Recent Posts

What To Do After Roof Damage

4/16/2018 (Permalink)

Roof Damage

Powerful storms often cause multiple cases of roof damage in Jackson County, or roof damage in Dekalb Counties. Because so many homeowners in your area may be affected by the same issue, it can be hard to get a storm damage repair team to your home in a timely manner. If you have to wait a bit to start the real repairs on your roof, you may want to take some steps to protect your home. Protection can help do the following:

• Decrease chances of flooding
• Stop more materials from getting ripped off
• Stop material tears from getting bigger

Now that you know protecting a damaged roof is important, you may want to learn what you can do to guard your system from further damage.


Your roof repair team can use boards to temporarily fix certain aspects of a roofing system. For example, if the wind damage caused a tree branch to fall onto a roof, you may want to use a combination of boards to secure the damaged tree to ensure more branches do not fall onto your house.


Making your home watertight is an important part of roof repairs. However, roof damage often opens your house up to water damage even if there is the smallest of sprinkles. You can use a tarp to cover any holes or missing shingles on your system. If necessary, you may want to use a couple of boards to help keep the tarps securely in their place.


Your insurance coverage may help you make repairs to your house. Before you start doing anything too big, you may want to call your provider to learn more about your policy. You may need to take photos, call an adjuster or work with a repair team familiar with the insurance claims process.

Roof damage can be a major concern for you. This disrepair can leave the rest of your home vulnerable. If you cannot get a permanent repair started right away, you may want to protect the damaged system from further harm.

For more information, call us!

(256) 259-4333

Moldy Food and Drinks

4/13/2018 (Permalink)

Mold Remediation Moldy Food and Drinks Mold can be found almost anywhere. Even your coffee.

Mycotoxins in My Food/Drink?

Don't make your midnight snack in the dark!

We've all been in the same situation. It's late at night and you just can't sleep without filling your stomach with a nice sandwich. Oh no! You open the bread cabinet and find your slices have mold on the corners. Do you still eat it? According to Science, you shouldn't. Even if you tear off that translucent green part, mold will still be in the bread. Mold, like plants, have root systems. So unless you want a mouthful of fungus you might need to make a midnight trip to the store or just skip the snack altogether.

What happens if I eat mold?

According to the USDA, some molds contain "mycotoxins". Now what is a mycotoxin you might ask? Great question! Mycotoxins are a property of foodborne molds that have the potential to make you sick. Some scientists disagree on the severity of sickness these mycotoxins can produce, but either way, who wants to eat mold? Not me. 

Mold and You

4/10/2018 (Permalink)

Mold Remediation Mold and You Mold and Microbial growth can pop up anywhere.

How Mold Affects You

Microbial Growth Around You Can Be Dangerous

According to the Center for Disease Control, mold will affect everyone in different ways. Some more or less severe than others. No matter who, though, mold is a problem that needs to be dealt with as soon as it is presented as an issue to begin with. SERVPRO of Jackson and DeKalb Counties is trained to help you if you find yourself dealing with mold. We are trained and certified through The Institute of Inspection, Cleaning, and Restoration Certification (IICRC). The IICRC is a trains and certifies our employees on internationally recognized industry-standard practices in mold remediation.

What You Can Do

If you suspect mold or microbial growth is in your home follow the instructions in the following link on our page! SERVPRO of Jackson and DeKalb Counties is Here To Help!

Tornado Season

4/2/2018 (Permalink)

Storm Damage Tornado Season Tornadoes can be very dangerous. Be sure you adhere to safe practices in inclement weather.

Twister Time

We are in the middle of tornado season here in Northeast Alabama with our main threat being tornado and wind damage. Here are a couple of things from to help be prepared in the event of severe weather.

To begin preparing, you should build an emergency kit and make a family communications plan.

Listen to NOAA Weather Radio or to commercial radio or television newscasts for the latest information. In any emergency, always listen to the instructions given by local emergency management officials.

Be alert to changing weather conditions. Look for approaching storms.

If you see approaching storms or any of the danger signs, be prepared to take shelter immediately.

Go to a pre-designated area such as a safe room, basement, storm cellar, or the lowest building level. If there is no basement, go to the center of a small interior room on the lowest level (closet, interior hallway) away from corners, windows, doors, and outside walls. Put as many walls as possible between you and the outside. Get under a sturdy table and use your arms to protect your head and neck.

Fire Equipment You Need

4/2/2018 (Permalink)

Fire Damage Fire Equipment You Need Follow the pass guide!

Your Property and Fires

Common Tragedies

Fires and fire damage are common tragedies among homeowners. But, there are ways to lessen the damage. SERVPRO of Jackson and Dekalb Counties is Here to Help so fires don’t ruin your warm weather activities. One is having a proper fire extinguisher --especially, during grilling season. Make sure you follow these rules from our friends at the American Red Cross when it comes to having a good extinguisher:

  • Always have more than one working extinguisher in your home.
  • Install extinguishers high on the wall and away from any heat sources.
  • If an extinguisher doesn’t work on a fire immediately, drop it and get out. Most portable extinguishers empty in 8 seconds.
  • Make sure the gauge on your extinguisher is properly charged.

