SERVPRO of Jackson and DeKalb Counties Employee Photos

male employee in black shirt

Ryan Ard


Ryan is our Sales and GENERAL MANAGER at SERVPRO of Chattooga, Dade and West Walker Counties. He is fairly new to our franchise but has already made a big impact! Ryan’s responsibilities include managing every branch of our business minus HR and accounting. He also develops and implements annual marketing plans, which helps promote our franchise services and creates a diverse customer base. He aims to improve customer satisfaction to make sure you have the highest quality experience!

female office personnel in blue dress and black shaw


Accounting and HR Administrator

Tonya serves as our Accountant and Human Resources Administrator at SERVPRO of Jackson & Dekalb counties. While she is primarily responsible for accounting and human resource duties, she wears many hats and is always willing to get things done. While being fairly new to SERVPRO, Tonya brings a wealth of financial and corporate knowledge to the organization. Tonya works within the leadership team here to ensure that the company is run efficiently.

headshot of male technician short dark brown hair with a black SERVPRO shirt on.

Travis Murphy

Production Manager

Travis has been with SERVPRO of Jackson and DeKalb Counties and recently has been promoted from assistant production manager to production manager. Prior to joining us, Travis gained more than 15 years of experience in construction. Travis has worked his way up the ladder and now his main responsibilities here at SERVPRO involve overseeing the production crew, completing all documentation, providing estimates, maintaining SERVPRO vehicles, assisting with production services and answering customer questions. Travis is also an IICRC-certified water damage technician. He enjoys spending time with his wife and daughter at their home in Ider, Alabama. When it comes to knowing who to trust after a loss, rest assured that you can trust this dedicated crew chief to make it "Like it never even happened."

headshot of male in jean shirt in front of a SERVPRO van

Nick Shank

Construction & Remodeling Manager

Nick started working as an independent adjuster years back in South Florida, where he handled daily claims in the south Florida area for multiple insurance carriers. After about 2 years in the insurance industry, he moved into the restoration side of things to get a better handle on that aspect of the business, it was a little more hands-on which he enjoyed. He worked my way up to Senior estimator within 6 months, after about a year and a half I decided to venture back into the insurance side of things again. This time I worked as a staff adjuster on the Catastrophe team for a third-party company, again handling claims for multiple carriers. I handled commercial and residential large losses and small losses. I recently moved to the Chattanooga area from Fort Lauderdale, FL and he's very happy and grateful to be a part of the SERVPRO team and cant wait to get started!

Charles Head

Warehouse and Inventory Manager

Charles is our warehouse and inventory manager at SERVPRO of Jackson and DeKalb Counties. Born and raised in Kentucky, Charles evnetually made his way here to Scottsboro, Alabama with his wife of 35 years! Charles has more than 10 years of experience at SERVPRO has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician, Applied Microbial Remediation Technician, Fire and Smoke Restoration Technician, and is also trained in Subrogation. We are fortunate to have such a dedicated member of our team!

Tracy Furgerson

Sales and Marketing Representative

Meet our Sales and Marketing Representative, Tracy Furgerson! Born, raised and currently living in northern Alabama, Tracy is a great team member who knows the area well. He has been with us  for just under a year and visits various insurance agencies and businesses to inform them of our services. Tracy is a very involved community member. He and his family have a Christian music group called Jordan's Crossing, and Tracy has experience working as a TV host for a local cable station! If you see Tracy, be sure to say hello to your local SERVPRO representative!

head shot of male crew chief in SERVPRO shirt with low hair cut

Zander Martin


Zander is one of our Crew Chiefs at SERVPRO of Jackson & Dekalb Counties. He has several years of experience in his field and actually comes from another SERVPRO. He's excited and looks forward to helping you! 

head shot of male crew chief in SERVPRO shirt smiling wearing a hat

Jacob Stanley

Crew Chief

Jacob is one a crew chief with us at SERVPRO of Jackson & Dekalb Counties. He's been a crew chief for about 4 months so far and has been doing great leading our technicians. He enjoys sports and the outdoors and he looks forward to serving you!

head shot of a male crew chief in SERVPRO shirt with hat

Corbin Adams

Crew Chief

Corbin is a new crew chief here with us at SERVPRO of Jackson & Dekalb Counties. Outside of work he enjoys football, basketball, softball, and swimming. At work he enjoys helping those in need during fire, water, mold, and viral disasters.

production tech male in a SERVPRO hat and a black SERVPRO t-shirt

Frank Russell

Production Technician

Frank is one of our production techs here at  SERVPRO of Jackson & Dekalb Counties. He's a sport and outdoors fanatic and is thankful to be able to help those in need with our services. 

production tech male in a SERVPRO hat and a green SERVPRO t-shirt

Troy Early

Production Technician

Troy is one of our production techs here at  SERVPRO of Jackson & Dekalb Counties. He's a family man that enjoys spending time with his wife and kids. Troy is excited thankful to be able to help those in need with our fire, water, and mold services.