uses a restore versus replace mentality when considering alternatives during your restoration. We do everything we can to prevent losses and restore your home; this means that you can count on us to treat each item accordingly and give you the results you deserve.

Make the most of what is available today. At SERVPRO of Jackson and DeKalb Counties, our staff is proud to serve as your one-stop solution and show pure dedication in providing you quality, full-service solutions to any emergency situations that occur on your property.

Removing Dog Smell for Summer

7/5/2017 (Permalink)

General Removing Dog Smell for Summer Man's best friend wants to go outside!

Removing That Dog Smell from your Home

            Summer weather is here and it is finally time to let the dog outside! For many of us living in Northeast Alabama, our dogs are part of the family. Whether Fido is our hunting, walking, or riding buddy, we love that dog with all of our hearts. Sadly there is no amount of pure love that can make up for a bad smell, and having our four legged pal inside for the colder winter months might stir up some smells. Even though the door is open and Fido is out of the house, the smell seems to hang around! With family coming around for the occasional Summer Shindig, we are here to offer some tips on keeping your house smelling clean!

Clean any surface/furniture the dog touches

            A handheld vacuum can work wonders for removing pet hair (and resulting odors) from couches, chairs, and any such like your canine compadre comes into contact with. With a little plug and switch, you can make sure that the family home smells a lot less like the family dog. Be sure to remove cushions and pillows to:

1)      Be able to get otherwise forgotten areas under the cushions

2)      Vacuum and clean the pillows and cushions individually (for a more thorough clean)

Although this task may seem ineffective in theory, it could just prove to be the difference in whether or not your in-laws approve of your housekeeping.

            If your cleaning requires more than you can do, bring your furniture or rugs by your local SERVPRO of Jackson and Dekalb Counties! We will help you get your summer started off fresh!

Get your home Summer ready!

6/12/2017 (Permalink)

It's common for many people to spend more time at home during the summer season as they entertain and bond with the family. Unfortunately, the space can have a lack of functionality and appeal if it's not updated. If you want to transition your home from spring to summer, there are a few important tips to follow.

Add Blackout Curtains

Hang blackout curtains to prevent the heat from transferring into your home which creates a cooler interior setting. The curtains can help to keep your energy costs low and can prevent your HVAC system from working too hard. You can also apply tint to the windows to block harmful UV rays.

Hire Professional Cleaners

Feel proud to show off the quality of your home by hiring professional cleaners who can perform seasonal cleaning that includes wiping down the baseboards or the blades on overhead fans. The cleaners can also deep clean the carpets or remove water residue in the showers for regular home maintenance that will create a comfortable setting to spend time in during the season. You can also hire a professional from a company like SERVPRO of Jackson and DeKalb Counties to restore water damage from leaks that developed earlier in the year.

Prepare the Pool

If you have your own pool, you can prepare it for summer use by adding new chemicals and shocking the water to keep it clean. Skim the water for leaves or debris, and scrub the walls of the pool with a brush to remove algae that have developed. You'll also want to vacuum the floor of the pool to remove dirt or grime that is present. Don't forget to check the pool pump to ensure that water is flowing through it. Use a hydrochloric acid mix if the salt chlorinator is covered in white-scale.

Plant Annuals

Brighten up your home by planting annuals that will create a cozy and beautiful setting. Place the plants in areas where there's direct sunlight or use impatiens that can thrive in areas of shade. Place a few lanterns outside that can hold lit candles when you're planning on spending time outdoors in the summer evenings.

Replace the Air Filter

Replace the air filter on your HVAC system to ensure that it operates better during the summer months and to reduce your energy usage on the property. You can also hire a professional to inspect the appliance and perform any repairs that are needed, which will increase its lifespan.

Being Prepared for Disasters

3/13/2017 (Permalink)

Be Red Cross Ready!

Being prepared means being equipped with the proper supplies you may need in the event of an emergency or disaster. Keep your supplies in an easy-to-carry emergency preparedness kit that you can use at home or take with you in case you must evacuate.

At a minimum, you should have the basic supplies listed below:

Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)

Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home).

