Recent Fire Damage Posts

Check Your Connections!

1/11/2023 (Permalink)

A dryer fire at a family residence. A dryer fire at a family residence that we were called out to do clean-up for.

According to the U.S. Fire Administration

2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss.

Failure to clean the dryer (34 percent) is the leading cause of home clothes dryer fires.

More home clothes dryer fires occur in the fall and winter months, peaking in January.

How to prevent a dryer fire:

This January, check your connections! Be sure your dryer vents are clean.

A few best practices are:

  • Clean your dryer vent EVERY TIME you use the dryer.
  • Clean your dryer vent ductwork every year. 
  • Have your dryer cleaned regularly by a professional, especially if it is taking longer than normal for clothes to dry.

What to expect after a dryer fire:

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Jackson and DeKalb Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (256) 259-4333

Leading Causes of Kitchen Fires

6/16/2022 (Permalink)

Commercial kitchen with several covered dishes next a pot on fire  and a sink in front of it Commercial kitchen with several covered dishes next a pot on fire and a sink in front of it with SERVPRO over top

Leading Causes of Kitchen Fires

On average, 49% of fires start in the kitchen making it one of the leading causes of house fires.. It only takes a quick moment for something on your stove to catch on fire, and you have a costly disaster on your hands. Here are some safety tips to avoid expensive home repairs:

Frying With Oil

66% of kitchen fires occur while cooking with oil. Anytime you fry food using oil, it needs constant attention. Grease fires can spread fast and still have the capability to cause a fire if the residue is left on the stovetop after use. If your food catches fire while cooking, safely cover a non-glass lid onto the pan to extinguish the flames, and then turn off your stove. Do not use water; this will only cause your fire to spread.

Leaving Cooking Unattended

It is imperative not to walk away from your food while you're cooking. Neglecting your food while cooking is the leading cause of kitchen fires. If you are cooking, it is essential to only focus on that one task. It is not recommended to multi-task while cooking because an accident can happen in a split second. 

Cooking with Too High Temperatures

Although turning your stove to its highest setting seems like a good idea when cooking, setting your appliances too high is very dangerous. It is recommended to cook at medium temperatures to prevent food from combusting. If you have a gas stove, never let the flame rise above the top of the pan. Cooking requires a lot of patience; jumping the gun and attempting to cook faster than intended can put you and your family at risk.

If your kitchen catches on fire and you can’t control it, call 911 immediately. After the fire was safely put out, you may need repairs to your kitchen, including flooring, cabinets, and countertops. Keep in mind that smoke damage can also factor in the cost of repairs as it can damage your walls and the material underneath.

If you have experienced a kitchen fire, call SERVPRO to come and fix the damage! 

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience fire, water, it mold damage, we’re here to help! 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for the years 2017 and 2018!

Fire Prevention: Everything you Need to Know

6/16/2022 (Permalink)

smoke coming out of a window that shows fire inside the home smoke coming out of a white window pane that shows fire inside the home with bushes out front and the SERVPRO logo over the top

Unfortunately, a house fire can happen anywhere at any time. It is important to practice preventive measures to ease the possibility of a fire occurring and protect your loved ones. Always be prepared if a fire occurs in your home. Here are a few ways to ease the possibility of a fire taking place in your home.

Use Surge Protectors

A surge protector is a device used to protect electrical devices from voltage spikes. With a surge in power, you are more likely to experience an electrical fire. A surge protector will alleviate the anxiety of excess electricity causing a fire. It can also be helpful to unplug devices when they aren’t in use. Unplugging your device will ensure that there is no electricity being used and can reduce the chance of a fire. Devices like TVs, game systems, and computers still use power even when they are not in use. 

Never Leave Flames Unattended

You can identify a problem by paying attention to lit flames in your home. Stay mindful when cooking, lighting a candle or starting a fire in your fireplace. Always stay in the kitchen when cooking, as kitchen fires are one of the top causes of house fires. Keeping a fire extinguisher in your kitchen or near the fireplace can help fix the issue.

Keep Your Home Clutter-Free

Not only can a cluttered house start a fire, but it can also be one of the main reasons a fire spreads rapidly.  An abundance of items covering your home gives the fire plenty of space to spread and cause more destruction. Keeping an organized home can potentially be the saving grace for you and your family.

While fires have declined tremendously over the last few decades, today’s fires cause much more loss and damage. On average, the fire loss per house is around $23,500; however, with homeowners insurance, you may be able to rebuild or replace your belongings lost in the fire.  According to ton the NFPA, the leading causes of house fires include:

  • Cooking
  • Heating Equipment
  • Electrical Fires
  • Arson
  • Smoking Materials 

After 911, contact us to repair your home from damage after a fire.

All You Need To Know About Smoke Damage

4/7/2022 (Permalink)

House on fire with smoke coming from the windows and the chimney House on fire with smoke coming from the windows and the chimney with the SERVPRO logo over the top of the photo

If you have ever read up on wildfires, you may be aware that it's not the fire that causes the most damage.

Instead, it's the smoke!

Even after the flames are extinguished, the smoke is still there, often existing in a visible or invisible state, wreaking havoc.

Wondering how smoke damage can be hazardous?

Stay with us as we decrypt the lesser-known facts about smoke damage.

Types of Smoke & The Damage They Cause

 Smoke isn't just the white smog that rises when you take a puff from your cigarette.

Instead, it can exist in various forms, as described below:

  • Wet Smoke

 With an overpowering and unpleasant odor, wet smoke fumes arise due to burning plastic or rubber at a low temperature. Wet smoke exists in a greasy, sticky form, and can be quite cumbersome to clean.

  • Dry Smoke

 In contrast, dry smoke results from the burning of paper and wood at high temperatures. However, dry smoke exists in a powdery form that is easier to clean, but these tiny particles can hide in porous furniture.

  • Protein Smoke

 As its name suggests, protein smoke arises from burning organic matter and food. This smoke type is usually invisible but can cause paint discoloration and emit a powerful unpleasant odor.

  • Fuel Smoke

 Fuel smoke arises due to the burning of petroleum. However, fuel smoke is quite visible and can leave an unsightly stain on walls.

Smoke Damage On Home Structures

 Smoke consists of different acidic elements, primarily carbon and sulfur, that can be devastating for your home.

Here's how the smoke damage types mentioned earlier can affect your home's appeal and furniture.

  • Corrodes Metal

 Smoke can cause permanent damage to metal accessories in your home. Anything ranging from doorknobs to metal pipes can get tarnished or corroded due to smoke.

Furthermore, damage to the home's pipes can ultimately cause leakage and water damage.

  • Causes Discoloration

 Smoke can easily cause discoloration to porous materials in the home, such as wood, plastic, curtains, upholstery, and marble – basically, all those essential items to make countertops and kitchen tiles.

  • Creates Stains

 Smoke can even stain the wall coverings and carpets. In fact, the leftover acidic residue may eat the entire wall coverings.

  • Foul Odor

 Smoke odor can be unpleasant, and if the soot is stuck in your clothes, the smell may settle forever.

