SERVPRO of Jackson and DeKalb Counties Employee Photos
Ryan Ard
GENERAL MANAGER
Ryan is our Sales and GENERAL MANAGER at SERVPRO of Chattooga, Dade and West Walker Counties. He is fairly new to our franchise but has already made a big impact! Ryan’s responsibilities include managing every branch of our business minus HR and accounting. He also develops and implements annual marketing plans, which helps promote our franchise services and creates a diverse customer base. He aims to improve customer satisfaction to make sure you have the highest quality experience!
Tonya
Accounting and HR Administrator
Tonya serves as our Accountant and Human Resources Administrator at SERVPRO of Jackson & Dekalb counties. While she is primarily responsible for accounting and human resource duties, she wears many hats and is always willing to get things done. While being fairly new to SERVPRO, Tonya brings a wealth of financial and corporate knowledge to the organization. Tonya works within the leadership team here to ensure that the company is run efficiently.
Travis Murphy
Production Manager
Travis has been with SERVPRO of Jackson and DeKalb Counties and recently has been promoted from assistant production manager to production manager. Prior to joining us, Travis gained more than 15 years of experience in construction. Travis has worked his way up the ladder and now his main responsibilities here at SERVPRO involve overseeing the production crew, completing all documentation, providing estimates, maintaining SERVPRO vehicles, assisting with production services and answering customer questions. Travis is also an IICRC-certified water damage technician. He enjoys spending time with his wife and daughter at their home in Ider, Alabama. When it comes to knowing who to trust after a loss, rest assured that you can trust this dedicated crew chief to make it "Like it never even happened."

Nick Shank
Construction & Remodeling Manager
Nick started working as an independent adjuster years back in South Florida, where he handled daily claims in the south Florida area for multiple insurance carriers. After about 2 years in the insurance industry, he moved into the restoration side of things to get a better handle on that aspect of the business, it was a little more hands-on which he enjoyed. He worked my way up to Senior estimator within 6 months, after about a year and a half I decided to venture back into the insurance side of things again. This time I worked as a staff adjuster on the Catastrophe team for a third-party company, again handling claims for multiple carriers. I handled commercial and residential large losses and small losses. I recently moved to the Chattanooga area from Fort Lauderdale, FL and he's very happy and grateful to be a part of the SERVPRO team and cant wait to get started!

Charles Head
Warehouse and Inventory Manager
Charles is our warehouse and inventory manager at SERVPRO of Jackson and DeKalb Counties. Born and raised in Kentucky, Charles evnetually made his way here to Scottsboro, Alabama with his wife of 35 years! Charles has more than 10 years of experience at SERVPRO has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician, Applied Microbial Remediation Technician, Fire and Smoke Restoration Technician, and is also trained in Subrogation. We are fortunate to have such a dedicated member of our team!
Tracy Furgerson
Sales and Marketing Representative
Meet our Sales and Marketing Representative, Tracy Furgerson! Born, raised and currently living in northern Alabama, Tracy is a great team member who knows the area well. He has been with us for just under a year and visits various insurance agencies and businesses to inform them of our services. Tracy is a very involved community member. He and his family have a Christian music group called Jordan's Crossing, and Tracy has experience working as a TV host for a local cable station! If you see Tracy, be sure to say hello to your local SERVPRO representative!
Zander Martin
CREW CHIEF
Zander is one of our Crew Chiefs at SERVPRO of Jackson & Dekalb Counties. He has several years of experience in his field and actually comes from another SERVPRO. He's excited and looks forward to helping you!
Jacob Stanley
Crew Chief
Jacob is one a crew chief with us at SERVPRO of Jackson & Dekalb Counties. He's been a crew chief for about 4 months so far and has been doing great leading our technicians. He enjoys sports and the outdoors and he looks forward to serving you!
Corbin Adams
Crew Chief
Corbin is a new crew chief here with us at SERVPRO of Jackson & Dekalb Counties. Outside of work he enjoys football, basketball, softball, and swimming. At work he enjoys helping those in need during fire, water, mold, and viral disasters.