Recent Posts

Fire Safety

2/24/2019 (Permalink)

Fires can happen anywhere at any time

Each year, the Red Cross responds to nearly 64,000 disasters. The vast majority of which are home fires. As a matter of fact, 1 in 5 home fires are caused from unattended cooking; "pot on the stove". Did you know you have as little as 2 minutes to escape?

Here are the Top Tips for Fire Safety courtesy of the American Red Cross.

  • Install Smoke Alarms on every level of your home, inside bedrooms, and outside sleeping areas.
  • Test Smoke Alarms every Month.
  • Talk with Family Members about a Fire Escape Plan. Practice your plan twice a year.
  • If a Fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP.

We want to help you!

SERVPRO of Jackson and Dekalb Counties has the water and fire damage training and expertise to help you through this tough time. The specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Have Smoke or Fire Damage Questions?

Call Us Today @ (256) 259-4333

BE PREPARED THIS MONTH

2/22/2019 (Permalink)

Be Prepared this month!

September is National Preparedness Month and we at SERVPRO of Jackson and Dekalb Counties wants to make sure you are prepared in case of disaster. The American Red Cross encourages that each household and car have a preparedness kit. A statistic according to FEMA states that 60% of Americans have not practiced what to do in a disaster. 80% of American live in counties that have been affected by disaster at some point. Also, according to The American Red Cross 48% of Americans do not have emergency supplies, and 44% do not have first aid kits. Emergency kits should include things like water, canned food, a can opener, flashlights and batteries, including enough food and water for each person in your household for 5 days. Considering recent events, an emergency plan is paramount to ensure you are safe when disaster strikes. Whether you live on the coast or in the woodlands, having resources put away that you can grab at a moment's notice is imperative.

Here to help!

All month SERVPRO of Jackson and Dekalb Counties will be bringing tips and information on how to best be prepared in case of disaster.

Should disaster strike your home, don't be afraid to call us today at (256) 259-4333.

Water Damage Timeline

2/21/2019 (Permalink)

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today (256) 259-4333

You Don't Want The Smoke!

2/17/2019 (Permalink)

Damage Caused by Smoke

     In a typical house fire, more damage is caused by smoke than by the actual flames. During a fire, the materials that burn produce toxic smoke that is actually filled with microscopic particles known as soot. These tiny particles become charged from the extreme heat and migrate to cooler air found in other parts of the house. Because this smoke is often extremely hot, it can cause additional damage away from the actual source of the fire by melting plastics, scorching fabrics and textiles and spreading toxic gases that can kill any living thing in its path. That's why smoke alarms throughout your home are critical to saving lives.

     The Department of Homeland Security says in less than 30 seconds, a small flame can turn into a major fire! It only takes minutes for thick black smoke to fill a house or for the house to be engulfed in flames. Most deadly fires occur in the home when people are asleep. If you wake up to a fire, you won't have time to grab valuables because fire spreads too quickly and the smoke is too thick. There is only time to escape.

Here at SERVPRO of Jackson and DeKalb Counties, our trained specialists know how to restore your belongings after a house fire.  We hope you never need our services, but if you do, getting you back to normal is our number one priority! Restoring smoke and fire damaged items costs less than replacing them. Having your belongings restored, especially items of sentimental value, help most families recover from the trauma of a fire more quickly than otherwise possible.

If you Ever Need Us

Do not be afraid to contact us! We are here to help you get through the most disastrous home emergency.

Call SERVPRO of Jackson and DeKalb Counties today! (256) 259-4333

Your Commercial Needs

2/14/2019 (Permalink)

Filling your Commercial Needs

From carpets to catastrophes, when you need it done right and done fast, call SERVPRO of Jackson and DeKalb Counties.  Not only is our team qualified for whatever job you may need but when you hire SERVPRO you get around-the-clock restoration services. If you find yourself in a situation where you can't figure out how to get the job done, our trained professionals are here to help. When you experience a fire, water or mold damage in your facility you need fast response and expertise to get the job done right, and to ensure you are back into operation as quickly as possible.

What SERVPRO of Jackson and DeKalb Counties Professionals Can Do For You:

  • Fire, Smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Crime Scene, Biohazard and Vandalism Cleanup
  • Mold Mitigation and Remediation
  • Air Duct and HVAC Cleaning
  • Carpet and Hard Floor Cleaning and Care
  • Stain Removal, Stain Resistance Applications
  • Odor Identification and Deodorization
  • Upholstery and Drapes Cleaning

No matter your needs, expect the most reliable information as well as the best service. We are committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. No damage is too big or too small.

Preventing Fires

2/5/2019 (Permalink)

Preventing Kitchen Fires

There’s nothing better than coming home after a long, hot Jackson or Dekalb County summer’s day ready to eat a big supper. Hungrily, you grab a pan, pour some oil, and turn the stove on. Right on schedule, a family member calls to ask about your day and you step outside of the house to talk. After a few minutes, and more than a few goodbyes, you step back inside only to see your entire kitchen is enflamed. You have officially learned the first of many tips SERVPRO would like to give you today on preventing kitchen fires.

  1. Never leave your kitchen unattended. An out-of-sight kitchen means that the kitchen is not within your control.
  2. If you have to leave your kitchen, ensure all appliances are turned to off-not just low.
  3. Wear your hair pulled back, be sure your sleeves aren’t loose or too long, and don’t wear easily flammable garments.
  4. To prevent any unfortunate spills that could result in disaster, keep your work space clear of kids, animals, and company unless given instructions on what to do.
  5. Clear your cooking area of any flammable material. Oven mitts, food packaging, towels, and clean your countertops of grease accumulation.
  6. Double Check all surfaces and appliances before you go to bed to guarantee a good night’s rest.
  7. Consider taking cooking classes or watching online instructional videos to ensure safe cooking practices.