Once you have the right fire extinguisher, always remember PASS:

P- Pull the pin and hold the extinguisher with the nozzle pointing away from you.

A- Aim low. Point the extinguisher at the base of the fire.

S- Squeeze the lever slowly and evenly

S- Sweep the nozzle from side to side.

We hope these tips keep fires and fire damage from your homes. But, if you have fire damage and need SERVPRO, we are always Here to Help.

Call us:

(256) 259-4333.

Flooded Basement in Fort Payne

3/6/2018 (Permalink)

Water Damage Flooded Basement in Fort Payne Water 6 inches deep in a basement!

A basement can flood at any time!

Although flooding most often occurs during heavy rainfall, Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Fort Payne basement could flood, including:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water heater failure

 The flooding in this Fort Payne home was caused by heavy rain runoff. Fort Payne had received over 8” of rain that week. We were onsite within an hour and began to assess the damage and extracting the water. We use advanced inspection and monitoring equipment to determine your home’s structure is dry to acceptable levels and is actually dry.

If water damage is not handled quickly and properly, it can cause severe damage to your home’s structure not to mention the potential harmful health effects of mold. Remember, the longer your wait, the worse the problem becomes. 

We are flood specialists:

  • Available 24/7/365
  • We are a preferred vendor to most National Insurance Companies
  • We bill the insurance company directly for covered claims
  • Our Technicians are Highly Trained and IICRC Certified
  • We follow the IICRC S-500 Restoration Guidelines
  • The most technologically advanced equipment for assessing and drying equipment

Questions? Call us today in DeKalb County at 256.845.4402 or in Jackson County at 256.259-4333


3/5/2018 (Permalink)

Biohazard Biohazard We try to make the process as easy and seamless for you.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

If the unfortunate happens, SERVPRO of Jackson and DeKalb Counties has the training, knowledge, and experience to handle even the most difficult of situations. We perform Bio-Hazard cleanup from either homicide, suicide, sewage, etc. and wanted you to be aware of it.

With offices in Scottsboro and Fort Payne, we are centrally located to respond quickly to your needs. Call the office today:

(256) 259-4333 or (256) 845-4402

Mold in your Scottsboro, Rainsville, or Fort Payne Home?

2/22/2018 (Permalink)

Does Your Scottsboro, Fort Payne, or Rainsville Home Have A Mold Problem?

In North East Alabama, mold can spread through a home in as little as 48 hours. Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy.

Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today

(256) 259-4333 or (256) 845-4402

How do experts find hidden mold?

2/22/2018 (Permalink)

If you have noticed a mold smell in a residential or commercial building in Fort Payne or Scottsboro AL,  but do not see any signs of visible mold, hidden mold may be present. A fungus smell or mildew smell can be one of the most reliable indicators of the presence of mold that cannot be seen on surfaces. If this odor is present but you cannot find any evidence of mold, the next step is to contact a professional mold testing and clean-up service and stop searching on your own. If you disturb a colony while looking for hidden mold, it can be easy to spread spores and worsen the problem.

Experts rely on several tools and methods to locate hidden mold including:

• Borescopes
• Moisture meters and hygrometers (humidity)
• Thermal cameras
• Confirming mold smell
• Making test cuts or pulling up small sections of carpet
• Checking for signs of leaks

These methods may vary in effectiveness depending on the length of time since water damage created conditions conducive to mold growth. If a property has recently experienced flooding or a severe leak, it is a good idea to contact a mold testing, clean-up and remediation service as soon as you suspect that mold may be growing. Mold can quickly develop on drywall, masonry or ceiling tiles that have been exposed to moisture. Some of these methods are more reliable once the source of the leak has been addressed but while there is still evidence of water damage.

If you are experiencing a persistent mildew smell or mold smell in a your home or commercial property in Scottsboro, Fort Payne, or surrounding areas, without any visible indications of mold growth, you should contact a reputable mold testing and clean-up service as soon as possible. These specialists can identify the source of a fungus smell and use the most effective tools and methods to confirm whether mold is present and start the clean-up process.

Hiring: Production Manager!

2/20/2018 (Permalink)

SERVPRO of Jackson and DeKalb Counties is hiring for a Production Manager. The job description is below:

Primary Role: Manage production crews and jobs according to SERVPRO procedures. Assign and coordinate jobs with crews. Keep General Manager/Owner updated on production. Supervise job scheduling, coordinate requirements for the job, complete job files, supervise production and monitor jobs from start to finish. Resolve problems quickly as they arise. Perform production work as needed. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring that customer needs are met. Communicate and establish rapport with commercial, insurance and residential customers.

Results Expected: Crews are effectively managed to maximize production. Production processes are performed according to guidelines. Documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Additional sales are made to customers. Both internal and external communications are timely and effective. Jobs are completed either meeting or exceeding customer expectations.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.

Email resume and cover letter to: