Recent Water Damage Posts

How Dirty is the Water in My Home?

9/27/2018 (Permalink)

We all know that there are many different uses for water. In our household alone, water is used for drinking, sanitation and even sewer purposes. When water damage occurs, it’s important to know where the cause of the damage started so that we’re able to identify the category of the water that we’re dealing with. According to the Institute of Inspection and Restoration Certification, certain categories of water can pose a higher threat than others. The IICRC set the standards for the cleaning industry and water damage restoration. The professionals at SERVPRO of Jackson and DeKalb Counties are highly trained by certified IICRC instructors. 

Categories of water contamination

Category 1 –

This category of water is also know as “Clean Water”; the most     known out of all of the categories. This is the water that is sanitary to drink, cook with and wash in. This water is only sanitary while in it’s source though, such as the pipes in your home. Once it is exposed to other elements, there is a possibility of becoming contaminated.

Category 2 –

Once the water reaches category 2, it usually is noticeable due to foul odor or different look. At this level, the water is unsafe to consume or come in contact with. This category is also known as “Gray Water”. It usually occurs from an overflow of the toilet or other appliances. Do not leave this water unattended for long.

Category 3 –

Category 3, or also known as “Black Water”, is almost always pretty noticeable to point out due to the high level of contamination. Being at this level means that it may contain raw sewage, pesticides, heavy metals or other toxic substances. This high level category is extremely toxic.

It is always important to clean any type of flood or water damage as soon as it is noticed. The longer the water damage sits, the higher risk of the water becoming contaminated and causing illness.

Source - http://www.IICRC.org/the-basics-water-damage-restoration-training-a-23.html

FLOODS

9/27/2018 (Permalink)

Floods Can Happen Anywhere at Anytime!

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster. The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If a flood occurs and affects you, call SERVPRO of Jackson and DeKalb Counties.  Even minor floods have potential to cause major damage. We are faster to ANY size disaster. Let us help you get your life back in order. 

How Dirty is my Flood Water?

9/20/2018 (Permalink)

Water Has Many Different Uses

We all know that there are many different uses for water. In our household alone, water is used for drinking, sanitation and even sewer purposes. When water damage occurs, it’s important to know where the cause of the damage started so that we’re able to identify the category of the water that we’re dealing with. According to the Institute of Inspection and Restoration Certification, certain categories of water can pose a higher threat than others. The IICRC set the standards for the cleaning industry and water damage restoration. The professionals at SERVPRO of Jackson and DeKalb Counties are highly trained by certified IICRC instructors. 

Categories of water contamination

Category 1 –

This category of water is also know as “Clean Water”; the most     known out of all of the categories. This is the water that is sanitary to drink, cook with and wash in. This water is only sanitary while in it’s source though, such as the pipes in your home. Once it is exposed to other elements, there is a possibility of becoming contaminated.

Category 2 –

Once the water reaches category 2, it usually is noticeable due to foul odor or different look. At this level, the water is unsafe to consume or come in contact with. This category is also known as “Gray Water”. It usually occurs from an overflow of the toilet or other appliances. Do not leave this water unattended for long.

Category 3 –

Category 3, or also known as “Black Water”, is almost always pretty noticeable to point out due to the high level of contamination. Being at this level means that it may contain raw sewage, pesticides, heavy metals or other toxic substances. This high level category is extremely toxic.

It is always important to clean any type of flood or water damage as soon as it is noticed. The longer the water damage sits, the higher risk of the water becoming contaminated and causing illness.

Source - http://www.IICRC.org/the-basics-water-damage-restoration-training-a-23.html

DOs and DON'Ts of Home Floods

9/10/2018 (Permalink)

What to do before help Arrives

These Emergency Tips will assist you in taking the proper action if your Valley Head, Fort Payne, or Collinsville home suffers water damage. Please follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration. Here are the DOs and DON'Ts for a water damage from a clean water loss.

DOs

  • Call SERVPRO of Jackson and Dekalb Counties (256) 259-4333.
  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletops items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wooden blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents, and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

DON'Ts

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner. 
  • Use TV's or other appliances while standing on wet carpets of floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a Question?

Call Us Today – (256) 259-4333

Steps To Winter-Proof Your Pipes

9/10/2018 (Permalink)

Colder weather is just around the corner!

