Recent Storm Damage Posts

SERVPRO Disaster Response

5/9/2019 (Permalink)

How Our Local Community Responds to Hurricanes

SERVPRO® works as a team across the country to help those that have been affected by a disaster. In years past, our local franchise has sent crews to various hurricane sites to help reach customers faster so that they can begin putting their lives back together. Local crews from SERVPRO has helped with Hurricane storms Ivan(2004), Katrina (2005), Lee (2011), Isaac (2013), and now Harvey/Irma (2017).

Faster to Any Size Disaster

Being a part of SERVPRO®, we know that our job is to help customers and victims of disasters put their lives back together. It's nice to know that if a tornado, flood, ice storm, or any other disaster were to strike the heartland, that there are over 1,700 franchises in our system that can come to our aid to help you put your life back together.

Just remember that SERVPRO® is faster to any size disaster.


2/22/2019 (Permalink)

Be Prepared this month!

September is National Preparedness Month and we at SERVPRO of Jackson and Dekalb Counties wants to make sure you are prepared in case of disaster. The American Red Cross encourages that each household and car have a preparedness kit. A statistic according to FEMA states that 60% of Americans have not practiced what to do in a disaster. 80% of American live in counties that have been affected by disaster at some point. Also, according to The American Red Cross 48% of Americans do not have emergency supplies, and 44% do not have first aid kits. Emergency kits should include things like water, canned food, a can opener, flashlights and batteries, including enough food and water for each person in your household for 5 days. Considering recent events, an emergency plan is paramount to ensure you are safe when disaster strikes. Whether you live on the coast or in the woodlands, having resources put away that you can grab at a moment's notice is imperative.

Here to help!

All month SERVPRO of Jackson and Dekalb Counties will be bringing tips and information on how to best be prepared in case of disaster.

Should disaster strike your home, don't be afraid to call us today at (256) 259-4333.

Flood Preparedness Checklist

12/10/2018 (Permalink)

It can happen everywhere

Floods are one of the most common and widespread natural disasters in the United States. FEMA reports, in the last 8 years, all 50 states have experienced floods or flash floods. As most of us have recently experienced, nearly 20% of all flood insurance claims come from moderate-to-low risk areas. 

Here are a few Flood Facts provided by FEMA:

  • Flash floods can bring walls of water from 10 to 20 feet high.
  • Flooding can be caused by spring thawing (snow and frozen grounds melting in the spring), heavy rains, snow melt runoffs, flash floods, and mudflows.
  • Floods are the most widespread natural disaster aside from wildfires
  • A 2,000 square foot home undergoing 12 feet of water damage could cost more than $50,000 to repair.

Here are a few supplies you need to prepare for a flood:

  • Stock up on First Aid items
  • Non-perishable foods
  • Three gallons of water per person for 3 days
  • Battery operated radio for weather reports
  • Extra batteries
  • Personal hygiene necessities

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a Question?

Call Us Today – (256) 259-4333

Types of Flood Damage

12/10/2018 (Permalink)

SERVPRO Technicians are Standing By to Help Remediate Storm Damage in Your Home

Storm flooding is less common than clean water flooding but is much more destructive. Clean water floods start from a source inside the home, such as a water-based appliance or busted pipe. Storm floods come from outside the home, carrying waters caused by rainfall or river overflow into the home. As this water encounters many more substances and materials than most clean water floods, storm flooding comes with a host of unique issues SERVPRO personnel have to work against in the fight to get your home back to normal.


One of the most easily visible effects of storm damage in Fort Payne and Scottsboro is the staining of floors, walls, and furniture that comes with most of these floods. Even if it is only a very shallow layer of water, storm floods carry dirt, debris, chemicals, and plant matter that stain nearly everything they touch. In addition to heavy discoloration and warping of materials, stains of this sort usually imbue the damaged surface with a pungent and unpleasant odor. SERVPRO handles these messes with heavy cleaning equipment and special deodorizing foggers.

Organic Waste

Organic matter is one of the more unpleasant aspects of many storm floods. In addition to plants and timber, floodwaters can carry dead animals, fungi, and human waste into the home, creating potential biohazards requiring extreme care to handle. Luckily, we are fully certified to handle biohazards, so these issues should not interrupt our work process.

Power Outages

Power outages are a common facet of many storm damage cases, especially when far-reaching disasters like hurricanes are the principle cause of damage. Most of our equipment runs on alternative fuel sources or is self-powered, meaning that even though power may be out for the area, we should still be able to get work done and repair your home.

Here to Help!

SERVPRO of Jackson and DeKalb Counties is ready 24/7 to help local homeowners mitigate the effects of storms and weather disasters.

Call us at the first sign of trouble!

(256) 259-4333.

Jackson County Flooding

9/5/2018 (Permalink)

Jackson County Storm Flooding

Because of our location on the banks of The Tennessee River, Jackson County residents are especially prone to damage caused by floods.  Flooding can be common during the warmer seasons, but unusual weather patterns can also bring unexpected flooding that Jackson County can see throughout the entire year.

If your home has flooded, it is important to conduct a list of safety checks before you move back in.  The Department of Housing and Urban Development has a detailed outline listing these safety steps.  They include:

  • Checking the roof for dips across the surface
  • Checking external walls to determine if they are no longer plum
  • Checking the foundation from the outside to see if it has been damaged
  • Making sure electricity and gas have been shut off

Once inside, there can be many safety hazards and threats. The presence of mold is a real possibility and a valid concern for your personal safety. If you have an older home, there is also the risk of lead or asbestos contamination. Flood water contains multiple health hazards and just because the visible water is gone, it doesn’t mean the contaminants are no longer a threat.

