Soot Covered Room

Indoor Fires...

One of the many professional services SERVPRO offers is fire damage restoration. Our team is trained to handle any type of damage caused by fires. One of the main issues that will come from indoor fires is the smoke that spreads far beyond where the fire can reach. There are many types of soot. In the above photo, the damage was from a fire started from a malfunctioning electric heating unit inside a wall. Luckily, the homeowner called SERVPRO and we were on the job right on schedule! If you have a fire damage call SERVPRO!

Beyond The Naked Eye

Moisture Detection Technology

When it comes to technology, SERVPRO likes to stay up-to-date on the latest and greatest. We use thermal imaging to detect harder-to-find water damaged areas. With this technology, we are able to see within the walls of the home without having to do experimental demolition. This means less cleanup for the homeowner.

As you can see from the photo, the thermal imaging camera shows what wouldn't be seen with the naked eye. After we come in and perform water extraction, there is still work to be done! Thanks to the thermal imaging camera, we are able to detect where the water damage extends so there is no additional demolition needed than necessary. This is one of the many ways SERVPRO is always improving to make your disaster "Like it never even happened."

Removing The Walls

Wet Wall Worriment

Flooding and water damage can present many issues. Aside from the obvious physical damage, affected items can be lost causing emotional pain as well. SERVPRO knows how difficult these times can be. Our goal is to make fixing your loss as seamless and pain-free as possible. According to research, homeowners file claims roughly once every ten years. Pictured, you will see a gutted out room. SERVPRO operates to ensure no issues arise down the road so your damage timeline is short and so no complications occur down the road. If your walls are affected by microbial growth or "black water" we cut out two feet above the damage to prevent issues further down the road.

Water Under The Wood

Difference in how you see damage..

Anyone can tell when carpet is wet. If not by the way the color of carpet changes, it feels wet. Hardwood flooring is very different. If liquid is not coming from a spill from the top, you can't spot moisture in hardwood until the floors begin buckling. That's where our training and procedures come into play. SERVPRO is specially trained to identify and dry every affected part of your home. Where the normal eye can't see moisture, we have tools that can find affected areas for us to dry. In the above photo, you can see where we had to remove the flooring due to unrepairable damage. Here at SERVPRO we also do construction. When flooring must be removed due to damage, we can replace it under one smooth, unified process.

 If you have water damage, call SERVPRO!

Multiple Rooms-One Team

SERVPRO's Commercial Capacity

Did you know that SERVPRO is a national brand with over 1700 locally owned and operated franchises? We have the capacity to handle any problem large or small. We know that staying open without interruption is important to the success of your business. In this case, an apartment building had three rooms affected by a busted pipe. You can see the result of the damage in the photo. 40% of small business do not reopen after disaster. SERVPRO is here to ensure your business does not become a statistic. Here at SERVPRO of Jackson and Dekalb Counties we are a part of a storm team that boasts a 4 hour response time. So if your large or small business has a water, fire, mold, or storm related issue call SERVPRO!

The Big Freeze

Normally, attics operate under the "out of sight, out of mind" rule. We only visit the attic to find old pictures or to get the Christmas Tree out every year. Sometimes we even forget the attic exists and we might leave it alone for weeks at a time. That is the case in the photo above. In an unheated attic, pipes fell victim to chilly temperatures and busted. Luckily SERVPRO was on the scene ready to help! If you have a water, fire or mold problem, call SERVPRO!