     Whether you're nestled along the Tennessee in Bridgeport, or you're tucked away on the mountain in Mentone, you've experienced the severe winters these past few years. Plunging temperatures can cause everything from puddles to ponds to pipes to freeze-especially pipes. Taking steps to prevent the freezing of these pipes in your home is very important. While SERVPRO of Jackson and Dekalb Counties is here to help you after disaster, we want to make sure disaster never strikes for you!

Trouble Areas to Check

     It is obvious that any sort of outdoor piping such as spigots and sprinklers are more susceptible to freezing than indoor piping. One thing that many don't consider, though, is that some indoor piping is more susceptible to freezing than other pipes due to their location inside the home. There are two main areas to treat before heading into winter weather:

  • Pipes outside or on the exterior of your house.
  • Exposed pipes in unheated areas of the home.

Protecting your Outdoor Piping

     Something as simple as a water hose can pose a serious threat to the composition of your pipes. Although a busted water hose can seem harmless enough (after all, you can buy a new water hose cheap!), it may prove to be a bigger problem than you might think. For instance, if your water hose is not drained, the water can back up into the pipes in your house. When the water on the outside freezes, the water that was backed up to the inside pipes will also freeze. It is common knowledge that water expands when it freezes. So, when the water inside your pipes freeze, the pipes burst causing stress and worry on you. 

Unheated/Exposed Indoor Plumbing

     Opposed to the common idea that basement pipes are the most likely to burst, pipes in unheated attics, garages, and crawl spaces are the most likely to burst. An easy way to ensure these pipes are safe during winter is coating the pipe with foam installation. For more severely unheated/exposed areas, heat tape, or tape that will use energy create heat once below a certain temperature, can be wrapped around at-risk pipes.

For the Unexposed At-Risk Pipes

     If there are pipes that reside within walls that have been problems in the past, it is best to get those checked out. Signs of pipe damage within walls could be that the affected area is darker than other areas of the wall. More extreme signs are moist walls and mold accumulation local to one area. If these signs are visible, give your local SERVPRO of Jackson and Dekalb Counties a call!

Heading South for Winter?

     If you plan to leave your house vacant for the colder winter months, there are two extra measures to take to ensure your home isn't a pond when you return home.

  • Set your thermostat to go no lower than 55 degrees
  • Shutoff all water supplies and open all faucets, toilets, showerheads, and spigots for draining (leaving no residual water in normally active pipes)

About SERVPRO of Jackson and Dekalb Counties

     SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today!

(256) 259-4333

Water Damage Timeline

9/10/2018 (Permalink)

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today (256) 259-4333

Water Damage: What to do

8/1/2018 (Permalink)

Water you going to do?

If you have a water damage in Scottsboro, Rainsville, Jasper, Fort Payne, or surrounding areas from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO of Jackson and DeKalb Counties arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

If you have experienced water damage call SERVPRO of Jackson and DeKalb Counties today at 256.845.4402 or 256.259.4333

Steps to take in case of disaster

8/1/2018 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Call SERVPRO of Jackson and DeKalb Counties right away to come and dry your home so no further damage occurs!

What To Do If Your Basement Floods

4/27/2018 (Permalink)

Water Damage What To Do If Your Basement Floods 1/2 deep standing water in basement.

Flooded Basement

Fort Payne, Scottsboro, and the entire state of Alabamahas suffered a severe droughts in the recent past. While heavy rainfall is a very common cause for flooding basements, there are several other causes of basement flooding. Some of these major causes are:

    • A blocked or failed sewer lateral pipe
    • Heavy rain causes surface water to pool around your home
    • Storm sewer backup
    • Sanitary sewer backup
    • Foundation drainage failure
    • Water supply-line break or hot-water tank failure

Because basements are the lowest part of a home and generally built underground, the basement is prone to suffering from flooding and high moisture levels. High moisture levels are worrisome as well due to the risk of microbial growth.

If you have any questions or need help, call us at (256) 259-4333

SERVPRO of Jackson and Dekalb Counties will always respond to your call within 1 hour, begin the water extraction process within 4 hours, and notify the adjuster no later than 8 hours from the time of your loss. If the water damage is not handled quickly and properly it can cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get. SERVPRO is here to help.

Flooded Basement in Fort Payne

3/6/2018 (Permalink)

Water Damage Flooded Basement in Fort Payne Water 6 inches deep in a basement!

