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SERVPRO Commercial Water Damage Assessment

7/6/2017 (Permalink)

Commercial SERVPRO Commercial Water Damage Assessment Flooded office building

Damage Assessment Practices

Flooding and water damage events in Scottsboro, Rainsville, and Fort Payne commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Jackson and Dekalb Counties

SERVPRO of Jackson and Dekalb Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have a question?

Call us today (256) 259-4333

Jackson County Storm Flooding

7/6/2017 (Permalink)

Storm Damage Jackson County Storm Flooding Flooded roads due to river overflow

Jackson County Storm Flooding

Because of our location on the banks of The Tennessee River, Jackson County residents are especially prone to damage caused by floods.  Flooding can be common during the warmer seasons, but unusual weather patterns can also bring unexpected flooding that Jackson County can see throughout the entire year.

If your home has flooded, it is important to conduct a list of safety checks before you move back in.  The Department of Housing and Urban Development has a detailed outline listing these safety steps.  They include:

  • Checking the roof for dips across the surface
  • Checking external walls to determine if they are no longer plum
  • Checking the foundation from the outside to see if it has been damaged
  • Making sure electricity and gas have been shut off

Once inside, there can be many safety hazards and threats. The presence of mold is a real possibility and a valid concern for your personal safety. If you have an older home, there is also the risk of lead or asbestos contamination. Flood water contains multiple health hazards and just because the visible water is gone, it doesn’t mean the contaminants are no longer a threat.

That burning desire to check your home after major water damage is natural but even a few minutes inside could be bad for your health.  At SERVPRO of Jackson and DeKalb Counties, we provide emergency water disaster services.  We have given our mitigation specialists extensive training for safely entering this type of potentially dangerous environment and for getting the remediation process started.  It is our hope you never have to experience this type of natural disaster or other types of water damages, but if you do, we are a phone call away at (256) 259-4333 and are always ready to help! “Like it never even happened.”

Removing Dog Smell for Summer

7/5/2017 (Permalink)

General Removing Dog Smell for Summer Man's best friend wants to go outside!

Removing That Dog Smell from your Home

            Summer weather is here and it is finally time to let the dog outside! For many of us living in Northeast Alabama, our dogs are part of the family. Whether Fido is our hunting, walking, or riding buddy, we love that dog with all of our hearts. Sadly there is no amount of pure love that can make up for a bad smell, and having our four legged pal inside for the colder winter months might stir up some smells. Even though the door is open and Fido is out of the house, the smell seems to hang around! With family coming around for the occasional Summer Shindig, we are here to offer some tips on keeping your house smelling clean!

Clean any surface/furniture the dog touches

            A handheld vacuum can work wonders for removing pet hair (and resulting odors) from couches, chairs, and any such like your canine compadre comes into contact with. With a little plug and switch, you can make sure that the family home smells a lot less like the family dog. Be sure to remove cushions and pillows to:

1)      Be able to get otherwise forgotten areas under the cushions

2)      Vacuum and clean the pillows and cushions individually (for a more thorough clean)

Although this task may seem ineffective in theory, it could just prove to be the difference in whether or not your in-laws approve of your housekeeping.

            If your cleaning requires more than you can do, bring your furniture or rugs by your local SERVPRO of Jackson and Dekalb Counties! We will help you get your summer started off fresh!

Preventing Fires in Your Jackson/Dekalb County Kitchen

6/29/2017 (Permalink)

Fire Damage Preventing Fires in Your Jackson/Dekalb County Kitchen If there is a grease fire, DO NOT use water to extinguish flame. Cover the flame with another pot or lid if doable, or use baking soda to douse flame.

Preventing Kitchen Fires

There’s nothing better than coming home after a long, hot Jackson or Dekalb County summer’s day ready to eat a big supper. Hungrily, you grab a pan, pour some oil, and turn the stove on. Right on schedule, a family member calls to ask about your day and you step outside of the house to talk. After a few minutes, and more than a few goodbyes, you step back inside only to see your entire kitchen is enflamed. You have officially learned the first of many tips SERVPRO would like to give you today on preventing kitchen fires.

