What our Customers say...

Water Damage Testimonials

With all the rain in our area, there is sure to be some flooding. Although your homeowner policy does not cover flooding from rain, you can still call on the guys that we trust to take care of our customers. SERVPRO of Jackson and DeKalb counties is the team to call!

We had a sudden leak on Thursday evening. Jake came by within an hour and assessed the damage. By early Friday morning the crew was at our door, pulled up all the damaged flooring & dried everything out quick & efficient. Would use again, definitely recommend. ROLL TIDE!

Thanks to Jake Harris and the crew at Jackson/ Dekalb SERVPRO our experience of having a water pipe to burst was made very easy. The guys knew exactly what to say to help us in this hard time. I would recommend this company to anyone who ever needed help drying out their home.

In-laws hot water heater busted flooded home server done a great job good dependable company. Thank u

We had a large water damage on or building that is over 5000 square feet. The guys arrived less than an hour after we called them and immediately took over. When we came in the next morning, we couldn't have been more impressed by how clean everything was, and the amount of equipment they had helping us to dry everything out. I can't say enough about their fast, professional response and the ability to get the job done!

Great job on the cleanup! We had sewage back up in our home. The site and smell were unbearable. The guys at SERVPRO should be blessed many times over for the work they do. Our house was like new again and I couldn't be happier with their services.

Our hot water heater busted spilling water throughout our entire living space. I couldn't believe water could cause that much damage and was at a complete loss as to what to do. Our insurance company told us to call SERVPRO and they were onsite within an hour. The project took about 3 days, but they truly did make it like it never even happened!

SERVPRO could not have been any more professional in my home. They called me each day to update me on how everything was going, made sure my insurance agent knew what was going on, and truly did leave everything, "Like it never even happened.®" I would highly recommend to all my friends and family.

Had it not been for Matt, a whole string of things would not have happened. Mr. Logan stated that he will be sending business to SERVPRO because Matt went that extra mile and helped him when he needed it most. He was able to close on the house in the time he wanted and is very grateful for the assistance.

The teams that responded to her call were above and beyond wonderful, professional, courteous and friendly and the fact that they were young men was especially impressive to her. She said "You just don't see that much anymore". She has a son and 3 daughters and said that she hoped that they would give that kind of attention and kindness to persons that they may help. It was not the first time she had a water occurrence but that this company and the teams we have were the Best!

First of all I want to say thank you for the great job that you guys did at our building with the clean up from the water leak Wednesday. It is great to have a partner that comes in and knows what is expected and delivers. We really appreciate all of the efforts from the entire SERVPRO crew that is working with us here at the Operations Center.

My adjuster told me to call SERVPRO. They did a great job explaining everything to me. I was really pleased with their work.