Recent Posts

Keep your business doors open!

3/2/2021 (Permalink)

buildings covered by a Certified: SERVPRO Cleaned logo Tall office buildings covered by a Certified: SERVPRO Cleaned logo

Yes, we’re seeing the numbers decrease here lately especially with the change in weather but that can be a problem. How? Well when the cases fall things open back up. When things open back up the numbers rise! Well you maybe wondering how can you keep your door open? We recommend reoccurring cleanings. Not your typical home cleaning but Certified: SERVPRO Cleaned cleanings. 

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. Our SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. Are you interested in a free quote for our Commercial Services, or are you a Consumer who wants to learn more about the program?

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. Give us a call at 256-259-4333 to keep your business SERVPRO Certified: SERVPRO Cleaned! 

Did you clean ALL of the water up?

2/18/2021 (Permalink)

wall paper tore back to expose the mold wallpaper is torn back from the wall to expose the mold in the home

When a pipe bursts in your home or business you call a plumber. They come out turn off the water, then fix the broken pipe, and leave. So what about all of the water on your floor, on your clothes, and on your furniture?  You may have frantically began to clean up the water and the mess that the broken pipe has caused. A month or two later there’s a funky smell in that room and area that you can’t seem to get rid of. Turns out that you didn’t clean up all of that water! Now you have rotting drywall and subflooring. So instead of saving money you now have to replace drywall, repaint, get new flooring installed, and more! So we wanted to ask again, did you clean ALL of that water up? No, you didn’t and it’s okay. We’re fire, water, and MOLD specialists.

Any home or commercial property can quickly become infested with mold if a source of water is present. Mold can spread throughout a property in as little as 48 hours. Since mold can produce allergens and irritants, you should call us to inspect your business or home if you suspect you have a mold problem. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation. After we locate the mold our professionals use various containment procedures to prevent the spread of mold. After containing the mold we’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.We can also clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. Give us a call as soon as the emergency happens! 256-259-259-4333

Is the beautiful snow a problem if I’m safe at home?

2/16/2021 (Permalink)

Many see the snow from their window and think of how beautiful it is and maybe even they go outside to play in it. Then there’s others who were leaving work or school when the snow arrived and it’s a problem for them. Well what if you’re the person who’s at home enjoying the snow can it be a problem for you?

Yes! Snow that accumulates on your home or business if heavy enough can put a strain on your roof. It also allows moisture to enter your home which can result in leaks, and mold issues.

How to prepare for snow?

  1. Keep pipes from freezing by turning on every water faucet to a slow drip.
  2. Check that you have sufficient heating fuel for your home and fuel for your generator, if you have one.
  3. If you will be using a fireplace or wood-burning stove, you should have a good supply of dry, seasoned wood.

   4. Have Food & Water:

       Bottled water (at least one gallon per person per day, for at least three days)

       Canned goods, especially cozy, warming foods like soups and stews.

       Snack foods like chips, crackers and cookies in sealed packages.

       Cereal and granola.

When a major storm hits, it may overwhelm local restoration companies. SERVPRO can scale our resources by accessing the equipment and personnel of 1,700 Franchises. We can also access Disaster Recovery Teams that specialize in major storms and catastrophic events. We also have a reconstruction team to do repairs after the mitigation work is completed. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. Give us a call at 256-259-4333 for any fire, or water emergencies!

Winter storm Uri updates

2/15/2021 (Permalink)

snow on trees snow on trees with the SERVPRO logo over the photo

Let’s start off with what a winter storm is. According to weather.gov a winter storm his term may refer to a combination of winter precipitation, including snow, sleet, freezing rain, etc. In this case, Strom Uri has smashed snow records in Texas and will continue to spread snow and potentially damaging ice from the South into parts of the Midwest and Northeast through Tuesday. What does that mean for us?

It means our temperatures have been lowering and some have even experienced snow! To stay safe we’ve provided some tips!

  1. Have a generator or backup power source in the event of a power outage! Many times snow and freezing ice make power lines go down so be prepared!
  2. Drip water faucets
  3. Keep your pipes warm by opening cabinets and keeping all rooms in our harm warm
  4. Store nonperishables, batteries for a radio, and blankets in the event of a power outage.

We are a part of a national SERVPRO storm team whose members respond to disasters nationwide. From hurricanes to wildfires, SERVPRO storm teams are always prepared to respond to major catastrophic events. SERVPRO's large-loss response is uniquely qualified to handle any disaster. We are prequalified, experienced, and strategically located across The United States to respond to any loss. When an event comes to devastate a community, our goal is to be instrumental in restoring the community the best we can. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018! Give us a call if your home or business suffers from any fire or water damage due to storm Uri! 256-259-4333

How to know if flood water is contaminated?

2/9/2021 (Permalink)

Dirty water waves Brown dirty water waves

If you went to the restroom and went to flush and it overflowed you’re pretty sure that water is contaminated. But what about when a storm comes and flow waters enter your home? How do you know if the water is contaminated or not?

