Recent Fire Damage Posts

Holiday Fire Prevention!

11/12/2018 (Permalink)

Fire Damage Holiday Fire Prevention! Family around the dinner table

The colder months are upon us

With them, come not only the Holidays, but also the time of year when most residential fires occur. SERVPRO of Jackson and DeKalb Counties wants to remind you to not only are safe, but also to prepare an escape plan with your family in the event the unthinkable happens.

Below you will find fire prevention safety tips, as well as a link to FEMA's website that outlines escape plans that you can utilize in your own home. We encourage you to become familiar with the safety tips, but also to forward this email along to family and friends as a loving reminder to be safe. 

Thanksgiving-

Did you know that Thanksgiving is the leading day of the year for residential fires involving cooking equipment?



  • Stay in the kitchen when you are cooking on the stovetop
  • Stay in the home when cooking your turkey and check it often
  • Never leave an oven on overnight, or while you are sleeping

Christmas-



  • When choosing a tree, always make sure to choose one with fresh, green needles that aren't falling off
  • Make sure to cut off the bottom 2 inches of the tree. This allows for the tree to stay more hydrated
  • Make sure the tree is at least 3 feet away from ANY heat source including ceiling lights



  • Heating sources too close to trees cause 1 in every 5 tree fires
  • Add water to the tree daily
  • Never connect more than 3 strands of lights together
  • Only use lights that have the label of an independent testing laboratory 
  • Turn lights off when leaving the home or going to sleep
  •  Follow the same cooking rules as stated above for Thanksgiving

General Fire Prevention Tips-



  • Have heating sources and chimneys cleaned and inspected annually
  • Turn portable heaters off when going to sleep
  • Have a sturdy screen in front of your fireplace
  • Test smoke alarms monthly
  • Extension cords are not meant to be a permanent source of power
  • Only plug one cooking source, such as a toaster or microwave into the same outlet

PREVENTING FIRES IN YOUR SAND MOUNTAIN HOME

11/8/2018 (Permalink)

Preventing Kitchen Fires

There’s nothing better than coming home after a long, hot Jackson or Dekalb County summer’s day ready to eat a big supper. Hungrily, you grab a pan, pour some oil, and turn the stove on. Right on schedule, a family member calls to ask about your day and you step outside of the house to talk. After a few minutes, and more than a few goodbyes, you step back inside only to see your entire kitchen is enflamed. You have officially learned the first of many tips SERVPRO would like to give you today on preventing kitchen fires.

  1. Never leave your kitchen unattended. An out-of-sight kitchen means that the kitchen is not within your control.
  2. If you have to leave your kitchen, ensure all appliances are turned to off-not just low.
  3. Wear your hair pulled back, be sure your sleeves aren’t loose or too long, and don’t wear easily flammable garments.
  4. To prevent any unfortunate spills that could result in disaster, keep your work space clear of kids, animals, and company unless given instructions on what to do.
  5. Clear your cooking area of any flammable material. Oven mitts, food packaging, towels, and clean your countertops of grease accumulation.
  6. Double Check all surfaces and appliances before you go to bed to guarantee a good night’s rest.
  7. Consider taking cooking classes or watching online instructional videos to ensure safe cooking practices.

SERVPRO Is Here to Help!

In some instances you are going to have problems, and preparedness is key. Give your family an escape plan with a designated safe zone outside of your home in case of fire. For when disaster strikes, we here at SERVPRO are here to help you get back into your home (and your kitchen) as soon as possible! Your local SERVPRO of Jackson and Dekalb Counties is here to ensure you are taken care of quickly and your home truly looks, “Like it never even happened.”

Tips on Fire Safety

9/27/2018 (Permalink)

Fire Safety Tips

Tips For Fire Safety:

Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

Test smoke alarms every month. If they’re not working, change the batteries.

Talk with all family members about a fire escape plan and practice the plan twice a year.

If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

We partner with the American Red Cross and also our local fire departments so fire prevention is VERY important to us! These tips are from REDCROSS.ORG

Here are some tips on WHAT TO DO AFTER A FIRE:

Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.

Let friends and family know you’re safe.