  • Damages Furniture

 Porous furniture like cabinets and hardwood floors are the best place for the smoke to hide. If the smoke residue exists in a powdery form, you can expect small particles to hide under the surfaces, making the remediation process extremely tough.

Takeaway 

Smoke damage isn’t something you can ignore. After all, it can negatively impact your life in ways more than one.

In case your home has been subjected to smoke damage, contact SERVPRO – #1 in the cleanup and restoration industry as well as specialists in fire and smoke damage.

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

4 Top Extension Cord Fire Safety Tips

3/14/2022 (Permalink)

Orange extension cord wound up on the wooden floor Orange extension cord wound up on the wooden floor with the SERVPRO logo over the top

4 Top Extension Cord Fire Safety Tips

Almost every home has an extension cord, right? 

To make the most of your available outlets in your house, it's likely that you use an extension cable or power bar. But did you know that every year 3300 home fires are caused by extension cords? 

Yes, that’s right. 

You sure want to protect your loved ones and property from devastating fires, right? 

Then, embrace the following 4 top extension cord safety tips: 

1. Never Exceed Wattage Rating 

Each extension cord has a specified power it can carry. This quantity is called amperage or wattage rating. 

You should avoid using extension cords with power-hungry appliances or plugging many electrical devices into a single extension cord. 

On the other hand, if you think your appliances will require higher amperes, buy extension cables that have been rated to handle such wattages. 

2. Keep An Eye Out For Damages 

It is vital to check the condition of your extension cord and inspect the whole length to ensure that there aren't any punctures or breaks in the insulation. 

If you spot any problem, please don't make an effort to repair them yourself by taping them back together using electrical tape. Damaged extension cables pose multiple threats, even leading to electrical fires. 

In this circumstance, replacing them is the most prudent course of action. 

3. Proper Storage 

When extension cables are in use, they generate heat. If the wire is exposed, this might be hazardous to the user. Thus, the coating around the wiring is essential when it comes to extension cord safety. 

When storing extension cords, wrap the cord loosely to avoid bending or twisting the wires, which can damage the wires and create a fire hazard. 

4. Avoid Using Multiple Extensions 

Have you ever tried to use an extension wire only to discover that the outlet is still too far away from your appliance? At some point, you must have considered using another extension cord to cover the gap. 

This is not a very safe approach as you run the risk of overloading the extension cable. It can lead to overheating the cord and the wall socket in some cases, which poses an imminent threat of an electrical fire! 

Alternatively, you can consider using an extension cord of a longer length. 

Takeaway

Electrical fires can be catastrophic, leading to loss of life and property. 

Follow the above-mentioned top safety cord extension tips to minimize accidents and safeguard all that matters to you. In case you have experienced fire damage, give us a call for your quote at 256-259-4333.

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

Can a candle burn your whole house down?

2/1/2022 (Permalink)

a small lit candle on the edge of a table with dim lights in the room a small lit candle on the edge of a table with dim lights in the room with the SERVPRO logo over the top of the photo.

Can a candle burn your whole house down?

With spring quickly approaching many are beginning to clean and the finishing touch to any clean home is a new candle. The fresh candle scent will drift through your home leaving you cozy and thankful for where you are. What if you get too cozy and fall asleep with it lit? Can a candle burn your whole house down?

Yes! A candle can take your day of peace to a day of drama when it’s not handled properly. According to the national fire protection association from 2015-2019 U.S. fire departments responded to an estimated 7,400 home structure fires that were started by candles per year. Did you know that candle fires caused an annual average of 90 deaths, 670 injuries, and $291 million in direct property damage? Check out our tips below to stay safe!

  1. Keep lit candles at least 12 inches from anything that can burn.
  2. Don't use lit candles in bedrooms, bathrooms, and sleeping areas.
  3. Blow them out when you leave a room or home, or when you go to bed.
  4. When you use candles, place them in a sturdy, safe candle holder that will not burn or tip over.
  5. Consider using battery-operated flameless candles.
  6. Use flashlights, not candles if you have a power outage.

In the event you or someone you know does experience a house fire we’re here to help! 

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help! 

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

Overloaded extension cord safety tips

1/27/2022 (Permalink)

Power cord with many black cords plugged in it Power cord with many black cords plugged in it with the severe logo centered in the photo

Working from home may have you looking for more outlets to charge that phone, laptop, desk light, space heater, and whatever else you may need. As your fire safety experts, we’ve decided to provide a few tips to avoid a fire.

Please do NOT plug power strips into extension cords and do NOT plus extension cords into power strips.

Do NOT use an indoor extension cord outdoors! They're not built for outdoor elements and weather.

Don’t overload your power strip. There are light-duty power strips, medium-duty power strips as well as heavy-duty power strips. The light-duty ones are for things that require less amp usage, the medium-duty ones can hold a bit more than the light-duty ones and the heavy-duty ones can handle things like small appliances. 

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help!

Give us a call for your quote today at 256-259-4333 From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

Space Heater Fire Safety

1/26/2022 (Permalink)

space heater lit in a dark room space heater lit in a dark room with the SERVPRO logo on top of it

One minute we can feel the spring weather approaching, the minute it’s below freezing. Many have decided to leave their thermostats set in one place and to use a space heater when it gets too cold in their homes. As fire damages specialists we’ve decided to provide you with a few space heater safety tips.

When taking naps or laying on the couch make sure you’re keeping your space heater at least 3 feet away from anything flammable.

When you go to purchase a space heater try to get one with overheat protection that way it can self shut down especially in the event it tips over.

Never block a walkway or exit with your space heater especially if you have kids or pets.

According to the National Fire Protection Association, two in five deaths in space heater fires involve electric space heaters. 

If you or someone you know experiences a fire don’t hesitate to give us a call at 256-259-4333! 

Here at SERVPRO we always want to help you put your best foot forward to avoid any fire, water, or mold damage. In the event that you do experience water damage, we’re here to help!

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018!

Firework Prevention Materials

6/22/2021 (Permalink)

two hands around a smoke alarm on the ceiling two hands around a smoke alarm on the white ceiling

Are you a new home buyer or did you just get your first apartment? Either way, you should be prepared in many ways to prevent a fire or in the event of a fire what to do. The Red Cross has provided the following tips:

  1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year. 
  2. Teach children what smoke alarms sound like and what to do when they hear one. 
  3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  4. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
  5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire“ to alert everyone that they must get out.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire. 

If you have a fire emergency home or business restoration need, call SERVPRO at 256-259-4333. As fire and water restoration specialists, we have the training, experience, and specialized equipment necessary to restore your home or business! From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood.

Firework Safety

6/21/2021 (Permalink)

sparkler in a hand with people in the background with a pinkish sky lit sparkler in a woman's hand with blurred people in the background on an evening with a pinkish sky

Did you know according to the National Fire Protection Association, that fireworks start an average of 18,500 fires each year?! We want you to have a safe time as you celebrate the Fourth of July! Here are some tips from the US Consumer Product Safety Commission to keep in mind.

