What our Customers say...
We had a large water damage on or building that is over 5000 square feet. The guys arrived less than an hour after we called them and immediately took over. When we came in the next morning, we couldn't have been more impressed by how clean everything was, and the amount of equipment they had helping us to dry everything out. I can't say enough about their fast, professional response and the ability to get the job done!
We were on vacation when we got the call from our neighbor that our home was on fire. We had used Servpro of Jackson and Dekalb Counties in the past for a water damage, and they were the first company that came to mind when we learned we had a fire. From start to finish, Servpro treated us like family and made the whole process so much easier to cope with. I couldn't be happier with the final results!
We had a water damage at our home a few years ago. We thought we got all of the water up, but years later, we both began feeling sick. We called SERVPRO up to come and provide a mold inspection. Sure enough, we had mold. SERVPRO not only cleaned the mold, but communicated with us throughout the entire process giving us peace of mind. Great job guys!!
Great job on the cleanup! We had sewage back up in our home. The site and smell were unbearable. The guys at SERVPRO should be blessed many times over for the work they do. Our house was like new again and I couldn't be happier with their services.
We had a grease fire on the week before Christmas. The whole house was damaged by smoke, leaving us to scramble to try and find where the family was going to spend Christmas. We called SERVPRO and not only did they begin work that day, they worked through the weekend in order to get us back in our home by Christmas Eve. We were able to celebrate Christmas with our family at our home, and it was cleaner than ever!
Our hot water heater busted spilling water throughout our entire living space. I couldn't believe water could cause that much damage and was at a complete loss as to what to do. Our insurance company told us to call SERVPRO and they were onsite within an hour. The project took about 3 days, but they truly did make it like it never even happened!
SERVPRO could not have been any more professional in my home. They called me each day to update me on how everything was going, made sure my insurance agent knew what was going on, and truly did leave everything, "Like it never even happened.®" I would highly recommend to all my friends and family.
David was very informative every step of the way. We have had several projects done on our home, but I have to say, that David and the SERVPRO crew were by far the most professional, and courteous to our home and belongings. Keep up the great work!
What an awesome job SERVPRO did while remodeling my home after my recent mold damage. I knew that these were the guys to turn to for mold, but I had no idea they were licensed to remodel my home. Such a great experience to have one company that can handle the whole job!
I hired SERVPRO to clean my HVAC ductwork after seeing their ad on Facebook. I have seen other ads for less money, but when those companies came out to provide an estimate, it was substantially higher, almost like a bait and switch. SERVPRO's over the phone estimate was on spot with the final bill and I couldn't be happier with the results.
Had it not been for Matt, a whole string of things would not have happened. Mr. Logan stated that he will be sending business to SERVPRO because Matt went that extra mile and helped him when he needed it most. He was able to close on the house in the time he wanted and is very grateful for the assistance.
She wanted to call and say how pleased she was with our services. She said that Billy and Jim did a great job on her reinstall. She complimented every team member that responded to her call. She said that she was so happy that we came and she had never experienced a time that she would need our services. She stated that now when she see's the commercial with the "LITTLE GREEN TRUCKS" she will know exactly what is going on and that a great team is coming to help someone.
The teams that responded to her call were above and beyond wonderful, professional, courteous and friendly and the fact that they were young men was especially impressive to her. She said "You just don't see that much anymore". She has a son and 3 daughters and said that she hoped that they would give that kind of attention and kindness to persons that they may help. It was not the first time she had a water occurrence but that this company and the teams we have were the Best!
First of all I want to say thank you for the great job that you guys did at our building with the clean up from the water leak Wednesday. It is great to have a partner that comes in and knows what is expected and delivers. We really appreciate all of the efforts from the entire SERVPRO crew that is working with us here at the Operations Center.
As much as one can say "It's been a pleasure" under such circumstances, it indeed has been both a fortuitous and pleasurable experience to meet such a kind, dedicated, honest, and hard working team. Thank you SERVPRO!
SERVPRO's communication and explanations were excellent. They acted super fast and extremely well to my disastrous situation. They took care of removing personal items with caution care, and expertise. They had a great attitude, were very helpful, and definitely knew what they were doing.
Wonderful staff that does a great job. Love all of the great work they have done for our company and through out the community. The new owners have really stepped up and pushed this company to be the best!
SERVPRO was an answer to my prayers! I am beyond thankful for the amazing job they did in my basement! I could not ask for better results and the crew was so wonderful & professional. I HIGHLY recommend this company! God bless these folks!!!
I was incredibly stressed when I came home to find water throughout house. SERVPRO not only dried out my house to make sure there wasn't any mold, but they also buit everything back better than before the water damage happened. Great job!
Mold is a scary thing. SERVPRO came out to my house and waked me through the process from start to finish. I was much more at ease knowing that an experienced and knowledgeable company was handling my damage.
I didn't even know we had a SERVPRO close to me. I was so happy when I called my agent and he recomended I call SERVPRO as I was famiiar with their commericals. Great to be able to work with a reputable company in such a small town.
My adjuster told me to call SERVPRO. They did a great job explaining everything to me. I was really pleased with their work.
SERVPRO truly made it like it never even happened! They cleaned my house and my things, cleaned my laundry, and rebuilt all the damaged rooms. Great to only have to deal with one company for a project like mine!
Dear Matt and Team,
I know your work is business as usual, for flood recovery, but we know it is surely hard on y'all to be away from home and dealing with such stressful people and situations. So we just wanted to acknowledge the human kindness that is behind your hearts of dedication. We very much appreciate your availability, expertise, and professionalism throughout our ordeal. You've all gone well beyond the extra mile. Please share this note. We LOVE SERVPRO,
Sincerely, Linda and Louis Cart