Water Contamination Catagories
Clean Water is Category 1 water which means it won’t cause people any harm. This means it was clean water like from an ice maker or a dishwasher or something of that sort. That also applies if it spilled on a clean or reasonably surface. NOTE: After 48 hours, a Category 1 can become a Category 2.
"Grey Water" is considered Category 2. This means it could cause humans or pets health challenges because it contains chemicals, mold and or bacteria. Again this could be the water from category one that sat for a while. In this case, our staff would wear personal protection equipment to clean the contaminated area. If you were to allow this water to sit a day or two the bacteria could spreading causing the water to change to category 3.
Category 3. "Black Water" is very unsanitary. It contains harmful bacteria, possibly urine, feces, and other harmful bacterias. This water is usually found during a flood, sewage overflow, or toilet overflow. If It happens to get on your carpet or in the padding it will have to be disposed of and replaced.
Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.
The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.
We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.
The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.
We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.
We clean all of the restorable items and structures damaged by the water. We are adept at cleaning content using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.
Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.
We are a certified IICRC staff https://www.IICRC.org/ and we have the experience, expertise, and training to restore your home or business quickly and properly.
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