  • Never allow young children to play with or ignite fireworks.
  • Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
  • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
  • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
  • Never try to re-light or pick up fireworks that have not ignited fully.
  • Never point or throw fireworks at another person.
  • Keep a bucket of water or a garden hose handy in case of fire or another mishap.
  • Light fireworks one at a time, then move back quickly.
  • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
  • Make sure fireworks are legal in your area before buying or using them.

If you have a fire emergency home or business restoration need, call SERVPRO at 256-259-4333. As fire and water restoration specialists, we have the training, experience, and specialized equipment necessary to restore your home or business! From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 

Why does SPRING have the highest incidence of outdoor fires?

4/13/2021 (Permalink)

field of dry grass on fire with smoke going into the sky field of dry grass on fire with smoke going into the sky with the SERVPRO logo on top

Did you know it was reported that about 30% of tree, brush, and grass fires happen during the Spring season? 

According to FEMA.gov this occurs because

  • Humidity is lower
  • Winds tend to be higher
  • Dead leaves are still on the ground

They say those listed above are the perfect situation to cause a fire due to the sun beaming down and bring those leaves. 

  1. Keep matches and lighters away from children.
  2. If you want to burn trash, do so in a metal container, after you have cleared the surrounding area. Make sure you aren't near overhanging branches, and never leave a fire unattended.
  3. Never throw cigarette butts out your vehicle window.
  4. Install spark arresters on small engines and equipment.
  5. Weld only in a shop building or a cleared area.
  6. If your car has a catalytic converter, keep it off-dry grass and away from brush.
  7. Report any suspicious or out of place persons or vehicles that you think might be maliciously starting fires

In the event your home or business catches fire we’re here to help! Our “restore first” mentality helps to lower costs and get you back in your home or business sooner. This focus relies upon our specialized training and equipment to restore your property back to pre-fire condition.

From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. Give us a call at 256-259-4333.

Grill Master Fire Safety Tips

3/16/2021 (Permalink)

Grill with coals on fire with the Servpro logo over top Grill with coals on fire to the left with the SERVPRO logo centered over top

Time has gone forward, dogwood trees are blooming, temperatures are warming up, and we’re in the backyard grilling!

As many are preparing to have a little more fun than we did last year (due to the pandemic) our grills are ready to be fired up. 

While we’re hanging out it’s important we know that according to NFPA, Grill fires on residential properties result in an estimated average of 10 deaths, 100 injuries, and $37 million in property loss each year! That means a casual evening bbq could turn into a disaster without the proper knowledge. We’ve provided some tips to keep you and your family safe.

  • Make sure your grill is clean before using it. Old grease and meat pieces can easily cause fire or fire flares
  • Keep a water spray bottle in the event your fire flares up
  • Grill away from your home and other flammable structures
  • If you’re using a gas grill check for gas leaks- You can make sure no gas is leaking from your gas grill by making a solution of half liquid dish soap and half water and rubbing it on the hoses and connections. Then, turn the gas on (with the grill lid open.) If the soap forms large bubbles, that's a sign that the hoses have tiny holes or that the connections are not tight enough.
  • Don’t leave your grill unattended

Keep a fire extinguisher within a couple of steps of your grill. And KNOW HOW TO USE IT.

After the fire trucks are gone, your Scottsboro home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of Jackson and DeKalb Counties has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet.  From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your community. Give us a call at 256-259-4333 to learn more!

Smoke alarms are to keep you alive!

2/2/2021 (Permalink)

brick home with fire coming out of the window brick home with fire and smoke coming out of the upper part of the side window

When there is a fire, smoke spreads fast. Working smoke alarms give you an early warning so you can get outside quickly. With the increasing usage of space heaters and extension cords during this time of the year, we want to give you a few tips to keep you safe.

  • Did you know larger homes require more smoke alarms?
  • Replace all smoke alarms when they are 10 years old
  • Test all smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • It is best to use interconnected smoke alarms. When one smoke alarm sounds they all sound.
  • Have an escape plan
  • Your ability to get out of your house during a fire depends on advance warning from smoke alarms and advance planning.
  • Walkthrough your home and look for two ways out of every room (escape planning)
  • Plan an outside meeting place where everyone will meet once they have escaped. A good meeting place is something permanent, like a tree, light pole, or mailbox a safe distance in front of the home.

After the fire trucks are gone, your Scottsboro home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of Jackson and DeKalb Counties has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. Our goal here at SERVPRO is to serve and be the best Cleaning/Restoration Company in Jackson and DeKalb Counties! From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood.  256-259-4333

Space heaters account for 43 percent of U.S. home heating fires!

2/1/2021 (Permalink)

space heater lit in a dark room space heater lit in a dark room

Did you know space heaters account for 43 percent of U.S. home heating fires and 85 percent of associated deaths? That’s a scary number, especially at this of the year when we’re getting a mixture of warm and freezing cold days. Many people using space heaters to avoid high electric bills or simply to heat certain rooms in a home. Check out these tips to have a safe experience while using your space heater.

  1. Inspect your heater to be sure it doesn’t have any defects.
  2. Never leave a space heater unattended
  3. Plug space heaters into the wall not into extension cords. That can result in a fire.
  4. Place heater on flat/level surfaces.
  5. Always unplug them when you leave home.

If you do experience a fire don’t hesitate to give us a call. As fire and water restoration specialists, we have the training, experience, and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. We proudly boast "Best in County" for years 2017 and 2018! 256-259-4333

DID YOU KNOW EXTENSION CORDS COULD CAUSE FIRES?

2/1/2021 (Permalink)

From 2014 to 2016, an estimated 24,000 residential building electrical fires were reported to United States fire departments each year. These fires caused an estimated 310 deaths, 850 injuries, and $871 million in property loss. Being fire damage specialists we thought to provide you all with a few tips to keep you from having a home fire from extension cords.

-Never tape extension cords to floors or attach them to surfaces with staples or nails

-Never remove an extension cord's grounding pin to fit into a two-prong outlet

-Never use indoor extension cords outdoors

-Don't plug multiple cords together

-Always throw away damaged cords

-Pull the plug — not the cord — when disconnecting from the outlet

After the fire trucks are gone, your home and belongings will likely suffer from not only fire and smoke damage but also extensive water damage from firefighting efforts. SERVPRO has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. From Mentone to Bridgeport, Collinsville to Woodville, Ider to Geraldine, or Fort Payne to Scottsboro, we are proud to operate in your neighborhood. 256-259-4333

How to handle grease fires

10/14/2020 (Permalink)

skillet on an oven in flames skillet on an oven in the kitchen engulfed in flames

According to CNN NEWS, cooking fires are the leading cause of home fires in the United States & grease fires are a main culprit. Thus with holidays right around the corner we thought of our dear customers. We know many will be frying turkeys for the holidays and just cooking in general. Well if that’s you, then you need to know how to cook a great Thanksgiving dinner without burning down the house.

So let’s say you do end up having something in the eye of your stove and you see a small flame. So do you grab a cup of water to put it out? No, even though it started from something in the eye of the stove, you’re frying chicken and there’s grease on that pot which is fueling those flames. It’s now a grease fire!

Well, how do you put it out? You need a fire extinguisher that can handle grease fires and should be dry and chemical-based. Using a fire extinguisher that's water based can have disastrous results!  We would suggest that you pull the pin, you squeeze the trigger, and you aim at the base of the fire. If you put it up high, the chemical falls on top of the fire and doesn't help.

If you encounter smoke damage or even fire damage while putting it out don’t hesitate to give us a call! As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Our number is 256-259-4333!

Can extension cords cause fires?

8/17/2020 (Permalink)

a power strip on fire a power strip with multiple things plugged in on fire

Can extension cords cause fires?

Yes, according to the WMAR News, extension cord fires kill 50 people annually.  Below you will find a few tips on how to properly use extension cords.

  1. Never overload your powerstrips
  2. Never plug in high power appliances into extension cords like
    1. Space heaters
    2. Microwaves & Toasters

Those things should be plugged directly into the wall. 

  1. Do not connect multiple extension cords together.
  2. Don’t use indoor powerstrips outdoors
  3. Never place rugs over extension cords
  4. Discard older extension cords & don’t use damaged extension cords

In the event of a fire don’t fret we’re your fire experts! We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition. Keep in mind in addition to fire, smoke, and soot damage, your home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.  Give us a call if you or someone you know experiences a fire to their home or business 256-259-4333.

Grill Safety Tips

8/6/2020 (Permalink)

backyard home with food on the grill and food on a plate to be put on the grill backyard home with food cooking on the grill with family in the background and food on a plate to be put on the grill.

Did you know that according to nfpa.org July is the peak month for grill fires (18%), including both structure, outdoor or unclassified fires, followed by June (15%), May (13%), and August (12%). Guess what month we’re in...August! On top of that many of us are home more than we have been in previous years due to the health pandemic we’re all trying our best to avoid. With that in mind, many are cooking at home more than usual. If you’re that cook that happens to be a grill master here are some tips that can help keep you safe.

  1. Make sure your gas/coal grill is away from your home. Don’t grill too close to your home or in your garage. The smoke needs an exit and in case of a fire, you should be 10ft or more from your home.
  2. Have a fire extinguisher, sand, and a spray bottle of water. The spray bottle of water is to handle small flare-ups. If it begins to get out of hand use your fire extinguisher or sand to put it out.
  3. Another way to prevent fires, in general, is to keep your grill clean. Not only does it keep out bugs and rodents but it also keeps grease build-up from causing a fire!

Well, what if you follow these tips and still end up having a home or business fire? We’re your fire, water, mold, and sanitization experts! In addition to fire, smoke, and soot damage, your home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

We specialize in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition. Give us a call in the event of a fire 256-259-4333

Firework safety tips!

6/23/2020 (Permalink)

white fireworks in the sky white fireworks exploding in the sky

Firework safety tips

As we have seen & heard many begin their annual usage of fireworks it’s important to us here at SERVPRO to leave you a few tips on how to be safe while having fun.

  1. NEVER light fireworks indoors. No sparklers, or anything!
  2. Don’t try to relight or reuse malfunctioning fireworks. Also, If your fireworks aren’t releasing from the barrel you placed them in don’t look into the barrel.                                   
  3. Soak in water malfunctioning fireworks to assure they are not lit before discarding. You can also keep a bucket of water and or fire extinguisher in the event of a fire emergency.
  4. Never use illegal fireworks!
  5. NEVER USE FIREWORKS CLOSE TO BUILDINGS OR HOMES USE THEM IN OPEN AREAS.

Did you know that according to the National Safety Council fireworks start an average of 18,500 fires each year? That's a crazy number and we hope you don't start a fire but in the event you do, we're here to help!

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof-Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
(256)256-4333

Do you know the different types of fires?

6/23/2020 (Permalink)

Fire flames Large fire flames in the dark

Do you know the different types of fires?

Classes of fire

  • Class A - Fires involving solid materials such as wood, paper or textiles. These are said to be the easiest to put out. It is recommended to use water or a fire extinguisher to put out class A fires.
  • Class B - Involve ignitable liquids or gases like petroleum grease, alcohol, paint, propane, or gasoline. Class B fires should be extinguished using foam, powder, or carbon dioxide extinguishers.
  • Class C - fires involving electrical. To extinguish this type of fire it is recommended to use carbon dioxide or dry powder extinguishers.
  • Class D - Fires involving metals. Fire Equipment Manufacturer's Association advised extinguishing these types of fires with a dry powder extinguisher only
  • Class k - Fires involving cooking oils such as in deep-fat fryers. Extinguish a Class K fire with a wet chemical extinguisher, according to the New York City Fire Department.

Our number one goal is returning damaged areas and items to preloss condition, doing all we can to make it “Like it never even happened.” Every SERVPRO® Franchise Professional is dedicated to restoring both the property and the lives of the customers being helped.

Give us a call if you find yourself dealing with a house fire or a fire at your workplace. 256-259-4333

Did you know when lightning strikes it can cause a fire?

4/24/2020 (Permalink)

multiple lightning strikes across a city clouds with multiple lightning strikes coming from them are seen across a city in a night sky

Did you know when lightning strikes it can cause a fire?

If lightning were to strike your home expect to hear an explosive sound so loud and powerful that everything inside your house shakes. Many newly constructed homes are designed to withstand or absorb lightning strike so exterior damage is usually minor at the point of impact. The real concern is the aftermath!

It’s estimated that a lightning bolt's temperature can reach 50,000 degrees. With that being said, if your home is hit, you would experience fire damage. Often people won't notice a fire caused by lightning right away because it can hide in attic spaces or inside walls. Call the fire department immediately if your home is struck by lightning! Also, schedule a follow-up electrical diagnosis of your home's wiring with a qualified electrical company.

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Jackson and DeKalb Counties have the specialized fire restoration training needed to restore your home to pre-fire conditions.

Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. In other words we’re highly trained and open 24/7 give us a call today 256-259-4333

CANDLE SAFETY TIPS

3/19/2020 (Permalink)

candle on a wooden table a lit candle on a wooden table

Candle Safety Tips

With the COVID-19 virus running rapid many have either decided or been forced to spend the majority of their time at home. Since many people are seeking peace of mind and a bit of relaxation during this time we wanted to remind the candle lover of handle safety.

According to the national candle association:

  • Follow the manufacturer’s recommendations on burn time and proper use. In general, it is recommended that candles do not burn for longer than four hours and cool for at least two hours before relighting.
  • When lighting a candle, use long matches or a long-reach lighter. Keep your hair and loose clothing away from the flame.
  • Never leave a candle unattended.
  • Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.
  • Keep candles out of the reach of children and pets.

In the event that you do have a fire give us a call & check out the tips below.

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with a light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

P: 706-866-5646

Did you know some floods can cause fires?

2/21/2020 (Permalink)

Burnt cord and outlet Burnt cord and outlet with plants in the background

Did you know some floods can cause fires?

Basements can flood for various reasons but with all of this continuous rain, it’s not uncommon for basements to collect water. Not only is that an electrical hazard it can also cause a FIRE! Water can end up into light fixtures and other electrical outlets which can cause a simple short in power or sparks of FIRE! TURN OFF YOUR POWER VIA YOUR BREAKER TO THAT ROOM AND GIVE SERVPRO A CALL IMMEDIATELY!

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof-Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

SERVPRO of Jackson and DeKalb Counties specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire conditions. If you do have a home fire our highly trained restoration technicians are prepared to respond immediately to flood or fire damage at your home or business. Why should you trust us? We are a certified IICRC staff https://www.IICRC.org/ and we have the experience, expertise, and training to restore your home or business quickly and properly.

Have Questions? Call Us Today – 256-259-4333 we're open 24/7 365 days a year!

Do you know how to service your smoke alarms?

2/21/2020 (Permalink)

Smoke alarm on a orange background Smoke alarm on an orange background

Do you know how to service your smoke alarms?

  1. Replace the batteries when you hear the beep or once a year.
  2. Dust your alarms the can get cobwebs around them and you don’t want anything blocking them. So vacuum those spiderwebs and keep them clean.
  3. Test them monthly!
  4. Replace after 10 years
  5. Invest in the interconnected alarms (one sounds they all sound)
  6. Make sure you have one in EVERY BEDROOM and on every level in your home.

All of the above are great tips but if you lack an exit plan those tips can be of no use. Make sure you and your family sit down and communicate a fire safety plan of escape. That way there’s less chaos and panic if the situation does occur.

After you use that plan give SERVPRO of Jackson and DeKalb Counties a call. We specialize in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition. If you do have a home fire our highly trained restoration technicians are prepared to respond immediately to flood or fire damage at your home or business. Why should you trust us? We are a certified IICRC staff https://www.IICRC.org/ and we have the experience, expertise, and training to restore your home or business quickly and properly.

Have Questions? Call Us Today – 256-259-4333 we're open 24/7 365 days a year!

Home Fire Equipment

8/19/2019 (Permalink)

Home fires occur for a variety of reasons, but there are several pieces of at-home equipment to help keep you, your family, and your home safe. These include:

  • Smoke detectors. These devices will sound an alarm if significant smoke is detected in your home, alerting you and possibly your neighbors to the fire. Smoke detectors are often available at your local fire department.
  • Fire extinguishers. There are typically five classes of fire extinguishers:
    1. Class A: Ordinary combustibles, such as paper, fabric, wood, cardboard and plastic
    2. Class B: Flammable liquids, such as gasoline, oil, grease and diesel
    3. Class C: Fires sparked from electrical sources
    4. Class D: Flammable metals
    5. Class K: Flammable cooking items, such as oil, fat and grease

Many homeowners keep fire extinguishers of multiple classes in their homes in case of emergency, which assists in putting out many types of fires.

  • Fire escape ladders. If your home is multiple stories, or if you reside in an apartment or condominium complex, be sure there is a fire escape ladder with easy access from the top floor(s). These inventions have helped save lives!

If you experience a home fire and it continues to grow in size, do not proceed in your attempt to extinguish the fire. Exit your home as quickly and calmly as possible, call 911 and have our phone number ready. We’re here to make fire damage “Like it never even happened.”

Emergency Fire Damage Tips

8/9/2019 (Permalink)

After experiencing a damaging fire, you will need to go through home or business to assess the damage and inventory salvageable items. To keep you safe and minimize further damages, follow these emergency fire damage tips:

  • Keep your hands clean.
  • Limit movement in the home to prevent further damage.
  • Place dry, colorfast towels or old linens on carpeted traffic areas to prevent further soiling.
  • If the electricity is off, empty your freezer and refrigerator and keep their doors open.
  • Wipe soot from chrome on faucets and appliances, then protect it with a light coating of lubricant.

Do not attempt to wash any walls, painted surfaces, carpet or upholstered furniture without first contacting a team member from SERVPRO of Jackson and DeKalb Counties at 256-845-4402. Our team specializes in making fire damage “Like it never even happened.” Additionally, do not attempt to clean any electrical appliances that may have been close to fire or water without consulting a repair service.

Test Your Smoke Alarms

7/10/2019 (Permalink)

When is the last time you tested your smoke alarms?

According to the U.S. Fire Administration, smoke alarms powered by a nine-volt battery and smoke alarms wired into an electrical system should be tested monthly, keeping in mind that batteries should be replaced yearly and the entire smoke alarm should be replaced every 10 years. Smoke alarms containing a lithium battery should also be tested monthly, but since lithium batteries should not be replaced, the entire alarm should be replaced according to the manufacturer’s instructions.

There are two basic types of smoke alarms: photoelectric and ionization. They each detect different types of fires, so it is recommended to have either both in each room or a single smoke alarm in each room that detects both photoelectric and ionization smoke, also known as a dual sensor smoke alarm.

Set reminders to remember to keep you smoke alarms updated!

Backyard Recreational Fires

7/8/2019 (Permalink)

Planning to have a recreational backyard fire? Many people enjoy the outdoors by lighting a fire to use for warmth, cooking and camping. However, fire is obviously dangerous if it gets out of hand. Here are some tips on how to have a successful – and safe – backyard fire.

  • Check your local laws. Recreational fire restrictions vary between towns, so be sure you are respecting the law before you light your fire.
  • Keep fire pits at least 10 feet, but preferably 25 feet, away from houses, buildings and other structures. The farther away, the better!
  • Pay attention to the direction of the wind. If the smoke is blowing toward nearby bushes or your neighbor’s property, consider relocating the fire or postponing it until the wind lessens.
  • If you are burning wood, make sure it is dry. Using green wood and other materials creates not only more smoke but also air pollutants that can be toxic for the environment.
  • Consider using propane or natural gas fires rather than burning wood. Wood burning is considered pollution, and propane and natural gas burn cleaner and reduce harmful air pollutants.

Enjoy your backyard recreational fire…safely!

What To Do After A Fire

5/3/2019 (Permalink)

After Disaster

There are some things you should understand before attempting to combat secondary damages produced by a fire including how to protect yourself, your family, or anyone else that might enter your home while restoration is underway.


Always think safety first when dealing with fire damage in your Lookout Mountain, Sand Mountain, or Wills Valley home. Even though the fire may be out, dust, soot, and airborne particles can wreak havoc on your breathing. Anyone entering your home should wear the appropriate personal protective equipment including masks, gloves, boots, and eye wear.

Before entering your home, understand that hazards may exist that pose severe risks to you and your family. You must be aware of what might occur in every situation to help keep everyone safe. If you have even the tiniest doubt, it could cause someone their life. Never take any chances, get a fully licensed professional, like those offered at SERVPRO, to take risks for you.

An expertly trained restoration technician wears the safety equipment and takes any necessary precautions to avoid hazards of different types. SERVPRO technicians understand how to prevent contact with a variety of substances that might cause harm. They also know when and when not to ventilate an area. We have access to a range of industrial-grade equipment that allows us to remove water used to extinguish a fire.

All of the burned debris and materials cause odors that should be withdrawn and disposed of in a certain way. The contents of your home that are restorable require special handling to prevent additional damage. Your SERVPRO team uses a restore versus replace mentality when considering alternatives during your restoration. We do everything we can to prevent losses and restore your home; this means that you can count on us to treat each item accordingly and give you the results you deserve.

