SERVPRO of Jackson and DeKalb Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.
IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
SERVPRO - Restoration Vendor for Insurance Carriers Nationwide
The Brand You Know and Trust
You can recognize and trust the SERVPRO name... "Like It Never Even Happened."
Serving America Since 1967
Since 1967, SERVPRO Franchise Professionals have been assisting client's fire and water damages across the United States. Nearly four decades of experience have culminated in the proven processes, technology, equipment, and products to help ensure IICRC S500 industry standards are met and you are satisfied.
More Than 1,700 Franchises-But locally owned and operated
Today, SERVPRO Franchise Professionals from more than 1,500 Franchises operate in 48 states.
24-Hour Emergency Service
SERVPRO Franchise Professionals are committed to providing 24-hour emergency service to help you when you need it most.
You will be provided a detailed estimate that clearly lists all services to be performed. There are no unwelcome surprises with SERVPRO.
Trained, Uniformed Franchise Professionals.. Your "Heroes"
When you call, a trained, uniformed SERVPRO Franchise Professional will arrive at your property with the equipment necessary to help protect the structure and contents. Your concerns will be addressed quickly and professionally to help begin the process of regaining control of your life!
Mold can be found both indoors and outdoors in places with high levels of moisture, such as leaks around pipes, windows, or roofs. If flooding has occurred and saturated your home, mold will also grow in drywall, dust, upholstery, and carpet, just to name a few. This is why it is of utmost importance to reach out to SERVPRO of Jackson and Dekalb Counties immediately if any water damage has occurred - our specially trained professionals will ensure your home and belongings are properly cleaned and dried to inhibit mold growth.
Acting on Mold Growth
Mold can be many different colors, smell musty, and will often look like spots. Regardless of what type of mold it is, it needs to be removed. If you see visible mold, do not disturb it by attempting to clean the area yourself, touching the mold, or blowing air across affected areas. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home. If you suspect mold, keep loved ones out of the area, turn off fans and the HVAC system, and contact your friends at SERVPRO of Jackson and Dekalb today!
The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Jackson and Dekalb Counties Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.
The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.
Moisture Detection and Measurement Equipment
Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.
An infrared camera may be used to identify water location for thorough water removal.
Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
Water Extraction Equipment
Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.
Submersible and gas-powered pumps for continuous pumping of high-level water.
Truck-mounted and portable extraction units perform efficient water removal.
Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.
High-speed air movers causes moisture to evaporate at a faster pace.
Industrial grade dehumidifiers pull the water vapor from the air.
Odor Removal and Deodorization
Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.
Air scrubbers remove airborne particles and contaminants.
Thermal foggers and deodorization agents control odors.
Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO Franchise Professionals provide emergency water restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.
Need Emergency Service? Call Now (256) 259-4333
A Fast Response Is Crucial
In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, our SERVPRO franchise is strategically positioned to be faster to any size emergency.
An immediate response helps to minimize the damage and the cleaning and restoration costs.
Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Jackson and Dekalb Counties arrives quickly and starts the water extraction process almost immediately.
Water Damage Timeline
Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.
Hours 1 - 24:
Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.
48 Hours to 1 Week:
Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.
More Than 1 Week:
Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
Since 1967, SERVPRO Industries, Inc., has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to Franchise Owners and insurance industry employees. SERVPRO of Jackson and Dekalb Counties is proud of the training and standards our employees are held to!
Employee Certification Training
A self paced program designed for the franchise employee. Certification is awarded after successful completion of course materials and an examination. Modules include:
Carpet and Upholstery Cleaning
New Franchise Training
A 15 day in-house, hands-on training program at our corporate training facility. Designed primarily for new franchise owners but also a valuable course for franchise employees. The program covers all aspects of:
Carpet and Upholstery Cleaning
A web based program designed to be an ongoing self-paced training program. Video presentations and support materials are followed by a knowledge test at the end of each module.
IICRC Training Program
SERVPRO is an approved IICRC Training School that offers year-around classes in the following categories:
Applied Structural Drying (in our purpose-built ASD facility)
As one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. These guidelines assure you receive the best restoration service in the industry when you call SERVPRO of Jackson and Dekalb Counties!
When you call our office directly, you are met by a trained and efficient office staff who is prepared to handle whatever issue you may have. SERVPRO of Jackson and Dekalb Counties is trained specifically to help you with your home or property damage! We will document and guide you through the process from the first call to the time our job is complete!
National Account Participation Agreement
SERVPRO Franchise Professionals must agree to 21 different guidelines to receive Insurance Client referrals from 1-800-SERVPRO. From insurance to background checks on employees, each requirement is maintained continually to help ensure clients get the best possible service providers performing work.
SERVPRO's drying workbook can provide complete industry standard validation. Proper equipment utilization and drying validation can be a part of every job file when you use SERVPRO as your vendor of choice.