All about the people!
Isn’t it always about the people? When you hire someone to do a job, any job, satisfaction always comes down to the people doing the work. At SERVPRO of Jackson and DeKalb Counties, we have the best.
Training is important so our leaders and project managers maintain the highest levels of certification from The Institute of Inspection Cleaning and Restoration Certification (IICRC). However, training is not just an event. Our entire team receives ongoing weekly continuing education. This training is supported by SERVPRO’s industry leading training group.
Beyond training there needs to be accountability. All of our employees receive a criminal background check before hire and our project managers are hands on in managing the job site.
Insurance is also essential. God forbid something goes wrong, how do you know you will be protected? SERVPRO maintains all of the necessary insurance at levels that exceeds the industry recommendations. This includes Liability protection and Worker’s Compensation Insurance.
What does this all mean? Satisfied customers, as our online reviews can attest!