Make the most of what is available today. At SERVPRO of Jackson and DeKalb Counties, our staff is proud to serve as your one-stop solution and show pure dedication in providing you quality, full-service solutions to any emergency situations that occur on your property.

Fire Safety

2/24/2019 (Permalink)

Fires can happen anywhere at any time

Each year, the Red Cross responds to nearly 64,000 disasters. The vast majority of which are home fires. As a matter of fact, 1 in 5 home fires are caused from unattended cooking; "pot on the stove". Did you know you have as little as 2 minutes to escape?

Here are the Top Tips for Fire Safety courtesy of the American Red Cross.

  • Install Smoke Alarms on every level of your home, inside bedrooms, and outside sleeping areas.
  • Test Smoke Alarms every Month.
  • Talk with Family Members about a Fire Escape Plan. Practice your plan twice a year.
  • If a Fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP.

We want to help you!

SERVPRO of Jackson and Dekalb Counties has the water and fire damage training and expertise to help you through this tough time. The specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Have Smoke or Fire Damage Questions?

Call Us Today @ (256) 259-4333

You Don't Want The Smoke!

2/17/2019 (Permalink)

Damage Caused by Smoke

     In a typical house fire, more damage is caused by smoke than by the actual flames. During a fire, the materials that burn produce toxic smoke that is actually filled with microscopic particles known as soot. These tiny particles become charged from the extreme heat and migrate to cooler air found in other parts of the house. Because this smoke is often extremely hot, it can cause additional damage away from the actual source of the fire by melting plastics, scorching fabrics and textiles and spreading toxic gases that can kill any living thing in its path. That's why smoke alarms throughout your home are critical to saving lives.

     The Department of Homeland Security says in less than 30 seconds, a small flame can turn into a major fire! It only takes minutes for thick black smoke to fill a house or for the house to be engulfed in flames. Most deadly fires occur in the home when people are asleep. If you wake up to a fire, you won't have time to grab valuables because fire spreads too quickly and the smoke is too thick. There is only time to escape.

Here at SERVPRO of Jackson and DeKalb Counties, our trained specialists know how to restore your belongings after a house fire.  We hope you never need our services, but if you do, getting you back to normal is our number one priority! Restoring smoke and fire damaged items costs less than replacing them. Having your belongings restored, especially items of sentimental value, help most families recover from the trauma of a fire more quickly than otherwise possible.

If you Ever Need Us

Do not be afraid to contact us! We are here to help you get through the most disastrous home emergency.

Call SERVPRO of Jackson and DeKalb Counties today! (256) 259-4333

Preventing Fires

2/5/2019 (Permalink)

Preventing Kitchen Fires

There’s nothing better than coming home after a long, hot Jackson or Dekalb County summer’s day ready to eat a big supper. Hungrily, you grab a pan, pour some oil, and turn the stove on. Right on schedule, a family member calls to ask about your day and you step outside of the house to talk. After a few minutes, and more than a few goodbyes, you step back inside only to see your entire kitchen is enflamed. You have officially learned the first of many tips SERVPRO would like to give you today on preventing kitchen fires.

  1. Never leave your kitchen unattended. An out-of-sight kitchen means that the kitchen is not within your control.
  2. If you have to leave your kitchen, ensure all appliances are turned to off-not just low.
  3. Wear your hair pulled back, be sure your sleeves aren’t loose or too long, and don’t wear easily flammable garments.
  4. To prevent any unfortunate spills that could result in disaster, keep your work space clear of kids, animals, and company unless given instructions on what to do.
  5. Clear your cooking area of any flammable material. Oven mitts, food packaging, towels, and clean your countertops of grease accumulation.
  6. Double Check all surfaces and appliances before you go to bed to guarantee a good night’s rest.
  7. Consider taking cooking classes or watching online instructional videos to ensure safe cooking practices.

SERVPRO Is Here to Help!

In some instances you are going to have problems, and preparedness is key. Give your family an escape plan with a designated safe zone outside of your home in case of fire. For when disaster strikes, we here at SERVPRO are here to help you get back into your home (and your kitchen) as soon as possible! Your local SERVPRO of Jackson and Dekalb Counties is here to ensure you are taken care of quickly and your home truly looks, “Like it never even happened.”

Kitchen Fires

2/1/2019 (Permalink)

Preventing Kitchen Fires

There’s nothing better than coming home after a long, hot Jackson or Dekalb County summer’s day ready to eat a big supper. Hungrily, you grab a pan, pour some oil, and turn the stove on. Right on schedule, a family member calls to ask about your day and you step outside of the house to talk. After a few minutes, and more than a few goodbyes, you step back inside only to see your entire kitchen is enflamed. You have officially learned the first of many tips SERVPRO would like to give you today on preventing kitchen fires.

  1. Never leave your kitchen unattended. An out-of-sight kitchen means that the kitchen is not within your control.
  2. If you have to leave your kitchen, ensure all appliances are turned to off-not just low.
  3. Wear your hair pulled back, be sure your sleeves aren’t loose or too long, and don’t wear easily flammable garments.
  4. To prevent any unfortunate spills that could result in disaster, keep your work space clear of kids, animals, and company unless given instructions on what to do.
  5. Clear your cooking area of any flammable material. Oven mitts, food packaging, towels, and clean your countertops of grease accumulation.
  6. Double Check all surfaces and appliances before you go to bed to guarantee a good night’s rest.
  7. Consider taking cooking classes or watching online instructional videos to ensure safe cooking practices.

SERVPRO Is Here to Help!

In some instances you are going to have problems, and preparedness is key. Give your family an escape plan with a designated safe zone outside of your home in case of fire. For when disaster strikes, we here at SERVPRO are here to help you get back into your home (and your kitchen) as soon as possible! Your local SERVPRO of Jackson and DeKalb Counties is here to ensure you are taken care of quickly and your home truly looks, “Like it never even happened.”

Holiday Fire Prevention!

11/12/2018 (Permalink)

Family around the dinner table

The colder months are upon us

With them, come not only the Holidays, but also the time of year when most residential fires occur. SERVPRO of Jackson and DeKalb Counties wants to remind you to not only are safe, but also to prepare an escape plan with your family in the event the unthinkable happens.

Below you will find fire prevention safety tips, as well as a link to FEMA's website that outlines escape plans that you can utilize in your own home. We encourage you to become familiar with the safety tips, but also to forward this email along to family and friends as a loving reminder to be safe. 

Thanksgiving-

Did you know that Thanksgiving is the leading day of the year for residential fires involving cooking equipment?



