Recent Commercial Posts

Prepare Your Business

8/19/2019 (Permalink)

You have poured your heart and soul into your business. You arrive at work each day and help foster its growth and development, taking careful precautions to protect your company when making business decisions. With so many moving parts to make your business work, it may seem unimportant to worry about the “what ifs” associated with physical disaster. However, do not allow the physical safety of your business to fall between the cracks!

Unfortunately, it happens: Fires spark, pipes burst, storms flood, mold grows…the works. It is crucial to know who you can trust the moment your business is affected by one of these, so that when disaster strikes, you’re ready. SERVPRO of Jackson and DeKalb Counties is faster to any-sized disaster, arriving on scene to assist your business as soon as possible. We also offer free Emergency Ready Profiles to ensure your business is completely prepared in case unforeseen damages occur.

Check out our commercial services and Emergency Ready Profile pages to start preparing your business for whatever happens.

Fire Prevention Tips for Your Business

8/5/2019 (Permalink)

Unfortunately, fires are quite common among businesses, leaving business owners and stakeholders at major losses. However, you can help prevent a fire from occurring by taking certain steps. Emergency preparedness is key! The following are tips on how to lower the possibility of a fire at your business: 

  • Develop an accessible fire escape plan. To ensure that all your employees know it, conduct at least one fire drill per year for practice.
  • Install a sprinkler system throughout the building.
  • Make sure each outlet in your building only has one extension cord each.
  • Regularly replace electrical wiring.
  • Leave enough space for appliances between them and the wall to avoid overheating.
  • Assign one employee to be your safety officer. This person will be the leader of emergency operation plans and allow for organization.

Be prepared and prevent fires!

Protect Your Business From Flooding

7/12/2019 (Permalink)

When disaster affects a business, the owner of that business may end up assessing some devastating losses. Floods especially have been known to give business owners major headaches. Fortunately, there are ways to prepare you business for possible flooding by taking these steps: 

  • Invest in flood insurance. Flood damage is not always covered by basic commercial property insurance. Flood insurance can save a business from having to pay substantial amounts of money to repair damages, especially if the business is in a flood susceptible area.
  • Have a continuity plan. Prepare for the possibility that you may not have access to your building for a substantial amount of time. Be sure to have a back-up plan on how to continue business and a back-up for critical equipment and materials. 
  • Use flood barriers. When a food is predicted, prepare with flood barriers. Do everything you can to minimize the amount of water that could possibly enter your facility. 

Be Prepared

7/5/2019 (Permalink)


When it comes to damage, disasters do not discriminate. Entire communities are affected. Disaster can occur at any time, so it is important to be prepared for any type of disaster by joining your community in emergency readiness for disasters of any type. Prepare yourself!

Create and practice your plan.

Communication is crucial in emergency preparedness. Develop an evacuation and shelter-in-place plan as well as a means of communicating with your family before, during and after an emergency. Put together an emergency supply kit and ensure your family is informed and practiced in your emergency plan. Sign up for alerts and warnings for your area, and download other necessary apps to stay informed (i.e. the FEMA app).

Learn life-saving skills.

At least one person in your household should be capable of performing life-saving emergency tasks if necessary. CPR, turning off natural gas, taking cover during a tornado and more are all examples of life-saving skills. Learning these skills could mean life or death in an emergency for you, your family or your neighbors.

Levels of Mold

6/20/2019 (Permalink)

SERVPRO of Jackson and Dekalb Counties handles not only residential damage and restoration but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

What to do after a flood to prevent mold in your business

6/20/2019 (Permalink)

If your commercial building recently flooded due to storm damage or some sort of plumbing issues, you're probably unsure of the next step. Not only are you worried about property damage from the water, but you also have to worry about mold in your home or business. Mold can affect indoor air quality, can cause significant property damage and can cause a foul smell that even the best deodorization techniques can't get rid of! Follow these tips if you're dealing with residential or commercial mold in Birmingham, AL. 

Get Rid of Moisture

This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure.  

Protect Yourself 

You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You don't want to endure an electrical shock. Once you know you can safely enter, PROTECT YOURSELF by wearing protective clothing, such as gloves and a face mask. 

Hire a Professional

The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all of the molds is properly remediated. We promise it could save you a lot of time, money and headaches in the future. Visit for more information on mold removal.