That burning desire to check your home after major water damage is natural but even a few minutes inside could be bad for your health.  At SERVPRO of Jackson and DeKalb Counties, we provide emergency water disaster services.  We have given our mitigation specialists extensive training for safely entering this type of potentially dangerous environment and for getting the remediation process started.  It is our hope you never have to experience this type of natural disaster or other types of water damages, but if you do, we are a phone call away at (256) 259-4333 and are always ready to help! “Like it never even happened.”

Still Storm Season

9/5/2018 (Permalink)

Weather in Jackson and Dekalb County

Each year in Jackson and Dekalb we get several heavy late summer storms. We see flash flooding in the area on a regular basis. Seeing as how the Tennessee Valley weather can never make up its mind, being prepared for the worst weather possible is paramount! That is where we will help!

SERVPRO is here to Help

SERVPRO of Jackson and Dekalb has the team and experience to make sure you are properly prepared for any size disaster. If you have a commercial facility, you can chat with us about our Emergency Readiness Program (ERP) that helps document things like shut off valves and other critical emergency information. We even have a mobile phone app to help you develop your plan with us! We understand that many times you might just have questions. We encourage you to reach out to us! Just ask using one of our many platforms of communication and social media listed on our website! We have team members that are always available to help!

Have any questions?

Call us today (256) 259-4333

Here is the link to our mobile phone application:

Preventing Flood Damage

8/1/2018 (Permalink)

According to the National Flood Insurance program flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner’s insurance policies so it may be necessary to buy a separate flood policy for your home.

Three Key Steps

Here are a couple of tips to keep water from entering your home during a heavy rain event:

  1. Fix foundation leaks that may allow water to enter your home.
  2. Make sure your roof is secure and protected.
  3.  Clear gutters and drains

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Jackson and DeKalb Counties is ready to respond at any time and also provides a free assessment!

What To Do After Roof Damage

4/16/2018 (Permalink)

Roof Damage

Powerful storms often cause multiple cases of roof damage in Jackson County, or roof damage in Dekalb Counties. Because so many homeowners in your area may be affected by the same issue, it can be hard to get a storm damage repair team to your home in a timely manner. If you have to wait a bit to start the real repairs on your roof, you may want to take some steps to protect your home. Protection can help do the following:

• Decrease chances of flooding
• Stop more materials from getting ripped off
• Stop material tears from getting bigger

Now that you know protecting a damaged roof is important, you may want to learn what you can do to guard your system from further damage.


Your roof repair team can use boards to temporarily fix certain aspects of a roofing system. For example, if the wind damage caused a tree branch to fall onto a roof, you may want to use a combination of boards to secure the damaged tree to ensure more branches do not fall onto your house.


Making your home watertight is an important part of roof repairs. However, roof damage often opens your house up to water damage even if there is the smallest of sprinkles. You can use a tarp to cover any holes or missing shingles on your system. If necessary, you may want to use a couple of boards to help keep the tarps securely in their place.


Your insurance coverage may help you make repairs to your house. Before you start doing anything too big, you may want to call your provider to learn more about your policy. You may need to take photos, call an adjuster or work with a repair team familiar with the insurance claims process.

Roof damage can be a major concern for you. This disrepair can leave the rest of your home vulnerable. If you cannot get a permanent repair started right away, you may want to protect the damaged system from further harm.

For more information, call us!

(256) 259-4333

Tornado Season

4/2/2018 (Permalink)

Storm Damage Tornado Season Tornadoes can be very dangerous. Be sure you adhere to safe practices in inclement weather.

Twister Time

We are in the middle of tornado season here in Northeast Alabama with our main threat being tornado and wind damage. Here are a couple of things from to help be prepared in the event of severe weather.

To begin preparing, you should build an emergency kit and make a family communications plan.

Listen to NOAA Weather Radio or to commercial radio or television newscasts for the latest information. In any emergency, always listen to the instructions given by local emergency management officials.

Be alert to changing weather conditions. Look for approaching storms.

If you see approaching storms or any of the danger signs, be prepared to take shelter immediately.

Go to a pre-designated area such as a safe room, basement, storm cellar, or the lowest building level. If there is no basement, go to the center of a small interior room on the lowest level (closet, interior hallway) away from corners, windows, doors, and outside walls. Put as many walls as possible between you and the outside. Get under a sturdy table and use your arms to protect your head and neck.

Hurricane Harvey

12/6/2017 (Permalink)

Storm Damage Hurricane Harvey Houston Flooding

In August of 2017, one of the costliest natural disasters in US history struck the Houston area. We were fortunate enough to be asked to respond to those homeowners in need. We have also worked floods and hurricanes in New York, Florida, Louisiana, Colorado, Alabama, Illinois, Missouri, and Georgia among others. 

Flood waters, and the restoration of the buildings they affect, are treated the same way as sewage due to the amount of contamination in the water. 

If disaster should ever strike in your area, and your home or business is affected, make sure to use a vendor that is an IICRC certified firm, as well as the technicians working on your home are IICRC certified. This will go a long way in restoring your home properly.