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SERVPRO of Jackson and DeKalb Counties Employee Photos
Josh Phillips
Josh, a Scottsboro native, is Production Manager at SERVPRO of Jackson and DeKalb Counties. He has over 9 years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician, Applied Microbial Remediation Technician, Fire and Smoke Restoration Technician, and is also trained in Subrogation. Josh has a can do attitude and is a true work horse and won't stop until the job is done.
Charles Head
Charles is Warehouse and Inventory Manager at SERVPRO of Jackson and DeKalb Counties. He and his family call Scottsboro home! Charles has over 8 years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician, Applied Microbial Remediation Technician, Fire and Smoke Restoration Technician, and is also trained in Subrogation. Charlie is a jack of all trades and is a huge benefit to have on our team.
Ismael Solis
Ismael is a Production Crew Chief at SERVPRO. Mr. Solis has been with us for a while, and we love having him on our team! "Speak softly and carry a big stick" describes this quiet hard working guy! There's never a time where you will see Ismael not asking someone how they're doing. A knowledgeable member of our team, we are proud to have Ismael on our team!
Joey Hinkle
Joey is a Production Crew Chief here at SERVPRO of Jackson and DeKalb Counties. Joey is a hard working, fast talking son of a gun. Joey is known around the company for being the happiest guy around. He might be the only guy in the office that people don't actively avoid. Mr. Hinkle has been with us for a while now and it is wonderful to have him on board. We are proud to have Joey on our team!
Jason Yates
Jason is a Production Technician here at SERVPRO of Jackson and DeKalb Counties. Mr. Yates is a real asset to our team. Handy with tools, he is always willing to help with whatever someone needs. Always up for a laugh, Jason is willing and ready to joke with any and everybody. We are proud to have Mr. Yates on our team!
Travis Murphy
Travis is a Production Technician here at SERVPRO of Jackson and DeKalb Counties. Mr. Murphy is a crucial part of our team. He is our "everyman". If you need a hand, Travis will be the guy to lend you one. Mr. Murphy shows up to work everyday with energy and humor. We are proud to have Travis on our team!
Billy McKee
Billy has been with SERVPRO of Jackson and DeKalb Counties since 2015 and serves as our Construction Project Manager. Billy has over 10 years of construction related experience, and has served in several capacities including working with a major fast food chain. His vast knowledge of the industry, and his ability to work with Insurance Adjusters and homeowners, has made him an invaluable part of our team as we work harder than ever to restore your “Like it never even happened.”
Cheryl Swaim
Cheryl, born and raised Skyline, has been with SERVPRO of Jackson and DeKalb Counties for over 12 years. She officially serves as our Office Manager, but is truly the glue that holds it all together. She is the only employee I have that tells me no, and over the years I have come to realize that sometimes, it's necessary. She is certified from the IICRC in Water Restoration, and is Xactimate Level III certified.
Amy Underwood
Amy is our Office Administrative Assistant here at SERVPRO. Always positive and willing to help, having Mrs. Underwood around is a real treat to work with! We are proud to have Amy on our team!
Matt Pozak
Matthew Pozak is our Marketing Manager here at SERVPRO of Jackson and DeKalb Counties!
Tracy Furgerson
Meet our Sales and Marketing Representative, Tracy Furgerson! Born, raised, and currently living on Sand Mountain, Tracy is a great team member who knows this area. If you see Tracy out and about, be sure to say hello to your local SERVPRO rep.