SERVPRO Is Here to Help!

In some instances you are going to have problems, and preparedness is key. Give your family an escape plan with a designated safe zone outside of your home in case of fire. For when disaster strikes, we here at SERVPRO are here to help you get back into your home (and your kitchen) as soon as possible! Your local SERVPRO of Jackson and Dekalb Counties is here to ensure you are taken care of quickly and your home truly looks, “Like it never even happened.”

Mold Prevention

2/1/2019 (Permalink)

Moisture and Mold Prevention and Control Tips:

Moisture control is the key to mold control, so when water leaks or spills occur indoors, ACT QUICKLY. If wet or damp materials or areas are dried within 24 to 48 hours after a leak or spill happens, in most cases, mold will not grow.

Clean and repair roof gutters regularly.

Make sure the ground slopes away from the building's foundation so that water does not enter or collect around the foundation.

Keep air-conditioning drip pans clean and the drain lines unobstructed and flowing properly.

Keep indoor humidity low. If possible, keep indoor humidity below 60% relative humidity (ideally, between 30% to 50%). Relative humidity can be measured with a moisture or humidity meter, which is a small, inexpensive instrument (from $10 to $50) that is available at many hardware stores.

If you see condensation or moisture collecting on windows, walls or pipes, ACT QUICKLY to dry the wet surface and reduce the moisture/water source. Condensation can be a sign of high humidity.

Mold Damage

2/1/2019 (Permalink)

Mold Damage

Mold is not quite as common as the Alabama sunshine, but it does happen to many residents. There is a common myth that mold starts due to poor housekeeping or it only happens to hoarders. It is untrue because mold is everywhere.
Mold spores only become a threat when they have the right combination of moisture, temperature, and a food source. To stop the threat; an experienced restoration company knows that we need to break one side of that triangle of resources. The easiest method is to remove the source of moisture.

To get quickly started, we have developed a list of questions for the homeowner that help us determine where the mold source might be along with other, useful information:

1. Is there visible mold in your home? Where is it?
2. Is there a strong, musty odor?
3. Have you had any problems with mold previously?
4. Is there current water damage or have you had water damage in the past? When did any previous damage happen?
Once we have this information, our inspectors can quickly find the source of the mold infestation, areas of excess moisture and how to stop both. 

What We Can Do


Technicians begin by removing any standing water. For puddles and other small areas, we use water extractor wands to get into crawlspaces and small areas. For areas we cannot physically get into, we place a chemical desiccant to draw moisture from the surrounding air or set up a dehumidifier to draw larger amounts of moisture. Some of these machines can draw out over 20 gallons of water per day.

Once the air is dry enough, the mold spores return to a dormant state. If the spores are only on a surface, we attempt to vacuum them up or use dry wiping to remove them. Vacuuming and dry wiping get the spores out of the home without adding moisture to the environment.

If the spores had time to grow into building material such as drywall, we prefer to remove the entire panel and dispose of it. Attempting to dig out the mold to prevent replacing panels is rarely ever cost-effective. It is a labor-intensive process that adds up quickly on a final bill. 

Here to Help!

SERVPRO of Jackson and Dekalb Counties is ready 24/7 to help local homeowners mitigate the effects of storms and weather disasters.

Call us at the first sign of trouble!

(256) 259-4333

Kitchen Fires

2/1/2019 (Permalink)

Preventing Kitchen Fires

There’s nothing better than coming home after a long, hot Jackson or Dekalb County summer’s day ready to eat a big supper. Hungrily, you grab a pan, pour some oil, and turn the stove on. Right on schedule, a family member calls to ask about your day and you step outside of the house to talk. After a few minutes, and more than a few goodbyes, you step back inside only to see your entire kitchen is enflamed. You have officially learned the first of many tips SERVPRO would like to give you today on preventing kitchen fires.

  1. Never leave your kitchen unattended. An out-of-sight kitchen means that the kitchen is not within your control.
  2. If you have to leave your kitchen, ensure all appliances are turned to off-not just low.
  3. Wear your hair pulled back, be sure your sleeves aren’t loose or too long, and don’t wear easily flammable garments.
  4. To prevent any unfortunate spills that could result in disaster, keep your work space clear of kids, animals, and company unless given instructions on what to do.
  5. Clear your cooking area of any flammable material. Oven mitts, food packaging, towels, and clean your countertops of grease accumulation.
  6. Double Check all surfaces and appliances before you go to bed to guarantee a good night’s rest.
  7. Consider taking cooking classes or watching online instructional videos to ensure safe cooking practices.

SERVPRO Is Here to Help!

In some instances you are going to have problems, and preparedness is key. Give your family an escape plan with a designated safe zone outside of your home in case of fire. For when disaster strikes, we here at SERVPRO are here to help you get back into your home (and your kitchen) as soon as possible! Your local SERVPRO of Jackson and DeKalb Counties is here to ensure you are taken care of quickly and your home truly looks, “Like it never even happened.”

Damage Assessment

1/25/2019 (Permalink)

Damage Assessment Practices

Flooding and water damage events in Scottsboro, Rainsville, and Fort Payne commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Jackson and DeKalb Counties

SERVPRO of Jackson and DeKalb Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today (256) 259-4333