  • Stay in the kitchen when you are cooking on the stovetop
  • Stay in the home when cooking your turkey and check it often
  • Never leave an oven on overnight, or while you are sleeping

Christmas-



  • When choosing a tree, always make sure to choose one with fresh, green needles that aren't falling off
  • Make sure to cut off the bottom 2 inches of the tree. This allows for the tree to stay more hydrated
  • Make sure the tree is at least 3 feet away from ANY heat source including ceiling lights



  • Heating sources too close to trees cause 1 in every 5 tree fires
  • Add water to the tree daily
  • Never connect more than 3 strands of lights together
  • Only use lights that have the label of an independent testing laboratory 
  • Turn lights off when leaving the home or going to sleep
  •  Follow the same cooking rules as stated above for Thanksgiving

General Fire Prevention Tips-



  • Have heating sources and chimneys cleaned and inspected annually
  • Turn portable heaters off when going to sleep
  • Have a sturdy screen in front of your fireplace
  • Test smoke alarms monthly
  • Extension cords are not meant to be a permanent source of power
  • Only plug one cooking source, such as a toaster or microwave into the same outlet

PREVENTING FIRES IN YOUR SAND MOUNTAIN HOME

11/8/2018 (Permalink)

Preventing Kitchen Fires

There’s nothing better than coming home after a long, hot Jackson or Dekalb County summer’s day ready to eat a big supper. Hungrily, you grab a pan, pour some oil, and turn the stove on. Right on schedule, a family member calls to ask about your day and you step outside of the house to talk. After a few minutes, and more than a few goodbyes, you step back inside only to see your entire kitchen is enflamed. You have officially learned the first of many tips SERVPRO would like to give you today on preventing kitchen fires.

  1. Never leave your kitchen unattended. An out-of-sight kitchen means that the kitchen is not within your control.
  2. If you have to leave your kitchen, ensure all appliances are turned to off-not just low.
  3. Wear your hair pulled back, be sure your sleeves aren’t loose or too long, and don’t wear easily flammable garments.
  4. To prevent any unfortunate spills that could result in disaster, keep your work space clear of kids, animals, and company unless given instructions on what to do.
  5. Clear your cooking area of any flammable material. Oven mitts, food packaging, towels, and clean your countertops of grease accumulation.
  6. Double Check all surfaces and appliances before you go to bed to guarantee a good night’s rest.
  7. Consider taking cooking classes or watching online instructional videos to ensure safe cooking practices.

SERVPRO Is Here to Help!

In some instances you are going to have problems, and preparedness is key. Give your family an escape plan with a designated safe zone outside of your home in case of fire. For when disaster strikes, we here at SERVPRO are here to help you get back into your home (and your kitchen) as soon as possible! Your local SERVPRO of Jackson and Dekalb Counties is here to ensure you are taken care of quickly and your home truly looks, “Like it never even happened.”

Tips on Fire Safety

9/27/2018 (Permalink)

Fire Safety Tips

Tips For Fire Safety:

Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

Test smoke alarms every month. If they’re not working, change the batteries.

Talk with all family members about a fire escape plan and practice the plan twice a year.

If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

We partner with the American Red Cross and also our local fire departments so fire prevention is VERY important to us! These tips are from REDCROSS.ORG

Here are some tips on WHAT TO DO AFTER A FIRE:

Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.

Let friends and family know you’re safe.

People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.

Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter.

Caring for Yourself & Loved Ones

Pay attention to how you and your loved ones are experiencing and handling stress. Promote emotional recovery by following these tips.

  • Discard any food that has been exposed to heat, smoke or soot.
  • Watch pets closely and keep them under your direct control.
  • Help people who require additional assistance- infants, elderly people, those without transportation, large families who may need additional help in an emergency situation, people with disabilities, and the people who care for them.
  • Also from REDCROSS.ORG, check it out for more information and make sure you are prepared in case an emergency happens in your Scottsboro, Rainsville, or Fort Payne home!

Smoke Damage

9/13/2018 (Permalink)

Damage Caused by Smoke

     In a typical house fire, more damage is caused by smoke than by the actual flames. During a fire, the materials that burn produce toxic smoke that is actually filled with microscopic particles known as soot. These tiny particles become charged from the extreme heat and migrate to cooler air found in other parts of the house. Because this smoke is often extremely hot, it can cause additional damage away from the actual source of the fire by melting plastics, scorching fabrics and textiles and spreading toxic gases that can kill any living thing in its path. That's why smoke alarms throughout your home are critical to saving lives.

     The Department of Homeland Security says in less than 30 seconds, a small flame can turn into a major fire! It only takes minutes for thick black smoke to fill a house or for the house to be engulfed in flames. Most deadly fires occur in the home when people are asleep. If you wake up to a fire, you won't have time to grab valuables because fire spreads too quickly and the smoke is too thick. There is only time to escape.

Here to Help!

     Here at SERVPRO, our trained specialists know how to restore your belongings after a house fire.  We hope you never need our services, but if you do, getting you back to normal is our number one priority! Restoring smoke and fire damaged items costs less than replacing them. Having your belongings restored, especially items of sentimental value, help most families recover from the trauma of a fire more quickly than otherwise possible.

If you Ever Need Us

Do not be afraid to contact us! We are here to help you get through the most disastrous home emergency.

Call SERVPRO of Jackson and Dekalb Counties today! (256) 259-4333

Fire? How to Act Safely

9/13/2018 (Permalink)

Fire Damage Fire Safety Tips

Tips For Fire Safety:

Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

Test smoke alarms every month. If they’re not working, change the batteries.

Talk with all family members about a fire escape plan and practice the plan twice a year.

If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

We partner with the American Red Cross and also our local fire departments so fire prevention is VERY important to us! These tips are from REDCROSS.ORG

Here are some tips on WHAT TO DO AFTER A FIRE:

Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.

Let friends and family know you’re safe.

People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.

Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter.

Caring for Yourself & Loved Ones

Pay attention to how you and your loved ones are experiencing and handling stress. Promote emotional recovery by following these tips.

  • Discard any food that has been exposed to heat, smoke or soot.
  • Watch pets closely and keep them under your direct control.
  • Help people who require additional assistance- infants, elderly people, those without transportation, large families who may need additional help in an emergency situation, people with disabilities, and the people who care for them.
  • Also from REDCROSS.ORG, check it out for more information and make sure you are prepared in case an emergency happens in your Scottsboro, Rainsville, or Fort Payne home!

Fire Safety Precautions

9/5/2018 (Permalink)

Smoke alarms have been a staple in the American home, but should not go unnoticed or taken for granted. According to the National Fire Protection Association, three out of five home fire deaths resulted from fires in properties that did not have working smoke alarms. The death rate per 100 reported home fires was more than twice as high in homes that did not have any working smoke alarms. Most smoke alarm failures are due to missing, disconnected or dead batteries. According to the NFPA, there are precautions to take when it comes to maintaining and checking your smoke alarms.

Smoke alarm safety tips

·      Install smoke alarms inside and outside of each bedroom or sleeping area. Every level of the home, including the basement should have smoke alarms installed.

·      It is recommended to have interconnected smoke alarms so that when one smoke alarm goes off, they all go off at once.

·      Test all smoke alarms at least once a month by hitting the test button on the smoke alarm.

·      Smoke alarms should be installed on the ceiling or high up on a wall.

·      Replace all smoke alarms at 10 years of use.

·      People that are hard of hearing can order special smoke alarms that include flashing strobe lights and bed shakers to alert the person within the property.

·      Make sure to talk with your children about the importance of smoke alarms and what to do in case of a fire.