People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.

Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter.

Caring for Yourself & Loved Ones

Pay attention to how you and your loved ones are experiencing and handling stress. Promote emotional recovery by following these tips.

  • Discard any food that has been exposed to heat, smoke or soot.
  • Watch pets closely and keep them under your direct control.
  • Help people who require additional assistance- infants, elderly people, those without transportation, large families who may need additional help in an emergency situation, people with disabilities, and the people who care for them.
  • Also from REDCROSS.ORG, check it out for more information and make sure you are prepared in case an emergency happens in your Scottsboro, Rainsville, or Fort Payne home!

Smoke Damage

9/13/2018 (Permalink)

Damage Caused by Smoke

     In a typical house fire, more damage is caused by smoke than by the actual flames. During a fire, the materials that burn produce toxic smoke that is actually filled with microscopic particles known as soot. These tiny particles become charged from the extreme heat and migrate to cooler air found in other parts of the house. Because this smoke is often extremely hot, it can cause additional damage away from the actual source of the fire by melting plastics, scorching fabrics and textiles and spreading toxic gases that can kill any living thing in its path. That's why smoke alarms throughout your home are critical to saving lives.

     The Department of Homeland Security says in less than 30 seconds, a small flame can turn into a major fire! It only takes minutes for thick black smoke to fill a house or for the house to be engulfed in flames. Most deadly fires occur in the home when people are asleep. If you wake up to a fire, you won't have time to grab valuables because fire spreads too quickly and the smoke is too thick. There is only time to escape.

Here to Help!

     Here at SERVPRO, our trained specialists know how to restore your belongings after a house fire.  We hope you never need our services, but if you do, getting you back to normal is our number one priority! Restoring smoke and fire damaged items costs less than replacing them. Having your belongings restored, especially items of sentimental value, help most families recover from the trauma of a fire more quickly than otherwise possible.

If you Ever Need Us

Do not be afraid to contact us! We are here to help you get through the most disastrous home emergency.

Call SERVPRO of Jackson and Dekalb Counties today! (256) 259-4333

Fire? How to Act Safely

9/13/2018 (Permalink)

Fire Damage Fire Safety Tips

Tips For Fire Safety:

Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

Test smoke alarms every month. If they’re not working, change the batteries.

Talk with all family members about a fire escape plan and practice the plan twice a year.

If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

We partner with the American Red Cross and also our local fire departments so fire prevention is VERY important to us! These tips are from REDCROSS.ORG

Here are some tips on WHAT TO DO AFTER A FIRE:

Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.

Let friends and family know you’re safe.

People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.

Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter.

Caring for Yourself & Loved Ones

Pay attention to how you and your loved ones are experiencing and handling stress. Promote emotional recovery by following these tips.

  • Discard any food that has been exposed to heat, smoke or soot.
  • Watch pets closely and keep them under your direct control.
  • Help people who require additional assistance- infants, elderly people, those without transportation, large families who may need additional help in an emergency situation, people with disabilities, and the people who care for them.
  • Also from REDCROSS.ORG, check it out for more information and make sure you are prepared in case an emergency happens in your Scottsboro, Rainsville, or Fort Payne home!

Fire Safety Precautions

9/5/2018 (Permalink)

Smoke alarms have been a staple in the American home, but should not go unnoticed or taken for granted. According to the National Fire Protection Association, three out of five home fire deaths resulted from fires in properties that did not have working smoke alarms. The death rate per 100 reported home fires was more than twice as high in homes that did not have any working smoke alarms. Most smoke alarm failures are due to missing, disconnected or dead batteries. According to the NFPA, there are precautions to take when it comes to maintaining and checking your smoke alarms.

Smoke alarm safety tips

·      Install smoke alarms inside and outside of each bedroom or sleeping area. Every level of the home, including the basement should have smoke alarms installed.

·      It is recommended to have interconnected smoke alarms so that when one smoke alarm goes off, they all go off at once.

·      Test all smoke alarms at least once a month by hitting the test button on the smoke alarm.

·      Smoke alarms should be installed on the ceiling or high up on a wall.

·      Replace all smoke alarms at 10 years of use.

·      People that are hard of hearing can order special smoke alarms that include flashing strobe lights and bed shakers to alert the person within the property.

·      Make sure to talk with your children about the importance of smoke alarms and what to do in case of a fire.

·      There are two kinds of alarms: ionization and photoelectric

                  o   Ionization smoke alarms are quicker to warn                              about flaming fires

                  o   Photoelectric smoke alarms are quicker to warn                          about smoldering fires

                  o   It is best to have both present in the home

Source - http://www.nfpa.org/safety-information/for-consumers/fire-and-safety-equipment/smoke-alarms/safety-messages-about-smoke-alarms    

Fire Damage- Our Process

6/19/2018 (Permalink)

How We Record Progress

Do you ever wonder how SERVPRO keeps up with every customer’s job progress? SERVPRO of Jackson and DeKalb Counties has a pretty tried and true method to keep everyone up to date on the progress of every job. When a customer first calls in a loss, we at SERVPRO of Jackson and DeKalb Counties enter all of the pertinent information into a form called the FNOL or “First Notice of Loss.” This form is sent to everyone involved including our First Responders, Office staff so they can communicate with your insurance company, managers and ownership so they know the status of every job in progress. Every note, assessment, detail associated with that job from that point forward is attached to that initial FNOL so that it is at our fingertips if you ever have any questions or concerns.

Dryer Vent Fires

5/4/2018 (Permalink)

Fire Damage Dryer Vent Fires Dryer vent with excessive lent production.

The More You Know

Different kinds of home fires..

We all know about the kitchen fires, the cigarette fires, and the electrical fires that cause severe damage in homes. There is another kind of fire that causes over 34% of home fires each year: Dryer Vents. Failure to clean these drying vents are causing more and more fire damage in homes each year. 

According to our friends at FEMA, during the peak months of fall and winter, they are even more likely to occur in your home. 

The facts do not lie,  FEMA reports: "2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss." That's a staggering statistic. 

Keep your home safe during the winter season and year-round by keeping those dryer vents nice and clean!

If you want to see a video of us in action cleaning a dryer vent, check out this link!

Fire Equipment You Need

4/2/2018 (Permalink)

Fire Damage Fire Equipment You Need Follow the pass guide!

Your Property and Fires

Common Tragedies

Fires and fire damage are common tragedies among homeowners. But, there are ways to lessen the damage. SERVPRO of Jackson and Dekalb Counties is Here to Help so fires don’t ruin your warm weather activities. One is having a proper fire extinguisher --especially, during grilling season. Make sure you follow these rules from our friends at the American Red Cross when it comes to having a good extinguisher:

  • Always have more than one working extinguisher in your home.
  • Install extinguishers high on the wall and away from any heat sources.
  • If an extinguisher doesn’t work on a fire immediately, drop it and get out. Most portable extinguishers empty in 8 seconds.
  • Make sure the gauge on your extinguisher is properly charged.

Once you have the right fire extinguisher, always remember PASS:

P- Pull the pin and hold the extinguisher with the nozzle pointing away from you.

A- Aim low. Point the extinguisher at the base of the fire.

S- Squeeze the lever slowly and evenly

S- Sweep the nozzle from side to side.

We hope these tips keep fires and fire damage from your homes. But, if you have fire damage and need SERVPRO, we are always Here to Help.

Call us:

(256) 259-4333.

Esporta Washing System!

2/20/2018 (Permalink)

Fire Damage Esporta Washing System! Our Esporta Washing System

Leaders in The Field!

SERVPRO of Jackson and Dekalb Counties is proud to be one of the first local providers of textile washing services! Thanks to the latest technologies, our team is now able to restore:

  • soiled
  • sooted
  • mold damaged
  • sewage damaged

 areas on your bedding, clothing, linens, and leather goods.

Items once thought to be trash are now able to be restored and back in your hands in a matter of days! This Esporta cleaning process will now be implemented as a part of our textiles restoration process and can be delivered cleaner than ever! Let us salvage all of your families memories, and help to restore your life, "Like it never even happened."

