Recent Posts

Levels of Mold

6/20/2019 (Permalink)

SERVPRO of Jackson and Dekalb Counties handles not only residential damage and restoration but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

What to do after a flood to prevent mold in your business

6/20/2019 (Permalink)

If your commercial building recently flooded due to storm damage or some sort of plumbing issues, you're probably unsure of the next step. Not only are you worried about property damage from the water, but you also have to worry about mold in your home or business. Mold can affect indoor air quality, can cause significant property damage and can cause a foul smell that even the best deodorization techniques can't get rid of! Follow these tips if you're dealing with residential or commercial mold in Birmingham, AL. 

Get Rid of Moisture

This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure.  

Protect Yourself 

You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You don't want to endure an electrical shock. Once you know you can safely enter, PROTECT YOURSELF by wearing protective clothing, such as gloves and a face mask. 

Hire a Professional

The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all of the molds is properly remediated. We promise it could save you a lot of time, money and headaches in the future. Visit www.SERVPROjacksonanddekalbcounties.com for more information on mold removal.

Keeping Mold out of your Commercial Business

6/19/2019 (Permalink)

Why should you worry about mold in your building? According to OSHA, some mold, over time, may cause structural damage to wood along with damage to furnishings and finishes. Use the following tips to help prevent mold growth in your business.

#1: Clean Out the Refrigerator

It can be difficult to keep track of shared refrigerators. Some people will always remember to clear out their leftovers, others won’t. Old food storage containers are a perfect breeding ground for mold. Over time, mold can travel to the shelving and even outside the refrigerator. Consider instituting an office refrigerator policy. If something is left in the fridge by a certain time each week, it goes in the garbage.

#2: Look for And Repair Leaks

Leaks from plumbing, windows, roofs, and more can lead to significant water damage in your business as well as an increased risk of mold growth. If you aren’t regularly inspecting your property, it’s easy for these leaks to go unchecked until they create a larger, more costly problem. Watch for telltale signs of a leak such as lower water pressure; wet spots on the floors, ceilings, or walls; and condensation around window sills and in attic spaces.

#3: Keep It Clean

It’s easy for anyone to get caught up in work and let clutter take over his or her workspace. However, clutter creates lots of hiding spots for crumbs and dust, which are both great food sources for mold. Make sure to clear the clutter and wipe down hard surfaces regularly. Make sure to promptly clean all spills as well. Clean and sanitize break rooms and bathrooms frequently. Both rooms provide ample opportunity for mold growth. These rooms should be cleaned at least weekly depending on how regularly people use each room.

#4: Turn on the AC/Dehumidifier

Leaks aren’t the only way for moisture to accumulate in your business. High humidity levels can lead to moisture and mold as well. On hot days, fans can cool you off, but they don’t do much for humidity levels. Run your AC or a dehumidifier to cut down the humidity in the building.

#5: Clean out Trash Cans

While you might switch out the liners regularly, can you remember the last time you washed out the trash cans? It’s easy for bits of food and condensation to sneak beneath liners into the can, which is all mold needs to grow. Try washing out office wastebaskets about once a month to prevent mold growth.

#6: Take Care of Your HVAC System

Your HVAC system can quickly distribute mold spores throughout your building if there is a problem. Make sure your HVAC system receives regular inspections. Sometimes moisture condenses inside air ducts or leaks drip onto ducts from ceiling tiles, which can lead to mold growth inside the ducts. Make sure to keep the HVAC drip pans clean and unobstructed. Additionally, replace your filters as needed.

#7: Slope the Ground Away from the Foundation

If the ground around your building slopes toward the foundation, water can accumulate and weaken your building’s structure. Additionally, it provides an ideal environment for mold to grow. The ground should slope away from the building. You should also make sure your building follows the local building codes for drainage. Mold is persistent. Even if you follow all the right steps it’s still possible for mold to grow and spread in your building. Fortunately, at SERVPRO of Birmingham, we have the right experience in mold remediation to make your place of business “Like it never even happened.” Unfortunately, mold doesn’t stay put, it grows quickly. You’ll want to give us a call as soon as you notice it, so we can start the remediation process. Our technicians have the training, equipment, and knowledge necessary to help locate and remediate mold efficiently. If you find mold in your place of business, call us at 256-259-4333

SERVPRO Disaster Response

5/9/2019 (Permalink)

How Our Local Community Responds to Hurricanes

SERVPRO® works as a team across the country to help those that have been affected by a disaster. In years past, our local franchise has sent crews to various hurricane sites to help reach customers faster so that they can begin putting their lives back together. Local crews from SERVPRO has helped with Hurricane storms Ivan(2004), Katrina (2005), Lee (2011), Isaac (2013), and now Harvey/Irma (2017).

Faster to Any Size Disaster

Being a part of SERVPRO®, we know that our job is to help customers and victims of disasters put their lives back together. It's nice to know that if a tornado, flood, ice storm, or any other disaster were to strike the heartland, that there are over 1,700 franchises in our system that can come to our aid to help you put your life back together.

Just remember that SERVPRO® is faster to any size disaster.

How To Deal With Mold

5/3/2019 (Permalink)

Managing Mold

When there's a water intrusion, like a roof leak or a leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can cause significant damage to your property. This month being National Preparedness Month, it is important to encourage everyone to take precautionary measures to prevent mold in their home. With that being said, SERVPRO is here to ensure you are taken care of after disaster strikes your home. Here is a guide to what steps to take if you discover mold in your home. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a typical mold removal process.

  1. Call SERVPRO of Jackson and DeKalb Counties
  2. Your property will have an inspection and a damage assessment
  3. Mold containment will be used if needed
  4. Specialized air filtration will be used
  5. We will remove mold and mold-infested materials
  6. Your belongings and content in your home will be cleaned if needed
  7. Restoration of your home

Here to Help!

SERVPRO of Jackson and DeKalb Counties is ready 24/7 to help local homeowners mitigate the effects of storms and weather disasters.

Call us at the first sign of trouble!

(256) 259-4333.

What To Do After A Fire

5/3/2019 (Permalink)

After Disaster

There are some things you should understand before attempting to combat secondary damages produced by a fire including how to protect yourself, your family, or anyone else that might enter your home while restoration is underway.


Always think safety first when dealing with fire damage in your Lookout Mountain, Sand Mountain, or Wills Valley home. Even though the fire may be out, dust, soot, and airborne particles can wreak havoc on your breathing. Anyone entering your home should wear the appropriate personal protective equipment including masks, gloves, boots, and eye wear.

Before entering your home, understand that hazards may exist that pose severe risks to you and your family. You must be aware of what might occur in every situation to help keep everyone safe. If you have even the tiniest doubt, it could cause someone their life. Never take any chances, get a fully licensed professional, like those offered at SERVPRO, to take risks for you.

An expertly trained restoration technician wears the safety equipment and takes any necessary precautions to avoid hazards of different types. SERVPRO technicians understand how to prevent contact with a variety of substances that might cause harm. They also know when and when not to ventilate an area. We have access to a range of industrial-grade equipment that allows us to remove water used to extinguish a fire.

All of the burned debris and materials cause odors that should be withdrawn and disposed of in a certain way. The contents of your home that are restorable require special handling to prevent additional damage. Your SERVPRO team uses a restore versus replace mentality when considering alternatives during your restoration. We do everything we can to prevent losses and restore your home; this means that you can count on us to treat each item accordingly and give you the results you deserve.

Make the most of what is available today. At SERVPRO of Jackson and DeKalb Counties, our staff is proud to serve as your one-stop solution and show pure dedication in providing you quality, full-service solutions to any emergency situations that occur on your property.

Fire Safety

2/24/2019 (Permalink)

Fires can happen anywhere at any time

Each year, the Red Cross responds to nearly 64,000 disasters. The vast majority of which are home fires. As a matter of fact, 1 in 5 home fires are caused from unattended cooking; "pot on the stove". Did you know you have as little as 2 minutes to escape?

Here are the Top Tips for Fire Safety courtesy of the American Red Cross.

  • Install Smoke Alarms on every level of your home, inside bedrooms, and outside sleeping areas.
  • Test Smoke Alarms every Month.
  • Talk with Family Members about a Fire Escape Plan. Practice your plan twice a year.
  • If a Fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP.

We want to help you!

SERVPRO of Jackson and Dekalb Counties has the water and fire damage training and expertise to help you through this tough time. The specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Have Smoke or Fire Damage Questions?

Call Us Today @ (256) 259-4333

BE PREPARED THIS MONTH

2/22/2019 (Permalink)

Be Prepared this month!

September is National Preparedness Month and we at SERVPRO of Jackson and Dekalb Counties wants to make sure you are prepared in case of disaster. The American Red Cross encourages that each household and car have a preparedness kit. A statistic according to FEMA states that 60% of Americans have not practiced what to do in a disaster. 80% of American live in counties that have been affected by disaster at some point. Also, according to The American Red Cross 48% of Americans do not have emergency supplies, and 44% do not have first aid kits. Emergency kits should include things like water, canned food, a can opener, flashlights and batteries, including enough food and water for each person in your household for 5 days. Considering recent events, an emergency plan is paramount to ensure you are safe when disaster strikes. Whether you live on the coast or in the woodlands, having resources put away that you can grab at a moment's notice is imperative.

Here to help!

All month SERVPRO of Jackson and Dekalb Counties will be bringing tips and information on how to best be prepared in case of disaster.

Should disaster strike your home, don't be afraid to call us today at (256) 259-4333.

Water Damage Timeline

2/21/2019 (Permalink)

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today (256) 259-4333

You Don't Want The Smoke!

2/17/2019 (Permalink)

Damage Caused by Smoke

     In a typical house fire, more damage is caused by smoke than by the actual flames. During a fire, the materials that burn produce toxic smoke that is actually filled with microscopic particles known as soot. These tiny particles become charged from the extreme heat and migrate to cooler air found in other parts of the house. Because this smoke is often extremely hot, it can cause additional damage away from the actual source of the fire by melting plastics, scorching fabrics and textiles and spreading toxic gases that can kill any living thing in its path. That's why smoke alarms throughout your home are critical to saving lives.

     The Department of Homeland Security says in less than 30 seconds, a small flame can turn into a major fire! It only takes minutes for thick black smoke to fill a house or for the house to be engulfed in flames. Most deadly fires occur in the home when people are asleep. If you wake up to a fire, you won't have time to grab valuables because fire spreads too quickly and the smoke is too thick. There is only time to escape.

Here at SERVPRO of Jackson and DeKalb Counties, our trained specialists know how to restore your belongings after a house fire.  We hope you never need our services, but if you do, getting you back to normal is our number one priority! Restoring smoke and fire damaged items costs less than replacing them. Having your belongings restored, especially items of sentimental value, help most families recover from the trauma of a fire more quickly than otherwise possible.

If you Ever Need Us

Do not be afraid to contact us! We are here to help you get through the most disastrous home emergency.

Call SERVPRO of Jackson and DeKalb Counties today! (256) 259-4333