Flashlight

Battery-powered or hand-crank radio

Extra batteriesFirst aid kit [Avail

First aid kit

Medications (7-day supply) and medical items

Multi-purpose tool

Sanitation and personal hygiene items

Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)

Cell phone with chargers

Family and emergency contact information

Extra cash

Emergency blanket

Map(s) of the area

Consider the needs of all family members and add supplies to your kit. Suggested items to help meet additional needs are:

Medical supplies (hearing aids with extra batteries, glasses, contact lenses, syringes, etc)

Baby supplies (bottles, formula, baby food, diapers)

Games and activities for children

Pet supplies (collar, leash, ID, food, carrier, bowl)

Two-way radios

Extra set of car keys and house keys

Manual can opener

Additional supplies to keep at home or in your survival kit based on the types of disasters common to your area:

Whistle

N95 or surgical masks

Matches

Rain gear

Towels

Work gloves

Tools/supplies for securing your home

Extra clothing, hat and sturdy shoes

Plastic sheeting

Duct tape

Scissors

Household liquid bleach

Entertainment items

Blankets or sleeping bags


For more information check out redcross.org 

HVAC Air Duct Cleaning

5/25/2016 (Permalink)

Spring is springing here in Northeast Alabama.  With that comes thoughts of spring cleaning, and for some of us, indoor air quality.  It seems that everything in the area has a nice yellowish tint of pollen.  That, paired with the fact that I passed three air duct cleaning company vans on the way in to work, got me thinking it would be time to share the benefits of having your air duct system(s) cleaned.  

A common rule of thumb used by NADCA(National Air Duct Cleaning Association) is "If your ducts LOOK dirty then they probaby ARE dirty".  This seems elementary but it is usually true.

The first reason is indoor air quality.  It is calculated that up to 40lbs of dust is created annually in a normal home just through everyday living.  An HVAC system works like the lungs of a home and that dust we mentioned is recirculated 5 to 7 times per day building up in the duct system.  This leads to potentially poorer air quality and a need for higher frequency of dusting/cleaning.  

The second reason to clean air ducts is energy savings.With 25 to 40% of the energy used to heat and cool homes wasted annually dust and contaminants in the HVAC system cause increased strain on the unit and shortens the life.  With a clean HVAC system the opposite is true resulting in less contaminates and longer system life.  

Air Quality

5/13/2016 (Permalink)

Here are some things to consider from the American Lung Association about air quality in your home:

  • Is anyone smoking indoors? No one should smoke indoors.
  • Can you see or smell mold or mildew? 
  • Is the humidity regularly above 50 percent?
  • Are there leaks or standing water anywhere—kitchen, basement, attic?
  • Are all fuel-burning appliances (gas stoves, water heaters, fireplaces) fully vented to the outdoors?
  • Is there an attached garage or basement where cars, lawnmowers or motorcycles are stored?
  • Are household chemicals, paints or solvents stored indoors or in an attached garage or basement?
  • Have you recently remodeled or added new furniture, carpeting or painted?
  • Do you use odor-masking chemicals or "air-freshening" devices?
  • Has kitchen or food garbage been covered and removed?
  • Have you used pesticides recently?
  • If you have an ongoing air quality issue, call SERVPRO of Jackson and DeKalb Counties for further consultation. We have a staff of professionals, certified in all aspects of deodorization and microbial remediation.

    Water damage and mitigation is too expensive in Scottsboro and Fort Payne

    4/14/2016 (Permalink)

    What happens when a customer decides that they can clean up a water damage with towels or a Wet Vac? MOLD

    Water damages what you can see and also what you CAN'T see. If there is no proper mitigation done by a professional, this damage can turn dangerous. 

    SERVPRO of Jackson and DeKalb Counties has professional equipment that is able to detect moisture in the walls, insulation, floors, ceilings and anywhere else you might not be able to see. 

    It is free for us to come out and investigate. Water damage restoration is much less invasive and less expensive than mold remediation. 

    Professional Restoration for Water, Fire, and Mold

    4/6/2016 (Permalink)

    According to the IICRC (Institute of Inspection Cleaning and Restoration Certification) there are a couple of reasons to choose a professional over doing it your self. Below are a few reasons:

    • The process of fire and water restoration is very involved when it is performed properly.
    • With quick reaction time and the appropriate skill set, a technician can help to prevent further damage and repair that which has already been done
    • The process and equipment used during fire and water restoration will vary from case to case, since different materials require their own unique care
    • For fire damage, general cleaning is done to remove ash and soot from ceiling to floor
    • The quick remediation of the problem is important for more than repairs, it is also a health consideration
    • Choose a company for fire and water restoration with the appropriate licenses and proof that they have the proper insurance.
    • Whether the work to be done is in a commercial or residential location, technicians with experience and certification should perform the damage recovery.

    Restoration

    3/29/2016 (Permalink)

    Imagine you come home for lunch on a Wednesday afternoon and you walk into your living room covered with 8 inches of water.

    What do you do?

    Who do you call?

    Do you call your family friend local contractor or Water Restoration Company?