A basement can flood at any time!

Although flooding most often occurs during heavy rainfall, Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Fort Payne basement could flood, including:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water heater failure

 The flooding in this Fort Payne home was caused by heavy rain runoff. Fort Payne had received over 8” of rain that week. We were onsite within an hour and began to assess the damage and extracting the water. We use advanced inspection and monitoring equipment to determine your home’s structure is dry to acceptable levels and is actually dry.

If water damage is not handled quickly and properly, it can cause severe damage to your home’s structure not to mention the potential harmful health effects of mold. Remember, the longer your wait, the worse the problem becomes. 

We are flood specialists:

  • Available 24/7/365
  • We are a preferred vendor to most National Insurance Companies
  • We bill the insurance company directly for covered claims
  • Our Technicians are Highly Trained and IICRC Certified
  • We follow the IICRC S-500 Restoration Guidelines
  • The most technologically advanced equipment for assessing and drying equipment

Questions? Call us today in DeKalb County at 256.845.4402 or in Jackson County at 256.259-4333

Dealing with Contaminated Water!

9/26/2017 (Permalink)

Water Damage Dealing with Contaminated Water! Be able to recognize contaminated and clean water!

SERVPRO's Tips on Contaminated Water

These Emergency Tips will assist you in taking the proper action until SERVPRO of Jackson and Dekalb Counties professionals arrive. Please follow these DO's and DON'Ts to help reduce damage and increase the chances of a successful restoration.

Here are the DO's and DON'Ts for Water damage from Contaminated Water.

DO's 

  • Call SERVPRO of Jackson and Dekalb immediately at (256) 259-4333.
  • Avoid all contact with sewage and items contaminated by sewage. This includes damages incurred by a sewage backup.
  • Wash your hands thoroughly after contact with contaminated items.

DON'Ts 

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to contaminated areas.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult with your local health department or physician.

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb specializes in the cleanup and restoration of residential and commercial property after a sewage backup or a contaminated water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have questions about Contaminated Water Damage and Cleanup? Call us - (256) 259-4333

Recovery Stats

9/20/2017 (Permalink)

Water Damage Recovery Stats Are you prepared for disaster?

Statistics on Business Recovery

  • Almost than 40% of businesses never reopen after a disaster. (FEMA)
  • 75% of small businesses do not have a disaster recovery plan. (Nationwide)
  • 52% say it would take at least 3 months for them to recover from disaster.
  • 26% of business owners believed that there was a low likelihood that they or their business would be affected by natural disaster.

The Eastern Kentucky University Department of Safety, Security, and Emergency Management (EKU) has put together a very informative graphic on the subject of business preparedness. The link to that infographic is (HERE).

Here are some statistics cited by EKU's "TOP NATURAL DISASTERS that Threaten Businesses":

  • Between the years 2000-2013, natural disasters cost the global insurance industry around $37 billion
  • In totality, natural disasters have cost the global economy $2.5 trillion
  • 1 in 3 small business owners say they have been personally affected by a storm or extreme weather
  • Small businesses, on average, lose $3,000 a day after closing due to a major storm
  • 84% of small businesses do NOT have disaster insurance
  • Additionally, 71% of owners do not own a backup generator in case of power outage
  • On May 18-22 of 2013, Severe Weather caused $3.8 billion in economic loss adding to the total of $16 billion dollars in economic loss nationally for the year 2013.
  • Every state in The Southeast is most at risk for Hurricane damage with Texas being the largest target of Natural Disasters in 2013

Tips for Creating a Successful Emergency Ready Plan

  1. Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

Here to Help!

If you have any question, don't hesitate to call SERVPRO of Jackson Dekalb Walker Counties!

(256) 259-4333

Water Damage Timeline

9/5/2017 (Permalink)

Water Damage Water Damage Timeline Water can make its way into your household quickly and with reckless abandon. We can help! Call today!

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today (256) 259-4333

For Immediate Service in Rainsville, Fort Payne, Scottsboro, or anywhere else in Jackson and Dekalb Counties, Call SERVPRO of Jackson and DeKalb

3/29/2016 (Permalink)

SERVPRO of Jackson and DeKalb Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Jackson, Dekalb, and Cherokee Counties in Alabama. With offices in Scottsboro and Fort Payne, we are centrally located so that we can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us Today – 256.259.4333 or 256.845.4402