What our Customers say...
Storm Damage Testimonials
Our project chief, Charles Head, was amazing. He was meticulous, hard-working, grateful and kind, and he was completely trustworthy. We could not have been more pleased with him and his crew. I do not have one complaint with these men! Not one! If they were local, I would be recommending them to anyone I knew that needed these services. And, there was another man working with Charles from Alabama and I hate that I have forgotten his name. But, please look up who was with Charles on that trip! That man was quiet and have several kids, and such a hard worker! From the moment they arrived to the moment they left each night, they did a great job. I have no idea how they kept up their pace. But, I am thankful for all the work they put in for the sake of my parents.
I know that it took a lot for these men to be away from home for so long. And, I know that bosses usually only hear the not perfect reports. But, I want you to know that you have a wonderful team that represented your company so very well. The process of recovering is hard enough after such an event. It is physically taxing, but also very emotional. So it is important to me that you know that they made both of those burdens lighter! Their work was what they were hired for and they deserve high marks for a job well done. But, their attitudes are really what makes them stand out.
Thank you for the excellent work. And, thank you from the bottom of our hearts for sending these nice men to help!
I would like to send my compliments to the team that came to Houston after Hurricane Harvey hit. My parents in Spring, Texas, had 5.5 feet of water in their home from Harvey. They had used SERVPRO in a previous flood, so they called SERVPRO immediately. The team, Matt Pozak and his partner, Jake, were sent to us. Not knowing this team from out of state, we were initially anxious to not be working with a local team. However, they immediately set our minds at ease! They were tremendous at getting everything covered. They were compassionate towards my parents, and also were thorough, responsive, pleasant and personable. These were all characteristics that set the tone for a wonderful remediation experience. They even somehow got our job started earlier than originally quoted. This was an incredible relief to all of us! Looking back now, I am so thankful that we had this team instead of any other team, local or out of state!!
SERVPRO was an answer to my prayers! I am beyond thankful for the amazing job they did in my basement! I could not ask for better results and the crew was so wonderful & professional. I HIGHLY recommend this company! God bless these folks!!!
SERVPRO did the repairs to my neighbors house and he was very pleased with their quality of work. They had his roof tarped in the night of the storm and had the roof repaired in no time.
I didn't even know we had a SERVPRO close to me. I was so happy when I called my agent and he recomended I call SERVPRO as I was famiiar with their commercials. Great to be able to work with a reputable company in such a small town.
Dear Matt and Team,
I know your work is business as usual, for flood recovery, but we know it is surely hard on y'all to be away from home and dealing with such stressful people and situations. So we just wanted to acknowledge the human kindness that is behind your hearts of dedication. We very much appreciate your availability, expertise, and professionalism throughout our ordeal. You've all gone well beyond the extra mile. Please share this note. We LOVE SERVPRO,
Sincerely, Linda and Louis Cart