Recent Posts

SERVPRO has your back this fire hazard season

6/4/2023 (Permalink)

Fire Hazard Flyer A fire hazard flyer with SERVPRO's logo beneath.

Summer is a time for outdoor activities, but it's also a time when fire hazards increase.

According to the National Fire Protection Association, from 2014 to 2018, an average of 19,700 wildfires occurred each year during the summer months in the United States, resulting in an average of 53,000 acres burned per year.

In the states of Alabama and Georgia, the numbers are also concerning. In Alabama alone, there were 1,884 wildfires in 2020, resulting in over 3,000 acres burned. In Georgia, there were 1,832 wildfires in 2020, resulting in over 6,000 acres burned.

If you find yourself experiencing a summer fire at your home or business, we want you to know that you are not alone.

SERVPRO of Jackson and Dekalb Counties specializes in fire and smoke damage restoration, helping to clean up and repair properties affected by fires to get you and your home back to preloss condition.

We understand what it's like when your world is suddenly shaken and we want you to have peace of mind knowing that your property is in good hands with us. Our trained professionals have the expertise and equipment to handle your fire or smoke damage situation.

Summer fire hazards are a real concern, especially in our hot summer states. SERVPRO's fire and smoke cleanup services can help property owners recover from the aftermath of a fire, giving them a fresh start. If you haven't experienced a fire event yourself, but know of someone that has, please share this information with them.

If you would like to schedule a time to do a free emergency ready plan for your business, give us a call!

May is the month we celebrate mothers!

5/4/2023 (Permalink)

A picture of a home damaged due to a storm that has been tarped and is waiting for restoration services. This home was damaged due to a storm. It has been tarped and is waiting for restoration services.

Honoring mothers

With Mother's Day quickly approaching, we want to take a moment to celebrate all the amazing mothers out there. As we honor the women who have nurtured and cared for us, we also want to remind you about the importance of protecting our Mother Earth. 

Eco-friendly products, expert restoration

When Mother Nature strikes, we are here to help with expert restoration services that minimize waste and promote sustainability. If your client's home or business is affected by water, fire, or storm damage, SERVPRO® of Jackson and Dekalb Counties is here to help. Our team of restoration experts is available 24/7 to respond quickly and responsibly. We use eco-friendly products and techniques to restore damaged properties, helping to reduce the impact on our environment.

We believe that by working together, we can make a positive impact on our environment and protect our Mother Earth. 

Did you know? Pew Cleaning Edition

4/5/2023 (Permalink)

SERVPRO of Jackson and DeKalb Counties offers pew cleaning services. SERVPRO of Jackson and DeKalb Counties offers pew cleaning services.

A service you might not consider

Did you know that SERVPRO of Jackson and DeKalb Counties, a leading provider of cleaning and restoration services, also offers pew cleaning for churches and religious organizations? With years of experience in the cleaning industry, SERVPRO understand the importance of maintaining a clean and welcoming environment for congregations.

Overtime, a lot can build up, even with regular cleaning

Pews can accumulate dirt, dust, and germs over time, making them not only unsightly, but also potentially harmful to those who use them. With SERVPRO's pew cleaning service, churches can ensure that their pews are thoroughly cleaned and sanitized, making them safe and comfortable for all who use them.

SERVPRO uses state-of-the-art equipment and environmentally friendly cleaning products to deep clean pews and remove any stains or odors. The company's trained professionals take great care to ensure that the cleaning process is tailored to each institution's unique needs and schedule.

We're here for all of your needs

In addition to pew cleaning, SERVPRO also offers a range of other cleaning and restoration services, including carpet cleaning, air duct cleaning, and water damage restoration. By prioritizing cleanliness and hygiene, religious organizations can create a welcoming and safe environment for their congregations and with SERVPRO of Jackson and DeKalb, churches can trust that their cleaning needs are in good hands.

Did you know? Mold Edition

3/9/2023 (Permalink)

A collage with three images; SERVPRO orange logo, mold growth in a customer's home, and our team suited up to fight it We take mold very seriously to ensure the safety and well-being of your family.
Did you know that mold can cause serious health problems if left untreated in your home? At SERVPRO, we take mold restoration seriously to ensure the safety and well-being of your family. Our expert technicians use the latest technology and techniques to effectively remove mold and prevent future growth.

Don't wait until it's too late, trust SERVPRO for all your mold restoration needs. 