There are signs that can indicate if waters contaminated like

1. If it’s dark or murky.

  1. If it has a foam to it
  2. If it smells, etc

Plus many other factors but let’s keep it simple. Most flood water includes sewage water. Making flood water equivalent to the toilet overflowing water but including everyone's waste including animals. Making floodwater contaminated! Your next question is probably what to do if flood water enters your home or business…

Give us a call! SERVPRO has over 1,700 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. We also have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end. Don’t take on a task like contained water. Let us keep you healthy by handling that job for you! From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 256-259-4333

Smoke alarms are to keep you alive!

2/2/2021 (Permalink)

brick home with fire coming out of the window brick home with fire and smoke coming out of the upper part of the side window

When there is a fire, smoke spreads fast. Working smoke alarms give you an early warning so you can get outside quickly. With the increasing usage of space heaters and extension cords during this time of the year, we want to give you a few tips to keep you safe.

  • Did you know larger homes require more smoke alarms?
  • Replace all smoke alarms when they are 10 years old
  • Test all smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • It is best to use interconnected smoke alarms. When one smoke alarm sounds they all sound.
  • Have an escape plan
  • Your ability to get out of your house during a fire depends on advance warning from smoke alarms and advance planning.
  • Walkthrough your home and look for two ways out of every room (escape planning)
  • Plan an outside meeting place where everyone will meet once they have escaped. A good meeting place is something permanent, like a tree, light pole, or mailbox a safe distance in front of the home.

After the fire trucks are gone, your Scottsboro home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of Jackson and DeKalb Counties has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. Our goal here at SERVPRO is to serve and be the best Cleaning/Restoration Company in Jackson and DeKalb Counties! From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood.  256-259-4333

Our Construction Manager is Residential & Commercial ready!

2/2/2021 (Permalink)

Tall man in a jean shirt in front of a SERVPRO VAN Tall man in jean shirt with dark brown hair and facial hair in front of a SERVPRO van

Let’s first learn a little bit about our new construction manager Nick Shank. Nick started working as an independent adjuster years back in South Florida, where he handled daily claims in the south Florida area for multiple insurance carriers. After about 2 years in the insurance industry, he moved into the restoration side of things to get a better handle on that aspect of the business, it was a little more hands-on which he enjoyed. He worked my way up to Senior estimator within 6 months, after about a year and a half he decided to venture back into the insurance side of things again. This time he worked as a staff adjuster on the Catastrophe team for a third-party company, again handling claims for multiple carriers. He handled commercial and residential large losses and small losses. He recently moved to the Chattanooga area from Fort Lauderdale, FL and he's very happy and grateful to be a part of the SERVPRO team.

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, or emergency water restoration services, SERVPRO has the training and expertise to help make it “Like it never even happened.”  From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. Give us a call today at 256-259-4333

Space heaters account for 43 percent of U.S. home heating fires!

2/1/2021 (Permalink)

space heater lit in a dark room space heater lit in a dark room

Did you know space heaters account for 43 percent of U.S. home heating fires and 85 percent of associated deaths? That’s a scary number, especially at this of the year when we’re getting a mixture of warm and freezing cold days. Many people using space heaters to avoid high electric bills or simply to heat certain rooms in a home. Check out these tips to have a safe experience while using your space heater.

  1. Inspect your heater to be sure it doesn’t have any defects.
  2. Never leave a space heater unattended
  3. Plug space heaters into the wall not into extension cords. That can result in a fire.
  4. Place heater on flat/level surfaces.
  5. Always unplug them when you leave home.

If you do experience a fire don’t hesitate to give us a call. As fire and water restoration specialists, we have the training, experience, and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018! 256-259-4333

DID YOU KNOW EXTENSION CORDS COULD CAUSE FIRES?

2/1/2021 (Permalink)

From 2014 to 2016, an estimated 24,000 residential building electrical fires were reported to United States fire departments each year. These fires caused an estimated 310 deaths, 850 injuries, and $871 million in property loss. Being fire damage specialists we thought to provide you all with a few tips to keep you from having a home fire from extension cords.

-Never tape extension cords to floors or attach them to surfaces with staples or nails

-Never remove an extension cord's grounding pin to fit into a two-prong outlet

-Never use indoor extension cords outdoors

-Don't plug multiple cords together

-Always throw away damaged cords

-Pull the plug — not the cord — when disconnecting from the outlet

After the fire trucks are gone, your home and belongings will likely suffer from not only fire and smoke damage but also extensive water damage from firefighting efforts. SERVPRO has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 256-259-4333

Is your business getting reoccurring cleanings?

1/4/2021 (Permalink)

two people shaking hands with a Certified: SERVPRO Cleaned sticker over the photo two people shaking hands with an iPad and other business materials on a table with a Certified: SERVPRO Cleaned sticker over the photo

Although there’s been rumors of another possible shut down due to the dramatic increase in cases many businesses remain open.

While the general public may need your services and you need the money make sure you’re giving them what they need most… A safe experience when entering your establishment. That means one cleaning is just not enough! We recommend reoccurring cleansing in addition to your daily cleaning routines. You may ask if you’re cleaning daily why would you need our services?

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. Our SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. If you’re interested in a free quote for our Commercial Services, then give us a call today at 256-259-4333.