Recent Posts

Meet Nick our NEW reconstruction manager

11/23/2020 (Permalink)

A headshot of a male in a jean shirt in front of a SERVPRO van A headshot of a male in a jean shirt in front of a SERVPRO van

Our goal is to exceed your expectations, especially since time is of the essence when using our services. With that being said, we recently hired a new willing and capable reconstruction manager! 

Nick started working as an independent adjuster years back in South Florida, where he handled daily claims in the South Florida area for multiple insurance carriers. After about 2 years in the insurance industry, he moved into the restoration side of things to get a better handle on that aspect of the business; it was a little more hands-on which he enjoyed. He worked his way up to Senior estimator within 6 months, and after about a year and a half he decided to venture back into the insurance side of things again. This time he worked as a staff adjuster on the Catastrophe team for a third-party company, again handling claims for multiple carriers. He handled commercial and residential large losses and small losses. He recently moved to the Chattanooga area from Fort Lauderdale, FL and he's very happy and grateful to be a part of the SERVPRO team in Scottsboro and surrounding areas and cant wait to get started! Give us a call at 256-259-4333 for a quote!

Why do we have a reconstruction team?

11/16/2020 (Permalink)

a reconstruction team looking at plans for a building a reconstruction team that includes 3 males and one female in yellow vests looking at plans for a building. SERVPRO logo is over the photo.

Great question! Many of our clients suffer water damage and or fire damage to their homes. Our highly trained restoration technicians are prepared to respond immediately to flood or water damage at your Scottsboro property. After our technicians finish professionally cleaning your home or business, there is sometimes more work to be done. Think of it like this, If a tornado sweeps through your neighborhood and damages part of your roof. You may have water damage due to the rain and the hole in your roof from the storm. So we would come and professionally clean your home, and belongings, but you would still have a hole in your roof. That’s why we have a reconstruction team. Our reconstruction team can repair your roof, replace the flooring, repaint affected areas, and more!

So keep us in mind! SERVPRO's large-loss response is uniquely qualified to handle any disaster. We are prequalified, experienced, and strategically located across The United States to respond to any loss. When an event comes to devastate a community, SERVPRO's goal is to be instrumental in restoring the community the best we can. SERVPRO of Jackson and Dekalb Counties is here to help!

GIVE US A CALL TODAY 256-259-4333

Why would you need us to encapsulate your crawlspace?

11/11/2020 (Permalink)

a cleaned and encapsulated crawlspace that has a visible sump pump a cleaned and encapsulated crawlspace that has a visible sunk pump with a few wires hanging from the ceiling

If you’re wondering what crawlspace encapsulation is and why you need us we’re here to inform you. Many basements or man caves have a funky mildew smell no matter how much they clean. They have no real evidence of mold just a funky smell that they can’t seem to find to get rid of. That’s when you give us a call. When we perform a crawlspace encapsulation we’re adding a heavy-duty polyethylene barrier to cover the crawl space including floors, foundation walls, and possibly even its ceiling. Sealing tape connects the barrier’s pieces throughout the space, and once the space is sealed, a dehumidifier helps regulate your crawl space’s moisture level.


Crawl space encapsulation promotes clean air circulation throughout your home, making it healthier to breathe for your friends and family. That rids you of unwanted moisture issues from under your Scottsboro home. As a trusted leader in the restoration industry, SERVPRO has over 1,700 Franchises in the U.S. and Canada that are ready to help. SERVPRO of Jackson & Dekalb Counties professionals have the advanced training and equipment needed to clean or restore your home. Don’t hesitate to give us a call for your quote today! 256-259-4333

Why is Drew Shields passionate about SERVPRO?

11/10/2020 (Permalink)

Male SERVPRO employee in a black jacket standing outside his SERVPRO office SERVPRO employee with dark brown hair in a black jacket standing outside his SERVPRO office.

Hi, I'm Drew Shields, a Ringgold, Georgia native. Growing up in Ringgold, and then metro Atlanta, I can say I love the city, but I have a country heart. As a child, I attended church at Ringgold Church of God and East Ridge Church of God. Both of these churches, my faith, and my Christian upbringing greatly impacted my moral compass and the direction in life I chose. I’ve always been in some sort of sales or marketing role throughout my professional career, but it was at SERVPRO I realized I could pair my skill of communication with aiding those who need solutions to their issues, and fast.

I enjoy being the individual to let our customers know that they’re in good hands when they choose SERVPRO for their needs. Being someone who can speak directly with the customer and directly with the production staff that will do the job is crucial. SERVPRO allows me that freedom, which in turn allows me to communicate accurate information to both parties and get the customer back together “Like it never even happened.”

