Wonderful liaison between insurance and client. They are extremely knowledgeable and responsive to any needs. A smooth process is a big deal and they deliver!

Working in the insurance industry for 25 years, SERVPRO has always been the "go to" professionals for insurance claims, whether it is for fire or water damage restoration. Give them a call. Their response time is great!

Thank you for your professional service.

The staff of SERVPRO whom I dealt with were knowledgeable, caring, and truthful. I was told exactly what to expect, along with an explanation, and I appreciated the honesty. Don't Change! I will not hesitate to recommend SERVPRO.

SERVPRO of Jackson and DeKalb Counties was referred to us by our agent. We couldn't be happier with the work performed, and with our agent for referring them. Great job! Would recommend to anyone. 

5 Stars

We were on vacation when we got the call from our neighbor that our home was on fire. We had used SERVPRO of Jackson and Dekalb Counties in the past for a water damage, and they were the first company that came to mind when we learned we had a fire. From start to finish, SERVPRO treated us like family and made the whole process so much easier to cope with. I couldn't be happier with the final results!

SERVPRO's communication and explanations were excellent. They acted super fast and extremely well to my disastrous situation. They took care of removing personal items with caution care, and expertise. They had a great attitude, were very helpful, and definitely knew what they were doing.

SERVPRO was an answer to my prayers! I am beyond thankful for the amazing job they did in my basement! I could not ask for better results and the crew was so wonderful & professional. I HIGHLY recommend this company! God bless these folks!!!