  1. Never leave your kitchen unattended. An out-of-sight kitchen means that the kitchen is not within your control.
  2. If you have to leave your kitchen, ensure all appliances are turned to off-not just low.
  3. Wear your hair pulled back, be sure your sleeves aren’t loose or too long, and don’t wear easily flammable garments.
  4. To prevent any unfortunate spills that could result in disaster, keep your work space clear of kids, animals, and company unless given instructions on what to do.
  5. Clear your cooking area of any flammable material. Oven mitts, food packaging, towels, and clean your countertops of grease accumulation.
  6. Double Check all surfaces and appliances before you go to bed to guarantee a good night’s rest.
  7. Consider taking cooking classes or watching online instructional videos to ensure safe cooking practices.

SERVPRO Is Here to Help!

In some instances you are going to have problems, and preparedness is key. Give your family an escape plan with a designated safe zone outside of your home in case of fire. For when disaster strikes, we here at SERVPRO are here to help you get back into your home (and your kitchen) as soon as possible! Your local SERVPRO of Jackson and Dekalb Counties is here to ensure you are taken care of quickly and your home truly looks, “Like it never even happened.”

Your Jackson/Dekalb County Commercial Warehouse Damage

6/19/2017 (Permalink)

Commercial Your Jackson/Dekalb County Commercial Warehouse Damage Put us on your To-do list today by calling (256) 845-4402

Commercial water damage presents double trouble to you as an owner and employer. Not only do you need to recover your premises, equipment, and inventory from the effects of leaks or flooding, you also have employees and customers who rely on you to keep your business running even while restoration efforts are in process. SERVPRO works closely with our commercial clients to avoid closure or a shut down even after a significant water crisis to your warehouse or other storage facility affects your business. We highly encourage business owners to consult with us before any warehouse water disaster. By developing an Emergency READY Profile, you can pinpoint all critical information about your operation into a plan. Once finished with that plan, the information can be shared with, and will be easily accessible to our local water damage restoration experts.

Preventing commercial water damage in your workplace may not be possible. For instance, if heavy storms or flooding affect your warehouse, some damage might be unpreventable, but that is where SERVPRO will help! A systematic review of your preparedness can limit the effects of inevitable leaking, moving, or standing water to your bottom line. Take advantage of our training and expertise by scheduling a thorough assessment of your warehouse and other operations. There is no charge for our review of your facilities, and we will use the information gathered to ready our team should the worst happen. You can identify your business’s key personnel, so we know who to consult when a commercial water damage disaster strikes even if you are not always available. Details such as warehouse layout and the location of utilities, important documents, and priority areas within your building clarify and order the restoration and mitigation tasks needed to be completed, ensuring our team of water damage restoration technicians are “Ready for whatever happens.” Our staff will take photos and scope out the dimensions of your warehouse to assist with our post water damage work.

Locally Owned and Ready for Any Job!

Although best case scenario you will never have to use your Emergency READY Profile, preparedness is key to ensure efficiency when the unexpected happens. So give us a call today at (256) 845-4402! Don’t delay, let your local SERVPRO help you prepare today!

Get your home Summer ready!

6/12/2017 (Permalink)

It's common for many people to spend more time at home during the summer season as they entertain and bond with the family. Unfortunately, the space can have a lack of functionality and appeal if it's not updated. If you want to transition your home from spring to summer, there are a few important tips to follow.

Add Blackout Curtains

Hang blackout curtains to prevent the heat from transferring into your home which creates a cooler interior setting. The curtains can help to keep your energy costs low and can prevent your HVAC system from working too hard. You can also apply tint to the windows to block harmful UV rays.

Hire Professional Cleaners

Feel proud to show off the quality of your home by hiring professional cleaners who can perform seasonal cleaning that includes wiping down the baseboards or the blades on overhead fans. The cleaners can also deep clean the carpets or remove water residue in the showers for regular home maintenance that will create a comfortable setting to spend time in during the season. You can also hire a professional from a company like SERVPRO of Jackson and DeKalb Counties to restore water damage from leaks that developed earlier in the year.

