SERVPRO of Jackson and DeKalb Counties Employee Photos

Charles Head

Charles Head

Charles is a Senior Crew Chief at SERVPRO of Jackson and DeKalb Counties. Charles has lived in Alabama for over 30 years, and he has lived in Scottsboro with his family for over 15! Charles has over 6 years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician, Applied Microbial Remediation Technician, Fire and Smoke Restoration Technician, and is also trained in Subrogation. Charlie is a jack of all trades and is a huge benefit to have on our team.

Josh Phillips

Josh Phillips

Josh is a Senior Crew Chief at SERVPRO of Jackson and DeKalb Counties. He has over 5 years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician, Applied Microbial Remediation Technician, Fire and Smoke Restoration Technician, and is also trained in Subrogation. Josh has a can do attitude and is a true work horse and won't stop until the job is done.

Jim Pace

Jim Pace

Jim is a Senior Crew Chief at SERVPRO of Jackson and DeKalb Counties. He has over 5 years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician, Applied Microbial Remediation Technician, Fire and Smoke Restoration Technician, and is also trained in Subrogation. Jim knows a lot about restoration, and at least a little about everything else. Rest assured if he doesn't know the answer, he will find out.

Cheryl Swaim

Cheryl Swaim

Cheryl has been with SERVPRO of Jackson and DeKalb Counties for over 10 years. She officially serves as our Office Manager, but is truly the glue that holds it altogether. She is the only employee I have that tells me no, and over the years I have come to realize that sometimes, it's necessary. She is certified from the IICRC in Water Restoration, and is Xactimate Level III certified.

Billy McKee

Billy McKee

Billy has been with SERVPRO of Jackson and DeKalb Counties since 2015 and serves as our Construction Project Manager. Billy has over 10 years of construction related experience, and has served in several capacities including working with a major fast food chain. His vast knowledge of the industry, and his ability to work with Insurance Adjusters and homeowners, has made him an invaluable part of our team as we work harder than ever to restore your “Like it never even happened.”

Shannon Wejrowski

Shannon Wejrowski

Shannon is the master of everything restorable. He has been a part of the SERVPRO team for several years now, and currently manages our textiles division. 

He thoroughly understands water, fire, mold and everything else in the restoration world. We are glad to have Shannon as a member of our team. 

Jake Harris

Jake Harris

Jake Harris is a part of our Marketing Team here at SERVPRO of Jackson and DeKalb Counties. He serves as our official wanna be movie star. You've probably seen him on one of our many videos on Facebook or our website. 

Jake is married with too many children to count,  lives in Sylvania, and is active as a little league baseball coach. 

If you ever see him out in public, make sure to ask him about his tattoos, and make sure to find his Podcast if you are a Star Trek fan!

Matt Pozak

Matt Pozak

Matthew Pozak is a our Production Manager here at SERVPRO of Jackson and DeKalb Counties.