Keeping Mold out of your Commercial Business

6/19/2019 (Permalink)

Why should you worry about mold in your building? According to OSHA, some mold, over time, may cause structural damage to wood along with damage to furnishings and finishes. Use the following tips to help prevent mold growth in your business.

#1: Clean Out the Refrigerator

It can be difficult to keep track of shared refrigerators. Some people will always remember to clear out their leftovers, others won’t. Old food storage containers are a perfect breeding ground for mold. Over time, mold can travel to the shelving and even outside the refrigerator. Consider instituting an office refrigerator policy. If something is left in the fridge by a certain time each week, it goes in the garbage.

#2: Look for And Repair Leaks

Leaks from plumbing, windows, roofs, and more can lead to significant water damage in your business as well as an increased risk of mold growth. If you aren’t regularly inspecting your property, it’s easy for these leaks to go unchecked until they create a larger, more costly problem. Watch for telltale signs of a leak such as lower water pressure; wet spots on the floors, ceilings, or walls; and condensation around window sills and in attic spaces.

#3: Keep It Clean

It’s easy for anyone to get caught up in work and let clutter take over his or her workspace. However, clutter creates lots of hiding spots for crumbs and dust, which are both great food sources for mold. Make sure to clear the clutter and wipe down hard surfaces regularly. Make sure to promptly clean all spills as well. Clean and sanitize break rooms and bathrooms frequently. Both rooms provide ample opportunity for mold growth. These rooms should be cleaned at least weekly depending on how regularly people use each room.

#4: Turn on the AC/Dehumidifier

Leaks aren’t the only way for moisture to accumulate in your business. High humidity levels can lead to moisture and mold as well. On hot days, fans can cool you off, but they don’t do much for humidity levels. Run your AC or a dehumidifier to cut down the humidity in the building.

#5: Clean out Trash Cans

While you might switch out the liners regularly, can you remember the last time you washed out the trash cans? It’s easy for bits of food and condensation to sneak beneath liners into the can, which is all mold needs to grow. Try washing out office wastebaskets about once a month to prevent mold growth.

#6: Take Care of Your HVAC System

Your HVAC system can quickly distribute mold spores throughout your building if there is a problem. Make sure your HVAC system receives regular inspections. Sometimes moisture condenses inside air ducts or leaks drip onto ducts from ceiling tiles, which can lead to mold growth inside the ducts. Make sure to keep the HVAC drip pans clean and unobstructed. Additionally, replace your filters as needed.

#7: Slope the Ground Away from the Foundation

If the ground around your building slopes toward the foundation, water can accumulate and weaken your building’s structure. Additionally, it provides an ideal environment for mold to grow. The ground should slope away from the building. You should also make sure your building follows the local building codes for drainage. Mold is persistent. Even if you follow all the right steps it’s still possible for mold to grow and spread in your building. Fortunately, at SERVPRO of Birmingham, we have the right experience in mold remediation to make your place of business “Like it never even happened.” Unfortunately, mold doesn’t stay put, it grows quickly. You’ll want to give us a call as soon as you notice it, so we can start the remediation process. Our technicians have the training, equipment, and knowledge necessary to help locate and remediate mold efficiently. If you find mold in your place of business, call us at 256-259-4333

Your Commercial Needs

2/14/2019 (Permalink)

Filling your Commercial Needs

From carpets to catastrophes, when you need it done right and done fast, call SERVPRO of Jackson and DeKalb Counties.  Not only is our team qualified for whatever job you may need but when you hire SERVPRO you get around-the-clock restoration services. If you find yourself in a situation where you can't figure out how to get the job done, our trained professionals are here to help. When you experience a fire, water or mold damage in your facility you need fast response and expertise to get the job done right, and to ensure you are back into operation as quickly as possible.

What SERVPRO of Jackson and DeKalb Counties Professionals Can Do For You:

  • Fire, Smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Crime Scene, Biohazard and Vandalism Cleanup
  • Mold Mitigation and Remediation
  • Air Duct and HVAC Cleaning
  • Carpet and Hard Floor Cleaning and Care
  • Stain Removal, Stain Resistance Applications
  • Odor Identification and Deodorization
  • Upholstery and Drapes Cleaning

No matter your needs, expect the most reliable information as well as the best service. We are committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. No damage is too big or too small.