    What is the difference?

    There are many differences between contractors and Water Restoration Companies. Here are a few:

    • A contractor’s job is to replace everything that is affected. This will include all flooring, walls, cabinets and even furniture. SERVPRO is certified in drying water damage to industry standards. We will not remove materials unless it is necessary. This prevents further interruption to your daily life.
    • A contractor will have to replace all of the materials they took out of your home. This can take weeks waiting for material decisions, insurance approval, shipping, and installation time. SERVPRO’s average drying time is only 3 days. We have crews available 24/7/356 and someone to monitor your job daily.
    • Replacing flooring, drywall, and all of your furniture is expensive. Restoring your home is a lot less expensive than replacing everything in your home.

    When you call SERVPRO of Jackson and DeKalb Counties you can expect a First Responder on site within an hour and your home to be restored quickly by certified, professional technicians. With offices in Scottsboro and Fort Payne, we are centrally located to respond to your needs. 

    For Immediate Service in Rainsville, Fort Payne, Scottsboro, or anywhere else in Jackson and Dekalb Counties, Call SERVPRO of Jackson and DeKalb

    3/29/2016 (Permalink)

    SERVPRO of Jackson and DeKalb Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jackson, Dekalb, and Cherokee Counties in Alabama. With offices in Scottsboro and Fort Payne, we are centrally located so that we can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

    • 24-Hour Emergency Service
    • Faster to Any-Sized Disaster
    • Highly Trained Restoration Technicians
    • A Trusted Leader in the Restoration Industry
    • Locally Owned and Operated
    • Advanced Restoration and Cleaning Equipment

    Have Questions? Call Us Today – 256.259.4333 or 256.845.4402

    DeKalb County Preparedness Fair

    8/6/2014 (Permalink)

    Come see us at the DeKalb County Preparedness Fair on September 13th. Learn how to protect your home or home or business in the event a disaster happens. 

    We will be the main sponsor of this event with lots of giveaways and games for the kids. 

    Alabama Franchise of the Year-2013

    5/17/2014 (Permalink)

    SERVPRO of Jackson and DeKalb Counties has been named SERVPRO’s Alabama Franchise of the Year. The local SERVPRO earned the award by outperforming 38 other SERVPRO locations in Alabama.

    Local owners Matt and Samantha Peterson accepted the award at a recent meeting of Alabama and Mississippi SERVPRO owners.

    “It is extremely gratifying and humbling to win this award in only our second year of owning the Jackson and DeKalb County franchise,” Matt said. “It is truly a tribute to our team and everyone’s sense of doing the right things the right way for our customers.”

    To win the award, SERVPRO of Jackson and DeKalb Counties recorded peak performance in the criteria of customer satisfaction surveys, job volume growth, emergency response times for water damage and fire damage, financial management and efficiency and adherence to Server’s business systems.

    “Every day, our team lives by vision, experience, training, expertise and a passion for our customers,” Matt said. “Our SERVPRO Franchise of the Year award is not a destination for us. It’s just validation that we are on the right path.”

    In 2013, SERVPRO of Jackson and DeKalb Counties recorded the second most successful year ever in the local franchise’s 14-year history.

    All staff members are certified by the Institute of Inspection Cleaning and Restoration Certification, the only nationally recognized organization for cleaning and restoration.

    With offices in Scottsboro and Fort Payne, SERVPRO of Jackson and DeKalb Counties also serves customers in Cherokee County, plus Marion County in Tennessee.

    SERVPRO services include:

    ·        Water, fire and smoke damage restoration (24/7 emegency services)

    ·        Carpet and upholstery cleaning

    ·        Mold mitigation and remediation

    ·        Deodorization services

    ·        Post-construction clean-up

    ·        Inventory and move-out services

    ·        Biohazard & crime scene clean-up

    ·        Emergency Response Profiles (ERP)

    To contact SERVPRO of Jackson and DeKalb Counties, call 256-259-4333 (Scottsboro), 256-845-4402 (Fort Payne) or toll free at 866-747-7378.

    Find SERVPRO on Facebook and Twitter and on the web at www.servprojacksonanddekalbcounties.com.

                                                       * * *

    Founded in 1967, SERVPRO’s franchise system is a national leader and provider of fire, water, mold and other specialty cleanup and restoration services. SERVPRO’s certified professional services network of more than 1,500 franchises responds to property damage emergencies ranging from multi-million dollar disasters affecting entire communities to those suffered by individual businesses and homes. Providing coverage in 48 states, SERVPRO has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

    Categories

    Archived Posts