As a trusted leader in the restoration industry, SERVPRO has over 1,700 Franchises in the U.S. and Canada that are ready to help. SERVPRO professionals have the advanced training and equipment needed to clean or restore your home. Give me a call if you ever need our services.

423-331-4116

How to handle grease fires

10/14/2020 (Permalink)

skillet on an oven in flames skillet on an oven in the kitchen engulfed in flames

According to CNN NEWS, cooking fires are the leading cause of home fires in the United States & grease fires are a main culprit. Thus with holidays right around the corner we thought of our dear customers. We know many will be frying turkeys for the holidays and just cooking in general. Well if that’s you, then you need to know how to cook a great Thanksgiving dinner without burning down the house.

So let’s say you do end up having something in the eye of your stove and you see a small flame. So do you grab a cup of water to put it out? No, even though it started from something in the eye of the stove, you’re frying chicken and there’s grease on that pot which is fueling those flames. It’s now a grease fire!

Well, how do you put it out? You need a fire extinguisher that can handle grease fires and should be dry and chemical-based. Using a fire extinguisher that's water based can have disastrous results!  We would suggest that you pull the pin, you squeeze the trigger, and you aim at the base of the fire. If you put it up high, the chemical falls on top of the fire and doesn't help.

If you encounter smoke damage or even fire damage while putting it out don’t hesitate to give us a call! As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Our number is 256-259-4333!

Want to learn more about a few types of storms?

10/5/2020 (Permalink)

Lightning strikes on the left and right of a city Lightning strikes on the left and right of a city light up a night sky

We usually hear about thunderstorms, tornadoes and hurricanes or tropical storms. But do we really understand what they are? Below we’ve gathered information from Britannica.com on the storms mentioned above to give you a better understanding of what’s happening when you experience them

Thunderstorm, a violent, short-lived weather disturbance that is almost always associated with lightning, thunder, dense clouds, heavy rain or hail, and strong, gusty winds. Thunderstorms arise when layers of warm, moist air rise in a large, swift updraft to cooler regions of the atmosphere. 

Tornado, a small-diameter column of violently rotating air developed within a convective cloud and in contact with the ground. Tornadoes occur most often in association with thunderstorms during the spring and summer in the mid-latitudes of both the Northern and Southern Hemispheres. 

Tropical cyclone, also called typhoon or hurricane, an intense circular storm that originates over warm tropical oceans and is characterized by low atmospheric pressurehigh winds, and heavy rain. Drawing energy from the sea surface and maintaining its strength as long as it remains over warm water, a tropical cyclone generates winds that exceed 119 km (74 miles) per hour. In extreme cases winds may exceed 240 km (150 miles) per hour, and gusts may surpass 320 km (200 miles) per hour.

We hope that information brings a little clarity into thunderstorms, tornadoes and hurricanes, especially since we’re in hurricane season now. Speaking of which we are a part of a national SERVPRO storm team whose members respond to disasters nationwide. From hurricanes to wildfires, SERVPRO storm teams are always prepared to respond to major catastrophic events. SERVPRO's large-loss response is uniquely qualified to handle any disaster. We are prequalified, experienced, and strategically located across the United States to respond to any loss. When an event comes to devastate a community, SERVPRO's goal is to be instrumental in restoring the community the best we can. We are here to help, so give us a call at 256-259-4333!

ANOTHER HURRICANE?

10/5/2020 (Permalink)

map of tropical storm Delta coming from Jamaica map of tropical storm Delta coming from Jamaica headed to the United States

Hurricane season is not letting up! Today tropical storm Delta is projected to strengthen to a hurricane by later this week. As of now a tropical storm warning for the Cayman Islands to be issued and  hurricane watch is posted for western Cuba. According to CNN it would hit the US by Wednesday of this week.

Tropical cyclone intense circular storm that originates over warm tropical oceans and is characterized by low atmospheric pressurehigh winds, and heavy rain. Drawing energy from the sea surface and maintaining its strength as long as it remains over warm water, a tropical cyclone generates winds that exceed 119 km (74 miles) per hour. A hurricane is when a storm's maximum sustained winds reach 74 mph, it is called a hurricane. The Saffir-Simpson Hurricane Wind Scale is a 1 to 5 rating, or category, based on a hurricane's maximum sustained winds. The higher the category, the greater the hurricane's potential for property damage.

The good news is we’re a part of a national SERVPRO storm team whose members respond to disasters nationwide. From hurricanes to wildfires, SERVPRO storm teams are always prepared to respond to major catastrophic events. SERVPRO's large-loss response is uniquely qualified to handle any disaster. We are prequalified, experienced, and strategically located across the United States to respond to any loss. When an event comes to devastate a community, SERVPRO's goal is to be instrumental in restoring the community the best we can. We are here to help, so give us a call at 256-259-4333!