Prepare the Pool

If you have your own pool, you can prepare it for summer use by adding new chemicals and shocking the water to keep it clean. Skim the water for leaves or debris, and scrub the walls of the pool with a brush to remove algae that have developed. You'll also want to vacuum the floor of the pool to remove dirt or grime that is present. Don't forget to check the pool pump to ensure that water is flowing through it. Use a hydrochloric acid mix if the salt chlorinator is covered in white-scale.

Plant Annuals

Brighten up your home by planting annuals that will create a cozy and beautiful setting. Place the plants in areas where there's direct sunlight or use impatiens that can thrive in areas of shade. Place a few lanterns outside that can hold lit candles when you're planning on spending time outdoors in the summer evenings.

Replace the Air Filter

Replace the air filter on your HVAC system to ensure that it operates better during the summer months and to reduce your energy usage on the property. You can also hire a professional to inspect the appliance and perform any repairs that are needed, which will increase its lifespan.

Don't lose your business, by not being prepared.

6/12/2017 (Permalink)

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Jackson and DeKalb Counties has worked with many businesses in the area to ensure they are prepared for any emergency. 

Between 2004-2008 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barbershops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started between 9PM-5AM caused $75,000 dollars in damage. First that started between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips For Creating a Successful Emergency Ready Plan

  1.  Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

256-259-4333 or 256-845-4402

As a trusted leader in the restoration industry, SERVPRO of Jackson and DeKalb Counties has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never happened" Contact us for more information.

Floods can happen anywhere, at anytime. Floods are the costliest disasters worldwide.

5/2/2017 (Permalink)

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather related disaster. The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If a flood occurs and affects you, call SERVPRO of Jackson and DeKalb Counties.  Even minor floods have potential to cause major damage. We are faster to ANY size disaster. Let us help you get your life back in order. 

Being Prepared for Disasters

3/13/2017 (Permalink)

Be Red Cross Ready!

Being prepared means being equipped with the proper supplies you may need in the event of an emergency or disaster. Keep your supplies in an easy-to-carry emergency preparedness kit that you can use at home or take with you in case you must evacuate.

At a minimum, you should have the basic supplies listed below:

Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)

Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home).


Battery-powered or hand-crank radio

Extra batteriesFirst aid kit [Avail

First aid kit

Medications (7-day supply) and medical items

Multi-purpose tool

Sanitation and personal hygiene items

Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)

Cell phone with chargers

Family and emergency contact information

Extra cash

Emergency blanket

Map(s) of the area

Consider the needs of all family members and add supplies to your kit. Suggested items to help meet additional needs are:

Medical supplies (hearing aids with extra batteries, glasses, contact lenses, syringes, etc)

Baby supplies (bottles, formula, baby food, diapers)

Games and activities for children

Pet supplies (collar, leash, ID, food, carrier, bowl)

Two-way radios

Extra set of car keys and house keys

Manual can opener

Additional supplies to keep at home or in your survival kit based on the types of disasters common to your area:


N95 or surgical masks


Rain gear


Work gloves

Tools/supplies for securing your home

Extra clothing, hat and sturdy shoes

Plastic sheeting

Duct tape


Household liquid bleach

Entertainment items

Blankets or sleeping bags

For more information check out 

Mold Prevention

2/22/2017 (Permalink)

Moisture and Mold Prevention and Control Tips:

Moisture control is the key to mold control, so when water leaks or spills occur indoors, ACT QUICKLY. If wet or damp materials or areas are dried within 24 to 48 hours after a leak or spill happens, in most cases, mold will not grow.

Clean and repair roof gutters regularly.

Make sure the ground slopes away from the building's foundation so that water does not enter or collect around the foundation.

Keep air-conditioning drip pans clean and the drain lines unobstructed and flowing properly.

Keep indoor humidity low. If possible, keep indoor humidity below 60% relative humidity (ideally, between 30% to 50%). Relative humidity can be measured with a moisture or humidity meter, which is a small, inexpensive instrument (from $10 to $50) that is available at many hardware stores.

If you see condensation or moisture collecting on windows, walls or pipes, ACT QUICKLY to dry the wet surface and reduce the moisture/water source. Condensation can be a sign of high humidity.