About the Esporta Wash System from the makers

"How Does The Esporta iS4000 Clean 90% of Soft Contents?

The Esporta iS4000 utilizes a game-changing Hydraulic Cleaning process to guarantee the best clean possible. The Hydraulic Cleaning process breaks the chamber of the machine into multiple parts, and items are placed in these areas to be cleaned with a specially patented tumble.

The Hydraulic Cleaning process has been tested in over 15 independent laboratory studies in addition to thousands of cleaning jobs. In every instance, the iS4000 ensures products are food grade clean."

Improving for you!

We want to work smarter to make everything smoother for you! With faster and more quality services, your disaster can seem less impactful.

Fire Damage-One Point of Contact

2/4/2018 (Permalink)

What would you do if...

You receive a call from a client today with a fire loss?

You have a fire loss on one of your properties?

You have a fire at your own personal property?

Some statistics...

Fire claims spike during the months of November - February.

On average, Fire causes over $12.4 billion in property damage annualy.

Top 5 Causes of Fire loss:
Cooking equipment
Heating equipment
Intentional
Electrical distribution & lighting equipment
Smoking materials

After the fire is out...

You need a company "Like SERVPRO"
Industry research from 2016 by Buntin Group found that SERVPRO Brand is becoming synonymous with the services provided!

Why not a Contractor?

Mitigate, clean, & restore FIRST! Then repair and rebuild.

SERVPRO of Jackson and DeKalb Counties can handle it all -One Stop Shop.

By the way...

WE DO BOARDUP!
Many times, the home or building must be secured immediately BEFORE anything else.

Facts About Smoke and Soot

9/19/2017 (Permalink)

Fire Damage Facts About Smoke and Soot Smoke and Soot Damage Can Cause a Pervasive Odor in your Fort Payne or Scottsboro home.

That old fire smell

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke - wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Jackson and Dekalb Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke - Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke - Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue - Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. 

Have Questions about Fire, Smoke, or Soot Damage?  

Call Us Today @ (256) 259-4333

What to do after a fire

9/13/2017 (Permalink)

Fire Damage What to do after a fire Damage after a house fire.

After Disaster

There are some things you should understand before attempting to combat secondary damages produced by a fire including how to protect yourself, your family, or anyone else that might enter your home while restoration is underway.


Always think safety first when dealing with fire damage in your Lookout Mountain, Sand Mountain, or Wills Valley home. Even though the fire may be out, dust, soot, and airborne particles can wreak havoc on your breathing. Anyone entering your home should wear the appropriate personal protective equipment including masks, gloves, boots, and eye wear.

Before entering your home, understand that hazards may exist that pose severe risks to you and your family. You must be aware of what might occur in every situation to help keep everyone safe. If you have even the tiniest doubt, it could cause someone their life. Never take any chances, get a fully licensed professional, like those offered at SERVPRO, to take risks for you.

An expertly trained restoration technician wears the safety equipment and takes any necessary precautions to avoid hazards of different types. SERVPRO technicians understand how to prevent contact with a variety of substances that might cause harm. They also know when and when not to ventilate an area. We have access to a range of industrial-grade equipment that allows us to remove water used to extinguish a fire.

All of the burned debris and materials cause odors that should be withdrawn and disposed of in a certain way. The contents of your home that are restorable require special handling to prevent additional damage. Your SERVPRO team uses a restore versus replace mentality when considering alternatives during your restoration. We do everything we can to prevent losses and restore your home; this means that you can count on us to treat each item accordingly and give you the results you deserve.

Make the most of what is available today. At SERVPRO of Jackson and DeKalb Counties, our staff is proud to serve as your one-stop solution and show pure dedication in providing you quality, full-service solutions to any emergency situations that occur on your property.

Fire Safety Tips!

9/4/2017 (Permalink)

Fire Damage Fire Safety Tips! Don't be caught unprepared for disaster. Develop a plan with your family on how to escape if fire starts.

Fires can happen anywhere at any time

Each year, the Red Cross responds to nearly 64,000 disasters. The vast majority of which are home fires. As a matter of fact, 1 in 5 home fires are caused from unattended cooking; "pot on the stove". Did you know you have as little as 2 minutes to escape?