Damage Assessment

1/25/2019 (Permalink)

Damage Assessment Practices

Flooding and water damage events in Scottsboro, Rainsville, and Fort Payne commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Jackson and DeKalb Counties

SERVPRO of Jackson and DeKalb Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today (256) 259-4333

Insurance and SERVPRO

9/12/2018 (Permalink)


SERVPRO blends customer service with accountability! SERVPRO understands your responsibility to provide results to your shareholders and clients. SERVPRO is uniquely qualified to help when disaster strikes, making you their "hero" in their times of need.

We are here to make you look good.

There are many ways to ensure success as an insurance agent. Having a strong office staff, a company who pays claims in an ethical and timely manner, advertising, being involved in your community, and maintaining a positive relationship with your clients. Our teams are trained to reduce the lost time and mitigate the damages as quickly as possible. Whether it's fire, water, mold or any other cleanup; we are here to help, 24 hours a day. 

Our team members are available for direct cellular calls 7 days a week, 24 hours a day. You earn your client's loyalty by providing timely solutions. You provide help in a time of need. Instead of offering a call center solution, our team members are available to take the call on their business line! We will personally call your client back, offer a listening ear, and take away some of the fear they are experiencing.

Having a relationship with SERVPRO and our team of highly trained professionals has many benefits. We will ensure help arrives quickly (following our 1-4-8 time commitment), and our production team will help your clients regain control of their lives by treating them with respect, courteousness and working hard to get the job done the right way the first time. There are no unwelcome surprises with SERVPRO. Calling direct reduces wait times. The faster SERPVRO's team can arrive onsite to perform the cleanup, the better the results.

That's the SERVPRO difference.

Your Jackson/Dekalb County Commercial Warehouse Damage

6/19/2018 (Permalink)

Questions? Put us on your to-do list! Call us for information on a free Emergency Ready Profile for your business!

Flood in Your Business

Commercial water damage presents double trouble to you as an owner and employer. Not only do you need to recover your premises, equipment, and inventory from the effects of leaks or flooding, you also have employees and customers who rely on you to keep your business running even while restoration efforts are in process. SERVPRO works closely with our commercial clients to avoid closure or a shut down even after a significant water crisis to your warehouse or other storage facility affects your business. We highly encourage business owners to consult with us before any warehouse water disaster. By developing an Emergency READY Profile, you can pinpoint all critical information about your operation into a plan. Once finished with that plan, the information can be shared with, and will be easily accessible to our local water damage restoration experts.

Preventing commercial water damage in your workplace may not be possible. For instance, if heavy storms or flooding affect your warehouse, some damage might be unpreventable, but that is where SERVPRO will help! A systematic review of your preparedness can limit the effects of inevitable leaking, moving, or standing water to your bottom line. Take advantage of our training and expertise by scheduling a thorough assessment of your warehouse and other operations. There is no charge for our review of your facilities, and we will use the information gathered to ready our team should the worst happen. You can identify your business’s key personnel, so we know who to consult when a commercial water damage disaster strikes even if you are not always available. Details such as warehouse layout and the location of utilities, important documents, and priority areas within your building clarify and order the restoration and mitigation tasks needed to be completed, ensuring our team of water damage restoration technicians are “Ready for whatever happens.” Our staff will take photos and scope out the dimensions of your warehouse to assist with our post water damage work.

Locally Owned and Ready for Any Job!

Although best case scenario you will never have to use your Emergency READY Profile, preparedness is key to ensure efficiency when the unexpected happens. So give us a call today at (256) 845-4402! Don’t delay, let your local SERVPRO help you prepare today!

Don’t Lose Your Business By Not Being Prepared

6/14/2018 (Permalink)

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Jackson and DeKalb Counties has worked with many businesses in the area to ensure they are prepared for any emergency.

Between 2004-2008 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barbershops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started between 9PM-5AM caused $75,000 dollars in damage. First that started between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips For Creating a Successful Emergency Ready Plan:

  • Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  • Identify and label utility shut-off locations.
  • Identify local utility contact information.
  • Identify local emergency contact information such as fire, police, and hospital contacts.
  • Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

256-259-4333 or 256-845-4402

As a trusted leader in the restoration industry, SERVPRO of Jackson and DeKalb Counties has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. SERVPRO will help make your disaster "Like it never even happened"! Contact us for more information.

How We Treat Our Customers

6/8/2018 (Permalink)

We strive to be your best friend throughout the entire restoration process!

The Golden Rule

At SERVPRO® of Jackson and Dekalb Counties we often talk about our Core Values. They include:

  • Always doing the right thing
  • Be Phenomenal
  • Focus on the Customer
  • Achieve success
  • Grow together
  • Follow the Golden Rule.

When we are doing work it is often in homes. We know that we must earn and work to keep trust with our customers, and that we must be good Samaritan’s every day and on every job. When a disaster occurs in your home or office, our experienced crews walk through the process with you. They assist in answering questions, bridging the gap between you and your insurance. We strive to ensure that all necessary parties have the information needed to complete the job faster and get you back to life before.

If your home or office should have a water damage...

Whether it is from a sprinkler break or a space heater overheating, know that you can trust the team with 50+ years of experience to help guide you through it.

We are ready 24/7, 365 to help you at (256) 845-4402

Around The Clock

6/8/2018 (Permalink)

We are available 24/7

No Days Off

24/7 Country

Disasters big and small can strike anywhere at any time, that can be a scary thought. SERVPRO® of Jackson and Dekalb Counties is committed to limiting disruptions to you, your organization, and those you serve. Recently we were on site to respond to a broken pipe within a local area nursing home. The nursing home had 8 rooms with patients inside affected. We are proud of the work our teams did around the clock to ensure that those patients could return to their rooms in a timely fashion. Due to the immediate action taken and the dedication of putting our customers first we were able to insure that very few days  were missed due to the leak.

If disaster should strike make sure to call the team who is Here To Help® you and help to make it “Like it never even happened.”

Call SERVPRO® of Jackson and Dekalb Counties at (256) 845-4402.

Large-Scale Flooding

1/24/2018 (Permalink)

Desiccant drying in a hallway alongside air movers!


This is a tool we use alongside dehumidifiers for larger buildings. Desiccants operate differently than standard low grain refrigerant dehumidifiers. Desiccants do not collect water through condensation. They vent moisture-laden air from inside the structure to outside the structure using a ventilation system. These are large units that sit outside the structure with venting tubes and air input tubes.

The tubes come from and go to the affected building. They create the greatest vapor pressure and are best used when trying to dry wood flooring, plaster, or concrete. They work on the principle of absorption rather then condensation.  In this process, water vapor is adsorbed by a silica gel. The silica gel is then activated by air movement. This energy causes the desiccant to push the water vapor; Releasing its moisture to the outside air.

Power Outage Tips

9/14/2017 (Permalink)

Don't get caught unprepared! Be aware!

Going Dark

This year, we have seen some major power outages across the nation. Power outages can not only be dangerous to you and your family, but they can also cause immense stress if you are not properly prepared.

According to

Before a Power Outage:

  • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
  • Make sure you have alternative charging methods for your phone or any device that requires power.
  • Charge cell phones and any battery powered devices.
  • Know where the manual release lever of your electric garage door opener is located and how to operate it.
  • Purchase ice or freeze water-filled plastic containers to help keep food cold during a temporary power outage.
  • Keep your car's gas tank full-gas stations rely on electricity to power their pumps. If you use your car to re-charge devices, do NOT keep the car running in a garage, partially enclosed space, or close to a home, this can lead to carbon monoxide poisoning.
  • Learn about the emergency plans that have been established in your area by visiting your state's or local website so you can locate the closest cooling and warming shelters.
  • If you rely on anything that is battery-operated or power dependent like a medical device determine a back-up plan.

During a Power Outage

  • Only use flashlights for emergency lighting, candles can cause fires.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours.
  • Take steps to remain cool if it is hot outside. In intense heat when the power may be off for a long time, consider going to a movie theater, shopping mall or restaurant that may be open in your community. If you remain at home, move to the lowest level of your home, since cool air falls. Wear lightweight, light-colored clothing. Drink plenty of water, even if you do not feel thirsty.
  • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors. Never use your oven as a source of heat. If the power may be out for a prolonged period, plan to go to another location (the home of a relative or friend, or a public facility) that has heat to keep warm.
  • Turn off or disconnect appliances and other equipment in case of a momentary power surges that can damage computers and other devices. Consider adding surge protectors.
  • If you are considering purchasing a generator for your home, consult an electrician or engineer before purchasing and installing.
  • Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home's electrical system.

If you experience a water damage after a storm, call SERVPRO of Jackson and DeKalb Counties at (256) 259-4333 to remediate your damage and restore you home to pre-storm damage condition.