Are you dreading the rain?

9/24/2020 (Permalink)

water damaged roof with water leaking inside water damaged roof with water leaking inside

People have their own reasons for dreading the rain. So dread it because of the increased probability of wrecks. Others dread the rain because they don't like to get their hair wet. Then some dread it because they have a leaky roof. According to architectmagazine.com Roofs, on average, last only about half of their designed lifetime. Furthermore, 40 percent of all building-related problems are due to water intrusion—and water usually intrudes through roofs.

If you're dreading the rain because of your leaky roof give us a call TODAY! Our highly trained restoration technicians are prepared to respond immediately to water damage at your business or home. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment and practices to find and remove water in a quick and efficient manner. Our technicians will monitor and document the drying process from start to finish ensuring your experience with us goes seamlessly.

Weather can be unpredictable so being prepared is paramount to ensuring your property or business can return to normal after a disaster. SERVPRO will have your back from beginning to end in any disaster! Give us a call at 256-259-433

Flooding Tips

9/16/2020 (Permalink)

street in alabama flooded on both sides street in alabama with trees on both sides flooded on both sides not able to cross

With Hurricanes back to back this year hitting some of the same areas, we are now experiencing flooding. Many may be new to this situation so your friends at SERVPRO decided to throw out a few tips from READY.GOV that may be helpful for you in your situation.

  • Make a plan for your household, including your pets, so that you and your family know what to do, where to go, and what you will need to protect yourselves from flooding and COVID-19.
  • Build a “Go Kit” of the supplies you will need if you have to quickly evacuate your home.
  • Know types of flood risk in your area. Visit FEMA’s Flood Map Service Center for information.
  • Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts. Sign up for email updates and follow the latest guidelines about coronavirus from the Centers for Disease Control and Prevention (CDC) and your local authorities to prevent the spread of COVID-19.
  • If flash flooding is a risk in your location monitor potential signs, such as heavy rain.
  • Learn and practice evacuation routes, shelter plans, and flash flood response.
    • If you live in a storm surge flooding zone or a mandatory hurricane evacuation zone, make plans to stay with family and friends. Evacuate to shelters only if you are unable to stay with family and friends. Check with local authorities to determine which public shelters are open. Review your previous evacuation plan and consider alternative options to maintain social and physical distancing to prevent the spread of COVID-19.
    • Don’t forget to include your pet in your emergency plan. Remember that some evacuation shelters do not accept pets.

We use advanced inspection and extraction equipment and practices to find and remove water in a quick and efficient manner. Our technicians will monitor and document the drying process from start to finish ensuring your experience with us goes seamlessly. Weather can be unpredictable so being prepared is paramount to ensuring your property or business can return to normal after a disaster. SERVPRO will have your back from beginning to end in any disaster!

In the event, your home or business suffers 256-259-4333

Hurricane Season

9/15/2020 (Permalink)

a screen shot of Hurricane Sally's path and predicted wind speeds a screen shot of Hurricane Sally's path and predicted wind speeds

Wow has this year had a crazy hurricane season or what?! We have parts of our production crew out right now working from the Hurricanes Laura and Marco. Right when we think things are slowing down we’re hearing news of another hurricane named Sally. As of now, they’re expecting up to 20 inches of rain with a possible 30 inches. What does that mean? Serious flash flooding and major river flooding could occur. According to weather.com flood watches have been issued by the National Weather Service in portions of the Florida Panhandle, southern and central Alabama, and southern Mississippi.

There’s a possible storm surge that can happen as well. There will be an increasing chance of isolated tornadoes from Sally on Tuesday, from southeast Mississippi to southern Alabama and portions of the Florida Panhandle. If you’re in that area we recommend you stay abreast on weather updates to evaluate if necessary. In the meantime FEMA recommends you prepare for a hurricane by having the following.

  • Water (one gallon per person per day for at least three days, for drinking and sanitation)
  • Food (at least a three-day supply of non-perishable food)
  • Battery-powered or hand-crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle (to signal for help)
  • Dust mask (in case storm damage results in mold or airborne particles in your home)
  • Plastic sheeting and duct tape
  • Moist towelettes, garbage bags, and plastic ties (for personal sanitation)
  • Wrench or pliers (consult your water or gas utility companies to learn how and when to turn off utilities with these tools)
  • Manual can opener (for food)
  • Local paper maps (in case you can’t access the internet)
  • Cell phone with chargers and a backup battery
  • Cash
  • Fire extinguisher
  • Change of clothing for each person
  • Sleeping bags or blankets for each person
  • Matches in a waterproof container
  • Paper plates, cups, paper towels, and plastic utensils
  • Paper, pen, and pencil

In the event, your home or business suffers storm damage don’t hesitate to give us a call! 256-259-4333