Here are the Top Tips for Fire Safety courtesy of the American Red Cross.

  • Install Smoke Alarms on every level of your home, inside bedrooms, and outside sleeping areas.
  • Test Smoke Alarms every Month.
  • Talk with Family Members about a Fire Escape Plan. Practice your plan twice a year.
  • If a Fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP.

We want to help you!

SERVPRO of Jackson and Dekalb Counties has the water and fire damage training and expertise to help you through this tough time. The specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Have Smoke or Fire Damage Questions?

Call Us Today @ (256) 259-4333

Smoke Damage

8/28/2017 (Permalink)

Fire Damage Smoke Damage Black smoke rising out of a burning building

Damage Caused by Smoke

     In a typical house fire, more damage is caused by smoke than by the actual flames. During a fire, the materials that burn produce toxic smoke that is actually filled with microscopic particles known as soot. These tiny particles become charged from the extreme heat and migrate to cooler air found in other parts of the house. Because this smoke is often extremely hot, it can cause additional damage away from the actual source of the fire by melting plastics, scorching fabrics and textiles and spreading toxic gases that can kill any living thing in its path. That's why smoke alarms throughout your home are critical to saving lives.

     The Department of Homeland Security says in less than 30 seconds, a small flame can turn into a major fire! It only takes minutes for thick black smoke to fill a house or for the house to be engulfed in flames. Most deadly fires occur in the home when people are asleep. If you wake up to a fire, you won't have time to grab valuables because fire spreads too quickly and the smoke is too thick. There is only time to escape.

Here at SERVPRO of Jackson and DeKalb Counties, our trained specialists know how to restore your belongings after a house fire.  We hope you never need our services, but if you do, getting you back to normal is our number one priority! Restoring smoke and fire damaged items costs less than replacing them. Having your belongings restored, especially items of sentimental value, help most families recover from the trauma of a fire more quickly than otherwise possible.

If you Ever Need Us

Do not be afraid to contact us! We are here to help you get through the most disastrous home emergency.

Call SERVPRO of Jackson and DeKalb Counties today! (256) 259-4333

Preventing Fires in Your Jackson/Dekalb County Kitchen

6/29/2017 (Permalink)

Fire Damage Preventing Fires in Your Jackson/Dekalb County Kitchen If there is a grease fire, DO NOT use water to extinguish flame. Cover the flame with another pot or lid if doable, or use baking soda to douse flame.

Preventing Kitchen Fires

There’s nothing better than coming home after a long, hot Jackson or Dekalb County summer’s day ready to eat a big supper. Hungrily, you grab a pan, pour some oil, and turn the stove on. Right on schedule, a family member calls to ask about your day and you step outside of the house to talk. After a few minutes, and more than a few goodbyes, you step back inside only to see your entire kitchen is enflamed. You have officially learned the first of many tips SERVPRO would like to give you today on preventing kitchen fires.

  1. Never leave your kitchen unattended. An out-of-sight kitchen means that the kitchen is not within your control.
  2. If you have to leave your kitchen, ensure all appliances are turned to off-not just low.
  3. Wear your hair pulled back, be sure your sleeves aren’t loose or too long, and don’t wear easily flammable garments.
  4. To prevent any unfortunate spills that could result in disaster, keep your work space clear of kids, animals, and company unless given instructions on what to do.
  5. Clear your cooking area of any flammable material. Oven mitts, food packaging, towels, and clean your countertops of grease accumulation.
  6. Double Check all surfaces and appliances before you go to bed to guarantee a good night’s rest.
  7. Consider taking cooking classes or watching online instructional videos to ensure safe cooking practices.

SERVPRO Is Here to Help!

In some instances you are going to have problems, and preparedness is key. Give your family an escape plan with a designated safe zone outside of your home in case of fire. For when disaster strikes, we here at SERVPRO are here to help you get back into your home (and your kitchen) as soon as possible! Your local SERVPRO of Jackson and Dekalb Counties is here to ensure you are taken care of quickly and your home truly looks, “Like it never even happened.”