SERVPRO of Jackson and DeKalb Counties is a trusted provider of water and mold damage restoration services in Fort Payne, Scottsboro, and the surrounding areas. With years of experience, our team has the expertise and equipment necessary to handle any size disaster. We understand that dealing with water or mold damage can be stressful, which is why we are committed to providing fast and efficient service to get your property back to its pre-damage condition. If you're in need of water or mold damage restoration services, look no further than SERVPRO of Jackson and DeKalb Counties.

March is Women's History Month!

3/1/2023 (Permalink)

Women's History Month Digital Flyer March is Women's History Month!

March is Women's History Month

Join us in celebrating the pioneers of our past and our futures by:

  • Head to our Facebook page and comment an inspirational woman from history or from your life now!
  • Check out our newly promoted Production Manager Dani Snyder
  • Learn about female innovators throughout history
  • Share Women's History Month quotes (you can keep an eye out on our social media for more of these!)
  • Volunteer with a nonprofit that empowers women and girls!
  • and so many more!

SERVPRO of Jackson and Dekalb isn't just a cleaning, restoration, and construction company. SERVPRO of Jackson and Dekalb is an independently owned and operated franchise that supports women leadership, empowers women to chart their own path, and cares about gender equality.

We're Hiring!

2/7/2023 (Permalink)

Now Hiring Poster Now Hiring Poster for Production Technicians

We are HIRING! We have open positions for Production Technicians that offers competitive pay, great benefits, paid vacations, and great potential for a career path. Send your resume to

If you are a team player, are skilled, and are interested in taking ownership of your job responsibilities and future, SERVPRO of Chattooga, Dade, and West Walker Counties may be the right career choice for you. You have unique skills, passions and experiences, and we believe you can bring them all to SERVPRO for a rich, rewarding job opportunity that could surprise you with its potential. Just imagine the excitement and satisfaction of what you can do, who you could serve, and the difference you can make with the resources of SERVPRO behind you. SERVPRO would love to have you join our team!

• Primary Role: Perform services as assigned, following SERVPRO production guidelines. Communicate with the customer to make sure that all needs are met. Support crew chief and other production personnel as needed. Clean and maintain vehicles, equipment, warehouse and office areas as needed.

• Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customer are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.

• We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.

If you would like to apply to any of the open positions, please send your resume to


Check Your Connections!

1/11/2023 (Permalink)

A dryer fire at a family residence. A dryer fire at a family residence that we were called out to do clean-up for.

According to the U.S. Fire Administration

2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss.

Failure to clean the dryer (34 percent) is the leading cause of home clothes dryer fires.

More home clothes dryer fires occur in the fall and winter months, peaking in January.

How to prevent a dryer fire:

This January, check your connections! Be sure your dryer vents are clean.

A few best practices are:

  • Clean your dryer vent EVERY TIME you use the dryer.
  • Clean your dryer vent ductwork every year. 
  • Have your dryer cleaned regularly by a professional, especially if it is taking longer than normal for clothes to dry.

What to expect after a dryer fire:

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Jackson and DeKalb Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (256) 259-4333

Burst Sprinkler Line in Office Building

1/6/2023 (Permalink)

This flooded office building was caused by a frozen and then burst sprinkler line. This flooded office building was caused by a frozen and then burst sprinkler line during our December 2022/January 2023 winter freeze event.

During our recent major freeze, commercial properties were calling on us to come in and cleanup after burst sprinkler lines and pipe lines. A sprinkler line break in the foyer of this office caused the entire office to flood.

SERVPRO of Jackson and DeKalb Counties was called in to clean up the aftermath! With plastic ductwork set up throughout the office, we got the building tried and out back to 'pre-disaster event condition'.

Merry Christmas & Happy New Year from SERVPRO!

12/27/2022 (Permalink)

Winter Weather Warning! Winter Weather Warning - Call the restoration experts at SERVPRO if you have any Winter Weather Damage!

We hope you've had a very Merry Christmas and would like to wish you a Happy New Year!

With winter weather temps dropping over the past few days, here are a few tips for preparing for, what to do during, and what to do after freezing weather if you find yourself with frozen pipes.

If your home or business has been hit with severe weather damage, let the restoration experts at SERVPRO help make it 'like it never even happened.' 

Thank you First Responders!

11/23/2022 (Permalink)

A group of first responders and a SERVPRO rep. Cody Hubbard with SERVPRO of Jackson and Dekalb Counties visiting with a local fire department.

October 28th was First Responders day and our SERVPRO of Jackson and Dekalb Counties Rep Cody Hubbard went around to some of our local first responders with a few treats to thank them for all that they do for us. No matter what day it is, take some time to go thank a first responder. They put their lives on the line to keep us safe.