How We Treat Our Customers
The Golden Rule
At SERVPRO® of Jackson and Dekalb Counties we often talk about our Core Values. They include:
- Always doing the right thing
- Be Phenomenal
- Focus on the Customer
- Achieve success
- Grow together
- Follow the Golden Rule.
When we are doing work it is often in homes. We know that we must earn and work to keep trust with our customers, and that we must be good Samaritan’s every day and on every job. When a disaster occurs in your home or office, our experienced crews walk through the process with you. They assist in answering questions, bridging the gap between you and your insurance. We strive to ensure that all necessary parties have the information needed to complete the job faster and get you back to life before.
If your home or office should have a water damage...
Whether it is from a sprinkler break or a space heater overheating, know that you can trust the team with 50+ years of experience to help guide you through it.
We are ready 24/7, 365 to help you at (256) 845-4402