·      There are two kinds of alarms: ionization and photoelectric

                  o   Ionization smoke alarms are quicker to warn                              about flaming fires

                  o   Photoelectric smoke alarms are quicker to warn                          about smoldering fires

                  o   It is best to have both present in the home

Source - http://www.nfpa.org/safety-information/for-consumers/fire-and-safety-equipment/smoke-alarms/safety-messages-about-smoke-alarms    

Fire Damage- Our Process

6/19/2018 (Permalink)

How We Record Progress

Do you ever wonder how SERVPRO keeps up with every customer’s job progress? SERVPRO of Jackson and DeKalb Counties has a pretty tried and true method to keep everyone up to date on the progress of every job. When a customer first calls in a loss, we at SERVPRO of Jackson and DeKalb Counties enter all of the pertinent information into a form called the FNOL or “First Notice of Loss.” This form is sent to everyone involved including our First Responders, Office staff so they can communicate with your insurance company, managers and ownership so they know the status of every job in progress. Every note, assessment, detail associated with that job from that point forward is attached to that initial FNOL so that it is at our fingertips if you ever have any questions or concerns.

Dryer Vent Fires

5/4/2018 (Permalink)

Dryer vent with excessive lent production.

The More You Know

Different kinds of home fires..

We all know about the kitchen fires, the cigarette fires, and the electrical fires that cause severe damage in homes. There is another kind of fire that causes over 34% of home fires each year: Dryer Vents. Failure to clean these drying vents are causing more and more fire damage in homes each year. 

According to our friends at FEMA, during the peak months of fall and winter, they are even more likely to occur in your home. 

The facts do not lie,  FEMA reports: "2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss." That's a staggering statistic. 

Keep your home safe during the winter season and year-round by keeping those dryer vents nice and clean!

If you want to see a video of us in action cleaning a dryer vent, check out this link!

Fire Equipment You Need

4/2/2018 (Permalink)

Follow the pass guide!

Your Property and Fires

Common Tragedies

Fires and fire damage are common tragedies among homeowners. But, there are ways to lessen the damage. SERVPRO of Jackson and Dekalb Counties is Here to Help so fires don’t ruin your warm weather activities. One is having a proper fire extinguisher --especially, during grilling season. Make sure you follow these rules from our friends at the American Red Cross when it comes to having a good extinguisher:

  • Always have more than one working extinguisher in your home.
  • Install extinguishers high on the wall and away from any heat sources.
  • If an extinguisher doesn’t work on a fire immediately, drop it and get out. Most portable extinguishers empty in 8 seconds.
  • Make sure the gauge on your extinguisher is properly charged.

Once you have the right fire extinguisher, always remember PASS:

P- Pull the pin and hold the extinguisher with the nozzle pointing away from you.

A- Aim low. Point the extinguisher at the base of the fire.

S- Squeeze the lever slowly and evenly

S- Sweep the nozzle from side to side.

We hope these tips keep fires and fire damage from your homes. But, if you have fire damage and need SERVPRO, we are always Here to Help.

Call us:

(256) 259-4333.

Esporta Washing System!

2/20/2018 (Permalink)

Our Esporta Washing System

Leaders in The Field!

SERVPRO of Jackson and Dekalb Counties is proud to be one of the first local providers of textile washing services! Thanks to the latest technologies, our team is now able to restore:

  • soiled
  • sooted
  • mold damaged
  • sewage damaged

 areas on your bedding, clothing, linens, and leather goods.

Items once thought to be trash are now able to be restored and back in your hands in a matter of days! This Esporta cleaning process will now be implemented as a part of our textiles restoration process and can be delivered cleaner than ever! Let us salvage all of your families memories, and help to restore your life, "Like it never even happened."

About the Esporta Wash System from the makers

"How Does The Esporta iS4000 Clean 90% of Soft Contents?

The Esporta iS4000 utilizes a game-changing Hydraulic Cleaning process to guarantee the best clean possible. The Hydraulic Cleaning process breaks the chamber of the machine into multiple parts, and items are placed in these areas to be cleaned with a specially patented tumble.

The Hydraulic Cleaning process has been tested in over 15 independent laboratory studies in addition to thousands of cleaning jobs. In every instance, the iS4000 ensures products are food grade clean."

Improving for you!

We want to work smarter to make everything smoother for you! With faster and more quality services, your disaster can seem less impactful.

Fire Damage-One Point of Contact

2/4/2018 (Permalink)

What would you do if...

You receive a call from a client today with a fire loss?

You have a fire loss on one of your properties?

You have a fire at your own personal property?

Some statistics...

Fire claims spike during the months of November - February.

On average, Fire causes over $12.4 billion in property damage annualy.

Top 5 Causes of Fire loss:
Cooking equipment
Heating equipment
Intentional
Electrical distribution & lighting equipment
Smoking materials

After the fire is out...

You need a company "Like SERVPRO"
Industry research from 2016 by Buntin Group found that SERVPRO Brand is becoming synonymous with the services provided!

Why not a Contractor?

Mitigate, clean, & restore FIRST! Then repair and rebuild.

SERVPRO of Jackson and DeKalb Counties can handle it all -One Stop Shop.

By the way...

WE DO BOARDUP!
Many times, the home or building must be secured immediately BEFORE anything else.

Facts About Smoke and Soot

9/19/2017 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in your Fort Payne or Scottsboro home.

That old fire smell

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke - wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Jackson and Dekalb Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke - Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke - Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue - Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. 

Have Questions about Fire, Smoke, or Soot Damage?  

Call Us Today @ (256) 259-4333

What to do after a fire

9/13/2017 (Permalink)

Damage after a house fire.

After Disaster

There are some things you should understand before attempting to combat secondary damages produced by a fire including how to protect yourself, your family, or anyone else that might enter your home while restoration is underway.


Always think safety first when dealing with fire damage in your Lookout Mountain, Sand Mountain, or Wills Valley home. Even though the fire may be out, dust, soot, and airborne particles can wreak havoc on your breathing. Anyone entering your home should wear the appropriate personal protective equipment including masks, gloves, boots, and eye wear.

Before entering your home, understand that hazards may exist that pose severe risks to you and your family. You must be aware of what might occur in every situation to help keep everyone safe. If you have even the tiniest doubt, it could cause someone their life. Never take any chances, get a fully licensed professional, like those offered at SERVPRO, to take risks for you.

An expertly trained restoration technician wears the safety equipment and takes any necessary precautions to avoid hazards of different types. SERVPRO technicians understand how to prevent contact with a variety of substances that might cause harm. They also know when and when not to ventilate an area. We have access to a range of industrial-grade equipment that allows us to remove water used to extinguish a fire.

All of the burned debris and materials cause odors that should be withdrawn and disposed of in a certain way. The contents of your home that are restorable require special handling to prevent additional damage. Your SERVPRO team uses a restore versus replace mentality when considering alternatives during your restoration. We do everything we can to prevent losses and restore your home; this means that you can count on us to treat each item accordingly and give you the results you deserve.

Make the most of what is available today. At SERVPRO of Jackson and DeKalb Counties, our staff is proud to serve as your one-stop solution and show pure dedication in providing you quality, full-service solutions to any emergency situations that occur on your property.